Tender Hearts Resthaven
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6194 147Th Avenue, Holland, MI 49423
For more information about senior living options: (844) 490-3973
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Resthaven provided loving, family-like care for the reviewer's mother and mother-in-law. Resthaven collaborated with hospice to deliver great care for the reviewer's mothers. Resthaven was described as a good Christian nursing home.
Katie Faber was difficult to reach, requiring multiple emails and calls, and eventually stopped responding. Resthaven's communication was inconsistent and led to a very disappointing experience. The reviewer claimed that things at Rest Haven violated Michigan nursing home laws. The issues persisted for 15 months, prompting the reviewer to move out. Rest Haven was described as no longer being a good Christian nursing home. The overall experience was described as very disappointing.There are mixed memories about Resthaven from several family experiences, all centered on care for older relatives and the people guiding their time there. One account describes a plan to place a dad at Resthaven but encounters a frustrating bottleneck in communication. The reviewer says they began by contacting Katie Faber, the director, and had their family member's referral sent over from the current facility. Yet, getting through to the director proved exceedingly difficult, with emails and calls going unanswered for days. The situation culminates in a troubling moment when, after persistent attempts to reach her, the director "just stopped responding altogether," leaving the family deeply disappointed by the service they received at a critical juncture in arranging care.
In contrast, other family members speak very positively about Resthaven's approach to care when their loved ones were residents. They report that both the reviewer's mother and mother-in-law were cared for by Resthaven and that hospice services worked hand in hand with the facility. This set of experiences paints a picture of a compassionate team environment - the staff were described as loving and as treating the residents "as their own family." The cooperation with hospice providers is highlighted as playing a meaningful role in delivering what the family felt were excellent, coordinated levels of care. In these memories, Resthaven emerges as a place where dignity, warmth, and close collaboration with hospice created a supportive atmosphere for the residents and their families.
A third perspective introduces a starkly different set of claims about Rest Haven, adding a note of alarm and anger. The reviewer writes, "From the moment I arrived at Rest Haven things were done breaking the law of nursing homes in Michigan," a charge that they assert continued for 15 months. The language is strong and personal, suggesting ongoing frustration and a sense that the situation was not just poor in moments but systematically problematic over a prolonged period. The reviewer says they ultimately moved out, indicating that the experience was intolerable and alignes with a belief that the facility was failing to meet legal or ethical standards as they understood them. The vow that "it's going to cost them dearly" signals a belief in consequences to come for the facility based on these experiences.
This third account also carries a thread of nostalgia and conflict about the facility's identity. The reviewer acknowledges that Rest Haven "was a good Christian nursing home" but insists that it is no longer that way. The bitterness in this claim is sharpened by a personal connection to the grounds of the facility: the reviewer notes that their own grandmother once worked there as a cook in the 1960s. That historical link adds emotional weight to the critique, implying a perceived decline from a once-trusted and community-rooted institution to something that, in the reviewer's view, has lost its former character and standards.
Taken together, these reflections sketch a complex portrait of Resthaven and Rest Haven as a place of considerable contrast. On one hand, there are stories of families who felt seen, supported, and deeply valued by the staff, with the hospice team functioning effectively as a partner in care and the residents treated with genuine warmth and familial regard. On the other hand, there are claims of administrative barriers, poor responsiveness from leadership, and even serious allegations about legality and ethics that were not resolved to the family's satisfaction. The most emotionally charged remark among the narratives suggests a spiritual and cultural shift within the facility that some former supporters still associate with its identity and reputation.
What stands out across these narratives is the central importance of communication and trust in elder care. The negative experience hinges on delayed and disappearing responses from leadership, a breakdown that can compound worry for families during a vulnerable time. The positive experiences emphasize proactive collaboration, clear teamwork with hospice, and staff who extend care beyond basic tasks to create a sense of belonging and safety for residents. The contrast between these stories highlights how a single facility can feel like two different places depending on who you interact with, when you engage with them, and what stage of care the family is navigating.
For anyone considering Resthaven or Rest Haven, these voices suggest a careful, comprehensive approach. Prospective families might want to speak with multiple members of the staff, request current resident and family references, and inquire about how referrals and communications are handled on a day-to-day basis. Checking in with hospice partners, if applicable, could provide an additional view of how the facility coordinates care. Visiting in person at different times, asking to meet with leaders, and reviewing recent regulatory or inspection notes could help balance the mixed impressions captured in these accounts. Ultimately, the experiences described here underscore that the quality of elder care is deeply tied not only to the intent of a facility's mission but to the reliability of its communication, the consistency of its team-based approach, and the ongoing cultivation of trust with families.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tender Hearts Resthaven in Holland, MI is a vibrant assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community is fully furnished and features a spacious dining room where nutritious meals are served to meet any special dietary restrictions. Housekeeping services ensure that the living spaces are always clean and comfortable.
Residents can enjoy the beautiful outdoor space and garden, providing a tranquil environment for relaxation and leisure activities. Additionally, high-speed Wi-Fi internet access and telephones are available to keep residents connected with their loved ones.
Care services at Tender Hearts Resthaven include assistance with daily activities such as bathing, dressing, and transfers. Trained staff members also coordinate with health care providers to ensure seamless medical care for residents. Medication management is provided to ensure that residents take their prescribed medications on time.
The community offers various scheduled daily activities to keep residents engaged and entertained. In the surrounding neighborhood, there are plenty of options for recreation, with 5 cafes, 10 parks, 12 pharmacies, 34 physicians, 24 restaurants, 3 places of worship, 2 theaters, and 5 hospitals nearby. Transportation arrangements are available for medical visits or appointments with doctors.
At Tender Hearts Resthaven in Holland, MI, residents can enjoy a comfortable and enriching assisted living experience while receiving personalized care in a supportive environment.
Tender Hearts Resthaven is located at 6194 147Th Avenue, Holland, MI 49423 in Ottawa County, Michigan
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