Information last verified:
3712 West Michigan Avenue., Kalamazoo, MI 49006
For more information about senior living options: (844) 490-3973
New Friends Dementia Community 2 offers competitive pricing for its accommodations, particularly when compared to the average costs in Kalamazoo County and the broader state of Michigan. For a semi-private room, residents can expect to pay $2,500 per month, significantly lower than both the county average of $3,435 and the state average of $3,191. The private room option at New Friends is also attractively priced at $3,500 per month, which is more affordable than the county's median cost of $3,859 and aligns closely with Michigan's average of $3,675. These pricing structures reflect New Friends Dementia Community 2's commitment to providing quality care at an accessible price point for families seeking specialized support for their loved ones living with dementia.
| Floor plans | New Friends Dementia Community 2 | Kalamazoo County | Michigan |
|---|---|---|---|
| Semi-Private | $2,500 | $3,435 | $3,189 |
| Private | $3,500 | $3,859 | $3,674 |
The staff are caring and helpful in taking care of residents, always listening to concerns. They truly care about the residents and their families, keeping everyone happy and engaged. The facilities feel like a warm, inviting home where daily life is comfortable. Residents have opportunities to socialize and live meaningful lives, with great food to enjoy. Families appreciate the thoughtful gestures and the sense of inclusion in traditions. The team is exceptional, with many praising the care provided and recommending the place. The environment is warm, clean, nurturing, and safe, giving families peace of mind.
The facility is described as terrible, with managers, staff, and residents on different pages, leading to constant confusion. Communication is inconsistent, as different staff members respond to inquiries and the staff are poorly trained. Customer service with family relatives is extremely poor, with repeated denials to speak with relatives and unanswered emails. The staff’s behavior toward family members is rude, and there is no excuse for such treatment. Management is poor and doesn’t deserve a star. The facility fails to prioritize quality of care and quality of life for residents. There is a persistent mismatch between expectations and reality in the care provided.New Friends Dementia Community 2 is best suited for families that want a warm, home-like setting where memory care is the central focus and daily life centers on meaningful activity, social engagement, and close family involvement. It excels for residents who flourish in structured routines, small-community intimacy, and programming that invites participation rather than passive monitoring. The environment repeatedly earns praise for being clean, nurturing, and genuinely attentive, with staff who listen to concerns and tailor experiences to individual needs. For couples or siblings seeking continuity of care as memories evolve, the community’s willingness to accommodate shared rituals and family traditions can be a decisive advantage. In short, it is a practical home for memory care where life is designed to feel like a community, not a institution.
Those weighing alternatives should consider how critical consistent administrative leadership and seamless communication are to their peace of mind. Several reviews flag management as a weakness, indexes of misalignment across shifts, inconsistent messages, and staff turnover that complicates care coordination. For families that require a single, reliable point of contact and a uniformly trained team, the experience at New Friends may feel uneven. Prospective residents who demand swift, predictable responses to questions or concerns, and who operate best with highly standardized procedures, may find more consistent results elsewhere. This is not a blanket condemnation, but a clear signal to test management reliability with guarded expectations.
The strongest advantages, caring staff, a home-like atmosphere, and robust social programming, often counterbalance the most serious drawbacks. Residents consistently benefit from daily activities, group outings, and opportunities to socialize that keep minds active and spirits engaged. Several families speak of staff who truly become part of the resident’s extended family, delivering personalized care, warmth, and meaningful interactions. The food, the sense of safety, and the intimate setting contribute to a stable, reassuring daily rhythm that helps families sleep at night with confidence in ongoing supervision and care. When a resident’s day-to-day happiness is linked to relationships with caregivers and peer connections, these advantages frequently eclipse occasional administrative friction.
Nevertheless, the downsides should not be minimized. Instances of poor management and conflicting directions across staff can undermine trust, especially for families accustomed to a tightly knit care plan and open, timely communication. Reports of unresponsive emails, difficulty reaching the same manager, and perceived rudeness from frontline staff are red flags that require careful probing before committing. These issues can intensify stress during transitions or health changes, and they demand proactive questions during tours: who is the care coordinator, how often are care plans updated, what is the escalation path for concerns, and how is consistency maintained across shifts? The facility’s ability to address these gaps will largely determine long-term satisfaction.
