Oxford Manor West in Grand Rapids, MI

2457 Forest Hill Avenue Se, Grand Rapids, MI 49546

For more information about senior living options: (844) 490-3973

3.8 from 100 reviews
5 stars
52
4 stars
14
3 stars
9
2 stars
8
1 stars
17

Assisted Living Board and Care Home Memory Care

Overall Review of Oxford Manor West

Pros

  • pro Corazon works with residents to find apartments that fit their budgets and needs, and residents love their new place.
  • pro The apartment offers ample storage and a balcony with a beautiful pond view.
  • pro Aaron goes above and beyond to address concerns and resolve maintenance issues quickly, even in emergencies.
  • pro The community feels very safe for residents to walk their dogs on the grounds.
  • pro The complex is remarkably quiet, with little noise from neighbors.
  • pro The staff are friendly, professional, and helpful, and maintain the grounds well.
  • pro The maintenance team is incredible and the office staff are fantastic, keeping the property well maintained.
  • pro The coffee bar and hot chocolate bar are fantastic, with warm cookies, and both the office team and maintenance are excellent.
  • pro Oxford Place is described as clean, safe, and family-friendly with nice views and good amenities.

Cons

  • pro The reviewer describes Oxford Place as the worst place they've ever lived, citing neglectful management and dangerously neglected buildings.
  • pro They report chronic maintenance delays and hazards such as mold, a leaking faucet, and old non-working appliances.
  • pro They claim months-long pest infestations (cockroaches and mites) with exterminators unable to fully resolve the issue.
  • pro They note safety concerns like a loose front door, misaligned doors, and a neighbor with a hallway security camera.
  • pro They state communication with management is non-existent, with work orders ignored or marked complete before completion.
  • pro They describe unreliable utilities, including only brief hot water and a leaking water heater with no timely updates.
  • pro They criticize the rent, calling increases aggressive and the value for money poor.
  • pro They report rude, gossipy staff and instances of discriminatory behavior.
  • pro They caution others not to live there and question the authenticity of some positive reviews.

Review

Oxford Manor West is best suited for independent seniors who want a safe, quiet, amenity-rich setting and are able to pick a unit that has been carefully maintained. The community shines for residents who value practical comforts: storage space, a balcony with pleasant pond views, and on-site teams that respond when issues arise. Those who secure accommodations through a flexible, service-minded assistant - someone like Corazon in the leasing process - can tailor a living arrangement that fits a modest budget while preserving access to helpful maintenance and urgent-response service. For residents who want a long-term base with a calm, low-disruption environment, this campus can feel like a true home - provided the unit aligns with expectations and the contract reflects reality.

However, this community is not for everyone, and some tenants should seriously weigh alternatives. Prospective residents who demand consistent, flawless upkeep and a fully transparent management relationship will want to look elsewhere. Several reviews highlight serious maintenance and communication gaps, including delayed or incomplete work, mis billed or misrepresented unit conditions, and a sense that issues never reach a conclusive resolution. Infestations, mold, recurring plumbing problems, and unreliable safety features have been reported by some tenants. If a smoke-free, impeccably managed building with unwavering responsiveness is non-negotiable, this campus may fall short.

The strongest positives are tangible and compelling for the right renter. A safe-feeling environment, low noise levels, and the ability to walk the grounds with a sense of security stand out in many reviews. On-site maintenance and office staff are repeatedly praised when operations run smoothly, with particular gratitude directed toward personnel who address urgent concerns quickly. The community's amenities - gym, pool, dog-friendly grounds, and well-kept outdoor spaces - add real value for residents who want to stay active and engaged without leaving the property. For many, the combination of a serene setting, attentive maintenance, and compassionate staff can offset the daily frictions that occasionally surface.

The flip side is hard to ignore. A recurring pattern in several accounts is inconsistent maintenance delivery and uneven property condition across units. Specific complaints include delayed or ignored work orders, miscommunication about repairs, and hazardous or substandard fixes that linger unresolved. Infrastructure problems - leaking water heaters, faulty toilets, misaligned doors, and old or inadequate appliances - recur in some units. The social and security environment can also vary by building and neighbor behavior, with notes about door security, noise, and the impact of aging facilities on overall livability. When problems arise, the response from management is not uniformly reliable, which primes some residents to feel vulnerable and unsupported.

