Right Away Home Staffing Inc

Pros

• Barry and his staff have been great to work with, identifying patient needs and delivering excellent customer service.
• Rob was wonderful to work with.
• Right at Home is a family-owned company that truly cares about family needs.
• The staff are reliable and caring, with office staff who set up care plans and assist with insurance and veterans benefits.
• Caregivers are ready to take care of loved ones and make daily life easier with personal care, light housekeeping, and errands.
• The service is rated five stars.

Cons

• There was a bad experience with the insurance person.
• There was a bad experience with the receptionist.
• It was not worth dealing with them.

Review

The collection of experiences shared about Right at Home paints a picture of a company that centers on genuine care and attentive service. Several reviewers highlight the leadership and the team as a driving force, noting that the owner, Barry, along with his staff, take the time to identify each patient's needs and connect families with the right people to meet those needs. The sentiment is clear: when the right people are matched with the right goals, the level of customer service stands out, and many would readily recommend the service to others.

A standout compliment in the notes is about Rob, who is described simply as wonderful to work with. This remark underscores the impact a single, compassionate caregiver can have on a family's experience - someone who not only performs tasks but also contributes to a sense of reassurance during a challenging time. The positivity around Rob suggests that for some clients, the personal connection with a caregiver can be as important as the service itself.

Another reviewer offers a robust impression of Right at Home as a great partner in elder care. They emphasize reliability and a caring staff across the board, including the office team, which plays a key role in coordinating care. The office staff are credited with setting up care plans and assisting with insurance matters, including Veterans insurance, signaling a seamless blend of clinical support and practical administration. The message is clear: the company does not just provide in-home help; they also guide families through logistics and coverage so families can focus on their loved ones.

The description of services is particularly vivid. Caregivers are portrayed as ready to take care of loved ones with a comprehensive offering that includes personal care and light housekeeping, errands, and even time for enjoyable activities like card games, puzzles, and thoughtful conversations. This reviewer emphasizes that the team understands daily life is made easier by practical support and a touch of companionship. The portrayal of Right at Home as a family-owned operation reinforces the sense of warmth and dedication to meeting family needs, with an invitation to reach out - "Please call us! Because we Care!!" - that echoes the company's stated philosophy and brand voice.

Interwoven with the praise is a cautionary note from a different voice. One reviewer recounts a bad experience with an insurance person and receptionist, advising others to run in the opposite direction and suggesting that it might not be worth dealing with them. This negative experience stands in contrast to the otherwise positive feedback and serves as a reminder that interactions with administrative personnel can significantly color a family's overall impression, even when the caregiving staff are highly regarded.

Amidst the varied anecdotes, another line emphasizes a high rating: "It is a 5 star." This brief but clear verdict signals that for some families, the overall impression, when all factors are considered, is very favorable. It complements the more nuanced stories by underscoring that, despite occasional friction points in administration, the core caregiving experience can still meet or exceed expectations for many clients.

Taken together, these reflections sketch a portrait of Right at Home as a family-oriented, patient-focused home care provider. The company is praised for leadership, attentive care matching, dependable staff, and a broad range of services that extend beyond basic care to include daily living tasks and meaningful activities. The positive experiences also highlight the importance of clear communication and supportive administrative help with care planning and insurance. At the same time, the negative anecdote about the insurance receptionist serves as a reminder that every client's path can include rough patches, particularly in the administrative domain. Overall, the reviews convey a message of trustworthy care, with a strong emphasis on making life easier for both loved ones and their families, anchored by a genuine commitment to care.

This part of Dewitt, Michigan offers a convenient and well-equipped community for senior living. With multiple pharmacies nearby such as Meijer Pharmacy and Rite Aid, access to healthcare services is easily accessible. There are also various healthcare providers in the vicinity including Advanced Audiology and McLaren Greater Lansing-DeWitt Family Medicine. In terms of dining options, there are fast food restaurants like Burger King and Subway, as well as sit-down restaurants like Jimmy's Pub and Bravo! Italian Kitchen. For leisure activities, residents can enjoy parks such as Granger Meadows Park and Rotary Park, while transportation options include U-Haul Moving & Storage and the Capital Region International Airport. Additionally, there are several places of worship for spiritual needs, theaters for entertainment at NCG Eastwood Cinemas, and hospitals like Sparrow Health System for any medical emergencies.

Pharmacies

• Meijer Pharmacy (1.3 miles)
• Dewitt Pharmacy (2.5 miles)
• Rite Aid (3.6 miles)
• Meijer Pharmacy (5.6 miles)
• 420 Dank (6.3 miles)
• Rite Aid (6.8 miles)
• Sparrow Pharmacy Plus - Sparrow Health Center Lansing (6.8 miles)

Cafes

• Biggby Coffee (1.3 miles)
• Starbucks (5.6 miles)
• Starbucks (5.7 miles)
• Biggby Coffee (7 miles)

Physicians

• Advanced Audiology (1.5 miles)
• MRMC Dewitt Family Practice (1.5 miles)
• DeWitt Women’s Health (1.5 miles)
• McLaren Greater Lansing-DeWitt Family Medicine (1.5 miles)
• Dewitt Optometry (1.6 miles)
• Sparrow Medical Group DeWitt (3.7 miles)
• Primary Care Partners (4.9 miles)

Restaurants

• Burger King (1.6 miles)
• Subway (1.6 miles)
• McDonald's (1.8 miles)
• Jimmy's Pub (5.2 miles)
• Boston's Restaurant & Sports Bar (5.2 miles)
• Culver's (5.3 miles)
• Bravo! Italian Kitchen (5.5 miles)

Places of Worship

• Northpointe Community Church (2.3 miles)
• St Jude Catholic Church (2.6 miles)
• Ascension Lutheran Church (7.4 miles)

Parks

• Granger Meadows Park (4.1 miles)
• Patriarche Park (7.1 miles)
• Rotary Park (7.5 miles)

Transportation

• U-Haul Moving & Storage (5.2 miles)
• Capital Region International Airport (LAN) (5.9 miles)

Theaters

• NCG Eastwood Cinemas (5.3 miles)

Hospitals

• Sparrow Hospital Cafeteria (7.5 miles)
• Sparrow Health System (7.5 miles)
• Sparrow Pharmacy Main Campus (7.5 miles)
• Halliday Renee Pa Sparrow Hospital Lansing (7.5 miles)
• Sparrow Regional Neonatal Icu (7.5 miles)
• Sparrow Hospital- 4 Foster (7.5 miles)
• Sparrow Cath Lab (7.5 miles)