Samaritan Care Services - Prest is an assisted living community in Detroit, MI.
Information last verified:
9655 Prest, Detroit, MI 48227
For more information about senior living options: (866) 208-4318
3.8 from 118 reviews
5 stars
67
4 stars
18
3 stars
4
2 stars
3
1 stars
26
Overall Review of Samaritan Care Services - Prest
caveat7 reviews mention this
Cleanliness concerns come up often
Several residents and visitors describe the facility as dirty or poorly maintained.
Multiple reviewers mention cleanliness problems such as visible dirt and odors, and describe conditions they felt were unacceptable. Some comments also point to day-to-day upkeep issues like inadequate restroom supplies and ongoing problems cleaning certain areas. A smaller set of reviews contrast this by saying they found the building clean and well decorated.
caveat5 reviews mention this
Getting in touch can be difficult
Some families report trouble reaching staff by phone or through assigned contacts.
Several reviewers describe difficulty contacting the facility, including phones that do not work or calls that do not reach the intended staff member. A few also mention long waits for help after reaching out, which added stress during a loved one’s stay. At the same time, other reviews describe staff as responsive and helpful in their own experiences.
caveat6 reviews mention this
Care and supervision are questioned
Some reviewers raise serious concerns about care planning, monitoring, or follow-through.
A number of comments criticize the level of care, including claims about missing care plans and failures to respond to urgent needs. There are also allegations related to medication being given incorrectly and missed basic needs like timely meals. While some reviews say staff was friendly and provided good care, the negative reviews focus on safety and consistency problems.
caveat4 reviews mention this
Food quality and meals draw complaints
Several reviewers describe meals as inadequate or not meeting dietary needs.
Some reviewers say the food was unappetizing or “prison food,” and a few describe portions and timing issues that left residents waiting longer than expected. Others mention concerns tied to diabetes and special dietary needs not being handled correctly. The community also offers assistance with meal preparation and service, which aligns with why dining support is a frequent point in residents’ stories.
common15 reviews mention this
Staff experience is mixed overall
Reviews include both positive staff experiences and complaints about rudeness.
Positive reviews repeatedly describe staff as friendly, knowledgeable, and helpful, including experiences with care coordination and personal support during treatment. Other reviewers report the opposite—comments about rudeness, unprofessional behavior, and conflict when families tried to ask questions or advocate for someone. Because the tone varies widely, it’s best to review specifics from multiple comments before making a decision.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Detroit Metropolitan-Wayne County (13 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Shatila Bakery (1.8 miles)
Hamido Restaurant (2 miles)
Station Shawarma (2.2 miles)
Al-Ameer (2.2 miles)
Wendy's (2.9 miles)
The Lava Lounge Too (4.4 miles)
Ford's Garage Dearborn (4.7 miles)
Pharmacies
Walgreens (1.9 miles)
CVS Pharmacy (2.4 miles)
Dearborn Fresh Market (3.1 miles)
CVS Pharmacy (3.6 miles)
CVS Pharmacy (5.1 miles)
Rite Aid (5.3 miles)
CVS Pharmacy (5.4 miles)
Cafes
Qahwah House (2.2 miles)
Qahwah House (4.9 miles)
Starbucks (5 miles)
Tim Hortons (5.2 miles)
Ferndale Project (6.4 miles)
Starbucks (7.1 miles)
The Bean Bar (8 miles)
Parks
Hemlock Park (2.6 miles)
Ford Field Park (4.8 miles)
Palmer Park (5.5 miles)
Schemansky Park (6 miles)
Garden City Park (8 miles)
Harding Park (8 miles)
Scout Park (8.2 miles)
Physicians
Michigan Eyecare Institute (3.5 miles)
Botsford Primary Care Physician (6 miles)
Ophthalmic Specialists of Michigan - Dearborn Office (6.2 miles)
Garden City Hospital Medical Office Building (6.5 miles)
Dearborn Obstetrical & Gynecological Assoc PC (6.5 miles)
University Health Center (7.3 miles)
Childrens Hospital Of Michigan Specialty Center - Detroit (7.4 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
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6 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Detroit Metropolitan-Wayne County (13 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Small, intimate 6-bed facility with comprehensive, 24/7 care.
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