Pine Rest Westwood in Grand Rapids, MI

Pine Rest Westwood is an assisted living community in Grand Rapids, MI.

Information last verified:

7047 Madison Avenue SE, Grand Rapids, MI 49508

For more information about senior living options: (866) 208-4318

2.5 from 120 reviews
5 stars
33
4 stars
6
3 stars
9
2 stars
6
1 stars
66

Overall Review of Pine Rest Westwood

caveat 11 reviews mention this

Food quality is a recurring complaint

Food quality gets criticized often, including for being bland or poorly prepared.

Residents and families frequently describe meals as unpleasant, sometimes calling out specific problems like poor taste, limited options, or food that they felt was not appetizing. A few reviews are more mixed, mentioning that meals were usually good or only “alright” for hospital food, but the negative comments outweigh those. Some also point to practical issues around food delivery or diet needs, like meals not being properly handled or being difficult to accommodate.

caveat 3 reviews mention this

Billing and insurance hassles frustrate families

Billing problems and insurance mix-ups come up repeatedly in reviews.

Several reviewers say they did not understand what they would be charged until after services, including cases that mention unexpected bills. Others describe difficulty getting insurance applied correctly or feeling like payments and assistance programs did not resolve what they owed. Across these accounts, billing is described as stressful during an already difficult time.

caveat 2 reviews mention this

Staffing shortages affect patient care

Multiple reviews describe understaffing that limits care and groups.

Some reviewers say the facility is severely understaffed, which they connect to fewer groups and slower or less thorough patient care. Another review similarly mentions being short-staffed and suggests that, in these moments, urgent needs are not handled as quickly as they should be. These accounts point to coverage gaps as a driver of the more negative experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Kent County International (7 miles away) Kent County International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Pine Rest: Van Andel Center (0.2 miles)
  • Pine Rest: Mulder Therapy Center (0.2 miles)
  • Trinity Health Medical Center (3.5 miles)
  • Metro Health Hospital (3.5 miles)
  • Spectrum Health Lab (3.9 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Family Fare (1.8 miles)
  • Meijer Pharmacy (1.9 miles)
  • Rite Aid (2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Meijer Drive Up Pharmacy (2.3 miles)

Transportation

  • Enterprise Rent-A-Car (0.9 miles)

Places of Worship

  • Providence Christian Reformed Church (1 miles)
  • Cornerstone Church (2.3 miles)
  • St Mark Lutheran Church (3 miles)
  • Cornerstone Methodist (4.3 miles)
  • Christ Church-Pca (6.1 miles)
  • Madison Square Christian Reformed Church (7 miles)

Restaurants

  • Arby's (1.1 miles)
  • McDonald's (1.2 miles)
  • 76th Street Truck Stop Diner (1.3 miles)
  • FireRock Grille (1.4 miles)
  • Chick-Fil-A (1.6 miles)
  • Peppino's Sports Grille & Pizzeria (1.7 miles)
  • McDonald's (1.9 miles)

Physicians

  • Battiste Family Medicine PLC (1.5 miles)
  • Mikids Pediatrics (1.5 miles)
  • Psychiatric Associates Of West Michigan (1.9 miles)
  • SVS Vision Optical Centers (2 miles)
  • Wolverine Dermatology (3.1 miles)
  • Metro Health Cancer Center (3.3 miles)
  • Gastroenterology Associates of Western Michigan (3.5 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (2 miles)
  • Real Food Cafe (5.7 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.4 miles)
  • Starbucks (6.7 miles)

Parks

  • Lemery Park (5 miles)
  • Chesebro Park (6.3 miles)

Theaters

  • Celebration! Cinema RiverTown (5.9 miles)
  • Phoenix Theaters (6.4 miles)

Frequently Asked Questions

Where is Pine Rest Westwood?

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