Annextra Healthassist Associates in Hazel Park, MI

Information last verified:

388 West Hayes Avenue, Hazel Park, MI 48030

For more information about senior living options: (844) 490-3973

4.4 from 110 reviews
5 stars
82
4 stars
12
3 stars
1
2 stars
6
1 stars
9

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Annextra Healthassist Associates Costs & Pricing

Annextra Healthassist Associates offers competitive pricing for its accommodations compared to the broader market in Oakland County and the state of Michigan. For instance, their studio apartments are available at $2,400 per month, which is significantly lower than both the county average of $4,577 and the state average of $3,824. Similarly, their one-bedroom units are priced at $2,970, again undercutting both local and state rates of $3,507 and $3,384 respectively. Even their two-bedroom options at $3,975 remain more accessible than the county's average of $3,881 and the state's average of $3,523. This positioning not only highlights Annextra Healthassist Associates as a budget-friendly alternative but also underscores their commitment to providing quality living spaces without compromising affordability.

Floor plansAnnextra Healthassist AssociatesOakland CountyMichigan
Studio$2,400$4,577$3,824
1 Bedroom$2,970$3,507$3,384
2 Bedrooms$3,975$3,881$3,523

Overall Review of Annextra Healthassist Associates

Pros

  • pro They regard Oak Street Health as a top-notch healthcare provider.
  • pro They feel welcomed by friendly, professional staff and caring doctors.
  • pro They believe the care at Oak Street Health is excellent and that the team is on top of health care needs.
  • pro They praise their PCP for listening, taking time, and being informative.
  • pro They value the kindness and competence of nurses and front-desk staff who go above and beyond.
  • pro They appreciate efficient, punctual visits with minimal wait times.
  • pro They enjoy reliable transportation and courteous drivers to appointments.
  • pro They feel treated like a special individual and supported in staying healthy.
  • pro They would recommend Oak Street Health to friends and family.
  • pro They feel reassured knowing they have a doctor who cares about their health.

Cons

  • pro They describe Oak Street Health as horrible and unprofessional, with staff showing little care or respect for patients.
  • pro They say the on-call system is effectively a call center, offering limited access to nurses or doctors and poor availability.
  • pro They complain of chronic appointment problems, including long waits and scheduling mishaps.
  • pro They report medication management failures, such as changing prescriptions without consulting a patient’s specialist.
  • pro They recount serious lapses in care, including a patient left waiting for transportation after hospital discharge and a loved one who died due to misdiagnosis.
  • pro They allege ageism and profit-driven practices, labeling the organization a scam and accusing it of pressuring patients into plans.

Review

Annextra Healthassist Associates in Hazel Park is best suited for seniors who want a high-touch, relationship-driven primary care experience and who value a practice culture that treats patients like people first. The community tends to work well for older adults who appreciate attentive, compassionate clinicians, a team that makes an effort to know medical histories and personal circumstances, and transportation-enabled access that helps keep appointments from slipping. For families seeking a care partner that focuses on proactive management, patient education, and a welcoming, courteous front-line staff, this is a strong option. It favors those who want predictable in-person visits with PCPs who listen, explain, and follow through with referrals and tests.

Yet, there are clear reasons to consider alternatives. The reviews repeatedly flag administrative friction that can complicate the patient experience: long holds or delays reaching a live person, referral coordination that stretches out, and a sense that the back-office machinery moves more slowly than the clinical side. Some patients also report inconsistencies in follow-up after tests or visits, and a few describe experiences where prescription changes or communications with specialists did not land with the expected precision. For families who require the peace of mind that a single, consistently reachable clinician provides, especially for urgent medication decisions or rapid follow-ups, these gaps can be meaningful. Additionally, those who demand a tightly controlled environment with spotless routines, unambiguous front-desk professionalism, and flawless care-coordination across multiple specialists may want to compare options.

The positives here do not disappear in light of the drawbacks. The strongest pro is the caliber of care when the visit happens: patients consistently praise physicians and nurses who are genuinely attentive, thorough, and patient-centered. There is a notable emphasis on listening, taking time to understand medical history, and addressing concerns without rushing. In several accounts, the clinicians’ kindness and competence are highlighted as a core reason to stay. Transportation emerges as a real benefit for seniors, reducing one of the most persistent barriers to regular care. When the scheduling aligns, appointments can be timely, and the clinical staff, especially the nurses and some PCPs, demonstrate the kind of consistency and personal attention that many older adults fear losing in a larger system. Even with the occasional administrative hiccup, the medical relationship can be meaningful and effective.

That said, the main cons primarily revolve around process and overwhelm rather than clinical capability alone. The call-center/triage model, while offering 24/7 access, can feel impersonal and slow, with patients reporting difficulty getting timely answers or callbacks. Referral and test-result follow-through can lag, leaving families unsure about next steps or test interpretations. A minority of reviews describe care teams that appear rushed or disconnected from a patient’s broader care plan, including concerns about medication changes without sufficient collaboration with specialists. Front-desk professionalism and consistency also show up as determinants of the overall experience, with a few accounts flagging unhelpful or distracted service. In sum, the care is capable and compassionate, but the administrative engine sometimes drags.

