10358 Horseshoe Circle, Clarkston, MI 48348
For more information about senior living options: (844) 490-3973
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Serene Gardens is described as a beautiful, clean, and welcoming community. The Executive Director, Jessica, is praised for being amazing, caring, and deeply involved with residents. The Wellness Director, Shelley Maxson, is recognized for her can-do attitude and attention to residents' health and wellbeing. The staff are described as compassionate, professional, and going above and beyond to provide personalized care. The dining services are highlighted as delicious and prepared with love. The facility is noted for a home-like environment and engaging activities for residents. Families report peace of mind knowing their loved ones are in capable hands. The building is consistently described as well-maintained, safe, and clean.
The reviews describe the management as horrible and unqualified, claiming the facility is a joke and should be shut down. The staff are deemed rude and disrespectful to residents and their families. The facility's cleanliness is criticized as awful, with rooms and hallways smelling of urine and residents living in soiled conditions. It is alleged that residents are not fed properly, suffer bed sores, diets aren't followed, and they are left in soiled conditions for hours. Reviewers accuse the facility of prioritizing greed and money over the well-being and safety of residents and staff. The safety of residents is questioned, with reports of residents getting hurt and neglectful care. One comment claims negative reviews come from a disgruntled employee seeking to harm the facility's reputation. Prices are described as outrageous.The collection of comments about Serene Gardens of Clarkston paints a portrait of a community that elicits strong feelings - joy and relief from many families, and alarm or frustration from a smaller, but highly vocal, set of critics. Across the board, the conversations center on two themes: the quality of care and the character of the environment, all anchored by the leadership and daily actions of the staff. Several reviewers repeatedly credit the executive leadership and wellness team with creating a culture that feels warm, attentive, and trustworthy, while a minority of posts raise serious concerns about safety, dignity, and management.
Many reviewers emphasize the facility's physical presence and daily atmosphere. The building is described as beautiful, clean, and welcoming, with comments that stress a home-like layout and a sense of calm for residents. Words like "serene," "new and beautiful," and "clean and safe" recur, underscoring the sense that residents can feel comfortable when they walk through the doors. The environment is portrayed as thoughtfully designed to be attractive to families and residents alike, with a quiet, orderly vibe that supports independent living while offering the benefits of assisted care and memory care when needed.
A constant thread through the positive notes is the people who work there. The care teams - many of whom are named directly in the reviews - are portrayed as compassionate, dedicated, and genuinely invested in each resident's well-being. The preferred image is of staff who treat residents like family, who go "above and beyond" to address not only physical needs but emotional, social, and spiritual well-being as well. The Wellness Director, Shelley Maxson, is singled out for a "Can Do" attitude and for her leadership in maintaining a high standard of care. The Executive Director, Jessica, is repeatedly described as "amazing," with reviewers praising her for hands-on involvement, responsiveness, and a visible commitment to quality. Names like Jenny, Tiffany, Devon, and even two twin sisters surface in anecdotes of exceptional, compassionate care, painting a picture of a cohesive team that residents and families feel they can rely on.
Food and dining receive frequent praise, with several reviewers calling meals delicious and well-prepared. Some comments note the care that goes into meal planning and food presentation, alongside statements that the dining experience is a highlight - fresh coffee, hot meals, and an emphasis on cooking staff who take pride in what they serve. The overall sentiment is that nutrition and dining are not afterthoughts but integral components of the residents' day-to-day satisfaction and vitality, contributing to a sense of normalcy and contentment in daily life.
For many families, Serene Gardens represents "peace of mind." Positive reviews celebrate the ability to visit when they want and the perception that staff are trustworthy and capable of making sound judgments about each resident's health and happiness. Phrases like "absolute peace of mind" and "top priority" regarding residents' health and well-being recur, and several families describe the staff's communication and follow-through as a comfort they cannot easily replace elsewhere. The sense that leadership and frontline caregivers align around the same mission - providing safe, compassionate, and engaging care - emerges as a key contributor to this feeling.
