Samaritan Care Services - Prest

9655 Prest, Detroit, MI 48227

For more information about senior living options: (844) 490-3973

3.9 from 100 reviews
5 stars
59
4 stars
16
3 stars
3
2 stars
2
1 stars
20

Assisted Living

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    Overall Review of Samaritan Care Services - Prest

    Pros

    • pro The Orchards of Samaritan is a great place to recover after surgery and injuries.
    • pro The rehab team (Charlette, Christine, Chuck, and Rahgu) is fantastic.
    • pro They really work with patients to help them reach their goals.
    • pro Malakeika greets visitors with a smile and is very helpful.
    • pro Tonya, Hermie, and Lisa help patients become active.
    • pro Ms. Flowers is awesome.
    • pro The nurses are intuitive and CNAs take good care of patients.
    • pro It is a place where patients can relax and recover in peace.
    • pro Dr. Thomas is a great doctor.
    • pro The doctors are caring, compassionate, and friendly.

    Cons

    • pro It is dirty with trash on the floor, stains, and dirt.
    • pro There is barely any signage to help visitors navigate.
    • pro Staff give conflicting information, causing confusion and care delays.
    • pro Visitors are not informed about ID requirements to visit.
    • pro The food is prison-like and largely inedible.
    • pro Rules about bringing outside items (books, etc.) are unclear and restrictive.
    • pro Medication errors occur, including incorrect insulin dosages.
    • pro The environment is hot and poorly cleaned, with odors and infection risk.
    • pro A nurse allegedly assaulted a patient, indicating unsafe staff behavior.
    • pro Elevators frequently do not work and help contact information is unreliable.

    Review

    The reviews paint a picture of a place with real strengths in some wings and serious shortcomings in others. On the plus side, several accounts highlight clean, well-maintained facilities and a calm, welcoming atmosphere that supports recovery. In one favorable thread, the Orchards of Samaritan gets high marks for a clean environment, good lighting in the parking lot, and a gated, secure feel. The rehab team - named workers like Charlette, Christine, Chuck, and Rahgu - receives ongoing praise for their willingness to collaborate with patients to map out a path back to health. A friendly, professional greeting from Malakeika sets a warm tone for visitors, and other frontline staff - Tonya, Hermie, Lisa, and Will - are singled out for helping patients become engaged and active in their recovery. There's even explicit appreciation for snacks and a courteous nurse and CNA staff who are described as intuitive and capable. Overall, this thread presents Samaritan as a place where people can feel safe, relaxed, and supported in their healing process.

    Yet the flip side of the coin is starkly different in several reviews. A number of entrants use strong language - essentially calling the place "ragged" and lamenting a chaotic, dirty, and poorly signposted environment. They describe floors with trash and stains, inadequate signage that makes navigation difficult, and a lack of clear information about visiting rules. The frustration extends to administrative and policy issues: visitors report being told conflicting information, and some say they were not informed about requiring an ID to visit a patient, which blocked access for families awaiting a loved one. There are also complaints about food quality and meal timing, with at least one account describing prison-like fare and a sense that dietary needs were not being met, particularly for a patient with diabetes who supposedly did not receive appropriate insulin and dosed care.

    Several reviews underscore a broader sense of systemic dysfunction. The sentiment ranges from dissatisfaction with communication and organization to fear for patient safety. There are claims that staff members argued, that policies were inconsistently applied, and that basic protections around visitors and belongings were not well enforced. One particularly alarming narrative alleges that a patient experienced violent mistreatment by a nurse, including a physical assault and an attempted confiscation of a phone. The reviewer paints a picture of a workplace where a large portion of staff are motivated mainly by completing their shifts, potentially at the expense of patient needs, and where troubling incidents were left insufficiently addressed. While not all posts reach such intensity, the pattern of concerns about safety, accountability, and quality of care is clear and persistent in several testimonies.

    Interwoven with these criticisms are more balanced or positive accounts that emphasize professional competence and compassionate care. Some reviewers recount positive experiences with doctors and clinicians, praising specific practitioners and noting that the medical team was knowledgeable and caring. A few posts mention "great service" and a feeling of being able to start a new chapter - suggesting that the facility can function as a place of real benefit when its staff are attentive and the environment is well managed. There are also mentions of well-decorated spaces, clean surroundings, and amenities that support comfort during a difficult process. In these voices, the people at Samaritan are portrayed as capable and supportive when everything works as intended, reinforcing the sense that, in the right circumstances, the center can be a meaningful place of healing.

    The spectrum widens further with references to specific experiences in behavioral health contexts. Some reviewers recount misunderstandings around visitation rules, such as ID requirements or scheduling details that caused confusion and frustration for families trying to stay connected with loved ones. Others raise concerns about how cases are handled - ranging from communication gaps with the court system to anecdotal reports about mismanagement of medications or delays in care during stressful periods. There are even mentions of a physician who has earned a troubling reputation online, with accusations of coercive treatment practices. Taken together, these stories suggest that the quality of care at Samaritan can hinge on the particular unit, staff on duty, and the clarity of policies in place at any given time.