For families weighing action steps, the smart path is to evaluate the operational rhythm as much as the clinical one. Prospective patients should test the system: schedule a couple of visits to gauge how quickly messages are returned, how carefully test results are explained, and how smoothly referrals are managed. Verify with the staff which PCPs are truly the ongoing anchors of care, how medication changes are coordinated with specialists, and what the exact process is for urgent questions after hours. Confirm transportation logistics, pickup windows, contingency plans if a driver is late, and whether rides are available for follow-up appointments or lab work. Ask about social work or care-coordination support, especially for complex cases or for arranging home health services as needs evolve.

The verdict is clear: Annextra Healthassist Associates is a compelling option for seniors who prize substantive, person-centered medical attention, a friendly, respectful staff, and practical transportation support. It rewards families seeking continuity with a PCP who listens, explains, and engages in goal-oriented care, and it works best when administrative workflows are tested and understood upfront. Those who can tolerate occasional friction in scheduling or communications, or who value the clinical relationship more than flawless back-office logistics, will find significant benefits that can tip the balance toward choosing this community.

If the decision hinges on balancing care quality with administrative ease, the family should view this as a care-focused choice with room for improvement in process. For someone who must have unwavering, immediate access to a physician or who requires highly streamlined referral networks and perfectly predictable communication channels, it may be prudent to compare Dedicated Senior Medical or similar practices that emphasize ultra-tight operational reliability. In approaching the Hazel Park option, treat the medical alliance as the core asset, and use the initial weeks to map out the exact touchpoints, appointments, test result reviews, medication changes, and coordinated referrals, and establish a reliable routine that preserves continuity of care as the patient’s needs evolve.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (20 miles away) Detroit Metropolitan-Wayne County (20 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Annextra Healthassist Associates in Hazel Park, MI offers a comprehensive range of amenities and care services for seniors in need of assisted living. The community boasts a dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, providing a comfortable and homely environment for residents to relax in. Additionally, the community features a beautiful garden and outdoor space, allowing residents to enjoy fresh air and nature.

Housekeeping services are provided to ensure that the living spaces are kept clean and tidy at all times. Move-in coordination is available to assist new residents with the transition process.

To keep residents connected, telephone and Wi-Fi/high-speed internet services are provided throughout the community.

Care services offered include assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also count on the staff for coordination with health care providers when needed. Those with diabetes receive specialized attention with a dedicated diabetes diet plan. Medication management is available to ensure that residents take their medications as prescribed.

Special dietary restrictions are accommodated, ensuring that each resident's unique nutritional needs are met. Transportation arrangement for medical appointments is provided, ensuring that residents can easily access necessary healthcare services.

The community's convenient location offers numerous nearby amenities. With 2 cafes, 4 parks, 11 pharmacies, 2 physicians' offices, 7 restaurants, 1 theater, and 1 hospital all located nearby, residents have easy access to various services and entertainment options.

Residents can also enjoy scheduled daily activities organized by the community to promote socialization and engagement among peers.

Annextra Healthassist Associates provides a supportive and welcoming environment for seniors in need of assisted living care in Hazel Park, MI.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • Rite Aid (1.3 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.9 miles)

Parks

  • Scout Park (1 miles)
  • Harding Park (1.9 miles)
  • Palmer Park (2 miles)
  • Center Line Memorial Park (4.4 miles)
  • Starr Jaycee Park (5.4 miles)
  • Clawson Park (6.8 miles)

Restaurants

  • Urbanrest Brewing Company (1.6 miles)
  • McDonald's (2.3 miles)
  • Rock On 3rd (3.2 miles)
  • McDonald's (3.5 miles)
  • Alibi Bar (4.1 miles)
  • National Coney Island (4.3 miles)
  • Yemen Cafe (5 miles)

Cafes

  • Ferndale Project (1.8 miles)
  • Starbucks (3.2 miles)
  • Starbucks (5.1 miles)
  • Starbucks (6 miles)
  • Starbucks (7.2 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.8 miles)

Hospitals

  • Park Geriatric Village (3.1 miles)
  • Henry Ford Hospital (5.8 miles)
  • Henry Ford Health System (5.8 miles)
  • Hfhs - Main - F4 (5.8 miles)
  • St John Macomb-Oakland Hospital Warren Emergency Care (6.5 miles)
  • St John Macomb Hospital (6.5 miles)
  • Detroit Receiving Hospital (7.2 miles)

Theaters

  • Emagine Royal Oak (3.3 miles)
  • AMC Star John R 15 (5.7 miles)
  • MJR Troy Grand Digital Cinema 16 (7 miles)

Physicians

  • Royal Oak Pediatrics PC (3.6 miles)
  • Be Well Medical Center (4.5 miles)
  • Metro Medical Practice (7 miles)
  • University Health Center (7.2 miles)
  • Childrens Hospital Of Michigan Specialty Center - Detroit (7.2 miles)
  • Sterling Physicians (7.5 miles)
  • Troy Orthopedics Associates (8 miles)

Frequently Asked Questions

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