5115 Indianwood, Clarkston, MI 48348
For more information about senior living options: (844) 490-3973
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A reader opens with a blunt gripe about customer service, describing it as "notorious." They recount a frustrating experience where, after calling for information, they were hung up on twice. The tone among the lines is one of disbelief and disappointment, signaling that the frustration extended beyond a single incident and colored the reviewer's view of the organization as a whole.
The focus then shifts to Freedom Adult Foster Care, which the reviewer harshly labels as the worst in the state. They express deep upset about a personnel decision - the firing of "the best manager they ever had." This change in leadership appears to have intensified the dissatisfaction, and the writer underscores their personal concern by noting that their step son resides at a facility on Elizabeth Lake Road in Waterford, Michigan.
Allegations about past practices at the facility are laid out with escalating alarm. The reviewer claims that in the past, residents have been given wrong medications. They also recount an alarming incident in which someone was lost, only to be found lying on the ground outside, with staff described as having "no clue" about the situation. There are additional accusations that staff stole money from the resident, painting a picture of neglect and exploitation within the care setting.
Against this backdrop of negligence, the reviewer notes a moment of relief: they finally found someone in the house who genuinely cared about the guys living there. However, Freedom Freedom allegedly chose to get rid of that person - the very person who made a positive difference in the lives of the residents. The removal of this caregiver is presented as a gut-wrenching reversal that compounds the reviewer's frustration.
A stark warning punctuates the narrative. The reviewer asserts that if anything happens to their step son, they will take action. This line signals a heated emotional stake and a sense of urgency about accountability and safety for a vulnerable family member. The message leaves little doubt about how seriously the reviewer views the potential consequences of continuing mismanagement.
In a dramatic plea directed at the organization, the reviewer explicitly asks for John to be hired back. They frame John as someone who truly cared for the residents and suggest that his return could meaningfully improve conditions for those in the home. The request is framed as a straightforward remedy to what the writer sees as ongoing harm and mismanagement at the facility.
Overall, the account paints a portrait of profound dissatisfaction with customer service and a highly critical view of Freedom Adult Foster Care's handling of a vulnerable resident. The narrative weaves together concerns about medication safety, resident welfare, staff integrity, and leadership stability, all anchored by a personal stake in the well-being of a step son living at a Michigan facility. The plea to reinstate a trusted manager named John sits at the center of the appeal, underscoring the writer's belief that compassionate, accountable care hinges on who leads the house.
Indianwood Adult Foster Care Home is a warm and inviting assisted living community located in Clarkston, MI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our dining room provides a comfortable space for residents to enjoy delicious meals prepared by our experienced staff. The fully furnished accommodations create a cozy and homelike atmosphere for our residents to relax and unwind.
For those who enjoy spending time outdoors, we offer a beautiful garden and outdoor space where residents can take walks or simply enjoy the fresh air. Our housekeeping services ensure that each resident's living space is clean and well-maintained.
We understand that moving can be overwhelming, which is why we provide move-in coordination services to assist residents with the transition into our community. Additionally, we offer telephone and Wi-Fi/ high-speed internet access, allowing residents to stay connected with loved ones.
Our experienced caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the proper medical care they need. Special dietary restrictions such as diabetes diets are accommodated in our meal preparation and service.
Transportation arrangements for medical appointments are provided by our community, ensuring that residents have easy access to necessary healthcare services. For recreational activities, we offer scheduled daily activities to keep residents engaged and entertained.
In terms of nearby amenities, there are several cafes, parks, pharmacies, restaurants, places of worship, and hospitals in close proximity to our community. This allows residents to easily access essential services while enjoying their surroundings.
At Indianwood Adult Foster Care Home, we strive to provide a supportive and comfortable environment where seniors can thrive. We invite you to visit us and experience all that our assisted living community has to offer.
Indianwood Adult Foster Care Home is located at 5115 Indianwood, Clarkston, MI 48348 in Oakland County, Michigan
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