5359 North 8Th Street, Kalamazoo, MI 49009
For more information about senior living options: (844) 490-3973
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Beacon has transformed the reviewer, their individuals, their coworkers, and their workplace by providing support and the best care, earning a strong recommendation. The staff are described as kind, friendly, and genuinely helpful. The Beacon team makes a huge difference, always supporting each other to ensure residents receive the best care. Beacon Specialized Living offers a warm, supportive environment for individuals with diverse needs, with professional and caring staff. It is a great place to send a loved one, with staff who genuinely care and high recommendations. The WI East Region home managers are troopers, maintaining care and keeping residents as the main focus during transitions. The Beacon Keystone program provides opportunities for creativity and self-expression in a safe space for residents. Beacon is a great place to start a career in the field and supports those who help others.
The Clio location frequently had police presence due to fights, blocking the road and preventing entry or exit. The workplace is described as very disorganized, not worth working there, with pay not matching the mental health impact and severe night-shift understaffing. Uniforms and mandatory badges were never provided in a timely manner, and driving tests were not conducted as promised. They allowed a deaf young man to die by failing to provide adequate interpreter services. The Washburn home was not maintained - dirty cabinets, an oven left on with the door open, subs, and no one in charge. An employee was accused of bullying others online. Families' money was taken to set aside for outings and not refunded when residents were kicked out. Residents' rights were not valued, with mishandled policies (e.g., animal policy) and improper expulsions claiming danger.Beacon Specialized Living brings together a chorus of experiences that swing from hopeful and affirming to deeply troubling. Across the various locations, people describe Beacon as a workplace and a care provider that can be transformative for residents and staff, while also facing serious concerns about safety, organization, and respect for residents' rights. Some reviewers paint Beacon as a place that has helped individuals grow, learn new techniques, and feel genuinely cared for, and they credit the organization with creating warm, supportive environments where teamwork and compassion are visible in daily interactions. Others, however, recount encounters with disorganization, inadequate staffing, and policies that feel misaligned with the needs and dignity of residents and employees alike.
A recurring theme in several accounts is a sense of chaos and insufficient staffing that undermines safety and operational smoothness. One critic describes the Clio location as a constant source of public disruption, with police presence and blocked roads during a chaotic summer, making entry and exit extremely difficult for residents and neighbors. This perspective contrasts sharply with residents who live nearby and want to avoid the disruption, underscoring how localized conditions can color perceptions of Beacon as a whole. Separately, a number of reviewers emphasize that night shifts are under-resourced, with one employee noting that a single staff member often handles as many as six clients with a range of disabilities for 12.5 hours. The sentiment is that such conditions jeopardize safety and mental well-being, and a clear complaint runs through multiple voices: the pay, uniforms, and mandatory onboarding steps - like a driving test - do not meet expectations, leaving former employees feeling the experience was not worth the time or mental cost. The absence of timely uniforms and mandatory badges adds to a sense of disorganization and senior-year-style friction that makes working there feel untenable for some.
Yet even within the same threads of critique, Beacon's people claim to see meaningful, even transformative, effects. Several staff and residents speak about Beacon as a place of welcome, growth, and genuine care. The sentiment from many is that Beacon's culture - when it functions well - offers mentorship, collaboration, and a shared commitment to residents' well-being. Some reviewers describe Beacon as a company that continuously refines its training, supports individuals and teams, and fosters an environment in which residents can thrive. You can hear pride in the small wins: a resident becoming more engaged in conversation, a new 1:1 being welcomed with excitement, or a client who begins to open up about their story and family background. In these views, Beacon is a place where the right staff dynamics and a nurturing atmosphere can encourage residents to feel seen, heard, and valued, and where coworkers support one another in pursuit of high-quality care.
That positive potential is echoed by testimonials from residents and families who describe Beacon as warm, caring, and dedicated to the people it serves. Several comments highlight staff who treat residents with respect and kindness, who go the extra mile to ensure residents have meaningful activities, and who help create an environment where individuals can express themselves creatively and personally. There's appreciation for the idea that Beacon can be a launching pad for personal and professional growth - whether through training opportunities, a sense of belonging within a team, or the feeling that someone is truly paying attention to each resident's needs. Even where frustrations surface, these voices often return to the core belief that many Beacon team members are genuinely committed to the work and the people they serve.
