3485 Oak Grove Road, Howell, MI 48855
For more information about senior living options: (844) 490-3973
They provide awesome customer service and are very professional. They deliver excellent service with no pressure to upsell and are very reliable. Oak Grove Heating and Cooling goes above and beyond with customer satisfaction. The staff are friendly, courteous, and highly professional, with workmanship and respect for customers' homes. Tony is highly knowledgeable, hardworking, and dedicated to helping customers. Scheduling is smooth, and technicians thoroughly diagnose issues with clear explanations. They resolve issues promptly, often the same day, and provide reliable repairs. The technicians are thorough, patient, and provide outstanding customer service; Jason is highlighted as brilliant. They demonstrate care for safety and family well-being, including prompt CO-related repairs. They show exceptional service under challenging conditions, such as extreme heat and late-night calls. They are praised for fair pricing and good value. They are a trusted, local HVAC provider serving Livingston County with top-notch technical help.
The technician didn't have all the parts needed to complete the job. The furnace was not allowed to cool down, the issue was misdiagnosed, and the furnace wasn't cleaned properly. The early-2024 mini split installation doesn't work and multiple calls to the company were not returned. The inducer motor issue was mishandled, with contradictory explanations, and the work was described as not properly cleaned (perceived as "scummy"). The company was described as incredibly pricey and charging high, unnecessary costs. One reviewer noted that the technician talked politics during the visit.Oak Grove Heating and Cooling has earned a string of high praises from customers who rely on them for safety, comfort, and dependable service. Across several experiences, clients repeatedly highlighted a commitment to professionalism, responsiveness, and workmanship that goes beyond the ordinary. Many reviews start with a sense of relief and gratitude - neighbors describing Oak Grove as their go-to for heating and cooling needs and noting that they can count on the team in stressful situations. The overarching tone is one of trust built through consistent quality and a respectful, customer-centered approach.
One recurring theme is the team's responsiveness in urgent situations. In at least one memorable incident, a water heater suddenly overheated, prompting a quick and decisive response: the owner arrived, shut the system down, and the next day a replacement was installed. The customers describe this experience as "awesome customer service" and "very professional." This sense of reliability is echoed by others who remark on timely diagnoses, prompt service, and a steady, no-pressure sales dynamic - customers feel they are treated with honesty and not pressured into unnecessary purchases.
Safety and professionalism are central to many of the positive experiences. In a standout scenario tied to an addition project, Oak Grove's owner visited to assess a furnace and discovered several major issues, including a carbon monoxide discharge that could have endangered the household. The owner returned the next day to repair the problem, underscoring a deep concern for family well-being. Reviewers praise the team for its care, understanding, and willingness to go the extra mile - qualities that extend to the workmanship of the field crews who arrive clean, courteous, and respectful of the home. Several reviewers specifically mention that the pricing felt fair for the level of service and expertise provided.
The staff's expertise and demeanor receive repeated accolades. Tony, in particular, is singled out for knowledge, kindness, and reliability. One reviewer noted Tony's willingness to work on Father's Day to help a family - an act that left a lasting impression and earned a strong recommendation. Other reviewers describe Tony as the most knowledgeable HVAC professional they've met, with crews that are courteous and dependable. Jason and Natalie also appear as standout team members: Jason is praised for thorough explanations, patient diagnosis, and the quality of his workmanship, while Natalie is thanked for coordinating service and communication from scheduling to repair. Several customers say this combination - clear communication, transparent diagnostics, and well-executed work - makes Oak Grove their preferred choice.
Beyond the praise for individuals, the company is celebrated for consistent, high-quality performance. Reviewers highlight technicians who are knowledgeable, friendly, and efficient, with a knack for keeping clients informed about what needs to be done and why. The best service stories emphasize punctuality, courtesy, and a strong sense of responsibility for the customer's comfort and safety. The overall sentiment from multiple experiences is that Oak Grove provides reliable, professional service that reliably meets needs without drama, backed by a local, customer-first ethos that Livingston County residents come to depend on.
As with any large set of reviews, there are a few critiques that appear alongside the praise. A handful of customers voiced concerns about pricing, feeling that some repairs or quotes were expensive or that a cheaper alternative was available elsewhere. One reviewer described the price as very high and indicated that a builder-grade unit was proposed, with another company offering a lower price for comparable work. There are also notes about communication gaps in a few cases - one customer reported a mini split installation from early 2024 that did not work and left them waiting for responses, ultimately seeking another company to repair the system. Another review mentioned a technician who did not follow up after a visit, and one noted a concern about a missed cleaning of certain components. There are even a few specific critiques about a technician's approach, including a perceived rushed diagnosis or an impression that a problem was mischaracterized before a subsequent correction.
Despite these caveats, the broader narrative remains strongly positive. Customers consistently point to Oak Grove as a dependable, locally oriented business that provides top-tier technical help and support. The company's ability to troubleshoot, explain, and implement solutions - paired with a personal touch from owners and key staff - helps explain why many clients would "highly recommend" Oak Grove Heating and Cooling to family and friends. In sum, Oak Grove emerges as a trusted local partner for heating and cooling needs, known for safety-minded service, skilled technicians, and a customer experience that often feels tailored, respectful, and genuinely focused on keeping homes comfortable and safe. If you're seeking reliable heating and cooling expertise from a local company that prioritizes knowledge, communication, and quality workmanship, Oak Grove is frequently cited as a strong choice.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Grove Home is a premier assisted living community located in Howell, MI. This community offers a comfortable and welcoming environment for seniors who require assistance with daily activities.
Residents can enjoy the convenience of having their meals served in the on-site dining room, which accommodates special dietary restrictions. The community is fully furnished, providing residents with a cozy and home-like atmosphere.
Oak Grove Home also offers a range of care services to meet the individual needs of each resident. Trained staff members are available to assist with bathing, dressing, and transfers as needed. They also coordinate with healthcare providers to ensure that residents receive proper medical attention. Medication management is provided to help residents stay on track with their prescribed medications.
In addition to the excellent care services, Oak Grove Home has various amenities for residents' enjoyment. Outdoor spaces allow for fresh air and relaxation, while Wi-Fi/high-speed internet ensures connectivity throughout the community. Housekeeping services are provided to maintain cleanliness and orderliness.
The community's location offers easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents can easily explore their surroundings or have convenient access to essential services.
Daily activities are scheduled for residents to participate in and engage with fellow community members. These activities promote socialization and overall well-being.
Overall, Oak Grove Home provides a supportive environment where seniors can live comfortably while receiving personalized care and enjoying an active lifestyle within close proximity to numerous amenities in Howell, MI.
Oak Grove Home is located at 3485 Oak Grove Road, Howell, MI 48855 in Livingston County, Michigan
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