Clark at Franklin

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  • Interior

    A cozy bedroom with a large bed adorned with colorful pillows and a maroon blanket, featuring floral artwork and a bright window.
  • Living Room

    A cozy and modern living space featuring comfortable seating and stylish decor.
  • Building

    A serene residential area featuring a well-maintained lawn and lush greenery.
  • Architecture

    A quiet suburban neighborhood with well-maintained houses and greenery.
  • Bedroom

    A cozy bedroom with a bed, table, and chairs, decorated in a neutral color palette.
  • Trees

    A serene courtyard featuring blooming trees and a brick building.
  • Windows

    A charming brick building featuring an elegant entrance and well-maintained landscaping.
  • Landscaping

    A charming brick house with a welcoming front porch and well-maintained landscaping.
  • Outdoor

    Welcome to Clark Independent Community
  • Patio

    A cozy outdoor patio area featuring tables and chairs shaded by a large umbrella, perfect for relaxation.
  • Wall Art

    A view of the lobby area in the Chase Gallery, featuring modern decor and artworks.
  • Swimming Pool

    An indoor swimming pool featuring clear blue water and various facilities for accessibility.

Clark at Franklin

1551 Franklin Street SE, Grand Rapids, MI 49506

For more information about senior living options: (844) 490-3973

3.9 from 39 reviews
5 stars
22
4 stars
7
3 stars
2
2 stars
1
1 stars
7

Assisted Living Continuing Care Retirement Community (CCRC) Independent Living Memory Care Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Clark at Franklin

    Pros

    • pro Clark is just perfect.
    • pro Clark offers fantastic dining, a woodshed, a gym, and robust mental health programs.
    • pro Clark is a good place.
    • pro The facility is friendly, clean, and up to date.
    • pro The staff are caring and competent.
    • pro Clark provides multiple levels of care, offering peace of mind.
    • pro Clark has excellent staff and facilities.

    Cons

    • pro Clark was described as lacking sufficient staffing with slow response times to call lights.
    • pro The decision to move the loved one out of Clark was called shocking and despicable treatment of a resident.
    • pro The family had to remove him from Clark to obtain better care elsewhere.
    • pro There were numerous unpleasant experiences and issues with care that wasn't provided.
    • pro The food contractor Unidine/Compass group was criticized for subpar cooking and insufficient food orders, affecting residents' nutrition.
    • pro Rehabilitation staffing was described as never enough, indicating inadequate care resources.
    • pro Extras and other fees were noted as expensive and inconstant, placing a financial burden on families.

    Review

    Clark appears to be a long-standing care community in the Grand Rapids area that draws a mix of experiences from families and residents who have lived there over many years. On one hand, several reviews paint a picture of a building that feels dignified and well-kept, with strong positives about the staff, activities, dining options, and the range of care levels available. On the other hand, there are more troubling accounts detailing concerns about staffing, responsiveness, and the way certain transitions are handled, alongside criticisms of outside service providers and cost pressures. Taken together, the collection shows a facility that many people hold in high regard, even as a subset of families struggle with specific disappointments or challenges.

    Several reviewers emphasize how the staff at Clark can be responsive, caring, and dedicated to residents' well-being. They describe Clark as a place where staff are kind, attentive, and capable of involving residents in meaningful activities. For many families, the environment feels welcoming and supportive: the facility is described as clean, well maintained, and equipped with a variety of programs, including dining options, a gym, and mental health initiatives. The sense of Clark as a home for residents, sometimes after long stays, is a recurring sentiment, with phrases like "this is my home now" underscoring the emotional attachment and trust some residents and their families develop over years.

    Yet within the same thread of feedback there are significant concerns about care quality at times. A family recounts a painful moment after eight years at Clark when their loved one, a memory-care resident, was told the facility could no longer handle his needs and would need to be moved. They describe being blindsided by the decision, despite the resident's happiness and engagement, and despite the fact that other residents in later stages of dementia were present. This highlights a critical tension that can arise in memory care settings: the difficult judgment calls around when a resident's needs exceed what the facility is structurally equipped to provide, and how families are informed and supported through those transitions.

    Staffing levels and responsiveness are themes that recur in several accounts. Some families acknowledge slow or limited responses to call lights, which can be a source of frustration and worry for loved ones who require assistance. A number of reviewers acknowledge that no facility is perfect, and they frame these criticisms within the broader context of the joys of living there - yet the concerns about timely care and the ability of Clark to meet changing needs remain a persistent thread in the narrative.

    The facility's governance of services beyond clinical care also surfaces in reviews. One family points to a decision to switch the food service contractor, blaming Unidine/Compass for subpar cooking and inconsistent ordering, and claiming this affected nutrition for residents. This criticism is paired with a hope that Clark would seek a vendor that truly understands and supports senior nutrition. Other families note that food quality, while not universally criticized, has fluctuated with vendor changes, and some describe extras as costing additional money. These comments underscore how important reliable, high-quality food service is to residents' daily experience and overall satisfaction with the community.

    Clark's physical environment and general atmosphere receive frequent praise. Reviewers describe a beautiful, clean, and well-maintained building with multiple levels of care, from independent living to rehab and memory care, and a buy-in program that provides some financial peace of mind for families worried about what happens if funds run out. For many families, these features contribute to a sense of security and stability; they appreciate the ability to move within Clark as a resident's needs evolve, without having to relocate to dramatically different settings.

