Brookcrest
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3400 Wilson Avenue, Grandville, MI 49418
For more information about senior living options: (844) 490-3973
At Brookcrest, the monthly cost for a studio apartment is competitively set at $3,410. When compared to the broader context of Ottawa County, where similar accommodations average around $3,626, Brookcrest offers a more budget-friendly option. Furthermore, when aligned with the overall state average for Michigan, which stands at $3,824 for studio living spaces, it becomes clear that Brookcrest provides valuable financial relief for residents seeking comfortable and affordable housing. This competitive pricing reflects Brookcrest's commitment to delivering quality living environments while remaining conscious of the costs faced by its residents.
| Floor plans | Brookcrest | Ottawa County | Michigan |
|---|---|---|---|
| Studio | $3,410 | $3,626 | $3,824 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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They praise a great care and an amazing team; Grandville is top notch in customer service, care, and compassion. Intersect of Grandville is an amazing place with top-notch care and unmatched service from administration to nursing; their therapy team provides excellent rehab. Residents and families love Intersect of Grandville. Tara greets guests with a great smile and provides a fantastic tour. The staff at Intersect Healthcare of Granville is absolutely amazing. Intersect hosts memorable carnivals and activities that residents and families enjoy. The atmosphere at Intersect is loving, with kindness and uplifting communication, making it feel like home. Mission Point of Grandville is commended for caring, consistent leadership, compassionate clinical staff, and a strong patient advocate in social services; care and communication are solid. Brookcrest is praised for caring staff, cleanliness, and tailored activities and meals to residents' preferences; therapy staff is encouraging and helps mobility.
They found ants on the floor, unsanitary conditions, and they weren't given his pain meds; the room was humid and hot, with condescending management. The facility is severely understaffed and care is not good, with call lights taking up to two hours to be answered. They say the place should be shut down due to neglect, including not regularly feeding their relative and poor wound care leading to bedsores. The staff are described as being there for a paycheck, with little genuine care for residents. The place is described as the worst by some reviewers, with rude nurses and unresponsive administration. There is absolutely no communication; they will not return calls or emails and families are left waiting for hours. The food is described as pathetic and meals often do not follow dietary restrictions or proper feeding. There are medication errors, such as giving wrong meds or not addressing meds promptly. The rooms lack privacy and cleanliness, with residents left in soiled conditions. There have been instances of neglect resulting in weight loss, dehydration, bedsores, and insufficient wound care.Brookcrest in Grandville is best suited for families seeking a rehab-forward environment where skilled therapy and attentive, compassionate staff are the centerpiece of care. This community tends to shine for seniors who need physical therapy and daily activity engagement aimed at getting residents back home or establishing a solid routine for long-term wellness. It appeals to families that value hands-on, family-inclusive care planning, with regular updates and meetings that translate clinical detail into practical care decisions. Those who want a warm, accessible team who remembers preferences and actively adjusts care plans will find Brookcrest a good match. It is less ideal for families prioritizing private rooms, perfectly consistent staffing across all shifts, or a care setting with flawless, universally uniform day-to-day operations.
Careful readers should also consider alternatives, because Brookcrest's strengths sit alongside a notable caveat: not every family experiences the same level of reliability or privacy. For those who demand unwavering staffing consistency, transparent monitoring, and highly predictable routines, other Grandville options may feel more secure. Alternatives like Mission Point of Grandville or Intersect Healthcare of Grandville are frequently cited by families, sometimes praised for leadership and responsiveness, but they also carry mixed reviews. In short, Brookcrest can be a strong fit when therapy and personal attention are non-negotiables, but it may not meet every family's threshold for private accommodations, uniform day-to-day reliability, or uncompromising safety across all shifts.
The facility earns its strongest marks in rehabilitative performance and day-to-day compassion. The therapy team is repeatedly described as skilled and outcomes-focused, with residents returning to independence or to home with renewed function. Nursing and administration are often praised for clear communication, detailed family care meetings, and a culture of responsiveness that extends to daily activities and nutrition planning. Families frequently highlight engaging programming, beneficial rehab progress, and a staff that genuinely treats residents "like family." When these elements align, Brookcrest can deliver meaningful, tangible gains in mobility, mood, and routine, transforming a challenging recovery into a positive, hopeful arc.
Yet the cons cited by a substantial portion of reviewers cannot be ignored. Reports of unsanitary conditions, pest issues, condescending management, and, in some cases, neglect or serious care gaps have colored many experiences. Understaffing, delayed responses to call bells, and inconsistent medication administration are among the most alarming concerns raised by families who felt their loved ones were not adequately attended to. The building's age and privacy constraints - shared rooms and bathrooms in the long-term unit - also matter to families who prioritize autonomy and a more home-like living space. While some residents and families observe improvements after new leadership or targeted changes, the breadth and persistence of these issues in other accounts keep Brookcrest squarely in the risk quadrant for long-term care.
