New Center

1610 Crescent, Flint, MI 48503

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
55
4 stars
11
3 stars
9
2 stars
3
1 stars
22

Assisted Living

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    Overall Review of New Center

    Pros

    • pro It is a great place for rehabilitation.
    • pro The facility offers great classes and has excellent staff who go above and beyond.
    • pro New Paths Inc. is a great place to start recovery from drugs and alcohol.
    • pro Many staff members are amazing, encouraging, and dedicated to helping those in the community and making a positive change.
    • pro Clients appreciate their therapists at New Path, noting that they advocate for them.
    • pro New Paths is a wonderful place to transition from recovery into the real world.
    • pro The staff are very helpful and caring, and they go out of their way to assist residents.
    • pro The facility can save lives and helps people get back on the right track.
    • pro It is a resource that helps with many issues.
    • pro It is devoted to helping others.

    Cons

    • pro This place is a joke; they constantly argue with you on everything.
    • pro It stinks.
    • pro They violate HIPAA laws and charge insurance while you don't get what your insurance pays for.
    • pro There isn't enough staff.
    • pro This place doesn't care; you get no privacy and you definitely don't get your calorie count.
    • pro Some staff care, but the admins blame you when you speak up.
    • pro People there are extremely rude and arrogant.
    • pro The staff are uneducated people working for minimum wage who think they're bosses.
    • pro The place is owned by judges and attorneys; staff is rude and the place should be shut down.
    • pro The girl princess that works there is extremely rude.
    • pro Leave as soon as you can.
    • pro They don't value their workers.
    • pro There are more drugs in there than you think; the staff are not friendly; there isn't a single positive thing about New Paths.

    Review

    New Paths Inc. in Genesee County is a place that inspires strong, often mixed feelings. The bulk of the comments center on two opposing trajectories: for some, it's a lifeline that provides structure, resources, and genuine encouragement for recovery; for others, it's a source of frustration, mistrust, and even harm. Taken together, the reviews sketch a facility that can feel life-changing to some and deeply disappointing to others, depending on who's sharing the experience and when.

    On the positive side, many reviewers acknowledge real value in New Paths. They describe it as a great place to begin or restart recovery from addiction, with supportive classes and staff who go "above and beyond." Several accounts highlight friendly, respectful treatment from therapists and counselors, and some note specific staff members who made a meaningful difference, such as therapists who advocate for their clients. Phrases like "the staff is excellent," "very helpful and caring," and "the therapists are the best" recur across multiple voices. A number of reviewers emphasize the opportunity the program provides to learn, grow, and prepare for life beyond treatment, praising the sense of community and the practical steps toward getting back on one's feet. A few even describe it as a reliable place to transition from recovery into the real world, with people who are genuinely invested in helping others move forward.

    Even among the positive remarks, there are hints of nuance. Some reviewers mention that they or their loved ones have benefited over time, even if the journey wasn't perfect from the start. There are references to accessibility for families, resources that help with related issues, and the sense that dedicated staff members bring compassion to the job. One reviewer explicitly credits the program with helping their family member stay on track for years, underscoring that, for some people, the combination of support and accountability can translate into meaningful progress.

    But the other side of the coin is substantial and cannot be ignored. A sizeable portion of reviewers describe experiences that range from frustrating to alarming. Several paint a picture of rude or arrogant staff, with complaints about unprofessional behavior, harassment, or a simply dismissive attitude toward clients. Some describe New Paths as an "offender" program where the tone and culture feel punitive rather than therapeutic. Accusations of racism and political bias surface in multiple entries, with claims that staff treat people differently based on race and that discriminatory attitudes permeate interactions. The sense that "they don't like doing their job" appears in accounts of denial of services, harsh treatment, or a lack of basic courtesy.

    Concerns about privacy, rights, and care are prominent in many negative reviews. Several posts allege HIPAA violations, lack of privacy, and inadequate safeguarding of patient information. There are reports of medication being denied or dispensed inconsistently, and of people not receiving the medications they are entitled to. Complaints about the handling of calories, nutrition, and food practices - along with questions about the nonprofit status of the operation and how donated foods are billed to insurance - add a layer of distrust about the administration and financial practices. In particular, some reviewers challenge whether the facility's nonprofit status aligns with the way resources are managed and charged to clients or their insurers.

    Other criticisms touch on logistics and governance. A common thread is that there isn't enough staff to meet demand, leading to delays, neglect, or a sense that the facility is overwhelmed. Several posts describe disorganization, lost items, and inconsistent information about clients' whereabouts or eligibility, sometimes escalating into disputes about whether someone really attended or completed a given step. A recurring jab is the perception that the place is managed more like a courtroom or correctional setting than a therapeutic environment, with some reviewers explicitly noting ownership or influence by judges and attorneys. That perception, whether accurate or not, contributes to a sense that the facility's goals are not purely clinical or rehabilitative but entangled with external power structures.