    In sum, the collection presents a facility that can be a beacon of hope and recovery when it operates smoothly, with clean facilities, attentive staff, and compassionate doctors. At the same time, it also hosts a significant number of critical experiences that point to serious flaws: disorganization, inconsistent communication, inadequate infection control or maintenance in some areas, questionable safety practices, and troubling allegations about patient rights and treatment. For prospective patients and their families, the message is clear: there are genuine strengths to be found at Samaritan when teams are aligned and policies are clear, but there are also substantial risks and persistent complaints that warrant careful scrutiny, vigilant oversight, and a proactive approach to ensuring safety, consistent care, and transparent communication across all facilities and programs.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Detroit Metropolitan-Wayne County (13 miles away) Detroit Metropolitan-Wayne County (13 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Samaritan Care Services is an assisted living community located in Detroit, MI. Our mission is to provide a comfortable and caring environment for seniors who require assistance with daily living activities.

    Our community offers a range of amenities to enhance the quality of life for our residents. Our dining room provides delicious and nutritious meals prepared by our experienced staff, while taking into consideration any special dietary restrictions. The entire facility is fully furnished, providing a cozy and home-like atmosphere. Residents can also enjoy spending time in our beautiful garden and outdoor spaces, perfect for relaxation and socialization.

    We understand the importance of maintaining cleanliness and hygiene, which is why we offer housekeeping services to ensure that all common areas and resident rooms are kept clean and tidy. We also provide Wi-Fi/high-speed internet access throughout the community, allowing residents to stay connected with loved ones or engage in their favorite online activities.

    At Samaritan Care Services, we prioritize the well-being of our residents by providing various care services. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical appointments and ensure that proper care is provided. For residents with diabetes or special dietary needs, we offer specialized support such as diabetic diets or other dietary restrictions.

    Transportation can often be a challenge for seniors, especially when it comes to medical appointments. We take away this burden by arranging transportation services for medical purposes as well as doctors' appointments.

    In addition to physical care, we believe in promoting social engagement among our residents through scheduled daily activities. These activities aim to entertain and stimulate our residents' minds while fostering social connections within the community.

    Samaritan Care Services is conveniently located near several amenities essential for everyday life. There are two cafes nearby where residents can enjoy a cup of coffee or grab a quick bite to eat. Two parks offer opportunities for outdoor recreation and relaxation. For any pharmaceutical needs, there are four pharmacies located in close proximity. In case of any medical emergencies or routine check-ups, residents have easy access to one physician nearby. Lastly, dining options and places of worship can be found within a short distance from our community.

    Whether you or your loved ones require assistance with daily living activities or simply want to enjoy a vibrant and engaging community, Samaritan Care Services is here to provide the care and support needed for a fulfilling senior living experience.

    Nearby Places of Interest

    Restaurants

    • Shatila Bakery (1.8 miles)
    • Hamido Restaurant (2 miles)
    • Station Shawarma (2.2 miles)
    • Al-Ameer (2.2 miles)
    • Wendy's (2.9 miles)
    • The Lava Lounge Too (4.4 miles)
    • Ford's Garage Dearborn (4.7 miles)

    Pharmacies

    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.4 miles)
    • Dearborn Fresh Market (3.1 miles)
    • CVS Pharmacy (3.6 miles)
    • CVS Pharmacy (5.1 miles)
    • Rite Aid (5.3 miles)
    • CVS Pharmacy (5.4 miles)

    Cafes

    • Qahwah House (2.2 miles)
    • Qahwah House (4.9 miles)
    • Starbucks (5 miles)
    • Tim Hortons (5.2 miles)
    • Ferndale Project (6.4 miles)
    • Starbucks (7.1 miles)
    • The Bean Bar (8 miles)

    Parks

    • Hemlock Park (2.6 miles)
    • Ford Field Park (4.8 miles)
    • Palmer Park (5.5 miles)
    • Schemansky Park (6 miles)
    • Garden City Park (8 miles)
    • Harding Park (8 miles)
    • Scout Park (8.2 miles)

    Physicians

    • Michigan Eyecare Institute (3.5 miles)
    • Botsford Primary Care Physician (6 miles)
    • Ophthalmic Specialists of Michigan - Dearborn Office (6.2 miles)
    • Garden City Hospital Medical Office Building (6.5 miles)
    • Dearborn Obstetrical & Gynecological Assoc PC (6.5 miles)
    • University Health Center (7.3 miles)
    • Childrens Hospital Of Michigan Specialty Center - Detroit (7.4 miles)

    Places of Worship

    • Masjid Salam (3.7 miles)
    • Church of the Divine Child (5.4 miles)

    Hospitals

    • Beaumont Dearborn Hospital (5.4 miles)
    • Park Geriatric Village (5.5 miles)
    • Henry Ford Hospital (5.7 miles)
    • Henry Ford Health System (5.7 miles)
    • Hfhs - Main - F4 (5.8 miles)
    • Hudson-Webber Cancer Research (7.2 miles)
    • Harper University Hospital (7.2 miles)

    Frequently Asked Questions

    Where is Samaritan Care Services - Prest?

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