Information last verified:
3255 East Coleman Road, East Lansing, MI 48823
For more information about senior living options: (844) 490-3973
Wael from maintenance was a great help; quick and efficient. The front desk arranged a full cleaning service, and things have been great so far. Alicia is consistently praised for professionalism and dedication. TT is extremely pleasant and helpful. London, Val, and Angelique are consistently kind, welcoming, and helpful. The Club at Chandler Crossings offers a welcoming atmosphere, top-tier amenities, and a friendly, helpful staff.
Maintenance here is awful; the waste disposer has been broken for over three months, making the kitchen sink and dishwasher unusable. The lock was replaced without notice, keys were not prepared, and four keys were handed to roommates who left them in the apartment, leaving others locked out. They did not have hot water for more than three weeks. The AC is unreliable and many maintenance requests are marked as completed without actually fixing the issue, leaving the unit uncomfortably hot. The complex is poorly maintained and concerns are brushed off or ignored. There is no real security; cars are broken into and catalytic converters are stolen. The staff are unprofessional and unhelpful, frequently ignoring maintenance requests and failing to communicate.Coleman House in East Lansing is best suited for renters who prioritize affordability above all else and are prepared to navigate a mixed service track. The standout advantage is the bottom-line price, which makes this community feasible for students, budget-conscious tenants, or families seeking a small footprint without paying premium rents. Move-in stories show the price being a meaningful draw, and when staff step in to address housekeeping gaps, the overall impression improves. This is not a luxury option, but for those who can tolerate a modest level of service and are willing to roll up sleeves to manage some day-to-day gaps, Coleman House can be a workable living arrangement.
There are concrete reasons to value a few staff moments that do surface from time to time. Wael from maintenance and Canaan’s weekend-cleaning gesture illustrate that capable, customer-focused workers exist on site who are willing to go beyond the bare minimum when brought into a problem. The front desk’s willingness to arrange a full cleaning service after an initial rough spell also signals that, with the right nudge, certain issues can be addressed and the room can reach a reasonable standard. In short, the right staff members can lift the experience from disappointing to acceptable, and affordability remains the primary halo around the property when those moments occur.
Yet the most persistent reality is a long parade of unresolved maintenance and administrative gaps that undermine the appeal of the price. A waste disposer left broken for months, with repeated visits promised but not fulfilled, creates gridlock in a kitchen and erodes confidence in the building’s reliability. A history of inconsistent attention to basic work orders, claims of “priority” without timely follow-through, translates into a sense that rent checks are accepted while repairs are deferred. Several residents describe lock issues that result in access problems, and even when replacements are performed, communication around timing and next steps is frequently missing. This pattern matters, because predictable maintenance is a core expectation in any senior-adjacent or student-focused building, and Coleman House has struggled to meet it consistently.
Another recurring concern is the move-in and ongoing quality control that should be non-negotiable in lease-based housing. Reviews recount rooms that were dirty at or shortly after move-in, with the implication that the standard of initial cleaning never fully aligned with tenants’ expectations. When cabinet, flooring, or plumbing concerns emerge, the response often arrives late or incompletely, fueling frustration and distrust. The combination of hot-water interruptions, missing or mismatched keys, and misleading assurances about when fixes will occur creates a sense of being continually a step behind and leaves residents feeling undervalued. For families with packed schedules or residents who rely on predictable utilities and safe, clean spaces, these patterns are a meaningful dealbreaker.
Safety and reliability compound the concerns. Several posts point to unsafe conditions and unresolved structural or cosmetic problems that should have been addressed before occupancy. Reports of cabinets loosening, water intrusion, and other maintenance failures not being resolved in a timely fashion contribute to a perception that safety is not the top priority. While the property can be financially accessible, its ability to provide a consistently secure, well-maintained living environment remains in question. The result is a risk calculus: the lower rent is offset only partially by the potential for ongoing headaches, miscommunication, and confrontations over deposits and final balances.
In weighing the pros against the cons, Coleman House yields clear, tangible benefits in price and selective maintenance responsiveness, but the negatives carry more weight for families seeking stability and predictable service. The pros can offset some stress if a tenant encounters only sporadic issues and benefits from conscientious staff when problems arise. However, the repeated, unresolved maintenance cycles, move-in cleanliness problems, and billing questions create a tension that undermines overall confidence. The decision hinges on how much tolerance exists for service volatility and how critical reliable utilities and prompt repairs are to daily life. For those who can tolerate a bumpy service track in exchange for a low rent, Coleman House may suffice; for families prioritizing consistency, professionalism, and transparent, timely problem resolution, alternatives deserve serious consideration.
Ultimately, Coleman House functions as a viable option for the price-driven renter who is prepared to be proactive about communication, to press for timely fixes, and to accept occasional lapses as the cost of saving money. Those with rigid expectations for maintenance speed, pristine move-in conditions, and dependable safety measures should look beyond this community. Seek out properties with demonstrably stronger maintenance responsiveness, clearer move-in protocols, and a lease structure that emphasizes timely refunds and predictable service. The right choice depends on balancing budget priorities with the non-negotiables of a stable, well-maintained living environment.
12 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coleman House in East Lansing, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of its residents.
The community features a charming dining room where residents can enjoy delicious meals prepared by professional chefs. Each apartment is fully furnished and comes with all the necessary amenities to provide a comfortable living experience. Residents can also take advantage of the beautiful outdoor space and garden to relax and enjoy nature.
Housekeeping services are provided to ensure that the community remains clean and well-maintained at all times. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.
For connectivity and convenience, telephone and Wi-Fi/high-speed internet services are provided throughout the community. This enables residents to stay connected with friends and family or engage in online activities as they desire.
At Coleman House, care services are tailored to meet each individual's specific needs. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive appropriate medical attention when needed.
Residents with diabetes are catered for with specialized diet plans. Meal preparation and service are provided so that residents can enjoy nutritious meals without the hassle of cooking for themselves. Medication management is also available for those who require assistance in taking their medications correctly.
Transportation arrangement for medical appointments and transportation to doctors' appointments can be organized by the community's staff members, allowing residents easy access to healthcare facilities when needed.
A variety of activities are scheduled daily to engage residents socially, mentally, and physically. These activities aim to promote socialization among peers while providing stimulating experiences that enhance overall well-being.
Coleman House is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters. This ensures that residents have easy access to essential services and entertainment options should they wish to explore the surrounding area.
Overall, Coleman House in East Lansing, MI offers a comfortable and supportive environment where seniors can enjoy their golden years with ease, convenience, and peace of mind.
Coleman House is located at 3255 East Coleman Road, East Lansing, MI 48823 in Ingham County, Michigan
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