The record is not uniformly positive, and some reviews raise serious red flags about safety, rights, and care standards. A particularly stark allegation concerns a resident who died, with claims that an interpreter was not provided adequately. The reviewer argues that the failure to deliver effective communication violated legal obligations and that the family audience was left with a grievous sense of preventable harm. Other accounts reference a lack of facility maintenance and cleanliness, including observations of a home where cabinets were dirty, the oven was used improperly, and staffing appeared thin or inconsistent. Such critiques describe an environment where basic safety and upkeep were not met, leading to distrust and a reluctance to recommend Beacon to families seeking reliable specialized care for a loved one.
Conversations about governance and professionalism surface in other spaces as well. Some reviews describe online bullying by a Beacon employee toward a vulnerable individual, counseling other readers to demand higher morals and greater accountability from those who represent the organization in public spaces. This is paired with broader concerns about the handling of resident policies, like animal policies, right-to-residency discussions, and the management of deposits or funds intended for resident outings. One reviewer recounts a situation where a resident was moved or discharged for concerns labeled as dangerous without a clear, fair process, and another notes a sense that staff changes and inconsistent messaging left families feeling misled about what to expect. These pieces of feedback emphasize the importance of transparent communication, consistent policy enforcement, and a respect for residents' rights and financial investments.
Amid these mixed experiences, a thread of caution remains prominent. Several reviewers urge potential employees and families to do their research, to observe how the Beacon environment operates in different locations, and to weigh the costs and benefits in light of personal circumstances. Some express confidence in Beacon's mission and in particular teams or managers who have carried the organization forward with integrity, while others voice strong dissatisfaction with how policies are implemented, how residents' rights are protected, and how safety and basic upkeep are prioritized. The overall voice suggests that Beacon Specialized Living is a place with real strengths - most notably in its capacity for genuine care and growth when conditions align - but also one where significant improvements are still needed in staffing, administration, and enforcement of policies across locations.
In the end, experiences at Beacon Specialized Living appear highly variable. For some residents, families, and staff, Beacon represents a hopeful, inspirational place where kindness and professional growth flourish, and where dedicated teams work together to provide compassionate care. For others, the reality is a mix of disorganization, insufficient staffing, unsafe conditions, and troubling incidents that erode trust and raise serious questions about the safety and dignity of residents. What remains clear is that Beacon's impact is deeply contingent on location, leadership, and day-to-day adherence to professional standards and residents' rights. Anyone considering Beacon would be wise to assess specific homes, talk to current staff and families, and inquire directly about safety protocols, staffing ratios, training quality, and the home's approach to residents' rights and interpreters or accessibility needs, to ensure a fit that aligns with their expectations and the needs of those they care for.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Beacon Home At Kal-Haven is an assisted living community located in Kalamazoo, MI. Our community offers a range of amenities and care services to ensure that our residents receive the support and assistance they need while enjoying a comfortable and fulfilling lifestyle.
Our residents can dine in our spacious dining room and enjoy delicious meals prepared by our experienced staff. The community is fully furnished, providing residents with a cozy and welcoming environment. Our beautiful garden provides a serene outdoor space where residents can relax and enjoy nature.
We offer housekeeping services to ensure that our residents' living spaces are always clean and well-maintained. Move-in coordination services are available to make the transition into our community as smooth as possible. Residents can stay connected with friends and family with telephone and Wi-Fi/high-speed internet access.
Our dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to coordinate medical care for our residents. Special dietary restrictions, including diabetes diets, are accommodated in our meal preparation and service. Medication management services are provided to ensure that medications are taken correctly.
Transportation arrangements can be made for medical appointments, and our community is conveniently located near two cafes, two parks, six pharmacies, 16 physicians' offices, 22 restaurants, three places of worship, and one theater.
At Beacon Home At Kal-Haven, we strive to create an engaging environment for our residents by offering scheduled daily activities. Our goal is to provide personalized care in a warm and compassionate manner while promoting independence and enhancing the quality of life for each resident.
Beacon Home At Kal-Haven is located at 5359 North 8Th Street, Kalamazoo, MI 49009 in Van Buren County, Michigan
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