Beacon Home at Hartford

68134 Cr 372, Hartford, MI 49057

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
62
4 stars
12
3 stars
2
2 stars
2
1 stars
22

Assisted Living

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    Overall Review of Beacon Home at Hartford

    Pros

    • pro Beacon Specialized Living offers a warm and supportive environment for individuals with diverse needs.
    • pro Their dedicated staff is not only professional but also genuinely caring.
    • pro Beacon Specialized Living helps others help others and is a great place for people just starting out in the field.
    • pro The home managers in the WI East Region have been troopers throughout the transition from TCG to Beacon, and they have not faltered their care of their residents.
    • pro Beacon is a safe positive work space that guides individuals with tools that will benefit them throughout life.
    • pro Beacon Specialized Living has been a great company to work with.
    • pro The residents still remain the most important part of their job.
    • pro The staff genuinely cares about the residents.
    • pro The program beacon keystone provides at artworks is an incredible opportunity for the individuals we serve.

    Cons

    • pro The Clio location attracts cops due to fights and disturbances, blocking access for residents and visitors.
    • pro The facility is disorganized, with night shifts staffed by only one employee for up to six clients.
    • pro Uniforms and mandatory badges are not provided in a timely manner, and driving tests are not conducted as promised.
    • pro An employee is reported to have bullied others online, which is deemed unacceptable.
    • pro The organization allegedly allowed a deaf young man to die due to inadequate interpreter services.
    • pro The Washburn home was poorly maintained, with dirty kitchen cabinets and an oven left on, and no one in charge.
    • pro Beacon is not recommended by at least one reviewer.
    • pro The company is viewed as not specialized, with low-paid staff and a pattern of calling the police on residents and sending them away to other facilities.
    • pro Families report mismanagement of funds and no refunds when residents are discharged.
    • pro There are frequent staff and management changes, causing confusion and lack of consistent care.
    • pro Residents' rights are not valued, including disputes over policies like animal allowances.
    • pro A resident was kicked out with nowhere to go, claimed to be a danger though they were never present.

    Review

    Beacon Specialized Living presents a wide spectrum of experiences across its locations, with some reviewers singing its praises while others strongly caution against it. The set of comments reveals a big divide between those who feel the organization has transformed lives for the better and those who view it as disorganized, unsafe, or even harmful. On one end, several reviewers describe Beacon as a place that supports growth, compassion, and meaningful connection between staff and residents. They speak of warm, friendly teams, genuine care, and an environment in which residents and staff alike feel supported. The positive notes include stories of residents opening up, building trust, and finding a sense of belonging, with coworkers stepping in to help one another and managers striving to improve training and care.

    Towards the other end of the spectrum, there are pointed criticisms about safety, consistency, and resource availability. A number of reviews focus on the Clio location and nearby issues, where frequent police presence and altercations reportedly create a chaotic atmosphere that blocks roads and disrupts everyday life for residents and neighbors. There are concerns that such disturbances reflect deeper systemic issues, including underinvestment in staffing and safety protocols. Some residents live on adjacent roads and feel unsettled by the noise and disruption, making it hard to imagine Beacon as a stable or calm home environment during certain periods.

    Staffing levels and working conditions emerge as a recurring theme of dissatisfaction. Several reviewers claim that night shifts are dangerously understaffed - one employee is left to supervise up to six clients with a wide range of disabilities for an entire 12.5-hour stretch. The lack of timely uniforms and mandatory badges adds to a sense of disorganization, and there are reports that even basic requirements like driving tests were not completed for some staff. These operational gaps fuel a broader sense that the organization is not valuing the mental health and safety of its employees, which in turn can affect the quality of care provided to residents.

    More troubling are the accounts of neglect and mismanagement. A notable accusation describes a deaf young man who reportedly did not receive adequate interpreter services, with the facility allegedly refusing to acknowledge wrongdoing and allowing the resident to pass away without proper understanding of what was happening. Other reviews recount maintenance failures and safety lapses, such as a Washburn home with dirty cabinets, a kitchen oven left on with the door open, and staff who were described as subs and without clear leadership. There are also harsh claims that the home is not truly specialized, that staff are paid low wages (around $14 per hour), and that instead of using appropriate specialized approaches, staff resort to involving police and sending residents to hospitals out of state. Money management concerns also surface, including allegations that funds set aside for outings were not refunded when residents were discharged.

    On the other hand, some reviewers highlight transitions and improvements within Beacon. One account notes a transformation that touches the reviewer, the individuals served, colleagues, and the workplace itself, crediting Beacon with providing new techniques, support, and better care. The sense of belonging is reinforced by mentions of warm welcomes and a culture that treats staff like family. The feedback about training is mixed but leans positive in several places, with statements that training has continued to improve and that the team strives to ensure residents receive the best possible care and attention. The Keystone program and the arts space are cited as exceptional opportunities for self-expression among residents, suggesting Beacon's potential for enriching the lives of people they serve when the program is well supported.

