604 Jefferson Avenue SE, Grand Rapids, MI 49503
For more information about senior living options: (844) 490-3973
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The staff are described as wonderful, caring, and experienced, providing round-the-clock support. They were there for families every step of the way, helping them understand and cope with difficult times. The care included spiritual support, with scripture reading, prayers, and beautiful singing. The team offered music therapy, pet therapy, social-work support, and other comfort measures for both patients and guests. Families felt supported and safe, with regular, compassionate communication. Emmanuel Hospice is described as going above and beyond, delivering professional, compassionate care that makes patients and families feel special. They helped patients pass peacefully and with dignity, easing the burden on families during end-of-life journeys.
One reviewer says Emmanuel Hospice is one of the worst places, alleging the in-charge sister allowed ambulance personnel to leave their sister on the floor after death, with delays of more than 20 minutes for emergency services. A reviewer claims three nurses said they ordered supplies for their dad, but none were ever seen; only one nurse arrived two hours late, leading to the suggestion not to recommend the service. A reviewer gave a one-star rating, describing slow delivery of medical equipment and medications, with various nurses coming in and out and an aide promised but never arriving, plus near the end a lack of competency and compassion. A reviewer states the experience left their family traumatized due to a perceived lack of competency and compassion during their father's final days. A reviewer notes that GM answered the phone with just "WHAT," calling the interaction confusing and unprofessional. A reviewer complains about inconsistent staffing, describing multiple nurses and new caregivers coming in and out, which disrupted continuity of care.Emmanuel Hospice in Grand Rapids, Michigan is best suited for families seeking deeply supportive, at-home end-of-life care where dignity, spiritual comfort, and hands-on teamwork are non-negotiable. The program centers on a coordinated, round-the-clock team approach - nurses, social workers, spiritual caregivers, and therapists - delivering not only clinical oversight but also music and pet therapy, in-room support, and ongoing family guidance. When a loved one's final chapter involves staying in a familiar setting, Emmanuel's care model reduces suffering while preserving intimacy and personal meaning.
However, families should consider alternatives if consistency and speed of response are paramount. Several reviews highlight issues with staffing continuity, delayed equipment or medication deliveries, and on-call communication gaps. In scenarios demanding a rapid, predictable cadence of care - such as complex medical needs, frequent nurse changes, or a history of trouble coordinating between providers - there may be other hospice teams with stronger track records for reliability and fewer lulls in service.
On the positive side, the strongest selling points are tangible and consistently praised: a compassionate, experienced staff who stay engaged with patients and families across the care continuum; the 24/7 on-call footprint that allows families to reach someone in moments of need; and a holistic emphasis that goes beyond medication to address spiritual well-being, emotional support, and practical logistics. Families repeatedly credit the team with comforting bedside presence, listening well, and tailoring care to the person's values - whether it's scripture, music, or shared stories - while guiding relatives through final days with dignity. The depth of personal attention from social workers, chaplains, and therapists often translates into meaningful moments that resonate long after the loss.
These strengths help offset the most troubling downsides by providing reassurance when crises hit. In-home hospice that can keep a loved one comfortable in familiar surroundings is a powerful benefit, easing family guilt and ensuring moments that matter - celebrating a birthday in the family living room, sharing cherished tunes, or simply sitting together. The robust social work and spiritual care components frequently soften emotional strain, and staff responsiveness to questions and care planning helps families feel heard even when logistics stumble. When the care team harmonizes around a patient's values and goals, the overall experience remains uplifting even amid challenging endings.
For families moving forward, practical steps will maximize Emmanuel's strengths while mitigating weaknesses. Request a named primary nurse and a predictable schedule to reduce turnover surprises; clarify what constitutes a timely on-call response and insist on proactive communication when delays occur; confirm equipment and medication procurement timelines and designate a single point of contact for supply issues; leverage the social worker early to map out family meetings and care planning; ensure the spiritual caregiver aligns with the patient's beliefs and preferences. Proactively documenting goals of care and hospice expectations in writing helps all parties stay aligned as the illness progresses.
Ultimately, Emmanuel Hospice is a compelling option for those who prize compassionate, comprehensive end-of-life care delivered with warmth and spiritual sensitivity, plus the emotional and logistical support that sustains families through bereavement with fewer regrets. If steady staffing, predictable responsiveness, and flawless logistics are higher priorities, prospective families should examine alternatives and ask hard questions about continuity and on-call performance. When aligned, Emmanuel offers a meaningful, dignity-centered pathway through a loved one's final journey.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Emmanuel Assisted Living, located in the vibrant city of Grand Rapids, MI. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our spacious dining room provides a welcoming atmosphere for enjoying delicious meals prepared by our talented staff. Each apartment is fully furnished, creating a cozy and home-like environment. Residents can also enjoy spending time outdoors in our beautiful garden or other outdoor spaces.
The housekeeping services provided by our dedicated team ensure that residents can focus on enjoying their lives without worrying about household chores. Move-in coordination is also available to assist new residents with a seamless transition into our community.
We understand the importance of staying connected in today's digital world, which is why we offer telephone and Wi-Fi/high-speed internet access for all residents.
Our compassionate care services are tailored to meet the individual needs of each resident. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by our skilled caregivers. Our team also coordinates with healthcare providers to ensure that residents receive the necessary medical attention.
For those with specific dietary needs, we offer diabetes diets and cater to special dietary restrictions. Our staff prepares nutritious meals and provides medication management to promote overall health and well-being.
Transportation arrangement for medical appointments is available, ensuring that residents have convenient access to healthcare professionals. Additionally, transportation to doctors' appointments can be arranged as needed.
Residents can enjoy a variety of social activities through our scheduled daily activities program. We aim to provide opportunities for engagement and enjoyment within a supportive community setting.
Emmanuel Assisted Living is conveniently located near numerous amenities in Grand Rapids. With 5 cafes, 6 parks, 19 pharmacies, 22 physicians, 34 restaurants, 1 transportation option nearby, 3 places of worship nearby, 3 theaters nearby and 7 hospitals nearby; there are plenty of options for dining out or exploring the local area.
At Emmanuel Assisted Living, we strive to create a nurturing and comfortable environment where residents can thrive. Experience the warmth and care that our community offers, and join us in making lasting memories in Grand Rapids, MI.
This area of Grand Rapids, Michigan is a bustling and vibrant community with easy access to top-rated healthcare facilities such as St Marys Hospital, Trinity Health Birth Center, and the Richard J. Lacks Sr. Cancer Center. Additionally, there are several reputable physicians and specialists located within close proximity. When it comes to dining options, there is a variety of cafes and restaurants offering delicious cuisine ranging from casual to fine dining experiences. The area also boasts several theaters for entertainment and places of worship for spiritual fulfillment. Residents can enjoy outdoor activities at nearby parks like Chesebro Park and Riverside Park or take a leisurely stroll through the beautiful Frederik Meijer Gardens & Sculpture Park. With convenient access to pharmacies and transportation services, this area provides a well-rounded living environment suitable for seniors looking for a dynamic and engaging community in which to reside.
Emmanuel is located at 604 Jefferson Avenue SE, Grand Rapids, MI 49503 in Kent County, Michigan
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