    Despite the breadth of negative remarks, there are still voices that find value in the facility's existence and what it promises to offer. Some reviewers acknowledge that, when functioning well, the program provides important resources, opportunities to learn, and a supportive environment for those who are ready to engage. They emphasize the potential for accountability, structure, and community that can be essential to recovery. A few even describe moments of genuine progress, gratitude toward staff, and a belief that the place has saved or redirected lives. In these accounts, the care is there, the intention is evident, and the impact can be real - if the conditions are right and the system operates as hoped.

    Taken as a whole, the collection of opinions paints a facility that is deeply polarized. For some, New Paths represents a meaningful path to sobriety, personal growth, and a better future, reinforced by caring professionals and practical programs. For others, it feels mismanaged, judgmental, and legally or ethically questionable, with serious concerns about privacy, access to care, and the treatment environment. The truth seems to lie somewhere in between: the program can be a genuine lifeline for some participants, but it also carries risks and disappointments that stem from staffing, leadership, and the broader organizational framework. Prospective clients and their families might benefit from approaching New Paths with clear questions about staff qualifications, patient rights, privacy protections, program structure, and how the nonprofit model translates into service delivery and accountability.

    If you're considering involvement with New Paths, you may want to engage in a thorough, two-way check-in: ask about current staffing levels and turnover, request details on how patient medications are managed, clarify privacy safeguards and HIPAA compliance, and seek out recent feedback from current clients or families who have experiences similar to yours. Visiting the facility, speaking with multiple staff members, and requesting a tour or an intake briefing can help you assess whether the environment aligns with your expectations for support, dignity, and effective care. In the end, the decision to engage with New Paths will likely hinge on your particular needs, your experience with the staff at the moment, and your confidence that the program can provide the structure, respect, and resources you require for recovery.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bishop (5 miles away) Bishop (5 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to our new assisted living community located in Flint, MI. Our facility is designed to provide a comfortable and supportive environment for seniors who require assistance with daily activities.

    Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a spacious dining room where delicious meals are served, ensuring that each resident's dietary needs and restrictions are taken into consideration. The entire facility is fully furnished, creating a home-like atmosphere.

    For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are provided regularly to ensure that the living spaces remain clean and tidy. In addition, we offer move-in coordination services to assist residents in transitioning smoothly to their new home.

    To keep our residents connected with their loved ones and the outside world, we provide telephone services as well as Wi-Fi/high-speed internet access throughout the community.

    We understand the importance of providing comprehensive care services to meet the individual needs of our residents. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident's medical needs are met effectively. For those managing diabetes or requiring special dietary restrictions, we offer personalized support in meal preparation and service.

    Transportation arrangements for medical appointments are made easily accessible for our residents' convenience. Moreover, scheduled daily activities are offered within our community to promote social engagement and enrich the lives of our residents.

    Conveniently located near various amenities, our assisted living community provides easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

    We strive to create a welcoming environment where seniors can thrive and feel at home in Flint's vibrant community.

    Nearby Places of Interest

    Physicians

    • Genesee Cancer & Blood Disease Treatment Center PC (0.6 miles)
    • Douglas M. Iddings, DO (0.7 miles)
    • Hurley Center For Maternal & Fetal Medicine (1.7 miles)
    • Obstetric & Gynecologic Associates Of Flint PC (1.7 miles)
    • Moreno Edilberto MD (1.7 miles)
    • IVF Michigan Flint (1.7 miles)
    • Elite Obgyn (2 miles)

    Pharmacies

    • Rite Aid (1 miles)
    • Advanced Care Pharmacy (1.5 miles)
    • Grifols (1.5 miles)
    • VG'S Grocery (2 miles)
    • Discount Rx (2.1 miles)
    • North Saginaw Pharmacy (2.2 miles)
    • Rite Aid (2.3 miles)

    Cafes

    • Cafe Rhema (1 miles)
    • Starbucks (1.9 miles)
    • Biggby Coffee (2.5 miles)
    • Tim Hortons (2.9 miles)

    Transportation

    • Amtrak (1 miles)
    • Bishop International Airport (FNT) (4.4 miles)

    Hospitals

    • Dunahoo Erin Hope Network Insight Recovery Center Flint (1.7 miles)
    • Da Vita (1.7 miles)
    • Dr Ron Coriasso DO (2.3 miles)
    • Select Specialty Hospital (3.1 miles)
    • Ross Medical Education Center-Flint (4.5 miles)

    Restaurants

    • Arby's (1.9 miles)
    • Starlite Diner 2 (2.2 miles)
    • Banana Boat Ice Cream (2.2 miles)
    • Applebee's (2.2 miles)
    • Starlite Coney Island (2.2 miles)
    • McDonald's (2.5 miles)
    • Red Baron (2.6 miles)

    Places of Worship

    • St John Vianney Church (2.5 miles)
    • Holy Redeemer Church (2.7 miles)
    • Blessed Sacrament Catholic Church (4.5 miles)
    • House of Prayer Missionary Baptist Church (5 miles)

    Parks

    • Riverbank Park (3.1 miles)
    • For-Mar Nature Preserve & Arboretum (3.3 miles)
    • Stepping Stone Falls (3.5 miles)

    Theaters

    • Rave Motion Pictures Flint West 14 (4.1 miles)

    Frequently Asked Questions

    Where is New Center?

    Nearby Communities

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