Oxford Manor West in Grand Rapids, MI

Information last verified:

2457 Forest Hill Avenue Se, Grand Rapids, MI 49546

For more information about senior living options: (844) 490-3973

3.8 from 110 reviews
5 stars
58
4 stars
14
3 stars
9
2 stars
11
1 stars
18

Overall Review of Oxford Manor West

Pros

  • pro The leasing team at Oxford Place eased the stress of moving by tailoring showings to the reviewer’s needs.
  • pro Aaron A. inventories needs, shows only fitting apartments, and serves as a single point of contact for continuity.
  • pro Aaron A. is polite, knowledgeable, and communicates exceptionally well.
  • pro The office staff are welcoming and create a friendly, professional atmosphere.
  • pro Aaron has gone above and beyond to address concerns and resolve maintenance quickly.
  • pro The community is quiet and well maintained, with responsive maintenance staff.
  • pro Corazon helps residents find apartments that fit their needs.
  • pro The maintenance and office teams are described as professional, helpful, and responsive.
  • pro The apartments are amazing, clean, and well-maintained, often with great views.
  • pro The staff are friendly and patient, taking care of issues promptly.

Cons

  • pro The complex is described as the most disgusting apartment complex ever, with roach infestations and mold in bathrooms across units.
  • pro Maintenance is repeatedly slow or incomplete, leaving leaks, mold, and broken appliances unresolved for long periods.
  • pro Management is portrayed as neglectful and unresponsive, with reports of poor communication and even gaslighting residents about issues.
  • pro Rent is perceived as overpriced, with aggressive increases that feel misleading given the unit conditions.
  • pro Noise and disruptive behavior are common, including loud music and marijuana smoke, with policies not enforced.
  • pro Grounds and waste management are poor, evidenced by overflowing dumpsters, litter on lawns, and dog waste around the property.
  • pro Security concerns are raised, such as loose doors, improperly secured entryways, and delays in activating fobs or addressing safety issues.
  • pro Some reviewers warn that many positive reviews may be fraudulent and that living there can cause significant stress and anxiety.

Review

This Oxford community in Grand Rapids is best suited for independent seniors and adults seeking a combination of convenient location, solid amenities, and a generally quiet residential feel, provided they can tolerate a certain level of management variability and ongoing maintenance questions. On the plus side, residents consistently point to a safe ambiance, pleasant views from balconies, and well-kept grounds that make daily living comfortable. The presence of amenities such as a pond-facing setting, a gym, a pool, and an active activity calendar can be meaningful for those who want a self-sufficient but socially engaged environment. For someone prioritizing value and a straightforward leasing process, this community can work when the unit is solid and the management team is responsive at the local level.

Those who should consider alternatives are families or individuals who cannot tolerate frequent maintenance gaps, persistent pest or mold concerns, or inconsistent safety and security issues. The archive of reviews contains repeated warnings about roach and mold problems, water and plumbing failures, doors and locks that fail, and slow or inconsistent responses from management. Several tenants describe neighborhood noise, cigarette and marijuana smoke, and disruptive residents as ongoing disruptions that diminish livability. If consistent, proactive problem-solving, predictable upkeep, and a high level of resident safety are non-negotiable, it is prudent to explore other senior-focused communities with more uniform service records and firmer accountability.

The main pros here, location, perceived safety, and the potential for timely maintenance when it functions well, do not consistently cancel the most troubling cons. For residents who luck into a well-managed, low-traffic unit, the proximity to services and the sense of community can offset some discomforts, especially when maintenance issues are addressed quickly and staff friendliness is evident. However, the opposite pattern is equally documented: frequent pest activity, mold and water intrusions, and slow or disputed repairs undermine comfort and health, sometimes for extended periods. In short, the positives can be meaningful, but the negatives reappear with enough frequency to erode confidence in long-term stability.

Management and communication emerge as a decisive fulcrum in these experiences. On the one hand, several reviews praise specific team members, most notably Aaron for his thorough tours, responsiveness, and dependable communication, and highlight a generally courteous front office and maintenance team. On the other hand, other accounts describe management as aloof or unresponsive, internal miscommunication, and a lack of accountability that translates into recurring maintenance delays, unresolved safety hazards, and strained resident relations. This duality means the quality of living often hinges on the particular building, the availability of a dependable site manager, and the willingness of the local staff to act with urgency when issues arise.

Prospective residents should take decisive, practical steps before deciding. Insist on a comprehensive, live tour of the actual unit to be signed, not just a model; ask to see recent pest control logs, mold remediation records, and a transparent maintenance history with dates and outcomes. Check the specifics of door locks, window seals, and the reliability of hot water and HVAC systems; verify the status of the pool, gym fobs, and mail/package access. Probe smoking policies, neighbor behavior enforcement, and how quickly disturbances are addressed. Seek recent independent inspections or third-party pest control reports, and request direct contact with current residents who can verify day-to-day living conditions. Finally, request a clearly defined maintenance-response protocol and a written commitment about upcoming upgrades or renovations, so promises do not dissolve into delayed repairs.