    Family anecdotes about long-term residency are a powerful through-line. Several families recount decades-long associations with Clark, noting that their parents or grandparents started in independent living, moved through rehab or memory care, and ultimately remained connected to the community through various stages. Some express strong satisfaction with care quality and the staff's dedication; others recount that their relatives received "very good care" and benefited from a supportive, if imperfect, environment. The sentiment that Clark offers a sense of home, continuity, and community remains strong in these stories, even as some families acknowledge the challenges that arose at particular times.

    In sum, Clark is viewed by many as a capable and caring facility with a broad continuum of services, a clean and appealing physical plant, and deeply personal attachments formed by residents and their families over the years. There is broad admiration for staff who are described as kind, engaged, and capable, and for the variety of activities and programs that help residents stay involved and connected. At the same time, the reviews do not shy away from real concerns: inconsistent call-light responsiveness, the tough decisions about transitioning residents to different levels of care, and the impact of external factors like food service providers on overall resident well-being. Taken together, the narrative suggests a community that earns trust and affection from many families while inviting ongoing attention to staffing, care responsiveness, and vendor quality to ensure every resident can thrive at Clark.

    Features

    Housing

    • 39 resident community capacity 39 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kent County International (7 miles away) Kent County International (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Clark at Franklin in Grand Rapids, MI is an exceptional assisted living community offering a range of care options to meet the unique needs of each resident. As a Continuing Care Retirement Community (CCRC), Clark at Franklin provides various levels of care, including Independent Living, Memory Care, and Skilled Nursing Facility services.

    Residents at Clark at Franklin are provided with numerous amenities to enhance their comfort and convenience. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and private bathrooms. Housekeeping services ensure that living spaces remain tidy, while move-in coordination takes away the stress of settling in. The community also offers beautiful outdoor spaces and gardens for residents to enjoy.

    Safety and well-being are prioritized at Clark at Franklin. With 24-hour supervision available, residents can feel secure knowing assistance is always nearby. Trained staff members provide support with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and as prescribed. Special dietary restrictions are accommodated with diabetes diets and meal preparation services.

    Clark at Franklin fosters an active lifestyle through its engaging activities program. Fitness programs encourage physical wellness, while resident-run activities empower individuals to take charge of their own enjoyment. Scheduled daily activities provide a variety of options for socialization, learning, and entertainment.

    Located in Grand Rapids, MI, Clark at Franklin is surrounded by numerous conveniences. There are six cafes nearby for residents to grab a quick bite or meet friends for coffee. Four parks offer opportunities for outdoor recreation and relaxation. With 14 pharmacies nearby, accessing medications is convenient for residents. Additionally, there are 28 physicians available in the vicinity for healthcare needs. A wide selection of restaurants ensures that culinary cravings can be satisfied easily.

    Transportation arrangements are available both within the community (community-operated transportation) and nearby public transportation options for non-medical appointments or outings. Places of worship, theaters, and hospitals are all within close proximity to cater to residents' spiritual, cultural, and healthcare needs.

    At Clark at Franklin in Grand Rapids, MI, residents can expect a supportive and engaging environment that prioritizes their well-being. With various care options, top-notch amenities, and convenient access to nearby conveniences, this assisted living community is an excellent choice for individuals seeking a vibrant and fulfilling lifestyle.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • The Chemist Shoppe (0.5 miles)
    • D&W Fresh Market (0.8 miles)
    • Family Fare Supermarkets (1.1 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.5 miles)

    Restaurants

    • Wolfgang's Restaurant (0.4 miles)
    • Hall Street Bakery (0.7 miles)
    • Rose's On Reeds Lake (1 miles)
    • The Green Well (1.1 miles)
    • Donkey Taqueria (1.2 miles)
    • Wendy's (1.6 miles)
    • Silver Derby (1.7 miles)

    Hospitals

    • Blodgett Hospital (0.5 miles)
    • St Marys Hospital (1.8 miles)
    • Trinity Health Birth Center - Grand Rapids Hospital (1.8 miles)
    • Richard J. Lacks Sr. Cancer Center (1.8 miles)
    • Lemmen-Holton Cancer Pavilion (2.3 miles)
    • Helen Devos Children Emergency Room (2.3 miles)
    • Spectrum Health (2.5 miles)

    Places of Worship

    • Temple Emanuel (1 miles)
    • Madison Square Christian Reformed Church (1.7 miles)
    • Christ Church-Pca (2.5 miles)
    • Church of the Servant (3.2 miles)

    Cafes

    • Rowster New American Coffee (1.2 miles)
    • Starbucks (2 miles)
    • Real Food Cafe (2.2 miles)
    • The Intersection (2.3 miles)
    • Starbucks (3.4 miles)
    • Kitchen 67 (3.7 miles)

    Parks

    • Chesebro Park (1.7 miles)
    • Belknap Park (2.9 miles)
    • Frederik Meijer Gardens & Sculpture Park (3.1 miles)
    • Huff Park (3.8 miles)

    Physicians

    • Hand & Plastic Surgery Center: Luce Paul A MD (1.8 miles)
    • Dorsey Ligon MD (2 miles)
    • Metro Heart & Vascular (2 miles)
    • DBC-Dr DenBoer/Dr Fischer (2.2 miles)
    • Orthopaedic Associates Of Mi (2.2 miles)
    • Area Wide Ob/Gyn Health Services (2.3 miles)
    • Family & Pediatric Eye Care (2.4 miles)

    Transportation

    • Amtrak - Grand Rapids Vernon J. Ehlers Station (2.2 miles)

    Theaters

    • Celebration Cinema Stu (2.2 miles)
    • Studio Park (2.2 miles)
    • Phoenix Theaters (3.2 miles)

    Frequently Asked Questions

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