The key to leveraging the positives while avoiding the worst of the negatives lies in careful, up-front diligence. For families evaluating this option, the advice is to tour multiple units, insist on speaking with current residents, and request recent maintenance logs and move-in histories. Verify that fob access, plumbing, and HVAC are functioning before signing, and press for a transparent plan on any known defects or upcoming renovations. In other words, seek a unit with documented timely maintenance and a manager who can commit to clear, regular communication. If the goal is a turnkey living situation with minimal friction, this campus may require more scrupulous due diligence or the willingness to trade potential hassles for a favorable location and a strong community feel.

In the final analysis, Oxford Manor West offers a practical, sometimes rewarding option for seniors who value safety, quiet, and engaged staff, and who are prepared to be selective about the specific unit and building within the campus. The best-fit resident is one who can navigate the trade-offs: accepting the possibility of maintenance hiccups in exchange for a serene environment, pleasant views, and a community that tends to be supportive when things are going well. If reliability, pest-free living, and consistently proactive management are essential, it is prudent to explore additional communities or demand a higher standard of accountability before committing long-term. A well-informed decision here hinges on a rigorous unit-specific assessment and a candid conversation about expectations and response times.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kent County International (3 miles away) Kent County International (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Oxford Manor West in Grand Rapids, MI is an assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on personalized care and support, this community provides both board and care home options as well as specialized memory care for individuals with dementia.

Residents at Oxford Manor West can enjoy a variety of amenities designed to enhance their comfort and convenience. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. The community also features a dining room where delicious meals are prepared and served according to residents' special dietary restrictions. Housekeeping services are provided to ensure the cleanliness and tidiness of the living spaces.

The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents' health needs are met accurately. Coordination with health care providers is facilitated by the staff, making it easier for residents to access necessary medical services. Transportation arrangements for medical appointments are also provided.

At Oxford Manor West, mental wellness is prioritized through specialized memory care programming as well as a mild cognitive impairment program. A mental wellness program is offered to support residents' emotional well-being.

Outside of the community, there are numerous amenities within close proximity. Seven cafes, two parks, 17 pharmacies, 27 physicians' offices, 28 restaurants, two transportation options, nine places of worship, one theater, and three hospitals can be found nearby.

Overall, Oxford Manor West provides a welcoming and supportive environment for seniors seeking assisted living or memory care services in Grand Rapids, MI.

Nearby Places of Interest

Physicians

  • Emergency Care Specialists (0.2 miles)
  • Oral Surgery Assoc (0.4 miles)
  • True. Women's Health (0.5 miles)
  • Grand Health Partners (0.6 miles)
  • Vein Solutions (0.6 miles)
  • Dermatology Associates of West Michigan (0.7 miles)
  • Adolescent and Family Behavioral Health Services (0.9 miles)

Restaurants

  • Cantina Mexican Restaurant (0.4 miles)
  • Cooper’s Hawk Winery & Restaurant (0.5 miles)
  • Fuji Buffet & Grill (0.6 miles)
  • Olive Garden (0.6 miles)
  • Osaka (1 miles)
  • Uccello's Ristorante, Pizzeria & Sports Lounge (1.1 miles)
  • Chick-Fil-A (1.1 miles)

Places of Worship

  • Church of the Servant (0.9 miles)
  • Our Daily Bread Ministries (1.9 miles)
  • Christ Church-Pca (2.2 miles)
  • Keystone Community Church (2.5 miles)
  • Cascade Fellowship Christian Reformed Church (3.1 miles)
  • St Robert Of Newminster Parish (3.5 miles)
  • Forest Hills Presbyterian Church (4.4 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.6 miles)
  • Biggby Coffee (1.7 miles)
  • Panera Bread (1.8 miles)
  • Starbucks (2.3 miles)
  • Real Food Cafe (4.3 miles)

Theaters

  • Phoenix Theaters (1.3 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Meijer Pharmacy (1.6 miles)
  • Walgreens (1.9 miles)
  • Forest Hills Foods (1.9 miles)
  • Mix (2.5 miles)
  • D&W Fresh Market (2.7 miles)
  • Walgreens (3.1 miles)

Transportation

  • Gerald R. Ford International Airport (GRR) (2.9 miles)
  • Avflight (3.2 miles)

Hospitals

  • Spectrum Health Lab (3.4 miles)
  • Blodgett Hospital (3.9 miles)
  • Spectrum Health (4.4 miles)

Parks

  • Chesebro Park (4.1 miles)
  • Frederik Meijer Gardens & Sculpture Park (4.4 miles)

Frequently Asked Questions

Where is Oxford Manor West?
Does Oxford Manor West provide care for residents with dementia or Alzheimer's disease?

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Related Resources

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    The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.

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