Guiding Light Home Care LLC - Garden City, MI

Pros

• The owner of the company went above and beyond, guiding the family all the way to the end.
• The owner provided excellent assistance with hospice care and funeral planning.
• The whole team did an excellent job for the last three months of the mother's life, showing professionalism and compassion.
• Despite everything going on in the world, they remain friendly and understanding.
• Their price is very reasonable compared to others in the area, while providing 24-hour care within the family's budget.
• The workers are friendly, reliable, and good at helping around the house and with bathing.
• The helpers were particularly enjoyable for the family.

Cons

• The initial issues with workers not showing up on time or at all caused frustration and miscommunication.
• There were some difficulties with the reliability of the workers.
• The lack of punctuality created problems for the family.
• Communication issues between the family and the workers caused initial dissatisfaction.
• Despite the situation improving after speaking with the owners, there was still a sense of disappointment initially.

Review

When it comes to caring for our loved ones, finding a reliable and compassionate team is of utmost importance. Fortunately, one family had the privilege of experiencing exceptional care for their mother from a home care company that went above and beyond. The owner, in particular, stood out by guiding them every step of the way until the end. Not only did she assist with hospice care, but she also played an integral role in planning the funeral and even helped with the daunting task of cleaning out their loved one's home. This remarkable level of dedication deserves recognition.

The entire team exhibited professionalism and empathy throughout the last three months of their mother's life. Their expertise and compassion were evident in every interaction and decision they made. Despite the challenges faced in today's world, this team remained friendly and kind-hearted, making a difficult time just a little bit easier for the family they served.

One aspect that truly impressed the family was not only the quality of care provided but also its affordability. Compared to other options in the area, this home care company offered reasonable pricing while still delivering 24-hour care within their budget. The peace of mind that came from knowing their mother was receiving excellent assistance without straining their finances was truly invaluable.

While any service may encounter occasional hiccups, such as workers not showing up on time or at all, it is crucial to address these issues promptly. In this case, miscommunications initially caused some frustration as punctuality became a concern. However, after discussing these concerns with the owners, things began to improve. The workers they encountered were described as friendly and reliable while providing much-needed support around the house and assisting with bathing.

Overall, this family highly recommends this home care company based on their exceptional experience during such a challenging time in their lives. From the owner's unwavering guidance to the compassionate and professional nature of their whole team, it is evident that they prioritize providing top-notch care for their clients. The combination of expertise, affordability, and a friendly approach sets them apart from others in the industry.

In conclusion, finding a home care company that truly cares about the well-being of your loved ones is a precious find. The family who experienced the services of this particular company were grateful for the exceptional care provided during the last three months of their mother's life. Their praise for the owner's guidance throughout hospice care and funeral planning highlights the dedication and expertise that went into their service. Despite initial challenges, miscommunications were addressed promptly by the owners, leading to improved reliability from their workers. The family commended the team for their professionalism, compassion, and friendliness in these challenging times. With reasonable pricing that did not compromise on quality, this home care company earned genuine admiration and recommendation from those who experienced their support firsthand.

Located in Garden City, Michigan, this area offers a variety of amenities and services that would cater to seniors. With multiple parks nearby such as Garden City Park and Heritage Park, residents can enjoy outdoor activities and relaxation. The neighborhood also boasts several pharmacies within close proximity, making it convenient for seniors to access their medication needs. In terms of healthcare, there are multiple physician offices including Garden City Hospital Medical Office Building and Botsford Primary Care Physician for any medical concerns. Additionally, there are various dining options like The Halal Guys and Culver's, as well as cafes such as Tim Hortons and Starbucks for socializing and enjoying meals. For entertainment, there are theaters like Emagine Theatres just a short drive away. Transportation is easily accessible with car rental services like Avis Rent A Car and Hertz Rent A Car nearby. Overall, this part of Garden City provides a well-rounded community with essential amenities for senior living.

Parks

• Garden City Park (0.1 miles)
• Ford Field Park (5.2 miles)
• Schemansky Park (5.7 miles)
• Paul Revere Park (6.5 miles)
• Heritage Park (7.8 miles)

Pharmacies

• Rite Aid (0.3 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)

Physicians

• Garden City Hospital Medical Office Building (1.4 miles)
• Botsford Primary Care Physician (1.9 miles)
• Dearborn Obstetrical & Gynecological Assoc PC (3.4 miles)
• Ophthalmic Specialists of Michigan - Dearborn Office (3.7 miles)
• Livonia Dermatology (5 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (5.8 miles)
• Fairwood Medical (5.9 miles)

Restaurants

• The Halal Guys (1.9 miles)
• McDonald's (2.1 miles)
• SKY Lounge West (3.4 miles)
• The Lava Lounge Too (3.8 miles)
• Culver's (3.9 miles)
• Jimmy John's (4 miles)
• Frank's Diner (4 miles)

Places of Worship

• Church of the Divine Child (2.9 miles)
• Muslim Community of Western Suburbs (5.5 miles)
• Ward Church (8 miles)

Cafes

• Tim Hortons (2.9 miles)
• Biggby Coffee of Westland (3.2 miles)
• Starbucks (3.8 miles)
• Starbucks (4.9 miles)
• Tim Hortons (4.9 miles)
• Qahwah House (5 miles)

Hospitals

• Oakwood Annapolis Hospital (3.8 miles)
• Trinity Health Wound Care - Livonia Hospital (5.9 miles)
• Beaumont Dearborn Hospital (6.8 miles)

Transportation

• Avis Rent A Car (3.9 miles)
• Hertz Rent A Car (6 miles)
• Budget Rent A Car (6 miles)
• Enterprise Rent-A-Car (6.1 miles)
• National Car Rental (6.2 miles)
• DTW Delta Cargo (6.4 miles)
• Concourse D (6.8 miles)

Theaters

• Emagine Theatres (4.2 miles)
• Phoenix Theatres Laurel Park Place (7.4 miles)