725 West Genesee Street, Frankenmuth, MI 48734
For more information about senior living options: (844) 490-3973
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The physical therapy, CNAs, and the food servers Penny and Julie received high praise. The rehab and care were pleasing, with therapy described as very good and helping residents regain strength to return home. The facility was clean and fresh; meals were of good quality and offered choices; there was a calendar of engaging activities; private rooms were available. The administrator was onsite and approachable, and concerns were resolved promptly. The facility boasted a 5-star score on Medicare.gov. The staff were described as dedicated and compassionate. The environment was welcoming and friendly, with staff greeting visitors and engaging residents. Families expressed gratitude for staff who provided comfort and daily communication during health events and hospice. Residents described Wellspring Frankenmuth as a home away from home.
The director is accused of punishing residents by pursuing guardianship when they disagree. The guardian allegedly blocked the resident's finances, closing the checking account and leaving them trapped. The facility allegedly failed to monitor a patient's water intake, contributing to the grandmother's death. The facility is understaffed and its reputation has declined. An aide allegedly dropped a resident and caused a broken hip by not using a gate belt. There is terrible communication in hospice care. A staff member, Emily B., is described as disrespectful and unprofessional in emails. Therapy was promised as two hours a day, but residents reportedly received only about 20 minutes.Wellspring of Frankenmuth elicits a wide range of experiences from families and residents, with many praising the hands-on, compassionate care provided by the physical therapy team, CNAs, and the food service staff, while others paint a starkly different picture of management, safeguarding, and accountability. Across the spectrum, reviewers repeatedly highlight specific strengths in therapy, cleanliness, meals, and a generally welcoming environment, but they also raise serious concerns about administrative decisions, guardianship interventions, and the consistency of care.
On the positive side, several accounts emphasize high-quality rehabilitative care. The rehabilitation team - particularly the physical therapists and occupational therapists - are frequently described as skilled and dedicated, delivering effective therapy that helps residents regain strength and, in some cases, return home. Reviewers repeatedly mention that the therapy staff are among the best the facility has, and that the overall rehab experience can be a bright spot during a challenging transition. In addition to therapy, several reviewers note that the facility is clean and well-kept, with good quality meals and options for residents to make choices about their daily routines. The presence of private rooms and a calendar full of engaging activities are also cited as positives, contributing to a sense of dignity and personal attention during stays. The administrator, when present, is described as approachable and responsive, with at least one reviewer specifically praising prompt resolution of an initial laundry delay.
Yet, alongside these favorable impressions lies a substantial portion of feedback centered on concerns about staffing, communication, and governance. A recurring thread is that the facility is often understaffed, and this condition appears to ripple into various aspects of care. Some reviewers describe inconsistent communication, particularly in the hospice or transition-to-home phases, and mention that changes in staff - such as the departure of a long-time caregiver - can noticeably affect the quality of care and the sense of continuity for residents and their families. There are also critiques of the social work and guardianship processes, with one reviewer characterizing the social workers and director as punitive toward families who disagree with decisions. This perspective is tied to a troubling account of guardianship proceedings in which access to personal funds and decision-making was restricted, allegedly through testimony perceived as misleading and aided by a judge who was described as gullible by the reviewer. The narrative goes on to claim that a guardian closed a checking account immediately after a SSDI deposit, leaving a resident financially stranded and temporarily unable to pursue housing options already planned with a family.
A number of the most charged stories center on guardianship and autonomy. One reviewer recounts a plan to relocate and house a daughter and granddaughters, only to have that plan thwarted by an assertion of incompetence and the subsequent appointment of a guardian. The account claims that the guardian acted in ways that left the resident feeling trapped, ultimately forcing transitions not on their own terms but under the guardianship's oversight. The same reviewer later describes a moment of supposed vindication when a psychologist reportedly acknowledged competence in independent living after the resident demonstrated a clear plan, only to feel that the prior decision had already been sealed by the guardian's actions. Such testimonies paint a picture of tension between residents' autonomy and the facility's protective measures, casting shadows over the guardianship process even as some staff appear to support independent living.
The most emotionally charged anecdotes involve perceived punitive treatment and perceived threats to a resident's freedom. One storyteller writes with clear emphasis that "if you or your family don't like you you will get punished for it," and that living arrangements were made hellish when faced with institutional oversight. The same voice claims that "Katie Skellenger took me to court to get a guardian appointed," and accuses the process of relying on "perjured testimony." The distress is joined by a practical concern: the fear that financial access and personal liberty can be compromised in the service of protecting the resident, a fear that lingers even when the reviewer later reports a temporary triumph in gaining independence.
On a more somber note, one review recounts a tragedy linked to the care setting. The reviewer asserts that their nana died after a combination of insufficient monitoring and a problematic approach to fluid intake, describing a scenario in which a large cup of water could not be managed, and asserting that the facility failed to monitor hydration adequately. The reviewer attributes the outcome to the facility's handling of care and monitoring during a critical period, a claim that stands in stark contrast to the other testimonials praising hydration and attentive staff. This juxtaposition underscores the broader tension in the feedback: even within a single facility, experiences can range from exemplary to deeply troubling, often depending on which staff members are involved and which administrative decisions are in effect at the time.
In sum, Wellspring Frankenmuth is depicted by a diverse cadre of voices as both a place of meaningful healing and a site of significant concern. The therapy and direct caregiving teams receive high marks from many residents and families, who describe genuine warmth, capability, and professional skill. At the same time, critiques of social work, guardianship proceedings, administrative responsiveness, and safety of residents - especially in the context of autonomy and financial control - recur across multiple accounts. The facility's overall reputation appears to be a blend of commendable therapeutic outcomes and contentious governance practices, leaving prospective families with a complex portrait: capable hands in therapy and daily care, paired with serious questions about oversight, communication, and the safeguarding of personal autonomy.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (22 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Frankenmuth Senior Services in Frankenmuth, MI is a premier assisted living community that provides exceptional care and support to seniors in need of respite care or skilled nursing services. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Each apartment is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals served in our elegant dining room or opt for restaurant-style dining at nearby eateries. Our kitchenettes allow for convenient snacking or meal preparation as desired. Housekeeping services are provided to maintain a clean and organized living environment.
For outdoor enthusiasts, our community features beautiful gardens and outdoor spaces where residents can relax and enjoy nature. We also have a small library where residents can indulge in their love for reading or participate in resident-run activities. With move-in coordination services available, transitioning to our community is seamless and stress-free.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care for those with diabetes, including dietary management. Meal preparation and medication management services are also included in our comprehensive care package.
At Frankenmuth Senior Services, we prioritize the mental wellness of our residents by providing a variety of programs tailored to their individual needs. We accommodate special dietary restrictions to ensure each resident receives personalized care.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, our community offers easy access to essential amenities and healthcare services.
Choose Frankenmuth Senior Services for top-quality senior care in a warm and inviting environment. Experience personalized assistance delivered with compassion and dedication at our assisted living community in Frankenmuth.
Frankenmuth Senior Services is located at 725 West Genesee Street, Frankenmuth, MI 48734 in Tuscola County, Michigan
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