2219 Term, Burton, MI 48519
For more information about senior living options: (844) 490-3973
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The staff are friendly, polite, and make the facility feel like home. The facility is highly recommended for a safe and comfortable home for a loved one. The community offers memory care and assisted living in one location, easing transitions if health declines. The security measures, including visitor buzz-in, contribute to resident safety. Staff development is encouraged, creating career opportunities and better retention. Residents are kept safe, happy, healthy, and well cared for by attentive staff. Administrative staff and caregivers go above and beyond for residents and their families. The facility is absolutely beautiful and well kept inside and out. Administrators are knowledgeable, helpful, and provide excellent care. All staff members treat every resident with dignity, respect, and kindness. Everyone who visits is treated as the most important person. Hampton Manor is highly recommended for superb care for loved ones.
The administration and DON were described as unprepared for their roles, with poorly trained staff beneath them. The two leads were not licensed CNAs, and a new caregiver with only four days of experience was passing meds. A water pipe burst flooded a resident's room, and family were not informed; the resident did not receive medications, bathroom care, or breakfast on multiple mornings. Hallway safety was compromised by powerful fans and dehumidifiers with cords across the walkway, making it unsafe for residents. A choking resident during lunch was not assisted or reported to medical staff or management. Management did not communicate important issues to the family or follow up; there was no documentation. The facility claimed to be licensed but only held a temporary license that was suspended. The kitchen service was awful with poor meal quality and no options. There is a perceived conflict of interest due to an owner also serving as the on-staff doctor. Visitors could be locked out of the building, causing inconvenience.Hampton Manor in Burton presents itself as a warm, inviting community that blends memory care and assisted living in a single, cohesive setting. Reviewers frequently describe it as a place that feels like home, where residents are treated with dignity and kindness by a broad spectrum of staff - from housekeeping and maintenance to nursing and front-desk personnel. The building's security measures, including being buzzed in for visits, are seen as reassuring safeguards that contribute to a sense of safety for loved ones. Across the board, families emphasize the overall atmosphere: a comfortable, well-kept environment designed to make residents and their families feel cared for and welcomed.
Several accounts celebrate the administrative and caregiving teams for going above and beyond. Families praise administrators and caregivers who take time to understand each resident's needs and who respond with genuine empathy during difficult times. The staff's attentiveness - checking on residents frequently, staying late to ensure comfort, and communicating in a compassionate, respectful manner - helps create a feeling of belonging and trust. The facility's cleanliness and beauty, both inside and out, are repeatedly highlighted, with particular admiration for the way the community is kept tidy, safe, and aesthetically pleasing, including seasonal touches that enhance the home-like vibe.
A notable positive thread centers on staff development and career opportunities. Reviewers appreciate that staff members are encouraged to advance and receive ongoing training, which many feel translates into more consistent, higher-quality care for residents. The sense that the management team is approachable - ready to answer questions and address concerns quickly - contributes to families' peace of mind. This perception of a strong, supportive leadership culture helps families feel confident that their loved ones are in capable hands.
Multiple testimonials focus on Burton as a region where families have found great value in the care provided. Those who transitioned loved ones from other facilities report feeling that the care at Hampton Manor is top-notch, with attentive caregivers who treat residents like family. The spacious, handicapped-accessible apartments, combined with a very clean and well-decorated environment, are cited as important factors that contribute to residents' happiness and comfort. For many families, the overall experience - grounded in warmth, attentiveness, and a welcoming atmosphere - supports a high level of trust and willingness to recommend the community.
Yet alongside the praise, there are serious red flags raised by other reviewers that cannot be overlooked. Some accounts describe top-level leadership as unprepared for their roles, asserting that the administrators and their leads lack appropriate licensing and training. Specific concerns include the presence of leads who are not licensed CNAs, and the assertion that a new caregiver with little experience began passing medications after only a few days on the floor. These claims highlight perceived gaps in supervision and training that could have direct implications for resident safety and quality of care.
