Coleman House is an assisted living community in East Lansing, MI.
Information last verified:
3255 East Coleman Road, East Lansing, MI 48823
For more information about senior living options: (866) 208-4318
3.9 from 113 reviews
5 stars
80
4 stars
3
3 stars
1
2 stars
2
1 stars
27
Overall Review of Coleman House
common10 reviews mention this
Staff responsiveness shows up most
Residents repeatedly describe the office team as helpful and quick to respond.
A lot of reviews focus on how supportive the leasing office staff feels in day-to-day interactions, from answering questions to helping resolve leasing or maintenance concerns. Several residents specifically call out named staff and describe their help as prompt and professional. Even some more critical reviews still acknowledge friendliness or approachability from portions of the team, while they save the biggest complaints for how issues are handled.
caveat7 reviews mention this
Maintenance quality varies by experience
Maintenance gets praised for speed, but residents also report serious delays.
Some residents describe maintenance as fast and efficient, including quick fixes and follow-through after requests. Others report that key repairs take weeks or go unresolved, including major comfort issues like air-conditioning and other upkeep problems. Reviews also mention situations where maintenance marks items as complete without fully resolving the underlying issue, which contributes to inconsistency in the experience.
caveat7 reviews mention this
Cleanliness at move-in is inconsistent
Several residents report units or common areas arriving dirty or unclean.
Multiple reviews describe dirty conditions at move-in, including smudges, stained flooring, pests, mold concerns, and broader shared-area mess. Some residents say bedrooms and bathrooms were cleaner than common spaces, while others describe apartments as feeling unlivable due to cleanliness problems. There are also mentions of cleaning not fully addressing issues that were expected to be resolved before move-in.
caveat6 reviews mention this
Management communication is a recurring issue
Residents describe inconsistent communication and lack of follow-through.
A recurring concern is that residents feel management does not respond, or that promises are not followed by action. Several reviews cite delays handling time-sensitive items like packages and medication, or point to unanswered messages and difficulty reaching the office. A few reviews also describe conflicting guidance or enforcement compared with what residents say they were previously told, which adds to the frustration.
caveat2 reviews mention this
Pricing feels affordable, then not
Reviews split on value, with some calling it affordable and others calling it predatory.
At least one resident frames the rent as affordable and cites that as part of a generally positive experience. Others strongly disagree, saying pricing is unfair and not worth the tradeoffs they experienced. Taken together, reviews suggest the value perception depends heavily on how maintenance and management issues are handled.
common3 reviews mention this
Location is convenient for students
Residents mention the area as convenient and easy to get to.
Several reviews point to convenience around the community, including quick access to nearby needs. One resident also describes the location as fitting well for their situation and compares it favorably for what they pay. This theme shows up alongside comments about being near restaurants and other common destinations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
12 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Capital City (5 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Jimmy's Pub (0.2 miles)
Reno's East (1.7 miles)
McAlister's Deli (1.8 miles)
Bravo! Italian Kitchen (1.9 miles)
P.F. Chang's China Bistro (1.9 miles)
Boston's Restaurant & Sports Bar (1.9 miles)
Culver's (1.9 miles)
Physicians
Dr Limonoff (1 miles)
Sparrow Family Health Center North (1 miles)
Allergy & Asthma Clinic of East Lansing (1 miles)
Capital Infusion Center (1 miles)
Primary Care Partners (1.1 miles)
Kirsten E. Dickinson, MD, FAAD (1.3 miles)
Mid Michigan Surgeons PC (1.4 miles)
Pharmacies
Meijer Pharmacy (1.1 miles)
Rite Aid (1.7 miles)
Health Mart Pharmacy (1.8 miles)
Walgreens (2.4 miles)
Sparrow Pharmacy Plus - Sparrow Health Center Lansing (2.5 miles)
Walgreens (2.5 miles)
CVS Pharmacy (2.6 miles)
Cafes
Starbucks (1.2 miles)
Starbucks (1.9 miles)
Foster Coffee Company (2.5 miles)
Starbucks (2.6 miles)
Starbucks (2.9 miles)
Chapelure (3.8 miles)
Biggby Coffee (3.9 miles)
Theaters
NCG Eastwood Cinemas (1.8 miles)
Parks
Patriarche Park (1.9 miles)
Granger Meadows Park (2.5 miles)
Hidden River Park (2.6 miles)
Lake Lansing Park South (3.9 miles)
Places of Worship
Ascension Lutheran Church (2.3 miles)
University Reformed Church (3.4 miles)
Transportation
U-Haul Moving & Storage (3.1 miles)
Amtrak (3.7 miles)
Hospitals
Sparrow Hospital- 4 Foster (3.8 miles)
Sparrow Health System (3.8 miles)
Sparrow Regional Neonatal Icu (3.8 miles)
Sparrow Hospital Cafeteria (3.8 miles)
Halliday Renee Pa Sparrow Hospital Lansing (3.8 miles)
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
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12 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Capital City (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Comprehensive memory care with 24/7 supervision and dementia programming.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults