29631 Winter Ct, Garden City, MI 48135
For more information about senior living options: (844) 490-3973
Dr. Jesse Haddad is absolutely amazing; he takes his time to listen and discuss his thinking with patients. Dr. Wafa Algahmi is an excellent doctor who truly cares about patients, listens intently, and provides thoughtful care-management solutions. The last appointment with Dr. Algahmi and her staff was amazing; they were prompt, polite, courteous, and professional, and they listened to concerns and crafted a plan to resolve health issues. The office staff are great - prompt, polite, courteous, and professional. Patients would highly recommend seeing Dr. Haddad and Dr. Algahmi.
They do not accept walk-in appointments for established patients and refer people to urgent care. The reception provides horrible service and is unprofessional. The staff are rude and speak with attitude on the phone. They threaten to cancel appointments if insurance information isn't provided immediately, despite data already on file. They call shortly before appointments with inappropriate inquiries and short notice. Phone wait times are extremely long, making it hard to reach anyone. The practice feels poorly managed since the Beaumont-to-Corewell transition. There are long wait times after check-in and inconsistent information about office hours.The experiences shared about this medical practice are a complex mix of praise for individual doctors and frustration with the administrative side of the operation. Several long-standing patients describe a transition phase that has left them feeling misunderstood or mistreated at the front desk, even as they acknowledge that some clinicians are attentive, compassionate, and capable. The shift from Beaumont to Corewell is a recurring backdrop to many of the complaints, with patients alleging that the changes have brought more friction than clarity in scheduling, communication, and access.
A central point of contention is the practice's handling of appointments and walk-ins. Although a number of comments suggest that established patients can be seen without a walk-in approach, others report that they are routinely redirected to urgent care or told they must schedule rather than simply show up. The inconsistency appears to be fueling confusion and disappointment, especially for families trying to coordinate care across adults and children. One recurring theme is the sense that information given verbally by staff conflicts with the policies described by others, creating a perception of unreliability at the very moment patients need clarity.
The patient experience at the front desk and over the phone is frequently highlighted as a major problem. Many reviews describe the reception as unkind, unprofessional, and tone-deaf, with staff delivering messages that feel punitive rather than supportive. There are specific anecdotes of last-minute calls demanding insurance information "today," even when the information was already available in MyChart, and even when a patient's appointment was imminent. In several cases, patients received voicemails with a confrontational tone - messages that threatened cancellation or questioned the reason for bringing a child to an appointment. These interactions are described as leaving patients stressed and discouraged, to the point of canceling visits and considering switching providers.
Timing and access receive a lot of attention. A number of reviewers recount waiting times that stretch into the realm of frustration, including reports of long waits after check-in and, in one case, a 30-minute delay after already scheduling. There are also stories of miscommunications about office hours and scheduling windows, such as a 5:15 appointment that was treated as outside of regular hours. People recount arriving to find the office closed or the staff claiming the doctors had left for the day, despite prior confirmations and attempts to communicate. In a few instances, patients described attempting to call during these miscommunications only to reach voicemail or be told the phones are off at a certain hour. The practical impact is clear: patients feel they are not treated with the consistency and reliability they expect from a medical office.
Despite the friction, there are bright spots that some patients hold onto as proof of the care available here. Two doctors - Dr. Jesse Haddad and Dr. Wafa Algahmi - are repeatedly singled out for praise. Dr. Haddad is described as someone who listens carefully and explains his thinking, making patients feel heard and supported. Dr. Algahmi receives high marks for genuine attentiveness, careful listening, and a proactive approach to care management. Reviewers appreciate that she asks about refills and maintains a respectful, attentive demeanor, with one patient saying they have no intention of seeing anyone else as long as she remains at Corewell. In one example, a patient highlighted a recent positive visit where the staff were prompt, courteous, and professional, reinforcing the sense that strong clinicians and cooperative teams can still deliver excellent care within the same system.
