5340 Park Lake, East Lansing, MI 48823
For more information about senior living options: (844) 490-3973
This place is beautiful. The staff go above and beyond. The outside grounds are beautiful. The food is outstanding. The staff is great and there are lots of activities for the residents. The new upgrades are amazing and the staff was super friendly. A great place for your elderly relatives to live. My grandparents moved into The Marquette... They cannot stop raving about the environment and the staff. Recently found a home for my grandmother... The team here has been nothing but helpful during this transition and has made our experience wonderful. Wonderful place, great staff, tasty meals. Clean and a comfortable temperature the whole building.
The food is horrible. Residents feel they are prisoners paying a high price and should be treated better for what they pay. Trips are canceled due to no staff. There is not enough staff to provide promised amenities, with barely any wait staff or kitchen staff. Management has changed many times and communication is zero; excuses and promises go unfulfilled. The promised cleaning has stopped and there are serious health concerns with the living conditions. The new rent is higher than the resident's monthly income, forcing family contributions. The old general manager was fired and some staff are unhelpful, with unresolved maintenance issues. They would not recommend the location until management changes and facilities improve. Meals can arrive as cold, hard, dried up chicken breasts with no vegetables.Across several reviews of senior living communities in Michigan, the experiences paint a picture of two very different realities happening under the same broad umbrella of independent and assisted living. Some residents and families sing high praises about environment, staff, and activity offerings, while others describe frustration with management decisions, rising costs, and gaps in dining and care. The strongest throughlines are the warmth of the people who work there and the ongoing tensions around leadership, staffing, and value.
At StoryPoint East Lansing, the sentiment is frequently glowing. Reviewers emphasize a welcoming, well-kept facility with lots of activity and a dining experience that many describe as wonderful. Stories highlight specific staff members who stand out for their dedication: Sarra, the chief, and Logan, along with the rest of the team, are often praised for going above and beyond. The executive chef earns particular admiration in several notes, reinforcing the impression that residents feel cared for in the dining room as well as the common areas. Several residents recount inviting, personal interactions - sales staff like Katie going the extra mile, offering meals or tours, and making the transition smoother for families. The grounds are described as beautifully maintained, and the overall atmosphere is repeatedly framed as friendly and secure. In short, StoryPoint East Lansing is frequently portrayed as a high-quality senior living community with attentive staff and strong social programming.
But not all experiences align with that ideal. Some reviewers express deep concerns about changes in ownership and what they feel are escalating costs. One account alleges that a new company bought the property and raised rent by a substantial amount, while arbitrarily "throwing" some aid staff under the bus, leading certain residents - especially family members of those with fixed incomes - to consider moving elsewhere. Other comments point to trips and activities being canceled due to insufficient staffing, and to a perception that the community's priorities are more financial than compassionate. A few reviews describe the meal service as inconsistent, with some residents feeling that the quality or variety of food does not meet what they were promised, and that the dining experience can feel less satisfying when staffing is stretched thin. Taken together, the mixed feedback at StoryPoint reflects a tension between praised hospitality and concerns about staffing, affordability, and reliable execution of promised amenities.
The Marquette, another prominent Michigan senior community, yields its own dual portrait. On the positive side, reviewers consistently praise the environment itself - the setting, the clean facility, and the friendliness of staff. The presence of on-site Tender Hearts care services is repeatedly mentioned as a strong asset, and residents describe the staff as caring and helpful. Karina, Katie (the sales manager), Malik (the manager), and the hospitality team receive specific shout-outs for their attentiveness and people-focused approach. There are stories of smooth move-ins, helpful tours, and staff who make families feel welcome and supported during transitions. In addition, residents highlight meaningful activities and a sense of community, with many noting that family members are always invited to participate in events and meals, which strengthens the feeling of a warm, inclusive environment. In short, The Marquette is often portrayed as a livable, well-run community with dedicated staff and a strong emphasis on resident well-being.
Yet, The Marquette also has voices describing ongoing management changes and periods of disconnect. Several reviews point to communication gaps and fluctuating leadership that have, in some cases, led to frustration. There are mentions of maintenance problems, delayed or unfulfilled promises, and concerns about living conditions in some units. One reviewer recounts a long-standing effort to address repairs that were not resolved promptly, followed by suggestions that a different leadership approach could better align the facility's operations with residents' expectations. Another account notes that, while many staff members are wonderful, there are times when managers do not seem to fully understand or meet the day-to-day needs of residents, leading to feelings of disappointment and mistrust. These critiques underscore a recurring theme: even in places praised for people and setting, effective, consistent leadership and reliable maintenance are crucial to resident satisfaction.
Some reviewers broaden the critique to the broader market, even naming a familiar national operator in a cautionary context. One account describes a change in management at a location associated with Atria and urges potential residents to scrutinize lease terms and management practices before committing. The core concern across these comments is clear: high costs paired with uncertain or inconsistent service levels can negate otherwise positive attributes such as beautiful facilities, caring staff, and robust activity calendars. The underlying message for families and prospective residents is to conduct thorough on-site visits, speak directly with current residents, and ask pointed questions about staffing coverage, accountability, and what amenities are guaranteed versus what is subject to change.
Taken as a whole, these reviews present a tapestry of strong positives and notable warnings. The best experiences highlight friendly, capable staff who remember residents' names, a sense of community, well-maintained grounds, and engaging programs, all supported by responsive dining teams and on-site care when needed. The counterpoints remind us that staffing levels, leadership stability, transparent communication, and predictable pricing are equally essential to sustaining quality over time. For anyone evaluating these communities, the message is pragmatic: visit in person, talk to residents and staff, observe how meals and activities are actually delivered, and carefully review lease terms and any ownership changes. With careful due diligence, families can find a setting that aligns with their loved one's needs and their own expectations for value, care, and community.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kalkidan Afc 2 in East Lansing, MI is an assisted living community that offers board and care home services as well as respite care. Residents can enjoy a range of amenities including a dining room, fully furnished accommodations, a garden, housekeeping services, move-in coordination assistance, outdoor space for relaxation, telephone access, and Wi-Fi/high-speed internet connectivity.
The community provides comprehensive care services to residents which include assistance with activities of daily living such as bathing, dressing, and transfers. There is also coordination with healthcare providers to ensure residents receive the necessary medical attention. For individuals with diabetes or special dietary restrictions, the community offers diabetes diet management and meal preparation services.
Transportation arrangements are made for medical appointments and there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals to cater to the residents' needs. Additionally, Kalkidan Afc 2 organizes scheduled daily activities to promote social engagement and overall well-being.
Overall, Kalkidan Afc 2 in East Lansing provides a comfortable and supportive environment for seniors requiring assisted living services while offering various amenities and convenient access to nearby facilities.
Kalkidan Afc 2 is located at 5340 Park Lake, East Lansing, MI 48823 in Ingham County, Michigan
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