3402 Mallery Street, Flint, MI 48504
For more information about senior living options: (844) 490-3973
The reviews paint a picture of a senior living community in Flint that many residents and families find welcoming and comforting. A recurring thread is warmth and approachability: "Staff is friendly and the ladies that live there are all amazing and kind," one reviewer notes, a sentiment echoed by others who describe the place as "very nice and clean" with staff who are "nice & available when needed." The overall atmosphere is described as homey and comfortable, with several reviewers emphasizing how well the staff attend to residents and how much residents seem to enjoy living there.
Yet, the positive tone sits alongside a few pointed concerns. One reviewer recounts practical maintenance and communication issues that have persisted, noting that their friend's TV has not been fixed since arrival and could require a new wire for reception. They also describe the phone system as "very hard to understand" and recount attempts to change a voicemail greeting that left an 84-year-old resident without clear help. These details illustrate that, even in a generally caring environment, operational snags can hinder daily life for residents and their families.
Despite these hiccups, several comments highlight strong leadership and teamwork within the facility. A resident in Flint emphasizes that if you live there, it's a good place to call home, thanks to lots of trees and a setting that feels almost country-like while still being in the city. The same review praises the workers as "excellent" and says the office staff "care and try to help as much as possible," noting how rare it is to see such a level of dedication and suggesting the team could benefit from a bonus to recognize their hard work. This sense of appreciation for management and staff is echoed by others who describe the office as going "above and beyond" for residents.
There are also notes about inconsistency in service. A few reviewers report being less satisfied with certain staff members, with one saying "They are not very helpful at all" and another pointing to a specific employee as "rude" (Yvonda) and not happy with the service. These marked differences among staff experiences underscore that, while many residents feel cared for, not every interaction leaves a positive impression, and personal dynamics can significantly color someone's experience of the facility.
One of the most vivid themes in the feedback is gratitude for supportive leadership during challenging times. During the height of the COVID-19 pandemic, the director, Kelly Price, is credited with doing a remarkable job of keeping residents and staff safe, and a family expresses deep gratitude for the ongoing care their mother received, especially during that difficult period. The same message of appreciation is echoed by a family member who found comfort in hearing from their mother how much she appreciated the staff, a reminder of the emotional importance of compassionate care in such settings.
Several reviewers share memorable positive experiences related to day-to-day life at the community. A visitor who stopped by described a pleasant experience with a resident who was "so happy in her new environment," noting features like no stairs, a convenient elevator, and an intercom-style phone system to alert residents about upcoming events. They remarked that the staff were great and that the facility looked and felt well cared for. Others celebrate the thoughtful meal planning, abundant outings, and the camaraderie among residents, which collectively contribute to a sense of belonging and engagement beyond merely existing within a facility.
Financially and emotionally charged claims also surface in the review pool. A particularly stark critique warns that prices can be "ridiculously high," citing a figure of "2000+ dollars for a room the size of a jail cell." Alongside this financial concern, there are serious allegations from another reviewer who claimed elderly abuse and misuse of medication, alleging that their mother was drugged, placed in hospice, and that they had to work to bring her back to herself over several months. They describe disturbing scenes such as a resident sleeping in the shower and a flooded bathroom floor, painting a stark contrast to the facility's otherwise clean and welcoming exterior. While these claims are grave and would warrant thorough investigation, they reflect the depth of distrust that can arise when families feel their loved ones are not being protected or properly cared for.
In sum, the collective feedback presents a facility that many residents and families hold in high regard for its cleanliness, amenities, and the evident care and dedication of many staff members. It is described as a place with a warm, home-like atmosphere where residents form bonds and find meaningful activities, meals, and outings that enrich daily life. At the same time, it acknowledges real concerns about inconsistent staff experiences, maintenance and communication gaps, and serious allegations around safety and care. The overarching narrative suggests a community with strong potential and genuine care, tempered by the need for ongoing attention to staff consistency, operational reliability, and transparent, responsive care practices. One brief and cryptic line - "Ilona Lein blazer" - appears among the notes, a reminder that individual voices in these reviews can be varied and sometimes puzzling, even as the larger themes of comfort, care, and community resilience emerge most clearly.
Civic Manor Adult Foster Care in Flint, MI offers a comfortable and convenient assisted living community for seniors. The community provides a range of amenities to ensure residents have a pleasant and fulfilling stay.
Residents can enjoy delicious meals in the dining room, which caters to special dietary restrictions. The living spaces are fully furnished and offer a cozy environment for residents to relax and feel at home.
For those who appreciate nature, there is a garden and outdoor space where residents can engage in outdoor activities or simply relax in the fresh air. Housekeeping services are provided to maintain a clean and tidy living environment.
Civic Manor also offers move-in coordination services, making the transition into the community seamless for new residents. Wi-Fi/high-speed internet connection is available, allowing residents to stay connected with their loved ones or browse the internet at their convenience.
The care services provided by Civic Manor cater to residents' daily needs and well-being. Assistance with activities of daily living such as bathing, dressing, and transfers is offered to ensure that residents receive the support they require. The staff also coordinates with healthcare providers when needed and assists with medication management.
Transportation arrangements are available for medical appointments, ensuring that residents can access necessary healthcare services conveniently. Additionally, there are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals located nearby for recreational activities or healthcare needs.
At Civic Manor Adult Foster Care in Flint, MI, residents can expect a warm and inviting environment where their care needs are met while enjoying a variety of amenities and nearby attractions.
This part of Flint, Michigan offers a convenient location with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and health care services. In terms of dining options, there are familiar chains like McDonald's and Taco Bell, as well as more sit-down options like Red Lobster and Cracker Barrel. The area also boasts a number of medical facilities, including hospitals and physician practices, providing easy access to healthcare services. For leisure activities, residents can visit the nearby movie theater or enjoy the outdoors at parks like Riverbank Park and Stepping Stone Falls. Overall, this area provides a mix of essential services and recreational opportunities for those considering senior living in Flint.
Civic Manor Adult Foster Care is located at 3402 Mallery Street, Flint, MI 48504 in Genesee County, Michigan
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