Excellacare Inc is a senior community in Farmington, MI.
Information last verified:
20853 Farmington Rd, Farmington, MI 48336
For more information about senior living options: (866) 208-4318
4.2 from 49 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
0
1 stars
8
Overall Review of Excellacare Inc
common15 reviews mention this
Scheduling flexibility is a highlight
Caregivers and office support describe scheduling flexibility as a major reason they recommend Excellacare.
Multiple reviews say they can choose hours, pick shifts, or have schedules that fit around personal needs. Several people also mention that the office helps fill schedules and stays responsive when availability changes. A few reviews also note options for the locations they can work, which adds to the flexibility.
common25 reviews mention this
Supportive, responsive staff comes up often
Residents’ families and caregivers describe staff as friendly, helpful, and quick to respond.
Reviews repeatedly mention staff being friendly and responsive, including quick answers to questions and help when something is needed. Care-related mentions include caregivers arriving on time, nurses answering questions, and office staff assisting with supplies. Even among negative comments, the contrast is framed around communication and follow-through rather than a general lack of staff availability.
differentiator3 reviews mention this
Home care helps clients stay at home
Families describe care that supports loved ones receiving help while staying in their home.
One review says the services let a mother remain independently in her home, with a caregiver arriving on time for help twice a week. Another describes support while taking care of a parent at home and says nurses come out and answer questions. A third mentions a timely, practical response when supplies were needed until they could be obtained.
caveat2 reviews mention this
Staffing gaps can disrupt care
Some reviewers report difficulties finding replacement help when care needs change.
A negative review says an aid was unable to be replaced and that the company did not find someone to assist with daily needs. Another criticizes service quality and describes repeated failure to return calls. Together, these comments point to follow-through problems when staffing changes are needed.
caveat3 reviews mention this
Pay and compensation concerns appear in reviews
Several reviewers raise concerns about pay levels or whether workers are paid properly.
Some comments explicitly characterize pay as low or insufficient. Another mentions a pay discrepancy being resolved quickly, but the fact that it occurred still shows compensation can be inconsistent. A separate review goes further, alleging the owner does not pay people and that workers are dismissed without cause.
caveat2 reviews mention this
Allegations about paid review requests
A few reviews allege the company sought paid reviews or offered compensation for positive posts.
Two reviews specifically claim employees were paid a set amount to leave positive reviews online. One of those reviews argues it was done to generate praise, while another simply repeats the allegation as part of a broader negative evaluation. These claims are presented as reviewer allegations rather than verified facts within the review text.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Detroit Metropolitan-Wayne County (16 miles away)
Nearby Places of Interest
Farmington, Michigan offers a convenient and accessible location for seniors looking to settle in a vibrant community. With a variety of pharmacies, physicians, and hospitals within close proximity, residents can easily access essential healthcare services. Additionally, the presence of parks and cafes provides opportunities for leisurely activities and socializing with friends and neighbors. The diverse array of restaurants in the area offer options for dining out or grabbing a quick bite to eat. For entertainment, theaters such as Riviera Cinema are nearby for enjoying movies. Places of worship like Ward Church and Church of the Holy Family cater to spiritual needs. Overall, Farmington presents a well-rounded environment with amenities that cater to both practical and recreational needs for seniors looking to enjoy their golden years in this area.
Pharmacies
Walgreens (0.3 miles)
Kroger Pharmacy (0.4 miles)
Rite Aid (2.1 miles)
Walgreens (2.2 miles)
Rite Aid (3 miles)
CVS Pharmacy (3 miles)
Meijer Pharmacy (3.2 miles)
Physicians
Beaumont Midwest Internal Medicine Associates (0.4 miles)
Asthma & Allergic Disease Center (0.4 miles)
Ophthalmic Specialists of Michigan - Livonia Office (2.2 miles)
Excellacare Inc on seniors.fyi includes 5 photos including images showing office, workspace, interior, reception, decor, healthcare, and more.
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The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Excellacare Inc photos
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Detroit Metropolitan-Wayne County (16 miles away)
Amenities-rich location with abundant nearby social and healthcare options.
A Detailed Exploration of Living Wills and Advance Directives
Comprehensive Guide to Medicare Coverage for Hospice Care
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