The overall sentiment toward the organization as a whole remains conflicted. Some reviewers express deep dissatisfaction with communication and staff knowledge, recounting experiences of doctors who seemed unwilling to listen or who became involved in back-and-forth disputes about medications and insurance coverage. A few stories describe months of effort to obtain a simple prescription, illustrating how administrative hurdles can undermine the patient-doctor relationship. Yet there are also accounts of loyalty built over more than a decade, where patients recall positive experiences from the past and hope to restore that standard of care. Those who have had good appointments with the right doctors emphasize that the clinical aspect of their visits - treatment, concern, and personalized planning - still shines through, even as the surrounding logistics feel fractured.
A recurring thread across reviews is a desire for clearer policy communication and better coordination between the clinical and administrative sides of the practice. Patients ask for more reliable scheduling, consistent phone access, and respectful, timely communication from front-desk staff. They want reassurance that the switch from Beaumont to Corewell is not a reason to de-prioritize patient experience or shift away from the core values of patient-centered care. When the system works well - when a trusted clinician listens, when staff is courteous and efficient, and when appointments run smoothly - the experience can be very positive, and patients express genuine appreciation for those moments.
In summary, the comments paint a healthcare environment where competent, caring physicians can coexist with frustrating administrative processes. The doctors who connect with patients on a personal level are a bright spot that keeps some patients engaged and returning. However, the repeated complaints about rude or inconsistent front-office interactions, last-minute communications, delayed or missed appointments, and confusing policy changes call for a sharper focus on patient experience, transparency, and operational reliability. The platform has undeniable strengths in the medical care delivered by the likes of Dr. Haddad and Dr. Algahmi, but many patients feel that improved coordination, communication, and courtesy at the front end would make a substantial difference in their overall satisfaction and likelihood to stay with the practice.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marie Jael Care is an exceptional board and care home in Garden City, MI that provides a warm and inviting environment for seniors in need of assistance. With a focus on personalized care, we offer various amenities to ensure our residents' comfort and well-being.
Our fully furnished facility features a cozy dining room where nutritious meals are served, catering to special dietary restrictions. Our attentive staff also provides housekeeping services to maintain cleanliness and tidiness throughout the community. Additionally, residents have access to outdoor spaces such as a garden, allowing them to enjoy fresh air and nature.
For convenience, we offer move-in coordination assistance to make the transition smoother for new residents. Stay connected with loved ones using our telephone service and Wi-Fi/high-speed internet access.
At Marie Jael Care, we go beyond providing a comfortable living environment by offering comprehensive care services. Our compassionate staff is trained to assist with activities of daily living, including bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive the necessary medical attention while medication management guarantees proper administration of medications.
We understand the importance of maintaining a healthy lifestyle, which is why we provide diabetes diets as required. Our dedicated team also prepares and serves balanced meals according to individual dietary needs. Transportation arrangement for medical appointments is available for added convenience.
To promote social interaction and engagement among our residents, we organize scheduled daily activities. Whether it's exploring nearby cafes or parks or enjoying outings to restaurants or theaters, there are plenty of opportunities for companionship and entertainment close by.
With 15 pharmacies and 4 physicians located nearby, accessing healthcare services is convenient for our residents. Furthermore, transportation options are readily available in the area along with places of worship and hospitals for additional support.
Choose Marie Jael Care as your assisted living community in Garden City - where personalized care meets comfort and convenience.
This part of Garden City, Michigan offers a variety of amenities and services that may be appealing to seniors looking for a convenient and accessible location. With multiple pharmacies nearby, including Rite Aid and CVS Pharmacy, residents have easy access to their medication needs. There are also several parks in the area, such as Garden City Park and Ford Field Park, providing opportunities for outdoor recreation and leisure. In terms of healthcare, there are medical offices like Botsford Primary Care Physician and Ophthalmic Specialists of Michigan nearby, offering healthcare options close by. Additionally, there is a range of dining options available, from fast food chains like McDonald's to more upscale restaurants like The Halal Guys and SKY Lounge West. Places of worship, cafes, car rental services, and even a movie theater are within a reasonable distance as well. Overall, this neighborhood in Garden City provides a blend of convenience and comfort for seniors looking for a vibrant community to call home.
Marie Jael Care is located at 29631 Winter Ct, Garden City, MI 48135 in Wayne County, Michigan
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