The most persuasive way to weigh Brookcrest is to balance the strong rehab and engagement engine against the risk of inconsistent day-to-day care and privacy trade-offs. The pros - effective therapy, responsive, caring staff, proactive family involvement, and concrete progress in recovery - often offset the cons for residents whose goals are functional improvement and social stimulation. When families actively participate, request clear care plans, and monitor nutrition, wound care, and hydration, the big positives tend to dominate. However, for seniors whose needs center on steady, uninterrupted care, constant call-light response, and a private living environment without frequent turnover in staff, Brookcrest may fall short.
For families considering Brookcrest, a disciplined next step is essential. Schedule a multi-hour observation of the rehab unit and a meal service, then speak with both the therapy director and the administrator about staffing patterns and handoffs between shifts. Request a written, detailed care plan with measurable goals, and ask how concerns are tracked and resolved when issues arise. Don't hesitate to request interim accommodations, such as a trial stay or a focused assessment by the regional leadership, to gauge whether the culture and operations align with expectations. Brookcrest can be a strong, even excellent choice for the right resident, but those evaluating it should enter with a concrete plan to monitor care quality, insist on accountability, and maintain open family communication from day one.
114 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookcrest in Grandville, MI is an assisted living community that offers a variety of care services to meet the needs of its residents. With options for independent living, memory care, and skilled nursing facility, Brookcrest provides a range of support levels to ensure each individual's unique requirements are met.
Residents at Brookcrest can enjoy numerous amenities designed to enhance their quality of life. These include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, community-operated transportation for convenience, and a computer center for staying connected. The dining room offers restaurant-style meals with special dietary restrictions taken into consideration, while housekeeping services ensure a clean and comfortable living environment. The fitness room and wellness center provide opportunities for physical activity and mental well-being.
The community also features various recreational areas such as a gaming room, small library, and outdoor space where residents can relax and socialize. Telephone and Wi-Fi/high-speed internet services are available to keep residents connected with loved ones. Additionally, Brookcrest provides move-in coordination and transportation arrangements for non-medical purposes as well as doctor's appointments.
Care services at Brookcrest are comprehensive and tailored to meet individual needs. Residents have access to 24-hour call systems and supervision to ensure their safety at all times. Assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management is also available along with specialized memory care programming for those with increased cognitive needs.
Residents can enjoy a vibrant social life through activities organized by the community's concierge services, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
In terms of location convenience, Brookcrest has several nearby amenities including cafes for outings or socializing, parks for outdoor recreation opportunities, pharmacies and physicians for medical needs close by. There are also restaurants nearby offering dining options outside the community. Places of worship provide spiritual support when needed. In case of emergencies, hospitals and theaters are located within proximity to ensure quick access to medical care and entertainment.
Overall, Brookcrest in Grandville, MI is a well-equipped assisted living community that offers a range of care services and amenities to promote the comfort and well-being of its residents while providing convenient access to essential nearby facilities.
At Brookcrest, the monthly cost for a studio apartment is competitively set at $3,410. When compared to the broader context of Ottawa County, where similar accommodations average around $3,626, Brookcrest offers a more budget-friendly option. Furthermore, when aligned with the overall state average for Michigan, which stands at $3,824 for studio living spaces, it becomes clear that Brookcrest provides valuable financial relief for residents seeking comfortable and affordable housing. This competitive pricing reflects Brookcrest's commitment to delivering quality living environments while remaining conscious of the costs faced by its residents.
Brookcrest is located at 3400 Wilson Avenue, Grandville, MI 49418 in Ottawa County, Michigan
Brookcrest's comprehensive suite of features is designed to address the unique challenges faced by residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals maintain their personal hygiene and self-esteem, while activities of daily living assistance supports independence in a safe manner. Medication management is crucial for maintaining health and preventing complications associated with memory loss, as it ensures residents receive timely doses of necessary medications. Meal preparation and service cater to nutritional needs, fostering physical well-being through balanced diets tailored to individual preferences. The 24-hour supervision provides a secure environment where residents can feel safe and supported at all times. Furthermore, specialized memory care programming, along with a mental wellness program, engages cognitive function and emotional health, promoting social interaction and stimulating mental capabilities among those with mild cognitive impairment or advanced stages of dementia. Together, these features create an enriching atmosphere that enhances quality of life while addressing specific cognitive challenges.
Brookcrest on seniors.fyi includes 3 photos including images showing landscaping, garden, deck, outdoor, pathway, trees, outdoors, patio, and more.
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Outdoors
Landscaping
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