Bethesda Lutheran Supported Living Home

210 Mayer Road, Frankenmuth, MI 48734

For more information about senior living options: (844) 490-3973

3.7 from 20 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
1
1 stars
6

Assisted Living

Overall Review of Bethesda Lutheran Supported Living Home

Pros

  • pro The physical therapy, CNAs, and food servers Penny and Julie are highly praised.
  • pro The therapy helped her regain strength enough to return home.
  • pro The facility is described as clean and fresh, with good quality meals, engaging activities, and private rooms.
  • pro The administrator is onsite, approachable, and promptly resolves concerns, such as laundry delays.
  • pro The facility has a 5-star Medicare score.
  • pro The staff are described as dedicated and compassionate.
  • pro The PT and OT staff are among the best the facility has.
  • pro Families praise the hospice care for its care and support, including staff offering food and snacks.
  • pro Residents feel Wellspring Frankenmuth is like a home away from home.
  • pro Staff were helpful and easy to work with, and families appreciated the communication.

Cons

  • pro The staff punish residents who dislike them.
  • pro The director allegedly used perjured testimony to obtain guardianship.
  • pro The guardian restricted the resident's checking account, effectively trapping them financially.
  • pro The facility is often understaffed and its reputation has declined.
  • pro An aide did not use a gate belt and dropped a resident, causing a hip fracture.
  • pro There are reports of resident abuse that were not acted upon by authorities.
  • pro Hospice care suffered from terrible communication and declined after a caregiver left.
  • pro Therapy was promised as two hours per day but was often delivered far less.
  • pro A caregiver, Emily B, was described as disrespectful and unprofessional in emails.

Review

Across the collected testimonials, Wellspring Frankenmuth emerges as a place that many people found capable of delivering solid rehabilitation and compassionate daily support, while others experienced troubling conflicts around autonomy, governance, and staffing. On balance, the reviews sketch a facility that can feel like a second home for some residents and families, yet for others it has been a source of anxiety, miscommunication, and, in at least one case, perceived rights violations. The spectrum is wide, and the tone shifts markedly depending on who is writing and what part of the journey they are describing.

Several reviewers highlight very positive and concrete benefits of being at Wellspring. The carpentry of care, in their view, is strong in therapy and daily living support. Physical therapy and occupational therapy staff are repeatedly praised as among the "best" or at least highly skilled, with several noting that therapy helped them or their loved ones regain strength and function. One family explicitly credits the rehab team with helping their grandfather become more comfortable in his last weeks, while another confirms that the therapy team was instrumental in getting a relative back on their feet during rehab. The setting itself receives favorable mentions: the facility is described as clean and fresh, with meals of good quality, and private rooms that offer a sense of personal space. A number of residents and families speak to a calendar full of activities and a culture of staff who know residents' names, remember preferences, and engage with them beyond the basics. In some reviews, the administrator is described as approachable and responsive, and there are anecdotes of laundry and other operational issues being resolved promptly. A few reviewers also emphasize compassion and continuity, noting longevity among staff and a general perception that Wellspring is a place "home away from home."

On the other hand, there are several families and residents who report serious concerns that touch on autonomy, financial control, and the behavior of some staff and administrators. One particularly pointed narrative describes a long arc in which the director of the facility and social workers allegedly acted in ways that restricted a resident's freedom and ultimately led to the appointment of a guardian. This account accuses a social worker of confirming incompetence and manipulating the process to prevent the resident from leaving, leading to a guardianship that resulted in restrictions on the resident's checking account and alleged financial loss. The reviewer recounts a sequence in which a court guardian allegedly constrained the resident's financial resources, with the guardian timing the account restriction around incoming SSDI funds and a real estate opportunity the resident had found, effectively undermining his plan for independent living and housing. The claim is that these actions carried out against the resident's wishes, on the basis of perjured testimony and court involvement, culminating in a perception that the resident's autonomy had been overridden by the guardianship apparatus.

Complicating this narrative is the broader theme of inconsistent experiences with staff and communication. Some reviewers describe under-staffing as a persistent issue, with anecdotes of staff being overwhelmed, delayed services, and professional boundaries that feel blurred. One account speaks to a specific incident in which a caregiver's action - dropping a resident during a gate-belt assisted transfer - led to a hip fracture, followed by a perception that accountability was not adequately addressed. Others report troubling interpersonal dynamics, including accusations of unprofessional conduct by hospice staff, perceived disrespect in communications, and a sense that certain caregivers or administrators did not fully listen to family concerns. These experiences stand in stark contrast to the more uniformly positive depictions of day-to-day care and therapy, underscoring how the same facility can feel like two different places depending on whom you encounter and what outcomes are most salient to you.

There are also vivid testimonials related to hospice care and end-of-life support. One review recounts a deeply painful experience in which a relative in hospice care felt the care was inadequate or mismanaged, leading the family to describe the experience as "terrible" in terms of communication and overall coordination. Another note praises the hospice team for compassionate, attentive care in a time of need, even contrasting with other experiences of the facility. The contradictory nature of these hospice comments mirrors the broader pattern: high praise for dedicated, attentive staff and caregiving when everything aligns, with sharp critique when communication and governance falter or when expectations about autonomy and dignity are not met.

