2457 Forest Hill Avenue Se, Grand Rapids, MI 49546
For more information about senior living options: (844) 490-3973
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The resident loves their new place, with ample storage and a balcony view of a pond with wildlife. Maintenance issues are resolved quickly and efficiently, even during emergencies. Aaron is noted for going above and beyond to address concerns and resolve issues. The community feels safe for residents and for walking a dog on the grounds. The community is quiet, with little noise from other tenants. The resident hopes to make this their home for many years to come. The staff and maintenance team are friendly, professional, and helpful. Freddy is described as pleasant and helpful within the Oxford community. The apartments are clean and appreciated by residents and their families. The management is accommodating and keeps the community clean and safe.
They describe Oxford Place as the worst place they've ever lived. They allege dangerous neglect and unaddressed issues, including old roofing and overall deterioration. They claim the ventilation is awful and causes severe allergies. They describe a mite infestation due to unsealed cracks and ineffective remediation. They say roaches persisted for months, identified as German roaches coming from other units. They report hot water lasting only about 15 minutes and being unreliable. They state maintenance requests were ignored or marked complete when unfinished. They claim the front door is jammed daily and there is no real security. They describe mold on the tub floor after a leaking faucet and ongoing leaks. They mention staff at the pool engaging in racially profiling and rude behavior, with a lack of contact with Peak Management.Two drastically different pictures emerge from the collection of reviews about Oxford Place and the surrounding Reserve: a place that some residents praise as safe, quiet, and well-managed, and a place that others describe as a ongoing struggle with maintenance, miscommunication, and disappointing living conditions. Taken together, the notes paint a landscape of a community with potential and heart, but also serious gaps in upkeep, responsiveness, and consistency from management.
On the bright side, a number of residents speak about a welcoming and accommodating environment. One renter has been there seven months and moved from the Reserve because the original unit was too expensive, with Corazon the manager working to find a better fit. The result is a place they love: ample storage, a balcony with a picturesque view of a pond stocked with ducks, geese, a blue heron, and loons that land in the water several times a day. They highlight the quick and proactive service they've received from Aaron, another rental agent, who has responded to concerns and maintenance issues with remarkable speed - so swift that when the caller faced a hornet emergency and allergy risk, Aaron arrived within 15 minutes to resolve the problem. This resident feels very safe in the building and along the grounds, noting minimal neighboring noise and the sense that their one shared wall keeps most of the neighborhood sounds away. The praise extends to the staff and maintenance crews, who are described as friendly, professional, and consistently helpful, with several mentions of Corazon or Corzon in particular as standout.
Other residents corroborate the positive experiences in different ways. One reviewer describes frequent, reliable attention from the staff and maintenance team, calling out Corzon in particular for a high level of service. They appreciate the quiet atmosphere and well-maintained grounds, and they would happily recommend the place to others. A separate set of comments highlights the maintenance crew as a dependable presence - Freddy and the rest of the team are described as pleasant and helpful around the Oxford community. The impression is that, when things are running smoothly and the team is on the ball, Oxford Place can feel like a well-run, clean, and safe home that supports families and individuals alike.
Yet the other side of the story is long and emphatic in its grievances. A different resident recounts a sequence of red flags starting before move-in: being promised a walk-through before lease signing, only to be told that maintenance would prevent it, followed by a pricing shift days before keys were to be exchanged, with an offer for a more expensive unit that they rejected - only to end up in a different unit at a higher price than the first promise. That sense of shifting commitments is a recurring theme in their narrative, coupled with a sense of being misled about what was included in the unit they ultimately rented.
Maintenance, in particular, becomes a recurring nightmare for this resident. They describe swapping appliances with older, non-working ones from another unit and then receiving a dishwasher installation that dragged on for two days. Within a week, numerous hazards were reported, but work orders were ignored or marked as complete when little to no actual work had been done. Leaks and mold appear on the tub floor after a leaking faucet was replaced and a shower lever installed upside down, yielding only cold water for an entire week while the mold remained untreated. The list of problems grows to include unactivated pool and gym access fobs, malfunctioning toilets, misaligned doors, and a front door that jams daily and is often wedged shut with paper for security. The water heater is leaking, and despite emergency maintenance promising an update and a quick resolution, the resident returns to find no real progress and a sense of ongoing neglect.
