The Brook of Cedar Springs
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4170 Solon Street NE, Cedar Springs, MI 49319
For more information about senior living options: (844) 490-3973
The Brook of Cedar Springs provides compassionate, attentive care for its residents. Michelle, the manager, ensures operations run smoothly and concerns are addressed promptly. The staff consistently goes above and beyond to support residents and their families. The facility offers a clean, warm, home-like environment that residents enjoy. Residents are treated with love and kindness by the caregiving team. The activities and social events help residents stay engaged and connected. Families feel reassured that their loved ones are in capable hands. The Brook's staff maintain a welcoming atmosphere and place residents' well-being first.
The manager Michelle is not effective in her role, being non-responsive to calls and showing a lack of compassion. The facility has repeatedly failed to respond to inquiries, with tours not being scheduled and emails or calls going unanswered. Medications for residents have been lost, and families were not notified that residents were without meds for several days. There is a bedbug infestation at the facility that has not been addressed. The management is described as unprofessional. Meals do not consistently meet residents' dietary needs, and prices can be raised without proper notice. One reviewer strongly urged others not to send a family member to this facility.The Brook of Cedar Springs is best suited for families that value a warm, home-like atmosphere paired with genuinely caring, hands-on staff. It works well for residents who need assistance with daily activities, appreciate regular social engagement, and want a caregiving team that treats them like family. The community has earned praise for end-of-life support, attentive nursing and caregiving, and a setting that feels clean, comfortable, and welcoming. For families watching every dollar, the facility's positioning as a more affordable option among similar senior living choices is attractive, provided expectations about communication and operations are clearly defined.
On the positive side, the Brook's strongest asset is its people. Reviewers repeatedly describe staff as compassionate, attentive, and devoted to residents' well-being, with long-tenured caregivers contributing to a stable, familiar daily routine. The manager - Michelle - receives frequent kudos for keeping things running smoothly and addressing concerns, and many families note the leadership's visible commitment to resident comfort. The facility itself reads as clean and well maintained, with spacious rooms and comfortable common areas that support socialization and a homey feel. Activities - from exercise classes to arts and outings - help residents stay engaged, contributing to an overall sense of life being lived well within the community.
Yet, the Brook is not without its sharp controversies. Several reviews raise concerns about management responsiveness, with calls or messages sometimes going unreturned and some families feeling a lack of warmth in critical moments. Tour scheduling and outreach appear inconsistent at times, leaving prospective residents waiting for a tour or a clear point of contact. There are also entrenched complaints about serious operational gaps: allegations of medication mismanagement or lapse, and even a bedbug infestation that several families say was not promptly or adequately addressed. Price changes without ample notice have also unsettled some families, coloring their sense of value and trust in the facility's promises.
These strengths and weaknesses interact in a way that can offset or exacerbate overall satisfaction, depending on what a family prioritizes. For those who prize genuine caregiver warmth, consistent staff relationships, and a peaceful, inviting environment, the Brook often delivers a high-quality daily experience that can outweigh occasional communication hiccups. The long-standing staff presence provides continuity that matters when health needs evolve, and the clean, pleasant setting plus a range of activities enhances quality of life. However, when concerns about pest control, medication handling, or administrative responsiveness surface, they can erode confidence and complicate decision-making, especially for families seeking rigorous governance and flawless operational reliability.
Families should seriously weigh alternatives if reliability in administration and pest control is non-negotiable. Prospective residents who require meticulous, timely communication from leadership, transparent and steady pricing, and a guaranteed process for tours and admissions may find other communities more predictable. Those who demand a consistently proactive stance on health concerns, or who cannot tolerate rumors of medication mishaps or untreated infestations, should explore other options with stronger documented safety practices and clearer escalation paths. In short, Brook stands out for heart and hospitality, but it can falter where administrative discipline and pest management are concerned.
Practical steps for evaluating this community include requesting a face-to-face meeting with the current manager, ideally in the resident's presence, to assess responsiveness and empathy. Insist on a tour that includes the caregiving staff on shift, and ask to see recent care plans and medication administration records to understand processes firsthand. Probe pest-control history and remediation steps, asking for written assurances and a direct contact for ongoing issues. Review the contract carefully for notice periods on price changes and for any added fees. Speak with multiple families and residents about daily life, and request references from families who prioritized similar care needs. With clear expectations and thorough due diligence, the Brook can be a strong choice for those who value compassionate care within a warm, home-like setting, while those with the highest demands for administrative consistency and pest control may want to consider alternatives.
84 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Brook of Cedar Springs is an assisted living community located in Cedar Springs, MI. We offer a variety of care services to meet the individual needs of our residents. Our community provides a safe and comfortable environment for seniors who are looking for support with daily activities while maintaining their independence.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon on-site for personal grooming needs, as well as cable or satellite TV in each apartment. Community operated transportation is available for shopping or other outings, and our computer center allows residents to stay connected with loved ones.
We provide restaurant-style dining in our spacious dining room, where residents can enjoy delicious meals prepared by our skilled kitchen staff. There is also a small library and gaming room for leisurely activities, as well as a fitness room and wellness center to promote physical well-being.
The Brook of Cedar Springs offers various care services to ensure the comfort and safety of our residents. Our staff is available 24/7 through our call system and provides supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and have a mental wellness program in place.
Our community is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and transportation options.
At The Brook of Cedar Springs, we strive to create a welcoming and supportive environment where seniors can thrive.
This part of Cedar Springs, Michigan offers a variety of amenities and services suitable for senior living. With several places of worship nearby, residents can easily access spiritual support and community engagement. There are also a range of cafes and restaurants in the area, providing convenient dining options for seniors. Pharmacies and physicians' offices are located within close proximity, ensuring easy access to healthcare services. Additionally, the parks offer opportunities for outdoor recreation and relaxation. Transportation services such as Tri County Call A Ride provide convenience for seniors who may not drive. Overall, this area provides a mix of conveniences and recreational options that make it a desirable location for senior living.
The Brook of Cedar Springs is located at 4170 Solon Street NE, Cedar Springs, MI 49319 in Kent County, Michigan
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