1110 Eldon Baker Drive, Flint, MI 48507
For more information about senior living options: (844) 490-3973
The Hope Network staff are caring, friendly, and genuinely attentive to clients' needs. The facility is clean and welcoming, with floors and bathrooms maintained daily. Patients describe Hope Network as a great place to get mental health support. Jackie Duncan is praised by clients as an exceptional doctor who has made a positive impact. Many reviewers credit Hope Network with saving lives and providing meaningful care. Clients appreciate the supportive case managers and therapists who stay in contact and help over time. The staff are noted for being professional and personable, making clients feel valued. The environment is described as nice and encouraging for those seeking help.
The intake process was chaotic, with incorrect personal and insurance information and long delays. Front desk staff were distracted by phones and failed to acknowledge the patient, causing delays and confusion. The telehealth system was an unorganized mess, with links that didn't work and frequent last?minute rescheduling. A psychiatrist was described as rude, condescending, and dismissive of the patient's concerns. Several clinicians were perceived as not listening and treating patients as numbers rather than people. Appointments were frequently canceled or rescheduled without timely notice, hindering access to care. The facility was criticized as not clean by at least one reviewer. Case management and communication were inconsistent, leaving patients without stable, ongoing support.New Hope Behavioral Services II in Flint is best suited for adults who need ongoing outpatient behavioral health support and who can lean on active case management to navigate care over time. The community's strength lies in durable, long-tenured staff, including case managers and therapists, who have repeatedly demonstrated real commitment to clients. Families dealing with chronic conditions or complex medication needs may find a reliable point of continuity here, with access to a spectrum of clinicians who can adjust plans as circumstances shift. Those who require flawless administration and deeply coordinated, ultra-reliable scheduling should consider alternatives, as the operation can feel haphazard and chaotic at times.
On the upside, several reviewers highlight genuinely caring professionals who "save lives" and who demonstrate sustained engagement. Case managers and therapists are frequently praised for accessibility and persistence, and a number of clinicians are singled out for positive, life-changing work. The presence of dedicated staff who stay the course - along with practical supports like in-home or telemedicine touches and a steady stream of behavioral health services - provides a meaningful backbone for clients who need structure and ongoing accountability. When the right clinician is in play, the experience can be deeply affirming, with patients feeling seen and helped over the long haul.
Yet the negatives carry real weight in decision-making. Intake and scheduling misfires, missed appointments, and inconsistent communications appear repeatedly, creating avoidable stress for clients and families already contending with difficult concerns. Telehealth experiences are described as disorganized, with links that fail or arrive late, leading to rescheduled visits and frustration. Several accounts recount abrupt, impersonal interactions from clinicians, with accusations of misdiagnosis or dismissive attitudes that undermine trust. The sense of being shuffled among case managers and providers - sometimes over years - adds to the feeling of instability, making it hard to establish the steady rhythm many rely on for recovery.
Those trade-offs matter most when weighing pros against cons. For clients who can build a reliable relationship with a specific case manager or therapist, the enduring support and access to a broad provider network can compensate for administrative rough edges. The ability to stay with familiar staff across years, and to obtain consistent medication management and therapy - even if the scheduling is imperfect - can translate into real improvements in daily functioning and quality of life. However, for individuals who prioritize predictable access, timely appointments, and clinicians who listen without interruption, the shortcomings may overwhelm the benefits. The differences between a few standout clinicians and the broader organizational churn are stark enough to tilt the decision.
Practical guidance for families considering this option centers on securing reliable alignment upfront. Request a stable case manager and the same primary therapist whenever possible, and insist on a clear scheduling protocol with confirmed appointment windows and reminders. Probe the telehealth workflow before enrollment: confirm platform compatibility with current devices, and establish a fail-safe plan for rescheduled visits. Clarify who covers what aspects of care, from medication management to therapy, and set explicit expectations about frequency of touchpoints and office visits. In cases where past experiences show abrupt turnover, insist on a written care plan with named points of contact and a public-facing escalation path.
In sum, New Hope Behavioral Services II operates as a practical, if imperfect, hub for ongoing behavioral health care. It delivers meaningful, sustained support through committed case management and skilled clinicians who genuinely invest in clients' progress. The decision hinges on tolerance for administrative frictions and the ability to pair with steady clinicians who resonate with the patient's needs. For families who can navigate the bumps and insist on structured, continuous care, this community can be a valuable ally. For those who require near-perfect coordination and consistently respectful, responsive service, alternatives may deliver a more predictable path.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Hope Behavioral Services II, located in Flint, MI, is an exceptional assisted living community that offers a comfortable and supportive environment for individuals in need of personalized care. The community boasts a range of amenities designed to enhance residents' comfort and convenience.
Residents will find a spacious dining room where they can enjoy delicious meals prepared by our skilled culinary team. The community is fully furnished, alleviating the hassle of moving and allowing residents to feel at home right away. For those who appreciate spending time outdoors, there is a lovely garden and ample outdoor space to relax and socialize with fellow residents.
Housekeeping services are provided to ensure that residents have a clean and well-maintained living environment. The community also offers move-in coordination assistance, making the transition into New Hope Behavioral Services II seamless and stress-free.
Keeping residents connected with their loved ones and the world outside is made easy with access to telephone services as well as Wi-Fi/high-speed internet throughout the community.
In terms of care services, New Hope Behavioral Services II understands the importance of supporting individuals in their daily activities. Our dedicated staff provides assistance with bathing, dressing, and transfers as needed. Coordination with health care providers ensures that residents receive comprehensive medical attention when required.
For those with specific dietary needs such as diabetes or special dietary restrictions, our staff takes extra care in providing appropriate meal preparation and service. Medication management is also offered to ensure that residents take their medications on time and as prescribed.
Transportation arrangement for medical appointments is available for added convenience. Residents can easily access nearby doctors' offices, pharmacies, restaurants, cafes, parks, places of worship, and hospitals without any hassle or worry.
To encourage an active lifestyle among our residents, we offer scheduled daily activities designed to entertain, engage, and promote social interaction within the community.
At New Hope Behavioral Services II in Flint Michigan, we are committed to providing exceptional care tailored to each individual's unique needs. With a range of amenities, personalized care services, and convenient access to nearby facilities, our assisted living community is a highly sought-after option for individuals seeking comfort, support, and peace of mind.
This part of Flint, Michigan, offers a convenient and diverse range of services for senior living. The area is home to several hospitals such as the Insight Recovery Center and Hurley Medical Center, ensuring accessible healthcare options. Additionally, there are numerous pharmacies nearby including Rite Aid and Grifols for medication needs. Residents can enjoy a variety of dining options such as Arby's, McDonald's, and Sharkey's Sports Bar, as well as cafes like Biggby Coffee and Starbucks for social gatherings. For recreational activities, seniors can explore parks like For-Mar Nature Preserve & Arboretum or visit places of worship such as Holy Redeemer Church or St John Vianney Church. Transportation options are also convenient with Amtrak station nearby and Bishop International Airport within a short distance for easy travel opportunities.
New Hope Behavioral Services II is located at 1110 Eldon Baker Drive, Flint, MI 48507 in Genesee County, Michigan
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