For families evaluating this community, an informed visit should focus on the cadence of communication, the clarity of the care team’s roles, and the practicality of daily life pathways. Observe how staff interact with residents and with family members, and ask to review a current activity calendar, meal options, and a typical day’s structure. Inquire about how memory care needs are met as conditions progress, how often care plans are revised, and what concrete steps are taken when concerns arise. Speak with current residents or family members to gauge consistency of care and the perceived reliability of staff. These inquiries, coupled with witnessing the warmth and engagement on the floor, will reveal whether the pros align with the family’s expectations for dependable, compassionate dementia care.
Overall, New Friends Dementia Community 2 stands out for families who prize a compassionate, involved, and socially rich setting where residents can flourish in a familiar, intimate environment. It is a compelling option for those who value meaningful activity and strong resident–staff relationships, and who can tolerate the realities of variable management performance. For families where administrative consistency and rapid, uniform communication are non-negotiables, this community warrants thorough due diligence, and perhaps comparison with alternatives that offer firmer operational control. A deliberate, in-person evaluation paired with candid conversations about accountability will determine whether this is the right home or if another option better aligns with care expectations and peace of mind.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The New Friends Dementia Community 2 in Kalamazoo, MI is a compassionate and supportive assisted living community that specializes in memory care for seniors with dementia. Our community offers a variety of care services to ensure the safety, comfort, and well-being of our residents.
Our cozy board and care home provides a warm and friendly environment for our residents. Each room is fully furnished and includes amenities such as cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. We also have a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff.
At New Friends Dementia Community 2, we understand the importance of maintaining an active lifestyle. That's why we provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized memory care programming to promote mental wellness and engage residents in meaningful activities throughout the day.
Our caring staff works closely with health care providers to ensure that each resident's individual needs are met. We coordinate with doctors' appointments and provide transportation for medical needs. Additionally, our community offers diabetes diet management, dementia waiver, hospice waiver, medication management, and mild cognitive impairment care.
Residents at New Friends Dementia Community 2 will have plenty of opportunities for socialization and entertainment. Our resident-run activities program encourages engagement within the community while scheduled daily activities provide structure to each day. Nearby cafes, parks, pharmacies, restaurants, places of worship theaters as well as hospitals are easily accessible for additional convenience.
With its warm atmosphere, personalized care services, comprehensive amenities, and convenient location near various facilities in Kalamazoo , New Friends Dementia Community 2 is committed to providing an exceptional assisted living experience for seniors with dementia.
New Friends Dementia Community 2 offers competitive pricing for its accommodations, particularly when compared to the average costs in Kalamazoo County and the broader state of Michigan. For a semi-private room, residents can expect to pay $2,500 per month, significantly lower than both the county average of $3,435 and the state average of $3,191. The private room option at New Friends is also attractively priced at $3,500 per month, which is more affordable than the county's median cost of $3,859 and aligns closely with Michigan's average of $3,675. These pricing structures reflect New Friends Dementia Community 2's commitment to providing quality care at an accessible price point for families seeking specialized support for their loved ones living with dementia.
New Friends Dementia Community 2 is located at 3712 West Michigan Avenue., Kalamazoo, MI 49006 in Kalamazoo County, Michigan
New Friends Dementia Community 2 offers a comprehensive suite of features designed to enhance the quality of life for residents experiencing varying stages of dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures that individuals maintain dignity and comfort in their daily routines, while 24-hour supervision provides safety and peace of mind for both residents and their families. Medication management is crucial for adhering to treatment plans, promoting health stability. Meal preparation and service are tailored to nutritional needs, encouraging proper eating habits. Transportation arrangements facilitate access to medical appointments, while coordination with healthcare providers ensures continuity of care. The specialized memory care programming and mental wellness initiatives address cognitive challenges proactively, fostering engagement and a sense of community among residents. Collectively, these features create a supportive environment conducive to maintaining independence while addressing the unique needs associated with dementia care.
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