Joan's Place | Reviews | Muskegon, MI

Apt # P-103 834 South Sheridan Drive, Muskegon, MI 49442

For more information about senior living options: (866) 208-4318

3.5 from 56 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Joan's Place

common 17 reviews mention this

Staff are friendly and responsive

Residents consistently describe the staff as friendly, accommodating, and quick to respond.

Many reviews say the property manager and maintenance team are easy to work with and get things handled quickly when concerns come up. Several residents highlight friendly communication and responsiveness to questions or requests. A few negative reviews contradict this, citing slow fixes or unprofessional handling at times, but the overall staff experience comes through as a frequent strength.

caveat 12 reviews mention this

Maintenance and upkeep are mixed

Reviewers describe both well-kept spaces and ongoing maintenance or cleanliness problems.

Some residents say the apartments are nice and the grounds are kept up, and others praise updates and quick attention to issues. Other reviews report cleanliness problems, long delays for repairs, and examples like clogged plumbing, unshoveled or uncleared paths, and equipment that takes weeks to address. Taken together, upkeep quality seems inconsistent across units and time.

caveat 5 reviews mention this

Cost feels high for value

Pricing earns mixed reactions, with several residents calling it expensive.

A couple reviews describe rent as reasonable, including one note that the rent was fair at the time. But multiple residents also call the community very expensive, and one review says rent increased by nearly $200 after the first year. Negative reviews also connect the cost to unmet expectations, like unresolved maintenance issues and uncleared pathways.

caveat 5 reviews mention this

Leasing communication can disappoint

Some reviewers report problems with tour follow-up and professional communication.

A few reviews say scheduled tours or leasing office visits did not go as expected, including instances where nobody was available and follow-up took multiple attempts. Others describe unprofessional experiences during rentals or leasing steps, including application outcomes that felt unfair and concerns about management handling. On the other hand, some reviews also mention positive support during the leasing process, so the experience appears uneven.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

6 resident community capacity

Types of Care

Assisted Living

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

Muskegon County (6 miles away)

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Hospitals

Hackley Hospital (0.3 miles)
Mercy Health Partners Muskegon General Campus (0.9 miles)
Hcn / Muskegon (1 miles)
Nextcare Hospitals Muskegon (1.1 miles)
Mercy Health Partners (1.1 miles)
Mercy Health Partners (2.5 miles)
Mary Free Bed (2.8 miles)

Pharmacies

CVS Pharmacy (0.7 miles)
CHCWM Muskegon (2.6 miles)
Watkins Pharmacy & Surgical Supply (2.7 miles)
Watkins Pharmacy (2.7 miles)
West Shore Professional Pharmacy (2.8 miles)
Walgreens (2.9 miles)
Benson Drug Co. (3.1 miles)

Physicians

West Michigan Internal Medicine (0.9 miles)
Dr Gurden's Office (1 miles)
Women's Health Center (1 miles)
Great Lakes Ob/Gyn Specialists (1 miles)
Dr Ronald Chusid (1 miles)
Sleep Disorders Center (1.1 miles)
Shoreline Pediatrics PLC (1.2 miles)

Restaurants

Bob Evans (1.2 miles)
Burger King (1.4 miles)
Dog House Saloon (1.4 miles)
Lee's Famous Recipe Chicken (1.6 miles)
Los Amigos Tequila Bar & Grill (2.3 miles)
Pat's Roadhouse (2.4 miles)
Applebee's (2.4 miles)

Places of Worship

Fellowship Reformed Church (2.1 miles)
Calvary Memorial Church (3.5 miles)
St Mary's Church (3.5 miles)
All Shores Wesleyan Church (4.6 miles)
First Christian Church (4.8 miles)

Cafes

Panera Bread (2.4 miles)
Brooklyn Bagels Cafe (4.2 miles)

Parks

Hackley Park (3.7 miles)
Mona Lake Park (4.5 miles)

Theaters

Cinema Carousel (4.8 miles)

Frequently Asked Questions

Where is Joan's Place?

Nearby Communities

Eastwood Cottage I

Muskegon, MI

Small, homelike setting with personalized memory care and comprehensive services.
Eastwood Cottage II

Muskegon, MI

Specialized memory care with 24/7 supervision and a mental wellness program.
Hickory Village of Muskegon

Muskegon, MI

4.7 from 7 reviews

Diabetes-focused care with an active, on-site social/lifestyle program
Brinks Crisis Residential

Muskegon, MI

3.2 from 11 reviews

24/7 supervision with comprehensive care and social activities in a fully furnished setting.
Pine Grove Manor

Muskegon, MI

4.7 from 39 reviews

Strong nearby healthcare access and rich social/amenity options.
Sanctuary At The Oaks 2

Muskegon, MI

3.6 from 31 reviews

24/7 supervision with specialized memory care programming and coordinated medical transport.
Nelson Place Apartments

Muskegon, MI

4.2 from 20 reviews

Friendly staff and a vibrant, independent-living community with convenient transportation and on-site dining.
American House Spring Lake

Spring Lake, MI

4.1 from 64 reviews

$2,265 to $4,845 / month

Clean, well-maintained facility with friendly staff and a range of living options, amenities, and dining choices.
Christian Haven Home

Grand Haven, MI

4.5 from 38 reviews

$1,800 to $2,800 / month

Strong community with engaged staff and diverse on-site activities; competitive pricing.

Assisted Living in Nearby Cities

Related Resources

Medicare Coverage for Assisted Living: An In-Depth Exploration

Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

Call a senior care advisor

Get pricing & check availability

What is your name:

What is your email address?

What is your phone number?

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.

Submit

Joan's Place in Muskegon, MI