Provision Living at Forest Hills in Grand Rapids, MI

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  • Interior

    A cozy bedroom with a neatly made bed, featuring a wooden headboard and decorative pillows.

  • Decor

    A modern living room with comfortable seating and a large television, featuring stylish decor and warm lighting.

  • Living Room

    A modern apartment interior featuring a kitchenette, dining area, and living space.

  • Bedroom

    A cozy bedroom with a tufted headboard, yellow accent pillows, and matching lamps on dark nightstands.

  • Windows

    A modern living room with a dark leather sofa, colorful artwork, and a cozy lamp by the window.

  • Dining

    A cozy dining area with booth seating and modern decor in a restaurant.

  • Kitchen

    A modern kitchen with stainless steel appliances and an island counter with bar stools.

  • Artwork

    A cozy living room with a modern fireplace surrounded by four chairs and decorated with artwork and plants.

  • Seating Area

    A modern waiting room with comfortable seating and a television screen.

  • Television

    A modern bedroom with a neatly made bed, stylish furniture, and a flat-screen TV on a wooden cabinet.

  • Cabinets

    A cozy kitchen and dining area with a table set for two, featuring dark wood cabinets and a small refrigerator.

  • Office

    A modern office interior featuring a workstation with a desk, lamp, and wall-mounted TV.

  • Waiting Area

    A hair salon interior with seating and hair dryers.

Provision Living at Forest Hills in Grand Rapids, MI

730 Forest Hill Avenue SE, Grand Rapids, MI 49546

For more information about senior living options: (844) 490-3973

4.1 from 54 reviews
5 stars
38
4 stars
4
3 stars
2
2 stars
2
1 stars
8

Assisted Living Memory Care Respite Care

Overall Review of Provision Living at Forest Hills

Pros

  • pro Provision Living at Forest Hills is described as beautiful, clean, and welcoming with modern decor and spacious spaces.
  • pro The staff are repeatedly praised as caring, attentive, and genuinely compassionate toward residents.
  • pro Ryan, the sales/tour guide, is consistently described as knowledgeable, open, and helpful in addressing families' questions.
  • pro The dining options are appealing, with a standout chef and flexible, resident-focused menus.
  • pro There are abundant activities and programs, and the activity staff are noted as engaging and caring.
  • pro The facility provides peace of mind to families, with clear communication and responsive administration.
  • pro The memory care and independent living areas are seen as well-organized with safety features and attentive care.

Cons

  • pro The facility is money-hungry and delivers subpar care.
  • pro The staff showed little regard for residents' dignity, leaving a mother repeatedly soaked in urine.
  • pro Showers were not provided and dietary needs, including gluten-free requirements, were not followed.
  • pro There is frequent turnover of staff and management, indicating instability.
  • pro Billing is confusing with unexplained increases in Level of Care costs.
  • pro When concerns were raised, leaders dismissed them as lies and offered minimal response.
  • pro Medication administration was mishandled, with pills found in the carpet and meds given in applesauce.
  • pro Front desk staffing is inadequate, causing delays and doors not to be answered.

Review

Provision Living at Forest Hills in Grand Rapids is best suited for families seeking a modern, amenity-rich senior living option with solid memory-care capabilities and a dining program that can rival a fine restaurant. The community appeals to families who want a fresh, well-appointed campus where independence can be supported by a broad menu of services, and where activity calendars, transportation for appointments, and on-site conveniences create a coherent, manageable living plan. It fits well for residents who benefit from a welcoming, hotel-like atmosphere, clear communication with families, and a strong emphasis on social engagement - provided the care expectations are aligned with the building's capacity and staffing realities.

Those who may want to consider alternatives are likely families confronting higher-acuity needs or a tighter budget. Several reviewers flag turnover among aides and leadership, gaps in daily care, and inconsistencies in following care plans or medication procedures. For loved ones requiring constant, intensive 1:1 supervision, precise medication management, or strict adherence to specialized diets without error, other communities with more stable leadership, deeper clinical oversight, and transparent pricing may deliver greater peace of mind. Price transparency and predictable Level of Care charges are also common sticking points; families should scrutinize contracts and billing histories before committing.

The strongest positives revolve around the building itself and the resident experience when care needs are within the community's established scope. The facility is visibly new and well maintained, with spaces that feel bright, secure, and navigable. The dining program earns frequent praise, including skilled chefs and flexible menus that accommodate resident preferences. Memory-care teams are described as attentive, with staff who know residents by name and participate in meaningful, structured activities. The overall atmosphere - hands-on programming, beauty services, transportation to appointments, and accessible amenities - helps residents remain engaged and connected. Tour experiences and sales conversations are consistently acknowledged as thoughtful, with staff members who strive to fit offerings to individual needs.

However, the risks highlighted by families cannot be dismissed. Reports of staff and leadership turnover translate into uneven care delivery and a perception of instability. Medication handling issues and delayed response to needs are recurring themes in several reviews, alongside concerns about routine cleaning, supply adequacy, and the consistency of routines. Billing can be confusing, with questions about the true scope of care charges and what is covered under Level of Care versus base rent. The front-desk workflow sometimes reflects understaffing, which disrupts access and timely communication. Taken together, these factors create a reality where care quality can be excellent in some shifts and uneven in others, underscoring the importance of strong on-site governance and ongoing staff training.