Within the broad mosaic of feedback, several themes recur that matter to families evaluating Wellspring Frankenmuth. The positive strands emphasize the facility's ability to deliver effective rehabilitation, a kind of home-like atmosphere, clean and comfortable spaces, and staff who know residents well and can offer meaningful, person-centered care. The negative strands focus on autonomy and rights, transparency and governance, financial protections, and the consistency and sufficiency of staffing. In some cases, families describe a strong partnership with the administration and a willingness to address concerns; in others, they describe fear, distrust, and a sense that their loved ones were not being treated with the respect and agency they deserve.

Taken together, the reviews present a nuanced portrait. For families prioritizing high-quality rehab therapy, a clean environment, and staff who build relationships with residents, Wellspring Frankenmuth can be a very favorable option. For those whose priorities include unimpeded autonomy, transparent governance, and robust safeguarding of finances and personal choice, the picture becomes more complicated and raises legitimate questions about oversight, communication, and the balance of power between guardians, staff, and family members. The experiences related here suggest that prospective residents and families should engage in thorough, individual conversations with administration, ask specific questions about guardianship processes, financial controls, and patient rights, and seek opportunities to observe therapy and caregiving in action across different shifts to understand how well the facility's stated strengths translate into consistent daily care.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Mbs International (21 miles away) Mbs International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Bethesda Lutheran Supported Living Home in Frankenmuth, MI is a premier assisted living community that offers a wide range of amenities and care services to residents.

In terms of amenities, residents can enjoy the comfortable and inviting dining room where nutritious meals are served. The home is fully furnished, ensuring that residents have everything they need for a cozy and convenient living environment. Additionally, there is a beautiful garden and outdoor space where residents can relax and enjoy nature.

Housekeeping services are provided to ensure that the living environment remains clean and tidy at all times. Move-in coordination is available to assist new residents in seamlessly transitioning into their new home. Residents also have access to telephone services as well as Wi-Fi/high-speed internet for communication and entertainment purposes.

When it comes to care services, the Bethesda Lutheran Supported Living Home provides comprehensive assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff members coordinate with health care providers to ensure that residents receive the necessary medical attention and treatments.

Special dietary restrictions are catered to by offering diabetes diets, meal preparation services, and accommodations for specific dietary needs. Medication management is also provided to support residents in safely administering their medications.

Transportation arrangement for medical appointments as well as transportation to doctors' appointments is available for added convenience. This ensures that residents can easily access essential healthcare services without any hassle.

In terms of nearby conveniences, there are 4 cafes, 2 parks, 4 pharmacies, 6 physicians' offices, 12 restaurants, 3 places of worship, and 2 hospitals in close proximity to the assisted living community. This allows residents easy access to various amenities and resources within the local area.

Overall, the Bethesda Lutheran Supported Living Home offers a comfortable and supportive environment for seniors seeking assisted living. With its array of amenities, exceptional care services, and conveniently located nearby facilities, it provides an ideal setting for seniors looking to maintain their independence while receiving the assistance they need.

Nearby Places of Interest

Physicians

  • St Mary's of Michigan (0.1 miles)
  • Beasecker Scott E MD (0.9 miles)
  • Dr Greenwell's Office (0.9 miles)
  • Andersen Eye Associates (0.9 miles)
  • John S Georgakopoulos DO (1.2 miles)
  • Frankenmuth Family Care (1.2 miles)
  • Orchid Unique Orthopedics Solu (5.1 miles)

Places of Worship

  • St Lorenz Lutheran Church (0.3 miles)
  • Frankenmuth United Methodist Church (1 miles)
  • Blessed Trinity Catholic Church (1.5 miles)
  • Bethel Chapel Assembly of God (7.7 miles)
  • New Hope Alive (8.1 miles)
  • St Elizabeth Of Hungary Parish (8.6 miles)
  • St Elizabeth's Church (8.6 miles)

Restaurants

  • Prost Wine Bar & Charcuterie (0.8 miles)
  • Tiffany's Food and Spirits (0.8 miles)
  • The Old Christmas Station Restaurant (0.8 miles)
  • Zehnders Of Frankenmuth (0.9 miles)
  • T Dub's (0.9 miles)
  • Frankenmuth Brewery (0.9 miles)
  • McDonald's (1 miles)

Cafes

  • Tim Hortons (0.8 miles)
  • Frankenmuth Kaffee Haus (0.9 miles)
  • Zehnder's Snowfest (0.9 miles)
  • Kernel Benny’s Popcorn (0.9 miles)
  • Starbucks (5.9 miles)
  • Christmas Cafe (9 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Rite Aid (0.9 miles)
  • Kroger Pharmacy (1 miles)
  • The Pursuit (1.6 miles)
  • Birch Run Drugs (5.9 miles)
  • Rite Aid (6.6 miles)
  • Rite Aid (9 miles)

Parks

  • Bavarian Inn Lodge Family Fun Center (1 miles)
  • Heritage Park (1.1 miles)
  • Reese Community Park (9.3 miles)

Hospitals

  • Covenant Healthcare (1.2 miles)
  • Saginaw County Other Public Health Clinics (1.2 miles)
  • Saint Mary's of Michigan (11 miles)

Theaters

  • Vassar Theatre (9 miles)

Transportation

  • Garth (9.2 miles)
  • Huron & Eastern Saginaw Valley Railroad (10 miles)
  • Mid-Michigan Railroad (10 miles)

Frequently Asked Questions

Where is Bethesda Lutheran Supported Living Home?

Nearby Communities

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