Valley Assisted Living

01970 Valley View Road, Boyne Falls, MI 49713

For more information about senior living options: (844) 490-3973

4.8 from 28 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of Valley Assisted Living

    Pros

    • pro The team and leadership at Care Cardinal Cascade are compassionate and go above and beyond for residents.
    • pro The community has a caring team that genuinely looks after its residents.
    • pro DaleTron and the staff are absolutely fantastic.
    • pro Care Cardinal Cascade is a beautiful community with caring staff.
    • pro DaleTron Thompson oversees the facility with love and keeps families well informed.
    • pro Care Cardinal Cascade provides a welcoming environment where residents are treated as individuals and communication is timely.
    • pro The staff are accommodating, friendly, and responsive to family needs, including during tours.
    • pro The Cascade location offers clean, homey surroundings and amenities included in the cost.
    • pro The staff consistently goes the extra mile, providing regular updates and making families feel supported.
    • pro The facility is described as creating a happy, uplifting atmosphere with a strong sense of community.

    Cons

    • pro This place is a total joke. They need a new ED in there. Staff is stressed because all she does is sit in her office, she never helps, you have to track her down for questions to be answered. She comes in late and leaves early.

    Review

    Care Cardinal Cascade stands out in the stories shared by families and residents as a place where warmth, attentiveness, and a genuine commitment to care come first. Across many accounts, the leadership and the care team are described as clearly invested in the well-being of every resident, with a culture that emphasizes listening, responding, and building daily experiences around each person's needs and preferences. Tour after tour reveals a community that is not only clean and well-appointed but also marked by a home-like atmosphere where residents feel seen, valued, and supported.

    Central to these impressions is the leadership, especially DaleTron Thompson, who is repeatedly described as the guiding force behind the facility's tone and operations. Reviewers praise her presence as both hands-on and deeply compassionate, with one caller noting that DaleTron is "an executive director who goes above and beyond" and another mentioning that she makes sure families stay in the loop and that everyone is aligned in caring for their loved ones. The impression is that DaleTron's leadership translates into a consistently responsive and personable environment, where staff are encouraged to communicate openly and work as a team to meet residents' needs. In several posts, families describe DaleTron as a nurse-turned-administrator who brings professional rigor and heartfelt care, and they express gratitude for her accessibility and insistence on keeping care and communication clear.

    A thread running through the testimonials is the way Care Cardinal Cascade treats residents as individuals and treats families as partners. Residents are welcomed warmly, and staff are described as patient, empathetic, and quick to respond to changing needs. Families repeatedly note timely updates and proactive communication, with staff going out of their way to provide information, tours, and even paperwork ahead of time to reduce stress. The sense is that the team doesn't just fulfill basic duties; they invest in relationships - getting to know each resident's story, preferences, and daily routines, and adjusting care to honor those details. This individualized, person-centered approach helps explain why many families feel a deep sense of relief and trust after placing a loved one in Care Cardinal Cascade.

    The community atmosphere itself is described as both uplifting and practical. Multiple reviews highlight the "homey" feel of the residence, praising the cleanliness, the welcoming staff, and the amenities included in the cost. The environment is portrayed as one where residents are encouraged to engage in activities, socialize with peers, and maintain a sense of independence and dignity. The staff's empathy extends into moments of transition, such as moving a loved one into memory care or needing respite care, with caregivers providing extra TLC to ease distress and reassure family members. In several accounts, the care team's dedication is celebrated - whether it's staying late to help a family settle in or ensuring that new residents are introduced smoothly and respectfully to the community.

    Several stories highlight specific individuals who have earned high regard within the Cascade location. Starlin, the head nurse mentioned in one memorable review, is praised for her ability to connect with a resident and help secure consent for care in challenging situations, illustrating the depth of professional care and the trust that staff establish with families. The quality of food, daily activities, and the overall sense of a well-coordinated team contribute to a picture of a facility that operates with intention and heart. One reviewer even notes how the community's culture and leadership made a stressful time feel more hopeful and manageable, underscoring the role of staff in shaping not just physical care but emotional well-being as well.

    Not every voice is without critique. One reviewer describes a significantly more negative experience, characterizing the facility as a "total joke" and pointing to a perceived lack of help from the executive director and ongoing staff stress. This perspective stands out in an overall tide of praise, reminding readers that experiences can vary and that every community is not immune to friction or misaligned expectations. Even within that cautionary note, the broader pattern across the majority of reviews remains clear: Care Cardinal Cascade is seen by many families as a compassionate, well-organized place where leadership, nursing, and frontline staff strive to support residents and their loved ones with integrity, responsiveness, and genuine care.

    Taken together, the Cascade location - often with a connection to the Byron Center site as families consider transitions and continuity of care - emerges as a trusted option for assisted living, memory care needs, and urgent respite placements. Families repeatedly express gratitude for the way the staff listen, adapt, and communicate; for the thorough, compassionate tours that help families feel confident in their choices; and for the sense that their loved ones are not just cared for but embraced as part of a caring community. For those seeking a place where teamwork, empathy, and meaningful engagement with residents' lives are prioritized, Care Cardinal Cascade presents a compelling, well-regarded option that many families would gladly recommend.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Valley Assisted Living in Boyne Falls, MI is a vibrant and inclusive community dedicated to providing top-notch care and exceptional services to its residents. Our fully furnished assisted living apartments offer a comfortable and homely atmosphere where seniors can thrive.