Despite the red flags, the community's core strengths offer substantial offset for many families. The combination of a polished, comfortable environment and strong, approachable staff can make day-to-day life feel well-supported when leadership maintains clear, consistent policies. Positive anecdotes credit compassionate caregivers, dependable activity programming, and the sense that staff genuinely values resident happiness and safety. Several testimonials point to improvements following leadership changes, with families noting better communication, better adherence to care goals, and a more predictable care experience. For families who prioritize a high-quality physical setting, robust amenities, and active engagement opportunities, Provision Living at Forest Hills remains a compelling option.

Decision guidance: Provision Living at Forest Hills is a strong contender for families prioritizing a modern, hospitable campus with active memory-care programming, reliable dining quality, and convenient access to services. It is less ideal for those who require intense, continuous clinical oversight, highly predictable care routines, or pristine, gap-free billing from day one. Before committing, conduct a structured due-diligence process: request current Care Plans and medication administration protocols, observe a meal service and activities, and speak with front-line staff about daily realities. Review recent Level of Care changes and billing history, verify staffing ratios and ongoing training standards, and confirm the facility's capacity to accommodate dietary restrictions and safe medication practices. If the answers align with family expectations, the community can deliver meaningful days with peace of mind; if not, exploring alternatives with more stable staffing and transparent, predictable operations may be the wiser route.

Features

Housing

  • 116 resident community capacity 116 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kent County International (5 miles away) Kent County International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Provision Living at Forest Hills in Grand Rapids, MI is an exceptional assisted living community that offers a range of housing options and care services for seniors. Our spacious 2-bedroom apartments and cozy studio apartments provide comfortable and private living spaces for our residents to call home.

At Provision Living at Forest Hills, we specialize in Memory Care and Respite Care, ensuring that individuals with memory issues receive the specialized attention they need. Our highly trained staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and personalized meal preparation based on individual dietary restrictions, including diabetes diets.

In addition to providing excellent care services, we prioritize creating a vibrant and engaging environment for our residents. Our community features a variety of amenities to cater to their needs and interests. From our beauty salon where residents can pamper themselves to our fully furnished dining room offering restaurant-style dining experiences, we strive to make each day special. Residents can stay connected with family and friends through our computer center and high-speed internet access throughout the community.

Engaging in physical activities is essential for overall well-being. That's why we have a fitness room along with wellness programs designed specifically for mental health support and mild cognitive impairment. Our gaming room offers opportunities for fun and socialization, while our small library provides a peaceful haven for book lovers.

Provision Living at Forest Hills understands the importance of staying connected with the outside world. We offer transportation arrangements both within the community area as well as to doctors' appointments using our community-operated vehicles. Additionally, our location provides convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

Whether you or your loved one are seeking Memory Care or Respite Care in a warm and welcoming environment surrounded by beautifully landscaped outdoor spaces, Provision Living at Forest Hills is the perfect place to call home. Our dedicated staff, extensive amenities, and convenient location make us the top choice for assisted living in Grand Rapids, MI.

Nearby Places of Interest

Restaurants

  • Forest Hills Fine Arts Center (0.2 miles)
  • Watermark Country Club (1.5 miles)
  • Fuji Buffet & Grill (2.5 miles)
  • Cooper’s Hawk Winery & Restaurant (2.5 miles)
  • Osaka (2.6 miles)
  • McDonald's (2.6 miles)
  • Cantina Mexican Restaurant (2.6 miles)

Physicians

  • Advanced Plasic Surgery (0.3 miles)
  • Grand Rapids Allergy (0.4 miles)
  • Javery Pain Institute (0.5 miles)
  • Metro Health (0.5 miles)
  • Shevchenko Liliya Dr Retina Specialists Of Michigan Grand Rapids (0.7 miles)
  • Dr Sova Medical Office (0.7 miles)
  • Corporate Occupational Health (0.8 miles)

Pharmacies

  • Forest Hills Foods (0.3 miles)
  • Walgreens (0.3 miles)
  • Meijer Pharmacy (2.6 miles)
  • Ada Hillside Pharmacy (2.8 miles)
  • CVS Pharmacy (3 miles)
  • D&W Fresh Market (3 miles)
  • Mix (3.3 miles)

Places of Worship

  • Keystone Community Church (0.6 miles)
  • Church of the Servant (1.8 miles)
  • St Robert Of Newminster Parish (2.3 miles)
  • Our Daily Bread Ministries (3.1 miles)
  • Cascade Fellowship Christian Reformed Church (3.4 miles)
  • Christ Church-Pca (3.4 miles)
  • Ada Bible Church (3.6 miles)

Parks

  • Frederik Meijer Gardens & Sculpture Park (2.6 miles)
  • Chesebro Park (4.8 miles)
  • Seidman Park South Entrance (5 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (2.7 miles)
  • Biggby Coffee (2.7 miles)
  • Panera Bread (2.9 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3 miles)
  • Kitchen 67 (3.6 miles)

Hospitals

  • Spectrum Health (2.9 miles)
  • Blodgett Hospital (3.5 miles)

Theaters

  • Phoenix Theaters (2.9 miles)
  • Celebration Cinema Grand Rapids North & IMAX (4 miles)

Transportation

  • Gerald R. Ford International Airport (GRR) (4.7 miles)
  • Avflight (4.7 miles)

Frequently Asked Questions

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