    Within the resident perspective, there are also deeply personal reflections on daily life and relationships. Some residents describe genuine connections with their 1:1 staff and express excitement when they see their caregivers arrive for shifts. The anecdotes convey a sense of mutual respect and care, with residents sharing stories and staff listening attentively. Yet there are counter-narratives from residents who feel overwhelmed by drama, rights advocacy concerns, or punitive reactions when behavior or rules are perceived as misapplied. In one account, a resident describes ongoing rights violations and a sense that their autonomy was restricted, culminating in a decision to pursue a life outside Beacon that aligns better with personal values and goals.

    Across all reviews, a persistent thread is the tension between dedicated, compassionate care and systemic shortcomings that undermine safety, consistency, and trust. Several comments urge readers to conduct thorough research, verify local practices, and consider the specific dynamics of the home in question before making a commitment - whether as a family member seeking placement for a loved one or as someone considering employment. The mixed landscape suggests that Beacon Specialized Living can be a source of meaningful support and growth in some contexts, while in others it may fall short of expectations due to staffing, organizational, or service-related gaps. The overall picture is one of complexity: Beacon has the potential to be a place of warmth, learning, and care, but it requires vigilant oversight, robust resources, clear communication, and unwavering commitment to residents' rights and safety to realize that potential consistently across all locations.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Beacon Home at Hartford in Hartford, MI is a welcoming and comfortable assisted living community that offers a wide range of amenities and services to enhance the lives of its residents.

    Our community features a beautiful dining room where residents can enjoy delicious, chef-prepared meals. Each living space is fully furnished, providing all the comforts of home. Our outdoor spaces are perfect for leisurely walks or enjoying the fresh air and sunshine.

    With our housekeeping services, residents can relax knowing that their living spaces will be kept clean and tidy. We also offer move-in coordination services to assist new residents with a smooth transition into our community.

    To ensure connectivity and convenience, we provide telephone services as well as Wi-Fi/high-speed internet access throughout our community.

    Our care services focus on meeting the individual needs of our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated team works closely with health care providers to coordinate any necessary medical care. We also provide diabetes diet options and medication management services.

    At Beacon Home at Hartford, we understand the importance of personalized nutrition. We accommodate special dietary restrictions to ensure that each resident's dietary needs are met.

    Transportation is another important aspect of our care offering. We arrange transportation for medical appointments to ensure timely access to healthcare services. Additionally, we provide transportation for other outings or social activities.

    Residents in our community can enjoy scheduled daily activities designed to promote engagement and socialization among peers. These activities cater to various interests and preferences, providing opportunities for meaningful interactions and personal growth.

    Conveniently located near multiple pharmacies, physicians' offices, hospitals, restaurants, and transportation options, Beacon Home at Hartford ensures easy access to essential services and amenities within the local area.

    Beacon Home at Hartford provides a warm and supportive environment where seniors can thrive while receiving personalized care tailored to their unique needs.

    Nearby Places of Interest

    Restaurants

    • Arrowhead Bar & Grill (0 miles)
    • McDonald's (0.8 miles)
    • Burger King (5.2 miles)
    • Taco Bell (5.2 miles)
    • Bend (5.4 miles)
    • Acapulco Mexican Restaurant (5.9 miles)
    • Eddies's Drive In West (6.5 miles)

    Pharmacies

    • Rite Aid (0.2 miles)
    • Main Street Pharmacy & Gifts (4.9 miles)
    • Good Neighbor Pharmacy (5 miles)
    • Rite Aid (6.9 miles)
    • Hometown Pharmacy (7.9 miles)
    • Swanstras Pharmacy (7.9 miles)
    • Swanstra Drug Store (7.9 miles)

    Physicians

    • Stagg Medical Center (0.4 miles)
    • Rhino Products (4.3 miles)
    • Community Womens Health Center (4.4 miles)
    • Sullivan, Sean Dr - Emergency Physicians Medical Group (4.5 miles)
    • Westfall, Michael Dr - Emergency Physicians Medical Group (4.5 miles)
    • Coloma Medical Center (6.7 miles)
    • Red Arrow Medical Clinic (6.9 miles)

    Hospitals

    • Fresenius Medical Care (4.2 miles)
    • Lakeland Hospital Watervliet-ER (4.5 miles)
    • Community Hospital Watervliet (4.5 miles)
    • Lakeland Hospitals At Niles (6.4 miles)
    • Hospitals at Lakelane (6.8 miles)
    • Covert Medical Center (7.9 miles)
    • Whirlpool Brandywine Creek (9.7 miles)

    Transportation

    • Watervliet Municipal Airport (4.5 miles)
    • Bangor Amtrak Station (8 miles)
    • South Haven Area Regional Airport (LWA) (10.9 miles)

    Places of Worship

    • Kingdom Hall of Jehovah's Witnesses (5.1 miles)
    • Diocese of Kalamazoo (5.2 miles)
    • Lawrence United Methodist Parsonage (6 miles)
    • Faith Evangelical Lutheran Church CLC (6.6 miles)
    • First Missionary Baptist Church (7.4 miles)
    • Sacred Heart Church (7.5 miles)
    • St Vincent Depaul Sacred Heart Church (7.9 miles)

    Parks

    • Van Buren State Park (13.5 miles)

    Frequently Asked Questions

    Where is Beacon Home at Hartford?

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