United Care Home

1776 East Grand Boulevard, Detroit, MI 48211

For more information about senior living options: (844) 490-3973

2.8 from 16 reviews
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    Overall Review of United Care Home

    Pros

    • pro Admissions was described as wonderful for admitting the father on the same day.
    • pro The reviewer thanks the wonderful staff for what they do every day.
    • pro The facility states that they care for and love their residents.

    Cons

    • pro The Davidson facility is unprofessional due to a broken Xbox and misinformation about having two Xbox consoles.
    • pro Night shift nurses allegedly sleep, cameras don't work, and the staff are horrible and uncaring, seeming to work for the money rather than the residents.
    • pro The East Grand Blvd location is claimed to have mice in residents' rooms.
    • pro A young, new nurse reportedly did terrible things with little staff support during a two-week stay.
    • pro The nursing home administration and DON are described as trash and uncaring.
    • pro A resident allegedly endured neglect (odor of urine for days, hunger, wandering without assistance) and a caregiver was involved in a CPS-related dispute over an AMA.
    • pro The facility never answers the phones; callers are repeatedly put on hold or transferred, suggesting staff don't care and see it as just a job.

    Review

    There is a strong sense of chaos and frustration threaded through the recent feedback about this Davidson-area facility. One review opens with a blunt update about equipment and communication issues: apparently there was a broken "x-box" and a claim that there should be two, but only one was on hand. The writer calls this situation totally unprofessional and says it reflects poorly on the operation. The tone is irritated, almost exasperated, and it sets the stage for a broader pattern of concerns about responsiveness and competence.

    Another reviewer paints a bleak nighttime picture. They allege that nurses sleep during the night because the cameras aren't working, and they describe staff as horrible and un caring toward residents. The critique emphasizes a sense of being treated as less than and states that the staff mostly seem to be there for the money rather than to provide compassionate care. The reviewer even mentions at the end that someone should call the state and take a closer look at the East Grand Blvd location, where they claim mice are present in residents' rooms. Taken together, these statements convey worries about patient safety, cleanliness, and proper supervision.

    There is a mixed but pointed contrast in another account. Admissions is credited as "more than wonderful" in receiving the writer's father the same day, which stands out against the rest of the experience. However, the same review notes that the building needs significant repairs. The writer then recounts a fourteen-day stay in which a young, new nurse allegedly performed troubling actions without adequate staff support. The overall takeaway is that the admission process was pleasant, but the ongoing care and the behavior of at least one nurse caused the writer to decide that they must move their father to another facility - specifically on August 31.

    Several messages are sharply negative about the administration as a whole. A strongly worded critique labels the nursing home and its administration and Director of Nursing (DON) as "trash" and urges others not to bring their loved ones there, asserting that the facility does not genuinely prioritize quality care. The sentiment reflects a belief that management is out of step with resident welfare and that the focus is not on addressing real needs. In the same ballpark, another reviewer explicitly states they would not rate the facility at all, underscoring the conviction that the care environment is severely lacking.

    Against the chorus of complaints there are moments of praise from other voices. One message thanks the staff for what they do every day, signaling that there are individuals within the team who are appreciated and who are making a difference. Another reviewer who cannot shake the impression that the place is in rough shape still claims that staff members do care, suggesting a split perception where personal interactions may be positive even if the facility as an institution is seen as flawed. In another instance, the reviewer who chose not to rate still recognizes some level of dedication in the staff.

    A particularly painful and persuasive narrative details the experience of a sister who was a Army veteran. According to the reviewer, she was treated very poorly: smells of urine for days, repeated hunger, and a lack of assistance while she wandered the floor. The account includes the traumatic moment when the writer, acting as a caregiver, had to intervene personally by changing sheets and bringing outside food, while staff allegedly called CPS on the writer for signing an "AMA." The story ends with the sister's passing and a transition to another facility where she reportedly received proper respect and care, described as "Heaven gained a fighting Angel." The emotional charge of this review underscored a sense that this veteran deserved far better treatment and dignity.

    Despite the heavy negative feedback, there is a final note of care and commitment echoed by someone who states, "We very much do care, and love our residents," and there are comments about the ongoing challenge of communication - phones being routinely left unanswered, transfers and holds that suggest the staff may be overwhelmed or disengaged. The reviewer implies a systemic issue: the sense that communication is not a priority and that answering calls and staying connected with families is not reliably happening.

