Hickory Bark Lane Homes

Pros

• The facility is clean and has a great community atmosphere.
• Family members have done well in the care of the facility.
• The owner, Nicole Landers, was pleasant and responsive during the initial consultation.
• The home was noted for its cleanliness and pleasant fragrance during visits.
• The owners demonstrated a willingness to work with residents regarding payment arrangements based on income.
• Residents are provided with meals and daytime activities through an organized day program.

Cons

• The facility allegedly bathes residents with bleach water.
• Residents' food stamps are reportedly stolen to fill the owners' pantry.
• There have been claims of residents being hit and cursed at by staff.
• The owners appear to be solely motivated by profit, neglecting the medical and emotional needs of residents and their families.
• Nicole Landers was unprofessional, demanding payment immediately during a family crisis.
• The facility is unsuitable for residents with medical conditions, as it primarily caters to those without significant health issues.
• Claims were made that staff treat residents and their families like disposable trash.
• There are concerns about the owners being burnt out and unable to provide proper care for residents.
• Communication from the owners was poor, leaving families uninformed about their loved ones’ situation.
• The overall experience suggests that these types of homes may be more focused on financial gain than on providing quality care for vulnerable individuals.

Summary

The experiences shared regarding the Ecorse location paint a distressing picture of the care received by residents, particularly focusing on one family's encounter with the owners, Nicole and her husband. Initial impressions created an air of professionalism and attentiveness, highlighted by a swift response from Nicole Landers after a referral from a consultant named Paul. Within minutes of the initial conversation, she assured the family that their facility was well-equipped to handle residents with various medical needs, including those who might be combative due to conditions like dementia. She even coordinated with a Veterans Hospital social worker to discuss accepting the family member into their home.

However, beneath this veneer of care lay troubling practices that quickly came to light. After accepting the resident on June 20th, things soured rapidly. Just hours into his stay, he required emergency medical attention due to unresponsiveness. The subsequent communication from Nicole during this crisis raised ethical concerns; rather than expressing understanding or compassion for a family in distress at an emergency room, she demanded immediate payment for services not yet formally contracted. This abrupt shift in demeanor from pleasant caregiver to aggressive bill collector left an indelible mark on the family's perception of her professionalism.

As events unfolded post-admission, it became increasingly clear that the facility was ill-prepared for residents needing significant medical oversight and care. The home's structure seemed more suited for individuals without serious medical ailments rather than for those like the father's who suffered from vascular dementia—a condition that can lead to confusion and unpredictable behavior. The facility's approach appeared focused primarily on accommodating residents who could manage their daily living independently without requiring substantial health-related support.

A particularly alarming incident involved another resident who had difficulties maintaining personal hygiene due to medical implant complications; instead of offering compassionate support or assistance to ensure proper care, Mrs. Landers issued a 30-day notice after expressing intolerance towards such situations. This echoed broader concerns about how the facility treated its residents—suggesting a lack of training or willingness to manage challenging behaviors typically associated with aging or chronic health issues.

Compounding these worries was an instance where Nicole called law enforcement during an episode triggered by dementia-related confusion when dealing with their father’s behavioral changes—actions some might find indicative of panic rather than appropriate care-provision steps aimed at ensuring safety for all involved parties. Following this episode, which saw him briefly placed in psychiatric evaluation at a hospital intended for stabilization purposes, communication turned more problematic: Mrs. Landers abruptly notified the family via text message that their father would not be allowed back into her home mere days later—an impersonal mode of communication regarding such significant news left them feeling unsupported.

Ultimately, what transpired revealed deeper systemic issues within this particular assisted living arrangement: burnout among staff members (in this case solely consisting of Mr. and Mrs. Landers) led them away from providing effective caregiving toward more transactional business practices driven by profit over patient welfare—a stark reminder that alternative living arrangements should be thoroughly vetted before placement decisions are made for vulnerable loved ones seeking proper support in critical life stages. It's crucial for families searching for assisted living options through services like "A Place For Mom" to exercise diligence in investigating conditions beyond first impressions—they must ensure prospective facilities align closely with specific needs while maintaining high standards both ethically and operationally.

In closing remarks drawn from these harrowing reviews emerges an urgent plea directed toward agency representatives overseeing placements such as “A Place For Mom.” Families taking decisive action regarding eldercare require trustworthy guidance reflective not just on surface-level cleanliness but also truly responsive and qualified environments capable of meeting diverse emotional and medical requirements—because placing loved ones under inadequate supervision often transforms caring intentions into traumatic experiences waiting silently behind closed doors.

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This part of Bloomfield Hills, Michigan offers convenient access to essential services such as pharmacies, parks, places of worship, restaurants, cafes, hospitals, physicians, and theaters. With multiple pharmacies including Rite Aid and CVS Pharmacy within a short distance, residents have easy access to medication and healthcare supplies. The area also boasts several parks like Riverside Park and Firefighters Park for leisurely walks or outdoor activities. Places of Worship such as St Hugo of the Hills Church provide spiritual support for those seeking religious connections. Additionally, a variety of dining options like Kerby's Koney Island and Starbucks cater to different culinary preferences. For medical needs, McLaren Oakland Hospital and various medical centers are easily accessible. Lastly, entertainment options include Emagine Rochester Hills theater for movie enthusiasts. Overall, this area presents a well-rounded environment with ample amenities suitable for senior living.

Pharmacies

• Rite Aid (0.6 miles)
• CVS Pharmacy (2 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.2 miles)
• Rite Aid (3.4 miles)
• CVS Pharmacy (3.6 miles)

Parks

• Riverside Park (1.5 miles)
• River Woods Park (1.9 miles)
• Avondale Park (2.2 miles)
• Firefighters Park (2.2 miles)
• Innovation Hills (3.2 miles)
• Shain Park (4.7 miles)
• Clawson Park (6.2 miles)

Places of Worship

• St Hugo of the Hills Church (1.9 miles)
• Church Of The Holy Redeemer (2.9 miles)
• Big Beaver United Methodist Church (6.4 miles)
• Kensington Orion (7.1 miles)

Restaurants

• Kerby's Koney Island (2.3 miles)
• Little Daddy's (2.4 miles)
• Grand Tavern (2.4 miles)
• CK Diggs (3.1 miles)
• The HUB Stadium (3.3 miles)
• McDonald's (3.3 miles)
• Yard House (4.6 miles)

Cafes

• Panera Bread (2.3 miles)
• Avon Donuts (2.9 miles)
• Antonio's Cafe & Grill (3.2 miles)
• Starbucks (4.2 miles)
• Starbucks Reserve (4.6 miles)
• Starbucks (4.9 miles)
• Panera Bread (5.1 miles)

Hospitals

• McLaren Oakland (3.8 miles)

Physicians

• Troy Medical Center (4.8 miles)
• Troy Orthopedics Associates (4.9 miles)
• Barclay Medical Center (5.2 miles)
• Summit Oral & Maxillofacial Surgery (5.4 miles)
• Millman-Derr Center For Eye Care (5.4 miles)
• Beverly Hills Orthopedists (5.7 miles)
• Dr Mahjoub (5.8 miles)

Theaters

• Emagine Rochester Hills (5.3 miles)
• MJR Troy Grand Digital Cinema 16 (6.1 miles)