New Hope Behavioral Services II is an assisted living community in Flint, MI.
Information last verified:
1110 Eldon Baker Drive, Flint, MI 48507
For more information about senior living options: (866) 208-4318
3.9 from 103 reviews
5 stars
62
4 stars
11
3 stars
6
2 stars
4
1 stars
20
Overall Review of New Hope Behavioral Services II
common22 reviews mention this
Staff feel caring and professional
Residents and families often describe the staff as caring and professional.
Many reviewers say the people working there are understanding, nice, and genuinely supportive. Several mention specific case managers or clinicians as standout, and a few describe their help as life-changing. Even among more mixed comments, there are acknowledgements that some staff members provide helpful support. Overall, the strongest repeated impression is that the care experience can depend heavily on which providers a person gets.
common4 reviews mention this
Facility is described as clean
A number of reviewers mention the facility is clean.
Some reviews point to cleanliness in the physical space, including floors and bathrooms being kept clean. A few also mention a clean location when describing their overall experience. This comes up as a tangible positive, even when other parts of care feel inconsistent.
caveat16 reviews mention this
Scheduling and communication can slip
Reviews repeatedly raise concerns about scheduling and communication.
Several reviewers report problems getting appointments scheduled or kept, including cancellations, delays, and poor notice. Others describe difficulty with getting correct contact or paperwork information, which leads to confusion and missed care. A portion of the comments also describe shifting providers or case managers, adding to the sense of inconsistency. Taken together, the reviews suggest the day-to-day coordination can be frustrating when things don’t go smoothly.
caveat3 reviews mention this
Telehealth links and follow-through
Some residents describe telehealth issues that interrupted care.
A few reviews mention telehealth appointments feeling unorganized, including links that don’t work or aren’t sent in time. In those comments, the rescheduling process becomes another hurdle because it’s unclear or handled without the expected coordination. These experiences are described as preventing people from getting the help they needed when they needed it.
caveat6 reviews mention this
Medication and provider responsiveness
Medication decisions and responsiveness are a recurring concern.
Some reviewers criticize how medication is handled, including feeling misheard about medication effects or concerns about changes to prescriptions. Others describe long gaps between appointments, canceled visits, or needing to push for medication-related support. A different set of comments is positive about medication support, like regular medication administration by an RN, but overall the reviews show uneven experiences around medication management and follow-through.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
12 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Bishop (5 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
This part of Flint, Michigan, offers a convenient and diverse range of services for senior living. The area is home to several hospitals such as the Insight Recovery Center and Hurley Medical Center, ensuring accessible healthcare options. Additionally, there are numerous pharmacies nearby including Rite Aid and Grifols for medication needs. Residents can enjoy a variety of dining options such as Arby's, McDonald's, and Sharkey's Sports Bar, as well as cafes like Biggby Coffee and Starbucks for social gatherings. For recreational activities, seniors can explore parks like For-Mar Nature Preserve & Arboretum or visit places of worship such as Holy Redeemer Church or St John Vianney Church. Transportation options are also convenient with Amtrak station nearby and Bishop International Airport within a short distance for easy travel opportunities.
Hospitals
Dunahoo Erin Hope Network Insight Recovery Center Flint (0 miles)
Dr Ron Coriasso DO (2.2 miles)
Da Vita (3.2 miles)
Select Specialty Hospital (4.1 miles)
Ross Medical Education Center-Flint (4.8 miles)
Restaurants
Arby's (0.3 miles)
McDonald's (1.2 miles)
Red Baron (1.2 miles)
US Family Restaurant (1.2 miles)
Rally's (1.5 miles)
Sharkey's Sports Bar (1.7 miles)
Starlite Diner 2 (2.3 miles)
Pharmacies
Grifols (0.3 miles)
Discount Rx (1.2 miles)
Rite Aid (1.5 miles)
Rite Aid (1.7 miles)
VG'S Grocery (2.2 miles)
Flint Family Pharmacy (2.8 miles)
Thrifty Drugs (2.8 miles)
Physicians
Miracle-Ear Hearing Aid Center (1.1 miles)
Insight Institute of Neurosurgery & Neuroscience (1.2 miles)
Hurley Medical Center (1.3 miles)
Khaled M Shukairy (1.4 miles)
Elite Obgyn (1.5 miles)
Dr Jose Lopez (2.1 miles)
Genesee Cancer & Blood Disease Treatment Center PC (2.2 miles)
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12 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Bishop (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Comprehensive care with daily activities, medication management, and transport to medical appointments; furnished units and outdoor spaces.
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