Information last verified:
16224 Mercury Drive, Grand Haven, MI 49417
For more information about senior living options: (844) 490-3973
The facility offers a smaller, more peaceful, at-home feeling. The staff are great and build amazing bonds with residents’ loved ones. The care is awesome and the staff are outstanding. The facility provides caring services and consistently goes above and beyond daily. Entry during business hours is quick, enabling daily visits and ongoing resident support.
The facility is terrible; no one would want to be there. The care is awful. A reviewer stood outside, rang the doorbell, and received no response; calling the facility manager also yielded no response.Sorrell AFC Home in Grand Haven is best suited for families seeking a small, homelike assisted living experience where relationships between residents and staff define daily life. The setting is intimate, quiet, and focused on comfort over spectacle, which tends to reduce confusion and anxiety for residents who thrive on predictable routines and personal attention. The community earns high marks for the way staff connect with residents, friendships form quickly, and caregivers often know each person’s preferences, history, and frailties. For families prioritizing safety, warmth, and easy, daily access to loved ones, this facility delivers a palpable sense of belonging that larger campuses often struggle to reproduce.
However, the preferred model may not fit every situation. Families with residents who require advanced medical management, frequent skilled nursing interventions, or 24/7 on-site oversight may want alternatives. The same caveat applies to those needing a wider array of structured activities, highly specialized therapies, or rapid access to emergency care. The one-star report underscores the reality that experiences can diverge, an outlier case of perceived neglect or unresponsiveness points to potential gaps in after-hours responsiveness or admission-day processes. In short, if the priority is a facility with intensive clinical resources and round-the-clock accountability, this home may not be the best fit.
On the plus side, the small footprint yields tangible advantages. Residents and staff form strong bonds, and care is described as attentive and compassionate, with many families noting impressive dedication. The safety posture is credible: during business hours, entry is streamlined for visitors, and after hours staff stay with residents and handle needs with a calm, capable presence. That daily “we’re here for you” mentality helps families sleep better, because the most important tasks, medication reminders, personal cares, and social engagement, feel consistently attended to. The quiet, home-like environment reduces the stress of relocation and supports better mood and cooperation among residents.
Yet the candid picture includes a troubling counterpoint: one reviewer labeled the facility terrible and reported being left waiting outside a door with no response. While that account stands in stark contrast to the bulk of feedback, it cannot be ignored. It signals that, in practice, there may be moments when access or responsiveness falters, particularly if front-desk or on-call coverage is thin or poorly communicated. For families, this means asking pointed questions about after-hours protocols, how quickly staff respond to doorbells or calls, and what contingency plans exist when the aid team is temporarily stretched.
Do the strengths offset the weakness? In most cases, yes. The appeal of a tight-knit community, the dependable caregiver relationships, and the peace of mind from visible daily support often outweigh the risk of a single negative incident. The facility’s emphasis on security, visible during visiting hours and reinforced by staff presence after hours, can mitigate concerns about outsiders entering the building. For many families, the personal attention, regular updates, and sense of continuity will be decisive, especially for residents who prize familiar routines and steady companionship over a more institutional feel.
Practical steps for families considering Sorrell AFC Home: schedule several visits at different times to observe how staff interact with residents and how meals, activities, and routines unfold; ask for current staff-to-resident ratios and any recent turnover; verify after-hours access procedures, emergency response times, and whether there is a licensed nurse on site; review the care plan process and how changes are communicated; speak directly with residents and family members about their day-to-day experiences; and compare costs and what's included to ensure there are no surprise charges. If those criteria align with a preference for intimate, staff-led care and a calm, home environment, Sorrell AFC Home represents a compelling option. If, instead, strong clinical resources, rapid after-hours response, or robust programming at scale are non-negotiables, alternatives should be pursued.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Muskegon County (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sorrell Afc Home in Grand Haven, MI is an exceptional assisted living community that offers a variety of care services to meet the needs of its residents. Our dedicated staff provides compassionate support and assistance with activities of daily living, including bathing, dressing, and transfers.
Our board and care home offers a warm and welcoming environment for seniors who require additional assistance in their everyday lives. For those individuals facing memory impairments, our memory care program provides specialized care and programming to enhance their quality of life. Respite care is also available for temporary stays when needed.
Residents at Sorrell Afc Home can enjoy a range of amenities designed to make their stay comfortable and enjoyable. Our fully furnished accommodations provide a cozy atmosphere, while our dining room ensures delicious meals are served with consideration for special dietary restrictions. Housekeeping services are provided to maintain cleanliness and orderliness.
Our community boasts beautiful outdoor spaces such as gardens where residents can relax and soak in the natural surroundings. Additionally, we offer Wi-Fi/high-speed internet access to keep residents connected with loved ones digitally. Telephone services are available for easy communication.
At Sorrell Afc Home, we understand the importance of maintaining mental wellness. Our mental wellness program aims to engage residents in fulfilling activities suited to their preferences and interests through scheduled daily activities.
We prioritize the convenience of our residents by offering move-in coordination services as well as transportation arrangements for medical appointments. Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals within close proximity.
Whether you or your loved one requires board and care home services or specialized memory care programming, Sorrell Afc Home provides top-notch care in Grand Haven, MI. Contact us today to learn more about how we can meet your unique needs and help you thrive in a supportive community setting.
This part of Grand Haven, Michigan offers a variety of amenities and services that could be appealing for seniors looking to live in the area. There are several restaurants within a short distance, ranging from casual dining options like Highway Inn and Burger King to fast food chains such as Taco Bell and McDonald's. Additionally, there are reputable physicians and pharmacies nearby, ensuring easy access to medical care and prescriptions. The proximity to parks like Pottawattomie Park and Rosy Mound Natural Area provides opportunities for outdoor recreation and relaxation. For those seeking spiritual fulfillment, Calvary Bible Church is located just a short drive away. Overall, this area offers a convenient and well-rounded environment for seniors considering relocation to Grand Haven.
Sorrell Afc Home is located at 16224 Mercury Drive, Grand Haven, MI 49417 in Ottawa County, Michigan
Sorrell AFC Home's comprehensive range of features is designed to support residents with varying stages of dementia and Alzheimer's disease, ensuring their safety and enhancing their quality of life. Assistance with dressing, bathing, and transfers provides the necessary support for activities of daily living, promoting dignity and independence while ensuring personal hygiene. Medication management keeps residents compliant with their treatment plans, while meal preparation and service cater to nutritional needs crucial for cognitive health. The provision of transportation arrangements for medical appointments helps maintain continuity in health care, which is further reinforced by coordination with healthcare providers to tailor interventions. With 24-hour supervision, residents receive constant monitoring that ensures immediate assistance when needed. Programs focusing on mental wellness and specialized memory care programming engage residents meaningfully, addressing both mild cognitive impairment and advanced dementia challenges through tailored activities that stimulate cognitive function and emotional well-being. The inclusion of a dementia waiver reinforces the facility's commitment to meeting the unique needs of each resident.
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