Beacon Home at Hartford

Information last verified:

68134 Cr 372, Hartford, MI 49057

For more information about senior living options: (844) 490-3973

3.9 from 102 reviews
5 stars
62
4 stars
13
3 stars
2
2 stars
2
1 stars
23

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Overall Review of Beacon Home at Hartford

Pros

  • pro Beacon Specialized Living provides a warm and supportive environment for individuals with diverse needs.
  • pro The dedicated staff are professional and genuinely caring.
  • pro Beacon is known for serving people with high-acuity needs and involving them in decisions at all levels.
  • pro The organization focuses on high-quality, compassionate, evidence-based care to help residents reach their goals.
  • pro There are many opportunities for growth and advancement for staff who are committed to excellence.
  • pro The company promotes teamwork, transparency, and a culture of support among employees and residents.
  • pro Residents and families report positive experiences and meaningful connections with staff.

Cons

  • pro The reviewer notes the quality of care in a Pennsylvania facility as poor.
  • pro Incidents reports are not filed, staff members lie, residents receive no exercise or swimming, and mice feces were found in rooms.
  • pro Residents are given mostly pre-processed, unhealthy food.
  • pro Questions go unanswered or are ignored.
  • pro The Clio location reportedly has constant police presence, fights, and disruptions that block access.
  • pro The facility is very disorganized and understaffed, with night shifts often having only one employee for up to six clients.
  • pro Uniforms and mandatory badges are not provided in a timely manner.
  • pro A deaf resident was left without adequate interpreter services, and the facility refused to acknowledge wrongdoing.
  • pro The Washburn home was not maintained (dirty cabinets, oven left on with the door open) and there was no clear supervision.
  • pro Families report funds set aside for outings are not refunded when residents are removed.

Review

Beacon Home at Hartford is best suited for families seeking a mission-driven, resident-centered living option where staff dedication and a small-house, hands-on approach matter more than glossy, one-size-fits-all programming. The community appears to thrive when care teams are tightly woven, training is robust, and staff turnover is managed through clear pathways for advancement. Those who value a company-wide emphasis on individualized supports, voice in daily decisions, and a culture that treats residents as family will find Beacon Hartford aligns with their priorities. The upside is a setting that can feel intimate and responsive, with a strong emphasis on creating a home-like atmosphere and on staffing that understands the nuances of high-acuity needs. This is not a generic warehouse of care; it is a place where the quality of relationships and the investment in staff are meant to translate into meaningful daily outcomes for residents.

At the same time, potential residents or families should explicitly consider alternatives if the priority is unwavering consistency across multiple sites or if there is a heightened need for flawless operational control. Several reviews highlight how differences between locations can be stark, ranging from well-coordinated, supportive teams to reports of disorganization, under-staffing, and maintenance gaps. The Hartford decision should be tempered by the reality that some facilities in the Beacon network struggle with staffing ratios, administrative clarity, and basic upkeep. Families should be prepared to scrutinize the local leadership, request transparent staffing schedules, and demand visible maintenance practices. If a loved one requires highly predictable routines, perfect housekeeping standards, or zero tolerance for any lapses in safety, exploring other providers or insisting on a detailed, tried-and-true plan at Hartford may be prudent.

The strongest pros center on the organization’s cultivation of a purposeful, growth-oriented staff culture. Beacon is repeatedly praised for its training investment, opportunities for advancement, and a teamwork mindset that permeates the front lines and the office. Residents often benefit from staff who are not simply performing tasks but engaging in genuine, person-centered interactions, listening, sharing, and guiding with a sense of respect and compassion. The company’s emphasis on ICARE values, integrity, compassion, advocacy, respect, excellence, helps drive a consistent philosophy of care that can translate into steadier daily routines, more intentional activities, and better relationships between residents and caregivers. For families, that translates into a higher likelihood that care teams stay together, communicate clearly with families, and tailor interventions to individual goals, rather than applying a generic protocol to every resident.

However, the con is real and must be weighed against the positives. Reports of disorganization, understaffing, and accountability gaps in some Beacon operations cannot be dismissed, and they directly affect safety, response times, and the ability to implement individualized behavior or medical plans. There are accounts of long shifts, limited coverage, and occasional lapses in maintenance or cleanliness in certain homes. While the Hartford location may differ in tone and execution from others, these themes recur often enough to demand careful, site-specific vetting. Families should ask hard questions about nurse oversight, caregiver ratios on each shift, incident reporting, and the mechanism for rapid escalation when a resident’s needs spike. Visiting unannounced, reviewing the latest maintenance logs, and requesting a day-in-the-life schedule can reveal whether the Hartford home has stabilized around these pressures or continues to contend with them.

The offsetting factors come into play when the Hartford team exhibits stable leadership, transparent communication, and a demonstrated commitment to continuous improvement. If a home can deliver reliable staffing, timely responsive care, and clean, well-maintained surroundings, the benefits of Beacon’s developmental approach, staff investment, internal career pathways, and a resident-first mindset, become practical protections against the risks noted elsewhere in the network. The small-house model, emphasis on meaningful daily activities, and proactive behavior management plans can offset occasional staffing challenges by ensuring residents experience predictable routines, frequent engagement, and a sense of belonging. Families should seek corroborating evidence of these strengths: conversations with current residents and families, a tangible menu of activities, concrete examples of individualized care plans, and a clear cadence for quality audits and corrective action.