In the end, the decision comes down to risk tolerance and how essential reliability is to daily life. For families prioritizing location, affordability, and the chance to enjoy a serene setting with decent amenities, this Oxford community can be a fit if the unit is clean, the current building is well managed, and a proactive on-site team is demonstrated from move-in onward. For those who cannot tolerate recurring infestations, mold concerns, unsafe or unruly conditions, or inconsistent responsiveness from management, alternatives should be pursued with urgency. The market offers other senior living or rental options in Grand Rapids that place a higher emphasis on continuous maintenance discipline, resident safety, and transparent, accountable management, qualities that translate to fewer upheavals over the long arc of tenancy.

Bottom line: this community demands careful screening and a discerning tour. The right resident is someone prepared to demand concrete assurances, to verify past and present maintenance performance, and to monitor all safety and quality-of-life signals from day one. If the aim is a predictable, well-supervised environment with steady problem resolution and a culture of accountability, cast a wide net and compare with stronger-validated options. If the priority is a strong sense of community, scenic grounds, and a favorable price-to-value ratio, and a willingness to navigate uneven service, this Oxford property can work, but only with vigilant due diligence and a plan to confirm that the current move-in experience will remain stable for years to come.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kent County International (3 miles away) Kent County International (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Oxford Manor West in Grand Rapids, MI is an assisted living community that offers a range of care services to meet the unique needs of its residents. With a focus on personalized care and support, this community provides both board and care home options as well as specialized memory care for individuals with dementia.

Residents at Oxford Manor West can enjoy a variety of amenities designed to enhance their comfort and convenience. Each room is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. The community also features a dining room where delicious meals are prepared and served according to residents' special dietary restrictions. Housekeeping services are provided to ensure the cleanliness and tidiness of the living spaces.

The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents' health needs are met accurately. Coordination with health care providers is facilitated by the staff, making it easier for residents to access necessary medical services. Transportation arrangements for medical appointments are also provided.

At Oxford Manor West, mental wellness is prioritized through specialized memory care programming as well as a mild cognitive impairment program. A mental wellness program is offered to support residents' emotional well-being.

Outside of the community, there are numerous amenities within close proximity. Seven cafes, two parks, 17 pharmacies, 27 physicians' offices, 28 restaurants, two transportation options, nine places of worship, one theater, and three hospitals can be found nearby.

Overall, Oxford Manor West provides a welcoming and supportive environment for seniors seeking assisted living or memory care services in Grand Rapids, MI.

Nearby Places of Interest

Physicians

  • Emergency Care Specialists (0.2 miles)
  • Oral Surgery Assoc (0.4 miles)
  • True. Women's Health (0.5 miles)
  • Grand Health Partners (0.6 miles)
  • Vein Solutions (0.6 miles)
  • Dermatology Associates of West Michigan (0.7 miles)
  • Adolescent and Family Behavioral Health Services (0.9 miles)

Restaurants

  • Cantina Mexican Restaurant (0.4 miles)
  • Cooper’s Hawk Winery & Restaurant (0.5 miles)
  • Fuji Buffet & Grill (0.6 miles)
  • Olive Garden (0.6 miles)
  • Osaka (1 miles)
  • Uccello's Ristorante, Pizzeria & Sports Lounge (1.1 miles)
  • Chick-Fil-A (1.1 miles)

Places of Worship

  • Church of the Servant (0.9 miles)
  • Our Daily Bread Ministries (1.9 miles)
  • Christ Church-Pca (2.2 miles)
  • Keystone Community Church (2.5 miles)
  • Cascade Fellowship Christian Reformed Church (3.1 miles)
  • St Robert Of Newminster Parish (3.5 miles)
  • Forest Hills Presbyterian Church (4.4 miles)

Cafes

  • Starbucks (1.1 miles)
  • Starbucks (1.1 miles)
  • Starbucks (1.6 miles)
  • Biggby Coffee (1.7 miles)
  • Panera Bread (1.8 miles)
  • Starbucks (2.3 miles)
  • Real Food Cafe (4.3 miles)

Theaters

  • Phoenix Theaters (1.3 miles)

Pharmacies

  • CVS Pharmacy (1.3 miles)
  • Meijer Pharmacy (1.6 miles)
  • Walgreens (1.9 miles)
  • Forest Hills Foods (1.9 miles)
  • Mix (2.5 miles)
  • D&W Fresh Market (2.7 miles)
  • Walgreens (3.1 miles)

Transportation

  • Gerald R. Ford International Airport (GRR) (2.9 miles)
  • Avflight (3.2 miles)

Hospitals

  • Spectrum Health Lab (3.4 miles)
  • Blodgett Hospital (3.9 miles)
  • Spectrum Health (4.4 miles)

Parks

  • Chesebro Park (4.1 miles)
  • Frederik Meijer Gardens & Sculpture Park (4.4 miles)

Frequently Asked Questions

Where is Oxford Manor West?
Does Oxford Manor West provide care for residents with dementia or Alzheimer's disease?

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