Cathedral Towers Apartments

Pros

• Under new management, processing was fast and the reviewer enjoyed a great view.
• The new staff is amazing, and things are getting done at the property, making residents happy.
• A prospective renter described the staff as extremely nice, friendly, and knowledgeable, and felt at home in a modern, clean building.
• The location was praised as great, with many unit updates and nicely updated units.
• A viewing noted the building as modern and clean with an appealing model apartment.

Cons

• Management is described as terrible, with slow response times.
• Rent was raised after an initial quoted price, indicating misrepresentation.
• Pest control promises go unfulfilled, leaving roaches and bed bugs.
• The building is supposed to be non-smoking, yet smoking occurs in stairwells and elevators.
• Elevators are frequently out of service, and stairwells can be flooded, creating slip hazards.
• Accidents on the property are denied responsibility by management.
• The property is dirty with trash blocking hallways and entrances.
• Maintenance is unresponsive and issues go unaddressed.
• Police are routinely present due to disturbances; security is insufficient.
• Homeless individuals occupy common areas like the laundry room.
• Packages are stolen and the office refuses to accept deliveries.
• Rent and charges are inconsistently billed, with misleading information about costs.

Review

A wide mix of experiences colors the story around this Detroit-area apartment community, with many tenants echoing serious safety, cleanliness, and management concerns, and only a few noting improvements or pleasant moments. On balance, the threads that surface most consistently are ongoing pest problems, noise and public disturbances, maintenance and communication gaps, and frighteningly unsafe or unwelcoming conditions at times. Some posters have seen a turn under "new management," but others insist the worst issues are still very much present or even worsened after turnover. Taken together, the portrait reads as a volatile, high-risk rental experience where promises of progress collide with persistent, multi-faceted problems.

Pest control and sanitation dominate the recurring headlines. Dozens of reviews describe roaches as a near-constant nuisance, with several saying the problem predates their occupancy and continues regardless of extermination visits. Bed bugs appear in multiple accounts, and there are mentions of mice as well. The building's common areas are repeatedly cited as filthy: trash bags lining hallways and front entrances, cigarette butts and litter clogging stairwells and lobbies, and elevators treated as unsanitary spaces. Exterminators are referenced inconsistently - sometimes brought in, sometimes not until residents press - leading to cycles in which bugs or pests return soon after sprays end. A few residents even report that pest control workers or the building's approach to treatment feels half-hearted or mis-timed, leaving them frustrated with a lack of lasting results.

Safety and security concerns run parallel to those pest issues. Several reviewers describe a hostile or unsafe atmosphere created by homeless individuals lingering in and around the building, with alleged smoking in prohibited areas, loud disturbances, and fights late into the night. The stairwells and elevators are described as unsafe or unusable at times due to cleanliness failures, and some residents report police presence on a near-daily basis, sometimes multiple times in a single day. There are stories of theft (notably packages), confrontations involving strangers in the lobby, and fears about break-ins or the overall security of the building. One striking anecdote involves a security guard recounting a dead body on a floor to a relative - an example often cited to illustrate the perceived level of danger. In this climate, residents feel vulnerable, particularly older tenants or those who are home-based workers who need quiet or stability to sleep and function.

Maintenance, responsiveness, and overall management reliability glide in and out of focus across reviews. A recurrent complaint is slow or opaque communication: one tenant describes an over-month delay in getting move-in status clarified, while others report being hung up on during calls or being told conflicting information about rent and requirements. Lease terms sometimes feel unstable or misrepresented - one thread describes a rent quote changing dramatically just before a move-in, with accusations that the new numbers or fees were sprung on tenants at the last minute. Several reviews point to office hours that are too limited, staff that seem inattentive or unhelpful, and a general sense that management does not prioritize tenant safety or satisfaction. Yet not all notes are negative: a few posts praise certain staff members or describe periods where "the new staff is amazing" and progress is being made, suggesting that management quality may be uneven or improving in pockets rather than across the board.

Physical conditions inside the building reinforce the above concerns. Beyond pests and cleanliness, several accounts mention dead, damp, or unsafe conditions in common areas: water or moisture in stairwells following cleaning, wet floors without signs, and even mold. Elevators are a frequent point of complaint - either malfunctioning or smeared with cleaning residue, occasionally accompanied by reports of dog urine and general odors that suggest a lack of proper upkeep. Walls are described as thin, making noise and disputes between neighbors more disruptive, and some posters recount seeing significant trash or debris in public spaces that contribute to a sense of neglect. Taken together, these conditions feed a narrative of a building where basic maintenance, cleanliness, and a sense of security are inconsistent at best.