    Taken together, the collection of reviews presents a facility that is clearly experienced as a mixed bag by its visitors and residents. There are moments of genuine appreciation for individual staff members and for the admissions process, but those appear to sit alongside repeated, serious accusations of neglect, mismanagement, and poor facility conditions. The strongest threads talk about unaddressed safety concerns (broken or unusable equipment, nonfunctional cameras), night-shift shortcomings, and an administration that some families feel is not prioritizing patient welfare. The messages also reveal emotional, high-stakes experiences - especially concerning the care of veterans and the experiences of family members who step in to compensate for what the facility fails to deliver.

    Features

    Housing

    • 7 resident community capacity 7 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (20 miles away) Detroit Metropolitan-Wayne County (20 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    United Care Home in Detroit, MI is a premier assisted living community offering a range of care options for seniors. With its warm and welcoming environment, United Care Home ensures that residents receive the highest level of personalized care while maintaining their independence.

    Our facility provides board and care home services, ensuring that each resident feels comfortable and at home. The fully furnished rooms are designed with the utmost comfort in mind, providing a cozy and inviting space for residents to relax. Housekeeping services are provided to ensure that the living spaces remain clean and well-maintained.

    At United Care Home, we understand the importance of maintaining an active lifestyle. Our residents can enjoy our beautiful garden and outdoor spaces, giving them the opportunity to soak up some fresh air and sunshine. Additionally, scheduled daily activities are offered to keep residents engaged and entertained.

    We prioritize the health and well-being of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Our trained staff also provides medication management services to ensure that medications are taken correctly and on time. Coordination with healthcare providers is available to ensure that each resident's specific needs are properly addressed.

    Dining at United Care Home is a pleasurable experience where special dietary restrictions are accommodated. Our dining room provides nutritious meals prepared by our skilled chefs who take into consideration any dietary restrictions or preferences.

    Located in close proximity to various amenities, United Care Home offers convenience for our residents. Nearby cafes, parks, pharmacies, restaurants, places of worship, physicians' offices, and hospitals provide easy access to necessary services.

    With move-in coordination assistance provided by our team, transitioning into United Care Home is made seamless for new residents. We also offer transportation arrangements for medical purposes as well as for doctors' appointments.

    In summary, United Care Home in Detroit, MI is committed to providing exceptional care in a comfortable setting. With a wide array of amenities and care services available, we strive to enhance the quality of life for our residents and ensure their well-being.

    Nearby Places of Interest

    Restaurants

    • Fowling Warehouse (1.3 miles)
    • Yemen Cafe (1.3 miles)
    • McDonald's (1.8 miles)
    • Subway (1.8 miles)
    • Z's Villa (1.9 miles)
    • McDonald's (2.1 miles)
    • Second Best Detroit (2.4 miles)

    Pharmacies

    • CVS Pharmacy (1.8 miles)
    • Rite Aid (2.1 miles)
    • Walgreens (2.6 miles)
    • Indian Village Market (2.7 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.1 miles)

    Hospitals

    • Detroit Receiving Hospital (1.8 miles)
    • Barbara Ann Karmanos Cancer Institute (2 miles)
    • Hudson-Webber Cancer Research (2 miles)
    • Harper University Hospital (2 miles)
    • DMC Heart Hospital (2 miles)
    • Hfhs - Main - F4 (2.6 miles)
    • Henry Ford Hospital (2.6 miles)

    Physicians

    • Childrens Hospital Of Michigan Specialty Center - Detroit (1.8 miles)
    • University Health Center (1.9 miles)
    • Windsor Regional Hospital (4.7 miles)

    Places of Worship

    • St Charles Church (2.3 miles)
    • St John's Presbyterian Church (2.5 miles)
    • Grosse Pointe United Methodist Church (7.5 miles)

    Parks

    • Valade Park (2.9 miles)
    • William G. Milliken State Park and Harbor (3 miles)
    • Belle Isle Park (3.5 miles)
    • Matthew C Patterson Park (5.1 miles)
    • Palmer Park (5.2 miles)
    • Windmill Pointe Park (5.5 miles)
    • Scout Park (6.6 miles)

    Cafes

    • The Bean Bar (3.3 miles)
    • Tim Hortons (6.9 miles)
    • Tim Hortons (7.3 miles)
    • Ferndale Project (7.5 miles)
    • Qahwah House (7.7 miles)

    Frequently Asked Questions

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    Nearby Communities

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