Information last verified:
Apt # P-103 834 South Sheridan Drive, Muskegon, MI 49442
For more information about senior living options: (844) 490-3973
The staff is amazing and responsive. Patti, the property manager, is awesome to work with and addresses concerns immediately. The maintenance crew is on top of requests and responds quickly. The property is clean and well kept, with well-maintained grounds. The pool is great and the community feels positive. Residents feel cared for by management and treated with respect. Arbor Crossings is highly recommended by residents as a great place to live.
The leasing office is often unmanned at the scheduled tour time, with no follow-up after multiple calls. The clubhouse was dirty and not cleaned before use, with rotting food in the fridge and dirty dishes, and management is unprofessional. Residents feel unsafe and are sent to collections over a broken blind, with their security deposit never returned. The application process is inconsistent, with some applicants denied for rental history while others are given priority. The property manager is frequently unavailable, with calls unanswered and staff often not present for tours. The manager did nothing about noise complaints, and maintenance took weeks to fix simple issues. The units are not up to code and repairs are cheap, sometimes requiring pressure from inspectors to get replacements. The rent is very expensive for the value, with very few amenities.Joan's Place in Muskegon is best suited for seniors who want straightforward, independent living with on-site staff they can rely on and a property kept in reasonable order. The strongest fit is for residents who prize quick, visible attention to maintenance requests and a front office that remains approachable. For families seeking a community where neighbors mingle without heavy marketing or constant upsell, and where daily life stays practical rather than dramatic, this option can feel comfortably dependable.
Alternatives should be considered by anyone who cannot tolerate inconsistent leasing-office presence or the risk of missed communications and delayed tours. Several accounts describe staff being hard to reach, tours occurring without a guiding manager, and a sense that the application process can feel arbitrary. For those who depend on a predictable, well-documented process and timely follow-through before committing, another community may deliver greater peace of mind and fewer surprises at move-in.
On the positive side, the core promise, maintenance responsiveness and approachable staff, often shifts the experience in the resident’s favor. When issues arise, the maintenance team is praised for acting promptly, and several residents credit the property manager with being accessible and helpful. The living environment itself tends to read as orderly and manageable, with units that have seen practical updates. Yet these strengths do not fully compensate for ongoing concerns that rear their heads in many reviews: safety worries, inconsistent repairs, and logistical irritants like snow removal and parking that disrupt daily routines.
Management quality emerges as the primary driver of satisfaction or disappointment. Praise tends to cluster around managers who engage residents, answer questions, and follow through, while criticisms point to gaps in accountability and slow or incomplete problem resolution. The tour experience can be uneven, with some prospects left to gauge conditions without a guiding staff member present. Noise disputes, in particular, are sometimes deemed inadequately addressed. This pattern signals that prospective residents should verify current leadership and insist on clear service expectations before signing anything.
Affordability remains a central consideration. Several reviewers flag pricing as steep relative to the offerings, with some noting meaningful rent increases after the first year. When amenities are sparse or inconsistently delivered, the price feels harder to justify. That said, for those who value dependable maintenance, a tidy environment, and straightforward apartment living, the actual costs can be acceptable if the budget accommodates a manager who is consistently responsive and capable of delivering promised updates.
Bottom line: Joan's Place can be a strong choice for residents who prize practical, maintenance-forward living and a courteous on-site team, provided the leadership demonstrates consistent reliability and clear communication. Families evaluating options should push for a current, hands-on tour with the overseeing manager, obtain a firm schedule for repairs and updates, and confirm deposit terms along with any potential increases. For residents prioritizing ironclad safety, predictable quiet, and a robust set of amenities at a calm, budget-aligned price, it may be prudent to explore alternatives or insist on a trial period before committing to a long-term lease.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Joan's Place, a premier assisted living community located in the heart of Muskegon, MI. Our thoughtfully designed space offers a warm and inviting atmosphere where residents can enjoy their golden years with comfort and dignity.
At Joan's Place, we prioritize your well-being and independence while providing a range of care services tailored to meet your individual needs. Our dedicated staff is here to assist with activities of daily living, including bathing, dressing, and transfers. We also offer medication management, meal preparation services accommodating special dietary restrictions, and coordination with healthcare providers to ensure comprehensive support for our residents.
Our vibrant community features spacious fully-furnished accommodations nestled within beautifully landscaped gardens and outdoor spaces that promote relaxation and social interaction. Residents can take advantage of our dining room featuring delicious meals prepared according to their specific dietary needs.
We believe in fostering an active lifestyle, which is why we organize scheduled daily activities that encourage engagement and connection among residents. With several cafes, parks, restaurants, places of worship, theaters, pharmacies, physicians' offices, and hospitals nearby, there are plenty of opportunities for social outings or simply enjoying the local area.
Additional amenities include housekeeping services for peace of mind and convenience as well as move-in coordination assistance to ensure a seamless transition into our community. Residents can also stay connected with loved ones through telephone service and Wi-Fi/high-speed internet access.
At Joan's Place in Muskegon, we strive to create a nurturing environment where every resident feels at home while receiving the personalized care they deserve. Discover the enriching lifestyle awaiting you at Joan's Place – where comfort meets care!
Joan's Place is located at Apt # P-103 834 South Sheridan Drive, Muskegon, MI 49442 in Muskegon County, Michigan
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