The narrative moves through more concrete hassles: a crayon jammed into an internet port required an ATT technician to fix; a front closet that holds the water heater becomes a site for storage-related hazards; back doors and entryways exhibit alignment issues that make the space feel insecure or unreliable. The personal impact is clear: the resident notes that a year's worth of problems created a sense of living in a "second job," dominated by fear of leaks, hot water shortages, and constant maintenance follow-ups that never felt complete. Front desk communications are described as inconsistent, with some incidents seeing staff enter a living space without notice during routine checks, and other times with outright gaps in follow-through.
The most scathing parts of the reviews focus on structural neglect, pest and mold infestations, and deteriorating living conditions that persisted for months. A separate account explicitly condemns Oxford Place as the worst place they have ever lived: old, neglected buildings with hazardous conditions, severe ventilation problems that aggravated allergies, and infestations including mites and roaches traced to other units. The mold was so severe that a friend had to discard belongings, the dog park contained hazards with broken amenities, and trash overflow was a constant nuisance. The accuser asserts that management and staff were unresponsive, with reports of gossipy behavior, racial profiles at the pool, and rude or condescending attitudes. They describe unauthorized entries and security concerns, a rumor of a "shadow organization" connected to Peak Management, and a neighbor with a hallway camera that monitored when people were home. The infestation issues persisted despite multiple attempts to contact management, and the experience culminated in real emotional distress - stress and anxiety that led the reviewer to move out, paying for a place they barely used while seeking safer, more affordable housing elsewhere.
Interwoven with these strong negatives is an explicit caveat in the reviews about the authenticity of some responses. One reviewer cautions readers to be wary of potentially fraudulent or employee-generated reviews aiming to inflating the score, which adds a layer of skepticism to the overall picture. The mixed nature of the feedback suggests that while the property can offer a safe, quiet, and well-supported living environment for some residents, it can also devolve into a pattern of neglect, miscommunication, and inadequate maintenance for others.
Taken together, the reviews illustrate a property with real strengths in certain interactions and spaces - responsive staff members, a serene and secure-feeling environment, and pleasant maintenance workers - alongside substantial, unresolved issues for other residents: mismanaged move-in processes, aging and poorly maintained infrastructure, slow or incomplete repairs, and serious mold, pests, and safety concerns. The contrast is stark: a home that can feel idyllic for some tenants, and a hazardous, frustrating, and financially draining ordeal for others. For anyone considering Oxford Place, the message is clear: there is genuine potential here, but it hinges entirely on the specifics of the unit, the management team at the time of your lease, and the responsiveness of maintenance and leadership. Prospective renters would do well to verify the current state of the property, request recent maintenance history, and meet the on-site staff to gauge whether their expectations align with what is being delivered today.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oxford Manor West in Grand Rapids, MI is an assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on personalized care and support, this community provides both board and care home options as well as specialized memory care for individuals with dementia.
Residents at Oxford Manor West can enjoy a variety of amenities designed to enhance their comfort and convenience. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. The community also features a dining room where delicious meals are prepared and served according to residents' special dietary restrictions. Housekeeping services are provided to ensure the cleanliness and tidiness of the living spaces.
The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents' health needs are met accurately. Coordination with health care providers is facilitated by the staff, making it easier for residents to access necessary medical services. Transportation arrangements for medical appointments are also provided.
At Oxford Manor West, mental wellness is prioritized through specialized memory care programming as well as a mild cognitive impairment program. A mental wellness program is offered to support residents' emotional well-being.
Outside of the community, there are numerous amenities within close proximity. Seven cafes, two parks, 17 pharmacies, 27 physicians' offices, 28 restaurants, two transportation options, nine places of worship, one theater, and three hospitals can be found nearby.
Overall, Oxford Manor West provides a welcoming and supportive environment for seniors seeking assisted living or memory care services in Grand Rapids, MI.
Oxford Manor West is located at 2457 Forest Hill Avenue Se, Grand Rapids, MI 49546 in Kent County, Michigan
The array of features at Oxford Manor West is specifically designed to cater to the unique needs of residents with memory impairments, promoting both safety and well-being. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity, while 24-hour supervision provides a crucial safety net against potential accidents or wandering. Medication management helps ensure adherence to prescribed regimens, reducing the risk of health complications. Meal preparation and service focus on nutritional needs, accommodating dietary restrictions common among those with dementia. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, while coordination with healthcare providers guarantees a holistic approach to health management. Activities of daily living assistance empowers residents by supporting their independence in routine tasks. Specialized memory care programming and mental wellness initiatives offer cognitive stimulation and emotional support tailored to individuals at various stages of cognitive decline, including mild cognitive impairment. Together, these features create a nurturing environment that fosters quality of life while addressing the complexities associated with dementia care.
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5 Early Indicators of Dementia and What You Can Do
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