The review corpus also recounts alarming operational and safety issues. A water pipe broke in the ceiling, flooding a hallway and displacing a resident, with delayed communication to family and lapses in medication administration and daily care after the incident. Families describe unsafe conditions created by powerful fans and dehumidifiers with cords left across walkways, and belongings not being moved promptly to the new room, forcing families to shuttle items back and forth. There are accounts of a resident choking during lunch where the response was not timely or appropriately escalated, and where management was not informed promptly or documented as required. The sense of being left out of the loop during crises is a recurring theme.
Additional concerns include restricted access to the building, a lack of timely reporting between shifts, and a troubling claim that licensing was misrepresented - described by some as having only a temporary license that was suspended. Critics also point to a perceived conflict of interest because one owner is also the on-staff doctor, calling into question governance and oversight. Other operational criticisms touch the kitchen and food quality, suggesting the dining experience did not meet expectations for taste or variety. Taken together, these issues portray a facility where some families strongly believe serious lapses in safety, supervision, and transparency occurred.
Despite the stark contrasts in experiences, there is a thread of resilience and sustained belief in Hampton Manor's strengths. A number of families who chose Hampton Manor after unhappy experiences elsewhere conclude that, compared to the past, their loved ones receive attentive, respectful care in a clean, welcoming setting. They describe the staff as genuinely caring, the management as approachable, and the facility as a place where residents feel valued and secure. For these families, the positive aspects - home-like atmosphere, compassionate caregiving, clean and comfortable surroundings, and a sense of security - continue to shape a favorable overall impression.
In sum, Hampton Manor in Burton emerges as a community with a strong foundation of warmth, respect, and comprehensive care that many families deeply appreciate. The facility is praised for its inviting environment, security measures, and the evident dedication of many staff members who strive to treat residents like family. Yet it is equally clear that there are concerns about leadership readiness, training, safety incident handling, licensing, and transparency that prospective families should investigate thoroughly. If you are considering Hampton Manor for a loved one, it would be prudent to conduct detailed due diligence: ask explicit questions about staff qualifications and supervision, licensing status, incident reporting practices, and how emergencies are managed, and arrange contemporary, in-person visits to assess whether the day-to-day operations align with your expectations for safety, quality of care, and peace of mind.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Spencer Manor Living Well is a board and care home located in the peaceful neighborhood of Burton, MI. Our community offers a comfortable and supportive environment for seniors who require assistance with their daily living activities.
At Spencer Manor Living Well, we provide fully furnished accommodations to ensure our residents feel at home. Our dining room offers nutritious meals that cater to special dietary restrictions, ensuring that each resident's nutritional needs are met. Housekeeping services are provided to maintain a clean and orderly living space for our residents.
Our community boasts a beautiful garden and outdoor space where residents can enjoy fresh air and nature. We also offer amenities such as telephone and Wi-Fi/high-speed internet access so that residents can stay connected with their loved ones.
In terms of care services, our compassionate staff is available to assist residents with activities of daily living, including bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical attention. Medication management is another service we provide to promote the well-being of our residents.
Transportation arrangements are available for medical appointments, ensuring that our residents have timely access to healthcare services. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals located conveniently near our community.
At Spencer Manor Living Well, we understand the importance of engaging activities in promoting overall well-being. That's why we offer scheduled daily activities for our residents to participate in and enjoy.
If you or your loved one is seeking a warm and caring assisted living community in Burton, MI, look no further than Spencer Manor Living Well. Contact us today to schedule a tour or learn more about how we can meet your unique needs.
This part of Burton, Michigan offers convenient access to a variety of healthcare facilities, including physicians, pharmacies, and hospitals within a few miles. There are also several dining options ranging from fast food to sports bars for a variety of culinary experiences. For those seeking spiritual fulfillment, there are multiple places of worship in the area. Additionally, transportation options such as Amtrak are available for easy travel, and parks like For-Mar Nature Preserve & Arboretum provide outdoor recreational opportunities. Overall, this neighborhood is a well-rounded community with amenities that cater to senior living needs.
Spencer Manor Living Well is located at 2219 Term, Burton, MI 48519 in Genesee County, Michigan
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