In the end, Beacon Hartford offers a compelling, if nuanced, value proposition for families who prioritize a humane, staff-centered culture and a strong developmental framework for both residents and employees. The decision hinges on rigorous site-level assurance: are staffing levels consistently adequate on all shifts? is the maintenance and cleanliness up to standard? are residents’ rights protected and communicated clearly, with interpreters available when needed? If Hartford can demonstrate sustained stability in these areas, the residence becomes a practical, credible choice for long-term aging in place with supports that feel personal and responsive. If, alternatively, the family’s priority is absolute predictability across multiple locations, or if the loved one requires a level of clinical oversight that remains firm and transparent across the network, it may be wise to compare with alternatives that promise tighter control and fewer site-to-site variances. The right choice will rest on a candid, on-site appraisal that probes staffing, environment, and the reality of daily life behind the doors of Beacon Hartford.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Beacon Home at Hartford in Hartford, MI is a welcoming and comfortable assisted living community that offers a wide range of amenities and services to enhance the lives of its residents.

Our community features a beautiful dining room where residents can enjoy delicious, chef-prepared meals. Each living space is fully furnished, providing all the comforts of home. Our outdoor spaces are perfect for leisurely walks or enjoying the fresh air and sunshine.

With our housekeeping services, residents can relax knowing that their living spaces will be kept clean and tidy. We also offer move-in coordination services to assist new residents with a smooth transition into our community.

To ensure connectivity and convenience, we provide telephone services as well as Wi-Fi/high-speed internet access throughout our community.

Our care services focus on meeting the individual needs of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated team works closely with health care providers to coordinate any necessary medical care. We also provide diabetes diet options and medication management services.

At Beacon Home at Hartford, we understand the importance of personalized nutrition. We accommodate special dietary restrictions to ensure that each resident's dietary needs are met.

Transportation is another important aspect of our care offering. We arrange transportation for medical appointments to ensure timely access to healthcare services. Additionally, we provide transportation for other outings or social activities.

Residents in our community can enjoy scheduled daily activities designed to promote engagement and socialization among peers. These activities cater to various interests and preferences, providing opportunities for meaningful interactions and personal growth.

Conveniently located near multiple pharmacies, physicians' offices, hospitals, restaurants, and transportation options, Beacon Home at Hartford ensures easy access to essential services and amenities within the local area.

Beacon Home at Hartford provides a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their unique needs.

Nearby Places of Interest

Restaurants

  • Arrowhead Bar & Grill (0 miles)
  • McDonald's (0.8 miles)
  • Burger King (5.2 miles)
  • Taco Bell (5.2 miles)
  • Bend (5.4 miles)
  • Acapulco Mexican Restaurant (5.9 miles)
  • Eddies's Drive In West (6.5 miles)

Pharmacies

  • Rite Aid (0.2 miles)
  • Main Street Pharmacy & Gifts (4.9 miles)
  • Good Neighbor Pharmacy (5 miles)
  • Rite Aid (6.9 miles)
  • Hometown Pharmacy (7.9 miles)
  • Swanstras Pharmacy (7.9 miles)
  • Swanstra Drug Store (7.9 miles)

Physicians

  • Stagg Medical Center (0.4 miles)
  • Rhino Products (4.3 miles)
  • Community Womens Health Center (4.4 miles)
  • Sullivan, Sean Dr - Emergency Physicians Medical Group (4.5 miles)
  • Westfall, Michael Dr - Emergency Physicians Medical Group (4.5 miles)
  • Coloma Medical Center (6.7 miles)
  • Red Arrow Medical Clinic (6.9 miles)

Hospitals

  • Fresenius Medical Care (4.2 miles)
  • Lakeland Hospital Watervliet-ER (4.5 miles)
  • Community Hospital Watervliet (4.5 miles)
  • Lakeland Hospitals At Niles (6.4 miles)
  • Hospitals at Lakelane (6.8 miles)
  • Covert Medical Center (7.9 miles)
  • Whirlpool Brandywine Creek (9.7 miles)

Transportation

  • Watervliet Municipal Airport (4.5 miles)
  • Bangor Amtrak Station (8 miles)
  • South Haven Area Regional Airport (LWA) (10.9 miles)

Places of Worship

  • Kingdom Hall of Jehovah's Witnesses (5.1 miles)
  • Diocese of Kalamazoo (5.2 miles)
  • Lawrence United Methodist Parsonage (6 miles)
  • Faith Evangelical Lutheran Church CLC (6.6 miles)
  • First Missionary Baptist Church (7.4 miles)
  • Sacred Heart Church (7.5 miles)
  • St Vincent Depaul Sacred Heart Church (7.9 miles)

Parks

  • Van Buren State Park (13.5 miles)

Frequently Asked Questions

Where is Beacon Home at Hartford?

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