Manor House- Grayton

12625 West Outer Drive, Detroit, MI 48223

For more information about senior living options: (844) 490-3973

3.4 from 87 reviews
5 stars
31
4 stars
16
3 stars
14
2 stars
8
1 stars
18

Board and Care Home

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    Overall Review of Manor House- Grayton

    Pros

    • pro The management is great.
    • pro The staff are very respectful, welcoming, and experienced.
    • pro Management and maintenance are extremely responsive.
    • pro The apartment complex is a great place to live with fantastic management.
    • pro The apartments are spacious and updated.
    • pro The complex feels safe and secure.
    • pro Theresa and Sam are delightful individuals.
    • pro Maintenance is reliable and prompt.
    • pro The community is friendly and respectful.
    • pro It is a wonderful place to call home.

    Cons

    • pro The reviewer states the building is not good for their health.
    • pro Leaks are not handled properly and wet drywall is left untreated.
    • pro The appliances are old and rusted and in poor condition.
    • pro The sink cabinet is sagging due to dry rot and screws have come out, so drawers won't close.
    • pro A leak from the unit above damaged the drywall and has not been fixed for over a month.
    • pro There is a bug problem, including roaches, spiders, and centipedes.
    • pro There is a persistent, unpleasant odor throughout the apartment, worse when the AC is on.
    • pro The building is not well kept, with trash and junky furniture outdoors.
    • pro The door is paper-thin and can be kicked in; walls are thin and neighbors' noise is loud.
    • pro Management has been accused of entering the apartment without permission.

    Review

    Outer Drive Manor is described by residents in a wide spectrum of experiences, from urgent health concerns and serious maintenance flaws to praise for responsive management and a sense of community. A dominant thread runs through several accounts: mold and moisture problems that some residents link to health issues, leaks that have persisted or recurred, and a series of structural and appliance concerns that never fully seem to be resolved. One resident even describes a mold test with three positive results and connects the findings to a cascade of health problems affecting both people and a beloved pet. The sense conveyed is that this area has significant environmental and upkeep challenges, with the impact of those issues felt in daily living, health, and overall comfort.

    Mold, leaks, and lingering odors emerge as the most alarming topics. According to one persistent account, the unit experienced repeated leaks from above that damaged drywall in the shower area. Despite the severity, the fix stretched over a month or more, leaving the damage, including wet drywall, unaddressed for an extended period. A test for mold reportedly came back positive for three types, and there is a strong implication that the ongoing moisture and damp environments contributed to health issues for both the resident and their fur baby. The same reviewer notes a pervasive smell throughout the apartment that seems to intensify in summer when the AC is on, suggesting an environmental factor tied to the HVAC system rather than just one room. The smell appears stubborn, and the suggestion that it could be "all in the AC unit" points to a broader air-quality concern within the building.

    Structural and appliance-related concerns accompany the mold narrative. Old, rusted appliances are described as part of the baseline condition, and cabinets under the sink are said to be sagging because of dry rot and damaged wood - screws that once held the cabinet in place gave way, contributing to usability problems like drawers that no longer close properly. Another account mentions a kitchen floor and cabinet replacements being needed, along with the refrigerator and stove needing attention. In addition to moisture and aging infrastructure, there are reports of pests - roaches, spiders, centipedes - creating ongoing nuisance and safety concerns. A separate line of feedback underscores a sense of insecurity: a door described as "paper thin" that could be kicked in, with walls so thin that neighbors' televisions could be heard clearly inside, amplifying worries about privacy and safety.

    Communication and responsiveness vary widely across the testimonials. Some residents feel ignored: one explicit line says, "No one has reached out to me!" after describing significant issues, while others recount highly positive experiences with the management team. The latter set repeatedly highlights specific staff by name - the likes of Theresa, Teresa, Sam, Kent, Kathryn, and Michelle - praising them for warmth, professionalism, and a willingness to go the extra mile. Several comments emphasize that maintenance requests were handled promptly, that the complex feels safe, and that modern conveniences - such as internet-enabled rent payments, secure package handling, and reliable on-site maintenance - contribute to an overall sense of satisfaction. One lengthy positive update even calls out a "brand new thermostat" installed by a diligent technician, with appreciation directed toward Kent for his responsiveness and teamwork with the office manager.

    Within the tapestry of praise, there are still notable concerns that recur in multiple reviews. A portion of the feedback paints the complex as not well kept or, at times, even dirty in common areas, with references to trash accumulating in front of buildings and an eyesore from discarded furniture. The management's handling of trash issues drew a mixed response: one update notes a problem with trash in front of two buildings and the subsequent quick removal after the complaint, while other comments lament ongoing litter and the impression that the grounds are not consistently maintained. Another thread focuses on privacy and policy: some residents report that staff members enter apartments without permission, which creates a sense of intrusion and undermines trust. There are also comments about noise from neighbors - downstairs or upstairs - that undermines the appeal of a quiet living environment, and debates about whether the building's smokers and non-smokers should be separated to address odor concerns.

    The sentiment toward Outer Drive Manor fluctuates between strong admiration and pointed frustration. Several reviews celebrate the complex as a great place to live, praising management's responsiveness, the quiet and safe atmosphere, and the friendly, mature resident community. There are heartfelt endorsements that describe the property as a comfortable, well-laid-out home with updated appliances, ample space, and a positive sense of home-life - so much so that some residents declare they would not want to live anywhere else and even share exuberant expressions of affection for the place. Yet parallel threads insist on caution: for some, the realities of mold, potential health risks, ongoing repairs, and privacy concerns overshadow the positives, painting a picture of a property whose quality seems highly variable from unit to unit and from year to year.