Yet the narrative is not uniformly laudatory. A subset of reviews presents a starkly different experience, with strong criticisms of management and daily operations. Some comments use intense language to describe alleged failures in care and respect, citing issues such as neglect, poor sanitation, residents with bed sores, inadequate feeding, and long gaps between care tasks. There are accusations that the facility does not treat residents or employees with dignity, that it tolerates a hostile environment, and that concerns are ignored. One review even characterizes the place as a "joke" and calls for shutdown, while another mentions that disgruntled former employees have influenced negative perceptions through social amplification. These voices emphasize safety, proper care, and truthful, humane treatment as non-negotiables, and they paint a picture of a facility that may require significant improvements in leadership oversight and daily process.
Several posts reflect a mixed or evolving view, suggesting that experiences can vary over time or by department. Some reviewers acknowledge strong, long-tenured staff and a leadership team that is highly engaged in activities and resident well-being, while others point to complaints about staffing, consistency, or the execution of care plans. The contrasts imply that Serene Gardens operates as a strong, values-driven community in many moments, yet still faces challenges in meeting every resident and family's expectations consistently.
Overall, these reflections converge on a central reality: Serene Gardens of Clarkston is a place of strong devotion and high praise from many families who feel their loved ones are cherished and well cared for, especially under the guidance of Jessica (Executive Director) and Shelley (Wellness Director). At the same time, there are credible concerns voiced by other reviewers about safety, dignity, and management that deserve careful attention and ongoing improvement. For anyone considering Serene Gardens, the lasting takeaway is clear: the community is deeply invested in care that feels personal and trustworthy, but prospective families should conduct their own thorough assessment - visiting the facility, meeting staff, sampling meals, and speaking with current residents and families - to determine whether the environment aligns with their loved one's needs and expectations.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Beacon Home At Clarkston is an assisted living community located in Clarkston, MI. It offers a range of amenities to ensure the comfort and convenience of its residents. The community features a dining room where residents can enjoy delicious meals prepared by professional chefs. The apartments are fully furnished, providing a cozy and welcoming atmosphere for residents to call home.
Outdoor space is available for residents to enjoy and relax in, with beautifully maintained gardens adding to the serene environment. Housekeeping services are provided to keep the living spaces clean and tidy. Wi-Fi/high-speed internet access is also available throughout the community, allowing residents to stay connected with their friends and family.
Care services offered at Beacon Home At Clarkston include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers, ensuring that residents receive appropriate medical care when needed. Special emphasis is placed on diabetes diet management and medication management to meet individual needs. Transportation arrangements for medical visits and doctor's appointments are made for added convenience.
Residents at Beacon Home At Clarkston can enjoy a variety of activities that are scheduled daily, providing opportunities for socialization, physical exercise, and mental stimulation. Additionally, the community is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This allows residents easy access to essential services and entertainment options in the surrounding area.
Overall, Beacon Home At Clarkston provides a comfortable and supportive environment for seniors who require assistance with daily tasks while maintaining their independence and quality of life.
This area of Clarkston, Michigan offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. There are several pharmacies nearby, including CVS and Walgreens, as well as physicians' offices such as The Downing Clinic and Michigan Ear Nose & Throat Associates for easy access to healthcare. Residents can enjoy dining options like Bullfrogs and Culver's, along with cafes like Starbucks and Evergreens Coffee & Bakeshop. Places of worship such as Maranatha Baptist Church and St Daniel Church are also in close proximity for spiritual support. Additionally, there are parks like Friendship Park and Holly Recreation Area for outdoor activities, as well as theaters such as MJR Waterford Digital Cinema 16 for entertainment. Overall, this part of Clarkston offers a mix of convenience, healthcare services, dining options, recreational activities, and cultural experiences that may be appealing to seniors looking for a welcoming community to call home.
Beacon Home At Clarkston is located at 10358 Horseshoe Circle, Clarkston, MI 48348 in Oakland County, Michigan
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