Excellacare Adult Day Care in Farmington Hills, MI

Pros

• Jigar S. demonstrates superb knowledge, professional technical skills, compassion, and an encouraging attitude.
• Jigar utilizes different physical therapy treatments that produced real results.
• Jigar motivates patients even when the pain and stiffness are at their worst.
• Jigar is truly talented and cares about the welfare of his patients.
• Excellacare is a great place to work with flexible hours and dedicated staff.
• The office staff at Excellacare treats everyone with dignity and respect.
• Excellacare's caregivers give everything they have when caring for families.
• Clients would recommend Excellacare to others without hesitation.

Cons

• Holli Bozeman is not only lazy and unprofessional, she also uses vulgar language.
• The Livonia staff is rude, provides poor service, and is neglectful.
• Emily is lazy.
• Tracy never returns calls.
• This company is in complete disarray.
• The owner doesn't pay people and fires them for nothing.
• The company paid employees to post positive Google reviews.
• They wrote nasty emails, called me names, and the office laughed at me.
• They are horrible.

Review

Excellacare Adult Day Care in Farmington Hills is best suited for families that want in-home support enabling an aging loved one to stay independent, with a caregiver network that can flex around medical appointments, mobility limits, and daily routines. The model relies on locally based caregivers who can adapt to changing needs, rather than a fixed facility schedule. Several clients report meaningful help that allows an elderly relative to remain at home with twice?weekly visits and responsive coordination from office teams. For families navigating Medicaid considerations, the organization presents a practical option that prioritizes practical care in familiar surroundings over institutional care, making it a sensible choice when preserving independence is the top goal.

The strongest positives are the staff's dedication, the quality of on-site care, and the ability to tailor scheduling to real life. A standout example is a physical therapy professional who delivers competent, compassionate treatment that produces tangible progress and motivates patients through painful sessions. Across the board, caregivers are described as caring, punctual, and respectful, with office personnel who are responsive and supportive when questions arise. The ability to pick shifts and locations, plus weekly payroll and flexible hours, repeatedly emerge as major satisfiers for caregivers themselves, which in turn fuels steadier, more engaged care for clients. When care teams feel valued and supported, families benefit from more consistent, attentive service.

Yet the experience is not uniformly uniform. A notable minority of reviews raise concerns about management and organizational practices, including allegations that a business owner engaged in reputation manipulation, and criticisms of HR conduct. Some families report uneven service depending on the office, with particular frustration directed at Livonia operations. There are mentions of slow or incomplete communication, missed calls, and difficulties securing replacements when a regular aide cannot be found. Also, terms like "steady work, low pay" remind that compensation and scheduling pressure can color staff morale and, by extension, client satisfaction in ways that families should probe before committing. These threads indicate real risk in consistency across locations.

Despite those concerns, the core value proposition remains compelling for many families. The ability to maintain home life while receiving skilled supports - evidenced by positive notes on physical therapy outcomes and reliable, courteous caregivers - often offsets the potential downsides when the family interacts with a well?chosen local office and caregiver team. Flexible scheduling, the likelihood of ongoing relationships with the same aides, and a workforce that emphasizes patient dignity and timely communication create a practical, grounded solution for in?home care. The fact that families can secure stable routines and predictable visit windows matters far more in day-to-day life than glossy promises; in that regard, Excellacare tends to deliver where it counts.

Families who should consider alternatives are those seeking a more hands-off, facility-based or memory?care?specific environment, or those who require a higher level of medical oversight than home visits typically provide. If consistent, centralized leadership across multiple offices is nonnegotiable, or if a spotless, uniform client experience is essential, exploring other local agencies or larger operators with a standardized culture may be prudent. For households needing round-the-clock live?in support, or demanding specialized memory?care programming and security features, a dedicated program outside the Excellacare framework could be more appropriate. In short, this is a strong fit for flexible, home?based care with an emphasis on independence, not a one-size-fits-all day program.

Bottom line: Excellacare offers a practical, family?focused option for in?home care that can keep a loved one living at home with dignity, supported by a motivated caregiver network and skilled therapy when needed. The decision rests on tolerance for office?level variability and the importance of a local, personalized care team versus the comfort of a uniformly managed program. Pros - flexible schedules, responsive office support, skilled therapy, and the chance to build lasting caregiver relationships - often outweigh the cons for families who vet a specific office and caregiver carefully. Do due diligence: meet the office supervisor, request to observe a care planning session, confirm caregiver assignments, and establish a short?term trial to gauge fit before committing long?term.

Located in the heart of Farmington Hills, Michigan, this bustling neighborhood offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With multiple pharmacies such as Walgreens and Kroger Pharmacy nearby, access to medication and healthcare is readily available. Physicians' offices like Beaumont Midwest Internal Medicine Associates and Asthma & Allergic Disease Center are conveniently located for regular check-ups and specialized care. For recreation, parks like Flanders Park provide a serene environment for outdoor activities. Dining options range from fast food chains like McDonald's to family-friendly restaurants such as Rose's Family Restaurant. The area also boasts theaters like Riviera Cinema for entertainment options. Hospitals like Botsford Hospital ensure quick access to medical care in case of emergencies, while cafes like Panera Bread offer a cozy spot for socializing over coffee. Places of worship like Brightmoor Christian Church cater to spiritual needs within the community, making this neighborhood an ideal choice for seniors seeking a well-rounded living experience.

Pharmacies

• Walgreens (0.3 miles)
• Kroger Pharmacy (0.4 miles)
• Rite Aid (2.1 miles)
• Walgreens (2.2 miles)
• Rite Aid (3 miles)
• CVS Pharmacy (3 miles)
• Meijer Pharmacy (3.2 miles)

Physicians

• Beaumont Midwest Internal Medicine Associates (0.4 miles)
• Asthma & Allergic Disease Center (0.4 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (2.2 miles)
• Livonia Dermatology (3.6 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (3.8 miles)
• Michigan Institute For Neurological Disorders (4.5 miles)
• Meadowbrook Medical Center (4.8 miles)

Parks

• Flanders Park (0.4 miles)
• Woodland Hills Nature Park (3.4 miles)
• Rotary Park (4.7 miles)
• Liberty Park Playground (6.8 miles)
• Karner Farm (7.7 miles)

Restaurants

• McDonald's (1.1 miles)
• Coaches Corner of Livonia (1.6 miles)
• 2 Rose's Family Restaurant (2 miles)
• Twin Peaks (3 miles)
• Grand Tavern (3 miles)
• Taco Bell (3 miles)
• Chick-Fil-A (3 miles)

Theaters

• Riviera Cinema (1.8 miles)
• Phoenix Theatres Laurel Park Place (2.9 miles)
• Emagine Novi (6.5 miles)

Hospitals

• Botsford Hospital (2.6 miles)
• Trinity Health Wound Care - Livonia Hospital (3.7 miles)
• Henry Ford West Bloomfield Hospital (6.7 miles)
• Providence Park Hospital (7.9 miles)

Cafes

• Panera Bread (3 miles)
• Tim Hortons (3.8 miles)
• Starbucks (5 miles)
• Starbucks (5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.4 miles)
• Panera Bread (5.7 miles)

Places of Worship

• Ward Church (3.8 miles)
• Church of the Holy Family (4.5 miles)
• Brightmoor Christian Church (6.1 miles)