Community dynamics and tenant experiences add further texture to the overall picture. Some reviews point to a change in the building's demographic balance - indicating it was better when students largely inhabited the property - and describe a shift toward a more dispersed and sometimes problematic resident mix. A number of posters discuss the impact on and from surrounding tenants, including loud late-night activity, disturbances from guests, and ongoing debates about who should bear responsibility for upkeep and order. A few contributors describe positive moments - seeing well-kept updates in some units, or encountering friendly staff during a viewing - yet those bright spots are often overshadowed by accounts of recurring issues that seem to outpace improvements.

For prospective renters, the prevailing takeaway is one of caution. Several reviewers frame the decision to move in as "move in at your own risk," noting that while there are occasional signs of progress - modernized models, updated units, and some attentive staff - these benefits are overshadowed by persistent pests, constant noise, and enough safety concerns to justify serious due diligence. Package theft is a recurring complaint, and many emphasize the need to carefully verify lease terms, understand who pays for what, and insist on prompt, documented responses from management before signing. A handful of testimonials reflect positive experiences - people who found the staff friendly, the area appealing, or the unit aesthetically pleasing during a viewing - but they are in the minority relative to the breadth and severity of negative feedback.

In short, the complex presents itself as a place of stark contrasts: cleanliness and safety concerns that recur across many tenants' experiences, frequently paired with inconsistent management practices and responses. While a few reviews suggest real improvements under new leadership, the dominant threads tell of a building struggling with pests, noise, and maintenance neglect, where residents frequently feel unprotected and unheard. For anyone considering moving here, the pattern of reports suggests a need for vigilant due diligence, explicit assurances from management, and clear expectations about how and when problems will be addressed.

This part of Detroit, Michigan offers a range of amenities and services that would be beneficial for senior living. With several pharmacies within close proximity, accessing medication and healthcare supplies is convenient. There are also numerous restaurants offering a variety of dining options, as well as hospitals and physicians for medical care. Additionally, the presence of cafes provides opportunities for socializing and relaxation. Places of worship are available for spiritual fulfillment, while parks offer opportunities for outdoor recreation and leisurely strolls. Overall, this area provides a well-rounded environment that could cater to the needs and interests of seniors looking to settle in a vibrant community with access to essential services and recreational activities.

Pharmacies

• Rite Aid (0.1 miles)
• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.5 miles)
• Indian Village Market (3.6 miles)

Restaurants

• McDonald's (0.3 miles)
• Subway (0.5 miles)
• Z's Villa (0.8 miles)
• Second Best Detroit (0.8 miles)
• McDonald's (0.9 miles)
• Founders Brewing Co. (0.9 miles)
• Woodbridge Pub (0.9 miles)

Hospitals

• Hudson-Webber Cancer Research (0.4 miles)
• Barbara Ann Karmanos Cancer Institute (0.4 miles)
• Harper University Hospital (0.4 miles)
• Detroit Receiving Hospital (0.5 miles)
• DMC Heart Hospital (0.6 miles)
• Hfhs - Main - F4 (1.3 miles)
• Henry Ford Hospital (1.4 miles)

Physicians

• University Health Center (0.5 miles)
• Childrens Hospital Of Michigan Specialty Center - Detroit (0.6 miles)
• Windsor Regional Hospital (3.7 miles)
• Michigan Eyecare Institute (6.4 miles)

Cafes

• The Bean Bar (2 miles)
• Qahwah House (6 miles)
• Tim Hortons (6.7 miles)
• Ferndale Project (7.7 miles)
• Tim Hortons (7.9 miles)

Places of Worship

• St John's Presbyterian Church (2 miles)
• St Charles Church (3.1 miles)
• Masjid Salam (6.4 miles)

Parks

• William G. Milliken State Park and Harbor (2.4 miles)
• Valade Park (2.6 miles)
• Belle Isle Park (3.9 miles)
• Palmer Park (5.3 miles)
• Hemlock Park (5.9 miles)
• Matthew C Patterson Park (6.6 miles)
• Windmill Pointe Park (6.8 miles)