1776 East Grand Boulevard, Detroit, MI 48211
For more information about senior living options: (844) 490-3973
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There is a strong sense of chaos and frustration threaded through the recent feedback about this Davidson-area facility. One review opens with a blunt update about equipment and communication issues: apparently there was a broken "x-box" and a claim that there should be two, but only one was on hand. The writer calls this situation totally unprofessional and says it reflects poorly on the operation. The tone is irritated, almost exasperated, and it sets the stage for a broader pattern of concerns about responsiveness and competence.
Another reviewer paints a bleak nighttime picture. They allege that nurses sleep during the night because the cameras aren't working, and they describe staff as horrible and un caring toward residents. The critique emphasizes a sense of being treated as less than and states that the staff mostly seem to be there for the money rather than to provide compassionate care. The reviewer even mentions at the end that someone should call the state and take a closer look at the East Grand Blvd location, where they claim mice are present in residents' rooms. Taken together, these statements convey worries about patient safety, cleanliness, and proper supervision.
There is a mixed but pointed contrast in another account. Admissions is credited as "more than wonderful" in receiving the writer's father the same day, which stands out against the rest of the experience. However, the same review notes that the building needs significant repairs. The writer then recounts a fourteen-day stay in which a young, new nurse allegedly performed troubling actions without adequate staff support. The overall takeaway is that the admission process was pleasant, but the ongoing care and the behavior of at least one nurse caused the writer to decide that they must move their father to another facility - specifically on August 31.
Several messages are sharply negative about the administration as a whole. A strongly worded critique labels the nursing home and its administration and Director of Nursing (DON) as "trash" and urges others not to bring their loved ones there, asserting that the facility does not genuinely prioritize quality care. The sentiment reflects a belief that management is out of step with resident welfare and that the focus is not on addressing real needs. In the same ballpark, another reviewer explicitly states they would not rate the facility at all, underscoring the conviction that the care environment is severely lacking.
Against the chorus of complaints there are moments of praise from other voices. One message thanks the staff for what they do every day, signaling that there are individuals within the team who are appreciated and who are making a difference. Another reviewer who cannot shake the impression that the place is in rough shape still claims that staff members do care, suggesting a split perception where personal interactions may be positive even if the facility as an institution is seen as flawed. In another instance, the reviewer who chose not to rate still recognizes some level of dedication in the staff.
A particularly painful and persuasive narrative details the experience of a sister who was a Army veteran. According to the reviewer, she was treated very poorly: smells of urine for days, repeated hunger, and a lack of assistance while she wandered the floor. The account includes the traumatic moment when the writer, acting as a caregiver, had to intervene personally by changing sheets and bringing outside food, while staff allegedly called CPS on the writer for signing an "AMA." The story ends with the sister's passing and a transition to another facility where she reportedly received proper respect and care, described as "Heaven gained a fighting Angel." The emotional charge of this review underscored a sense that this veteran deserved far better treatment and dignity.
Despite the heavy negative feedback, there is a final note of care and commitment echoed by someone who states, "We very much do care, and love our residents," and there are comments about the ongoing challenge of communication - phones being routinely left unanswered, transfers and holds that suggest the staff may be overwhelmed or disengaged. The reviewer implies a systemic issue: the sense that communication is not a priority and that answering calls and staying connected with families is not reliably happening.
Taken together, the collection of reviews presents a facility that is clearly experienced as a mixed bag by its visitors and residents. There are moments of genuine appreciation for individual staff members and for the admissions process, but those appear to sit alongside repeated, serious accusations of neglect, mismanagement, and poor facility conditions. The strongest threads talk about unaddressed safety concerns (broken or unusable equipment, nonfunctional cameras), night-shift shortcomings, and an administration that some families feel is not prioritizing patient welfare. The messages also reveal emotional, high-stakes experiences - especially concerning the care of veterans and the experiences of family members who step in to compensate for what the facility fails to deliver.
United Care Home in Detroit, MI is a premier assisted living community offering a range of care options for seniors. With its warm and welcoming environment, United Care Home ensures that residents receive the highest level of personalized care while maintaining their independence.
Our facility provides board and care home services, ensuring that each resident feels comfortable and at home. The fully furnished rooms are designed with the utmost comfort in mind, providing a cozy and inviting space for residents to relax. Housekeeping services are provided to ensure that the living spaces remain clean and well-maintained.
At United Care Home, we understand the importance of maintaining an active lifestyle. Our residents can enjoy our beautiful garden and outdoor spaces, giving them the opportunity to soak up some fresh air and sunshine. Additionally, scheduled daily activities are offered to keep residents engaged and entertained.
We prioritize the health and well-being of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also provides medication management services to ensure that medications are taken correctly and on time. Coordination with healthcare providers is available to ensure that each resident's specific needs are properly addressed.
Dining at United Care Home is a pleasurable experience where special dietary restrictions are accommodated. Our dining room provides nutritious meals prepared by our skilled chefs who take into consideration any dietary restrictions or preferences.
Located in close proximity to various amenities, United Care Home offers convenience for our residents. Nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals provide easy access to necessary services.
With move-in coordination assistance provided by our team, transitioning into United Care Home is made seamless for new residents. We also offer transportation arrangements for medical purposes as well as for doctors' appointments.
In summary, United Care Home in Detroit, MI is committed to providing exceptional care in a comfortable setting. With a wide array of amenities and care services available, we strive to enhance the quality of life for our residents and ensure their well-being.
United Care Home is located at 1776 East Grand Boulevard, Detroit, MI 48211 in Wayne County, Michigan
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