    One of the highlights of Valley Assisted Living is our dining room, where residents can enjoy delicious and nutritious meals prepared by our talented culinary team. We cater to special dietary restrictions and ensure that every meal is both satisfying and healthy for our residents.

    In addition to our beautiful indoor spaces, we also have a lovely garden and outdoor areas where residents can soak up the fresh air and enjoy nature. Our housekeeping services ensure that each apartment remains clean and tidy at all times, allowing residents to focus on what matters most - enjoying their retirement.

    At Valley Assisted Living, we understand the challenges seniors face in daily life. That's why we provide comprehensive care services such as assistance with bathing, dressing, transfers, and medication management. Our dedicated staff also coordinate with healthcare providers, ensuring seamless communication for any medical needs.

    Residents can engage in a variety of activities tailored to their interests through our scheduled daily activities program. Whether it's physical exercise classes or social gatherings, there is something for everyone to enjoy at Valley Assisted Living.

    Transportation arrangement services are available for medical purposes or doctor's appointments, offering convenience and peace of mind for residents who may require regular visits.

    With physicians located nearby and an array of restaurant options in close proximity, our community ensures easy access to medical care and dining out experiences if desired.

    Come join us at Valley Assisted Living in Boyne Falls, MI – where exceptional amenities, outstanding care services, delicious dining options, engaging activities, and convenient location combine to create a truly remarkable assisted living experience.

    Nearby Places of Interest

    Located in Boyne Falls, Michigan, this area offers a variety of conveniences for senior living. With several restaurants nearby such as Nico's Pizza & Grinders and Betty's Restaurant, you can enjoy delicious meals without having to travel far. For medical needs, there are multiple physicians' offices and pharmacies within a short drive, including Quick Care Medical Center and Huff Pharmacy. In terms of recreation, there are beautiful parks like Sunset Park and Veterans Memorial Park for leisurely strolls or picnics. Additionally, the proximity to hospitals like Grandvue Medical Care Facility ensures easy access to healthcare services. Overall, this area provides a balanced mix of amenities and natural beauty, making it a great choice for seniors looking for a peaceful and convenient place to call home.

    Restaurants

    • Nico's Pizza & Grinders (1.1 miles)
    • Betty's Restaurant (1.3 miles)
    • Monument Course at Boyne Mountain Resort (1.8 miles)
    • Beach House Restaurant (1.8 miles)
    • Everett's (2 miles)
    • Forty Acres Tavern (2.1 miles)
    • Stein Eriksen's (2.1 miles)

    Physicians

    • Quick Care Medical Center (4.7 miles)
    • Echocardiography On Wheels (6.4 miles)
    • Eyes On Main (6.4 miles)
    • Boyne Area Medical Center (6.5 miles)
    • East Jordan Family Health Center (12.1 miles)
    • Little Traverse Band of Odawa Health Clinic (12.5 miles)
    • Petoskey Family Medicine PC (12.7 miles)

    Places of Worship

    • St Matthews Church (5.3 miles)
    • Christ Lutheran Church (5.4 miles)
    • Free Methodist Church (5.7 miles)
    • Fresh Fire Ministries (6.2 miles)
    • Lake Louise Baptist Camp (6.8 miles)
    • Saint Thomas Church (7.7 miles)
    • East Jordan United Methodist Church (11.3 miles)

    Transportation

    • Boyne City Municipal Airport: N98 ELV. 650ft. MSL (5.5 miles)
    • U-Haul (13.4 miles)
    • Budget Truck Rental (13.9 miles)

    Pharmacies

    • Huff Pharmacy (6.5 miles)
    • Glen's Markets (6.7 miles)
    • East Jordan Family Pharmacy (12.1 miles)
    • Rite Aid (12.3 miles)
    • Ltbb Pharmacy (12.9 miles)
    • Meijer Pharmacy (13.3 miles)

    Cafes

    • Hoppy Hound Coffee (6.5 miles)
    • Starbucks (6.7 miles)
    • Starbucks (12.5 miles)
    • Panera Bread (13.9 miles)

    Parks

    • Sunset Park (6.5 miles)
    • Veterans Memorial Park (6.6 miles)
    • Moll Park (7 miles)
    • Ridge Run Dog Park (7.7 miles)
    • Community Park (11.2 miles)
    • Sportsman's Park (11.8 miles)
    • East Jordan Tourist Park (12.2 miles)

    Hospitals

    • Adam Petrowski Construc (7.7 miles)
    • Grandvue Medical Care Facility (12 miles)
    • Dermatology Associates of Northern Michigan (13.8 miles)

    Theaters

    • Petoskey Cinema (13 miles)
    • Gaylord Cinema (13.7 miles)
    • Gaylord Cinema West (13.7 miles)

    Frequently Asked Questions

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