    Taken together, the collection of experiences reveals a complex reality: Outer Drive Manor hosts residents who consistently commend management excellence, timely maintenance, and a welcoming atmosphere, alongside residents who wrestle with environmental and structural issues that they feel have not been adequately resolved. The most pressing themes - mold and health implications, moisture and leaks, aging appliances, pest problems, and privacy concerns - reflect serious areas for potential renters to scrutinize. Prospective tenants would do well to engage directly with current residents, request a thorough inspection or environmental assessment if mold is a concern, verify the status of leaks and structural repairs, and seek a clear overview of pest control practices and privacy policies before committing. In short, the experience at Outer Drive Manor appears to be highly dependent on the specific unit, management responsiveness at the time, and the vigilance of residents in advocating for timely repairs and transparent communication.

    Features

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Transportation

    • Detroit Metropolitan-Wayne County (13 miles away) Detroit Metropolitan-Wayne County (13 miles away)

    Description

    Manor House- Grayton is an assisted living community located in the bustling city of Detroit, MI. Situated in a convenient location, this community offers easy access to various amenities and services that promote a comfortable and fulfilling lifestyle for its residents.

    For those who enjoy relaxing with a cup of coffee or meeting friends for a quick bite, Manor House- Grayton boasts the convenience of having two cafes nearby. Whether it's enjoying a delicious latte or indulging in freshly baked pastries, residents have options for a pleasant caffeine fix close to home.

    The community also prioritizes the health and well-being of its residents by ensuring easy access to six pharmacies and two physicians nearby. This accessibility enables residents to efficiently manage their medication needs and receive prompt medical attention when necessary, providing peace of mind for both residents and their families.

    When it comes to dining options, Manor House- Grayton does not disappoint with its proximity to eight restaurants. From casual eateries offering comfort foods to upscale establishments serving gourmet cuisines, residents can satisfy their culinary cravings without venturing too far from home. These dining choices offer opportunities for socialization and the chance to explore different flavors and cuisines.

    For those seeking spiritual fulfillment, there is also one place of worship conveniently located near the community. This accessibility allows residents to practice their faith and participate in religious activities without having to travel long distances.

    Overall, Manor House- Grayton provides an inclusive and vibrant environment where seniors can enjoy their golden years with ease. With its proximity to cafes, pharmacies, physicians, restaurants, and places of worship, this assisted living community ensures that residents' diverse needs are met while promoting an active and fulfilling lifestyle.

    Nearby Places of Interest

    Restaurants

    • Frank's Diner (2 miles)
    • Snookers' Pool & Pub (3.1 miles)
    • Culver's (3.8 miles)
    • The Lava Lounge Too (3.8 miles)
    • SKY Lounge West (3.9 miles)
    • Wendy's (4.2 miles)
    • The Halal Guys (4.5 miles)

    Pharmacies

    • Meijer Pharmacy (3.8 miles)
    • CVS Pharmacy (4.1 miles)
    • Walgreens (4.2 miles)
    • Walgreens (4.8 miles)
    • CVS Pharmacy (4.9 miles)
    • Walgreens (4.9 miles)
    • Rite Aid (5.5 miles)

    Physicians

    • Botsford Primary Care Physician (3.9 miles)
    • Garden City Hospital Medical Office Building (4.5 miles)
    • Ophthalmic Specialists of Michigan - Dearborn Office (5.9 miles)
    • Michigan Eyecare Institute (6 miles)
    • Dearborn Obstetrical & Gynecological Assoc PC (6 miles)
    • Livonia Dermatology (6 miles)
    • Ophthalmic Specialists of Michigan - Livonia Office (6.4 miles)

    Cafes

    • Starbucks (4 miles)
    • Tim Hortons (4.1 miles)
    • Qahwah House (5.1 miles)
    • Qahwah House (5.3 miles)
    • Starbucks (5.4 miles)
    • Starbucks (7 miles)
    • Ferndale Project (7.5 miles)

    Places of Worship

    • Church of the Divine Child (4.5 miles)
    • Masjid Salam (6.2 miles)

    Parks

    • Ford Field Park (5.4 miles)
    • Hemlock Park (5.5 miles)
    • Garden City Park (5.9 miles)
    • Schemansky Park (6.7 miles)
    • Flanders Park (7.2 miles)
    • Palmer Park (7.6 miles)

    Hospitals

    • Botsford Hospital (5.5 miles)
    • Beaumont Dearborn Hospital (6.8 miles)
    • Trinity Health Wound Care - Livonia Hospital (7.5 miles)
    • Park Geriatric Village (8.1 miles)
    • Henry Ford Hospital (8.9 miles)
    • Henry Ford Health System (8.9 miles)
    • Hfhs - Main - F4 (8.9 miles)

    Theaters

    • Riviera Cinema (6.7 miles)
    • Phoenix Theatres Laurel Park Place (8.5 miles)

    Transportation

    • Avis Rent A Car (8.7 miles)

    Frequently Asked Questions

    Where is Manor House- Grayton?

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