13255 Bray Road, Clio, MI 48420
For more information about senior living options: (844) 490-3973
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They can't reach the place because the phone number has changed or is disconnected. The phone number listed appears to be changed or disconnected. The referral numbers provided are not helpful. The staff struggle with English, making communication difficult.The experience described paints a picture of a place that is increasingly difficult to reach, with the primary line seemingly slipping out of reach. The writer notes that the phone number has either changed or become disconnected, making any attempt to contact the business feel like throwing a message into a void. This sort of disappearing contact point creates an immediate sense of unreliability and leaves would-be customers with no clear route to reach the source they need.
Beyond the main line, the entity is said to offer referral numbers as a supposed pathway to assistance, yet these too prove to be unhelpful. The reviewer emphasizes that these referrals do not connect to real solutions or reliable support, leaving callers with hollow leads that lead nowhere. The repeated experience of dialing numbers intended to help but ending in dead ends contributes to a growing impression that the organization's outreach attempts are not functioning as intended.
A central thread in the account is the struggle confined to telephone-based communication. When the primary contact avenue is unresponsive or invalid, any hope of timely information or service is crushed. The inability to verify which numbers are correct or active introduces a layer of ambiguity and friction that erodes trust. In a setting where the phone is the main, stated channel for contact, an unreliable line translates directly into lost time, frustration, and a sense of being left in the dark.
Compounding the problem is a language barrier, with the reviewer noting that most staff do not speak English very well. This adds another hurdle to any potential resolution, turning what might be a straightforward inquiry into a confusing or misinterpreted exchange. Language gaps can magnify already strained communications, making it harder to convey needs, understand responses, or obtain accurate information about hours, services, or alternatives.
Taken together, these points paint a portrait of unreliable customer service and questionable accessibility. The recurring theme of unreachable numbers alongside unhelpful referrals suggests a systemic communication issue rather than an isolated glitch. The reliability of the operation comes into question when essential contact details are inconsistent or obsolete, and when staff communication capabilities hinder rather than help the process of getting information or support.
The overall impression is one of considerable frustration and disappointment. For anyone trying to engage with this place, the experience described signals a need for accountability and improvement in contact methods and language access. The combination of changing or disconnected phone lines, ineffective referral options, and language barriers creates a barrier to service that can deter people from seeking what they need and undermine confidence in the organization as a whole.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summers - Bray Road Home is an assisted living community located in Clio, MI. Our beautifully furnished home provides a comfortable and welcoming environment for our residents. Our amenities include a dining room where delicious meals are served, a garden where residents can enjoy the outdoors, housekeeping services to ensure a clean living space, and move-in coordination assistance to make transitioning easier.
Residents at Summers - Bray Road Home receive the care they need with activities of daily living assistance such as bathing, dressing, and transferring. We also coordinate with health care providers to ensure all medical needs are met. For residents with special dietary needs, our staff is trained to prepare meals that cater to those restrictions.
Our community understands the importance of social engagement and offers scheduled daily activities for residents to participate in. This helps promote an active lifestyle and encourages friendships among residents.
In terms of convenience, we have 3 pharmacies nearby for easy medication access and 1 physician nearby for regular check-ups or consultations. There are also 4 restaurants nearby for outings and dining options outside of our community. Additionally, we have 2 places of worship nearby for residents who wish to continue practicing their faith.
At Summers - Bray Road Home, we strive to provide a nurturing and supportive environment for our residents while ensuring their healthcare needs are met. With our range of amenities and services, we aim to create a comfortable and enjoyable experience for all who call our community home.
Summers - Bray Road Home is located at 13255 Bray Road, Clio, MI 48420 in Tuscola County, Michigan
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