Vista Springs Riverside Gardens

Pros

• The staff at Vista Springs Riverside Gardens is friendly and engaging, going above and beyond to ensure residents are taken care of.
• The community offers a variety of daily activities and amenities, such as bingo, happy hour, exercise classes, and field trips.
• The food at the facility is described as good, with a variety of options available.
• The rooms at Vista Springs Riverside Gardens are spacious and well-maintained, allowing residents to personalize their living spaces.
• The staff is highly trained and caring towards the residents.
• The facility offers on-site doctors specializing in elder care, making healthcare accessible for residents.
• The activities provided are creative and varied according to residents' interests.
• There is no surprise cost for additional care levels at Vista Springs Riverside Gardens.
• Overall, the facility is recommended as a great value option for assisted care.
• The community has a homely atmosphere with small individual rooms that resemble a home setting.
• Some of these statements have been condensed or paraphrased from the reviews to fit the format required by the prompt.

Cons

• The biggest improvement needed at Vista Springs Riverside Gardens is quicker response times to residents' needs.
• The reviewer was unhappy with the way they were treated when relocating to a memory care unit, including the denial of a refundable pet fee.
• The reviewer's letters to corporate were never answered, indicating poor communication and lack of responsiveness.
• Staff turnover is very high at Vista Springs Riverside Gardens, leading to inadequate staffing levels and slow response times to residents' call system.
• Policies are not explained well and corporate management does not respond to letters sent by residents.
• Handicap parking spaces are limited at Riverside Gardens, causing inconvenience for residents who require them.
• Care for the reviewer's mother at Vista Springs Riverside Gardens was described as awful, with infrequent showers and neglect in bed-making.
• The reviewer's mother was often left to sleep in her clothes, indicating a lack of basic care and assistance with personal hygiene.
• Promises made by management regarding higher levels of care were not delivered upon, resulting in disappointment and dissatisfaction.
• Some statements may have been edited for clarity or conciseness.

Review

Vista Springs Riverside Gardens, located in an old elementary school building, receives positive reviews from family members who have loved ones residing there. The staff is described as friendly, caring, and engaging. They go out of their way to ensure that residents are active and involved throughout the day. Daily activities such as bingo, happy hour, and exercise classes keep residents entertained. While the food is considered good but not great by one reviewer, overall it receives positive feedback.

One reviewer expresses dissatisfaction with how they were treated when relocating to a memory care unit. They mention being denied a refund for their pet fee despite there being no damage or odor caused by their dog. In addition, they were denied a partial rent refund for failing to provide a two-week notice before leaving. Their letters to corporate management went unanswered, furthering their dissatisfaction.

Another review discusses the experience of having a loved one at Vista Springs Riverside Gardens and speaks highly of the staff's training and professionalism. The rooms are described as spacious and well-maintained, with residents able to personalize them to their liking. The dining room is praised for its beauty and variety of menu options. Activities are creative and cater to different interests.

A third review highlights the home-like setting at Vista Springs Riverside Gardens and appreciates the large rooms provided. The life engaging team is commended for bringing in various musical groups and organizing activities such as bingo and trivia. The option for different levels of care is mentioned positively but comes at an additional cost.

One negative review mentions high staff turnover, inadequate response times to calls for assistance, and limited parking spaces. They express disappointment in the quality of care provided at the facility.

Another positive review emphasizes friendly staff members who are helpful and available when needed. The cleanliness of the facility is commendable, while attention is given to nutritious meals and engaging activities both within and outside the community.

In summary, Vista Springs Riverside Gardens generally receives positive reviews regarding its friendly and engaging staff, well-maintained facilities, and a variety of activities for residents. However, concerns are raised about staff turnover, response times to calls for assistance, and issues with certain policies. It is important for potential residents and their families to thoroughly research the facility and address any concerns before making a decision.

This area of Grand Rapids, Michigan offers a convenient and vibrant community for seniors looking to settle down. With several parks nearby such as Riverside Park and Belknap Park, there are plenty of opportunities for outdoor recreation and relaxation. There are also a variety of dining options including Wendy's, Olive Garden, and The Mitten Brewing Company for enjoyable meals out. Medical facilities like Alpine Oral Surgery and Metro Health Comstock Park ensure easy access to healthcare services. Additionally, the proximity to Lemmen-Holton Cancer Pavilion and St Marys Hospital provides peace of mind in case of emergencies. The presence of cafes like Biggby Coffee and theaters like Studio Park offer entertainment options for seniors looking to stay active and engaged in the community. Overall, this area boasts a mix of amenities that cater to the needs and interests of older residents seeking a comfortable and fulfilling lifestyle.

Parks

• Riverside Park (0 miles)
• Huff Park (1.7 miles)
• Belknap Park (1.7 miles)
• Provin Trails Park (3.6 miles)
• Frederik Meijer Gardens & Sculpture Park (4.3 miles)

Restaurants

• Frosty Boy Grand Rapids (0.8 miles)
• Wendy's (1.4 miles)
• McDonald's (1.4 miles)
• Olive Garden (1.5 miles)
• Logan's Roadhouse (1.7 miles)
• The Mitten Brewing Company (1.7 miles)
• Chipotle Mexican Grill (1.8 miles)

Physicians

• Alpine Oral Surgery (1.1 miles)
• 4D Moments (1.5 miles)
• Advantage Health (1.6 miles)
• Metro Health Comstock Park (2.4 miles)
• Metro Heart & Vascular (2.4 miles)
• Dorsey Ligon MD (2.5 miles)
• Orthopaedic Associates Of Mi (2.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• Meijer Pharmacy (1.5 miles)
• Family Fare Supermarkets (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• Meijer Pharmacy (2.6 miles)

Hospitals

• Lemmen-Holton Cancer Pavilion (2.5 miles)
• Helen Devos Children Emergency Room (2.5 miles)
• Richard J. Lacks Sr. Cancer Center (3.3 miles)
• Trinity Health Birth Center - Grand Rapids Hospital (3.3 miles)
• St Marys Hospital (3.3 miles)
• Spectrum Health (3.8 miles)
• Blodgett Hospital (4.1 miles)

Cafes

• Biggby Coffee (3.1 miles)
• Starbucks (3.2 miles)
• The Intersection (3.3 miles)
• Rowster New American Coffee (3.5 miles)
• Kitchen 67 (3.7 miles)

Theaters

• Studio Park (3.2 miles)
• Celebration Cinema Stu (3.2 miles)
• Celebration Cinema Grand Rapids North & IMAX (3.5 miles)

Places of Worship

• Temple Emanuel (3.4 miles)
• Grace Fellowship (4.4 miles)
• Ada Bible Church (4.6 miles)
• Madison Square Christian Reformed Church (4.8 miles)

Transportation

• Amtrak - Grand Rapids Vernon J. Ehlers Station (3.5 miles)