Suncrest Adult Care Home

Pros

• The facility was clean and did not smell like urine.
• The staff was friendly and responsive to questions.
• The private suites provided a comfortable living space for the residents.
• The electronic chair made it easy for the grandmother to be more self-reliant.
• The personalized pendant allowed the grandmother to easily contact staff when needed.
• Staff members came to help within a few minutes when the button was pushed.
• The home had a family atmosphere and treated residents with love, patience, and kindness.
• The house had a clean and home-like feel to it.
• Freshly cooked meals were provided, with input from residents on their preferences.
• Families were allowed to visit without having to call ahead.
• note that these statements have been paraphrased for brevity and clarity.

Cons

• The lack of organized activities for the residents was a drawback.
• The food served was all processed and not up to expectations.
• Staff members argued and there were staffing issues that affected the quality of care.
• Covid guidelines were not followed, with visitors being allowed without proper precautions.
• The owners put on a great act initially but fell short in providing loving care.
• The facility was understaffed and did not provide fresh or home-cooked meals as promised.
• Some reviewers felt their loved ones did not receive adequate care or attention from the staff.
• There were issues with medication administration and care coordination during the initial transition period.
• One reviewer had concerns about cleanliness and confusion regarding their loved one's care.

Review

Suncrest Adult Care Home is a facility that offers respite care for elderly individuals in need of temporary assistance. One reviewer shared their positive experience with the facility when their grandmother stayed there as an emergency respite client. They appreciated the cleanliness of the facility, the friendly staff, and the private suite that their grandmother had, which included a bedroom, dining area, TV space, and comfortable sitting chairs by the window with a view of the Huron River. The electronic chair provided to their grandmother made it easier for her to be self-reliant, and she wore a personalized pendant for easy communication with the staff. The prompt response to her requests for assistance was greatly appreciated. The only drawback mentioned was the lack of organized activities for residents.

Another reviewer expressed concerns about Suncrest Adult Care Home. They noted that while the facility itself was in a quiet area, there was a trailer across the street that was often untidy. They were disappointed with the quality of food served at the facility, stating that most meals consisted of processed foods like instant potatoes and soups. Additionally, they observed disagreements among staff members due to punctuality issues, which they felt affected the level of care provided to residents with dementia and reduced mental capacity. The lack of adherence to COVID-19 guidelines by allowing visitors without masks or recent testing was also concerning.

A positive review came from someone whose husband moved into Suncrest Adult Care Home. They found it to be a caring environment with kind staff who took good care of their loved one. While they acknowledged that some residents had limited abilities to partake in activities or read books available at the facility, they appreciated the family-like atmosphere and noted that there were areas where residents could gather to watch TV together.

Another reviewer described a pleasant visit to Suncrest Adult Care Home during lunchtime where they saw both men and women enjoying their meals while watching sports on TV. They admired the sunroom and deck at the facility.

One reviewer shared a heartfelt recommendation, stating that Suncrest felt like family to their grandfather until the end of his life. They commended the exceptional and loving care provided by the staff and owner, noting the cleanliness and homely atmosphere of the facility.

A positive experience was also shared by a reviewer whose father lived at Suncrest for about a year. They were pleased with the care he received, emphasizing that he was always clean, dressed well, and in good spirits when they visited. The reviewer appreciated how the staff coordinated with hospice to ensure appropriate care for their father. Although they mentioned an initial issue with medication administration that was quickly resolved once brought to their attention, overall, they expressed satisfaction with Suncrest Adult Care Home's level of care.

On the other hand, one reviewer had a negative experience with Suncrest Adult Care Home. They described unmet expectations regarding personal care for their parent upon arrival. Their parent's request for a shower and shave was not fulfilled, and they discovered him sleeping on the floor after falling out of bed. This reviewer expressed disappointment with the inconsistency in care provided and ultimately decided to move their parent out of the facility.

In conclusion, reviews for Suncrest Adult Care Home are mixed. While some reviewers praised its cleanliness, caring staff, and home-like atmosphere, others expressed concerns about food quality, staff disagreements impacting resident care, failure to adhere to COVID-19 guidelines regarding visitors, and inconsistent personal care for residents. It is important for individuals considering this facility to thoroughly research and visit before making a decision on whether it meets their loved one's needs.

This part of Highland, Michigan offers a convenient location with easy access to essential services such as pharmacies, physicians, and hospitals within a few miles radius. The area also provides various dining options ranging from casual eateries like McDonald's to sit-down restaurants like Highland House and Red Dog Saloon. For outdoor enthusiasts, there are several parks nearby including Milford Central Park and Kensington Metropolitan Park. Additionally, there are cafes for socializing and theaters for entertainment. Places of worship like St Mary Magdalen Catholic Church and First Presbyterian Church provide spiritual support while transportation services like Enterprise Rent-A-Car offer convenience for getting around. Overall, this area offers a mix of amenities that cater to different needs and interests, making it a potentially suitable choice for senior living in Highland.

Pharmacies

• CVS Pharmacy (2 miles)
• Walgreens (4.4 miles)
• Milford Sav-Mor Pharmacy (4.6 miles)
• Walgreens (4.8 miles)
• Kroger Pharmacy (4.9 miles)
• CVS Pharmacy (4.9 miles)
• Rite Aid (5.2 miles)

Physicians

• Huron Valley Pediatrics, PC (3.6 miles)
• Hartland Pediatrics (3.6 miles)
• Hartland Eye Care (3.9 miles)
• Hartland Family Physicians (4 miles)
• Hartland OBGYN (4 miles)
• Specialists In Orthopedic Surgery (4 miles)
• Personal Health Care (4.3 miles)

Restaurants

• Highland House (4.3 miles)
• Big Boy (4.3 miles)
• McDonald's (4.4 miles)
• Red Dog Saloon (5.1 miles)
• Jimmy John's (5.3 miles)
• Charlies Still On Main (5.3 miles)
• Taco Bell (5.7 miles)

Parks

• Milford Central Park (5.6 miles)
• Kensington Metropolitan Park (8.2 miles)
• Wixom Wetlands (10.3 miles)

Cafes

• Tim Hortons (5.8 miles)
• The Coffee Bean and Tea Leaf (9.4 miles)
• Starbucks (9.9 miles)
• Starbucks (9.9 miles)
• Panera Bread (10 miles)
• Starbucks (10 miles)
• Biggby Coffee (10.2 miles)

Places of Worship

• St Mary Magdalen Catholic Church (7.3 miles)
• The Freedom Center (9.5 miles)
• First Presbyterian Church (9.8 miles)

Hospitals

• Saint Joseph Mercy Health System (9.3 miles)
• St Joseph Mercy Hospital (9.3 miles)
• Huron Valley-Sinai Hospital (9.3 miles)
• Springfield Holistic Retreat (9.5 miles)
• Rybar Group (10.1 miles)
• Brighton Medsport (10.2 miles)
• Brighton Health Center (10.2 miles)

Transportation

• Enterprise Rent-A-Car (9.7 miles)

Theaters

• MJR Brighton Towne Square Digital Cinema 20 (10.1 miles)