Windsor Manor
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2499 Forest Hill Ave., Grand Rapids, MI 49546
For more information about senior living options: (844) 490-3973
Windsor Manor offers competitive pricing for its accommodations compared to both Kent County and the broader state of Michigan. For a semi-private room, Windsor Manor's rate is $3,875 per month, slightly below the county average of $3,939 but notably higher than the statewide average of $3,191. In terms of private rooms, customers can expect to pay $4,650 at Windsor Manor - less than the Kent County average of $5,194 while still above Michigan's average of $3,675. Studio apartments are priced at $5,037 per month; this figure exceeds both the county's rate of $3,661 and Michigan's state average of $3,824. Overall, Windsor Manor presents a balanced array of options that caters to various preferences and needs while remaining accessible within its local context.
| Floor plans | Windsor Manor | Kent County | Michigan |
|---|---|---|---|
| Semi-Private | $3,875 | $3,939 | $3,189 |
| Private | $4,650 | $5,194 | $3,674 |
| Studio | $5,037 | $3,661 | $3,824 |
The care at Franklin campus is disappointing. The reviewer would not recommend Franklin campus. Caregivers are slow to respond. Some caregivers are rude and treat patients roughly. The third shift is particularly problematic. Requests to be changed due to urinary incontinence were met with comments like "you are low priority." The reviewer cautions against putting someone they care about there.Windsor Manor in Grand Rapids is best suited for families coping with a senior who needs only routine assistance and who can sustain active oversight from relatives or a trusted care partner. The available feedback signals a setting where basic daily care may be provided, but it falls short on responsiveness and on the softness of interactions that families depend on. This community will feel workable for residents who are relatively independent day-to-day, with care tasks that can be tracked and escalated by the family without waiting for long periods. It is not the right fit for anyone counting on consistently prompt help, careful handling, or highly responsive medication support.
Alternatives should be strongly considered for residents with higher needs. Families should rule out Windsor Manor if incontinence care requires delicate handling, if constant supervision is essential, or if cognitive or behavioral issues demand steady, compassionate staff. The single review notes rude treatment and slow responses, especially on the third shift, which signals risk for residents who depend on respectful, timely intervention. In short, seniors who require reliable, 24/7 attentiveness or who cannot tolerate staff variability should look toward communities with higher staffing ratios, stronger caregiver training, and a track record of consistent med administration and sensitive bedside care.
From the account, the supposed strengths of the community do not emerge as offsetting factors to the core drawbacks. The report emphasizes slow response times, rude or rough caregiver interactions, and a perception of low priority when urinary incontinence is involved. Without concrete evidence of dependable med-pass times, proactive communication, or a culture of respectful engagement, the apparent advantages evaporate. In practical terms, the cons appear to outweigh any potential cost or convenience advantages. Pros would need to manifest as reliably timely responses, courteous, well-trained staff, and clear policies for escalation; none of these are demonstrated in the account provided.
To evaluate Windsor Manor effectively, a prospective family should prioritize a tour with a focus on staffing patterns: ask for caregiver-to-resident ratios on each shift, request examples of how quick a standard call light is answered, and probe how medications are managed and delivered. Verify incontinence care protocols, staff training in de-escalation and gentle handling, and the process for requesting changes in caregiving assignments. Observe interactions during a visit and ask about how concerns are tracked and resolved. Request recent incident logs and inquire about staff turnover, third-shift coverage, and any corrective actions taken after complaints.
During a trial period, require active oversight: set specific response-time benchmarks, demand daily updates, and arrange for a point person to review progress midweek. If expectations are not met, escalate promptly to the administrator and request a formal action plan, including potential relocation to a higher-availability unit or a transfer to a facility with a stronger emphasis on compassionate care. Family involvement should be planned as a regular rhythm - daily calls, scheduled checks, and clear accountability. If the facility cannot demonstrate reliable, respectful care in a defined timeframe, it is prudent to pivot to alternatives rather than accepting ongoing uncertainty.
Bottom line: Windsor Manor should be selected only by families who can live with uncertain response times and variable staff conduct, and only after confirming that current shortcomings have a credible path to resolution. For anyone whose priority is consistently prompt, respectful care and precise medication handling, it is wise to explore other Grand Rapids options with documented staffing stability and stronger care protocols. The decision hinges on whether proactive oversight and a willingness to switch providers can compensate for the observed gaps. When those conditions exist, Windsor Manor may deliver basic living stability; when they do not, alternatives will nearly always deliver greater peace of mind.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Kent County International (3 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Windsor Manor in Grand Rapids, MI is a vibrant assisted living community offering a range of care services and amenities. Our residents can enjoy the independence they desire while receiving the necessary support and assistance they may need.
Our community provides both Independent Living and Memory Care options, catering to individuals with different needs and preferences. We understand the importance of spiritual wellbeing, which is why we offer devotional services off-site for our residents. Additionally, our indoor common areas provide opportunities for socializing and building connections with fellow residents.
At Windsor Manor, we prioritize the health and wellbeing of our residents. We offer specialized diabetic care to ensure that individuals with diabetes receive proper attention and support. Our dedicated staff members are trained to assist with monitoring blood sugar levels, administering medications, and providing personalized care.
Keeping our residents engaged and active is another aspect we value at Windsor Manor. Devotional activities offsite provide opportunities for spiritual growth and engagement in community affairs.
Located in Grand Rapids, our community benefits from its convenient location near various amenities. There are seven cafes nearby where residents can enjoy a cup of coffee or a meal with friends or family members. Two parks nearby offer opportunities for outdoor recreation and enjoyment of nature. With 17 pharmacies located nearby, access to medication is just a short distance away. The proximity of 27 physicians ensures easy access to healthcare professionals when needed.
If residents prefer dining out or trying new cuisines, they can choose from 28 restaurants located close by offering diverse culinary experiences. Transportation options nearby make traveling around the city hassle-free for our residents who wish to explore more of what Grand Rapids has to offer.
We also understand the importance of faith for many individuals, which is why we have nine places of worship located close by, ensuring ease of accessibility for religious services.
For those interested in cultural experiences such as theater shows or performances, there is one theater located conveniently nearby.
Ensuring quick access to medical facilities, three hospitals are within easy reach from our community. This provides peace of mind to our residents and their families, knowing that quality healthcare is readily available if needed.
At Windsor Manor in Grand Rapids, MI, we strive to create a warm and supportive environment for our residents. With a range of care services and amenities at hand, alongside the conveniences of nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals; our community is an ideal choice for individuals seeking a comfortable and enriching assisted living experience.
This area of Grand Rapids, Michigan boasts a variety of amenities that cater to those seeking senior living options. With several physicians and healthcare facilities in close proximity, such as Emergency Care Specialists and True Women's Health, residents can easily access medical care. Additionally, there are numerous restaurants nearby including Cantina Mexican Restaurant and Olive Garden for convenient dining options. Places of worship like Church of the Servant provide spiritual support, while cafes like Starbucks offer social gathering spots. For entertainment, Phoenix Theaters is just a short distance away. Pharmacies like CVS and Walgreens are readily available for medication needs, and transportation options include the Gerald R. Ford International Airport for easy travel access. Overall, this area offers a well-rounded community with essential services for seniors looking to settle down in Grand Rapids.
Windsor Manor offers competitive pricing for its accommodations compared to both Kent County and the broader state of Michigan. For a semi-private room, Windsor Manor's rate is $3,875 per month, slightly below the county average of $3,939 but notably higher than the statewide average of $3,191. In terms of private rooms, customers can expect to pay $4,650 at Windsor Manor - less than the Kent County average of $5,194 while still above Michigan's average of $3,675. Studio apartments are priced at $5,037 per month; this figure exceeds both the county's rate of $3,661 and Michigan's state average of $3,824. Overall, Windsor Manor presents a balanced array of options that caters to various preferences and needs while remaining accessible within its local context.
Windsor Manor is located at 2499 Forest Hill Ave., Grand Rapids, MI 49546 in Kent County, Michigan
Yes, Windsor Manor provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
Windsor Manor on seniors.fyi includes 10 photos including images showing outdoor, lake, trees, interior, modern architecture, lighting, landscaping, decor, and more.
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Interior
Outdoors
Decor
Building
Trees
Lighting
Seating Area
Outdoor
