Baldwin House in Birmingham, MI

Information last verified:

200 Chester, Birmingham, MI 48009

For more information about senior living options: (844) 490-3973

3.6 from 26 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
0
1 stars
8

Overall Review of Baldwin House

Pros

  • pro A new resident loves the environment and the people.
  • pro The Baldwin House’s A-Team is comforting and reassuring.
  • pro The facility is clean, warm, and welcoming, with multiple amenities such as a theatre room, exercise room, craft room, chapel, and free laundry on each floor.
  • pro A great team of caregivers, along with an associated pharmacy and PT/OT staff, provides comprehensive care.
  • pro Reggie ensures the mother’s place is absolutely beautiful when she arrives.
  • pro Shantel encourages her mother with exercises, aiding recovery.
  • pro The Baldwin House is described as a great place for seniors.
  • pro The apartments are among the best and highly recommended.

Cons

  • pro The staff are rude and racist toward colleagues who are African American.
  • pro The facility refused to renew a lease in retaliation for residents flagging improper charges.
  • pro It is described as the worst place for seniors, with staff indignant and residents miserable.
  • pro Residents are left hungry; dinners were not provided despite the high cost of care.
  • pro The place is pitiful and dirty, with ongoing concerns about the quality of care and meals.
  • pro The client has not paid the final invoice and has provided no further communication.

Review

Baldwin House Birmingham is best suited for families who want a warm, person-centered environment where staff engagement and transition support are prioritized over pristine clinical polish. It works well for residents who value a vibrant campus vibe, complete with a theatre, exercise room, craft space, chapel, and convenient on-site amenities, and for families who appreciate hands-on help coordinating care, medications, and daily routines. The model here leans into relationships: clear willingness from the team to roll up sleeves, stay involved with family logistics, and make a difficult move feel manageable. For those facing a complex transition, such as coordinating care after a major health event, Baldwin House can feel like a lifeline rather than a sterile, impersonal facility.

The strongest selling points are the people and the care ecosystem surrounding residents. The so-called A-Team, Annette and Angela, and the Birmingham team are repeatedly praised for warmth, responsiveness, and genuine coverage of residents’ needs. Families describe extensive hands-on support during the move, double-checking medication routines with an associated pharmacy, and a medical team that includes an attentive doctor and PT/OT staff who regularly visit. The environment itself reinforces care: convenient laundry on every floor, a pharmacy-linked care model, and a schedule that emphasizes activity, exercise, and socialization. For families seeking a reassuring, highly involved touch from leadership through frontline caregivers, these elements translate into real peace of mind when a loved one is adjusting to a new home.

Yet the narrative is far from one-note. The most consequential concerns center on variability in day-to-day operations and leadership signals. There are serious questions raised about how complaints and billing are handled, including reports of services billed beyond an initial agreement and a lack of timely payment on invoices tied to those extras. Even more troubling are strongly worded accusations of retaliation and discriminatory behavior at the administrative level, and multiple accounts of staff interactions that residents and families describe as rude or dismissive. Food service issues, occasional meals not being available or communicated clearly, underscore the risk that even small operational gaps can undermine the overall sense of well-being that the strongest caregivers create. Taken together, these items do not cancel the positives, but they do inject a meaningful risk for families who prize consistency, fairness, and a respectful tenor in daily life.

The pros do offset some of the cons when decisions hinge on personal connection, accessible medical support, and a community atmosphere. When a loved one benefits from a responsive care team, regular rehab engagement, and a facility that makes daily routines feel manageable, the occasional billing ambiguity or staff friction can be viewed as manageable hurdles rather than deal-breakers. Families willing to stay proactive, documenting agreements in writing, establishing clear lines of communication with administrators, and verifying staffing patterns, may still achieve a favorable balance between quality of life and cost. For residents with moderate medical needs who do not require constant nursing intervention, Baldwin House can deliver a meaningful, compassionate home that supports independence within a caring framework.

Those who should consider alternatives are the ones who cannot tolerate inconsistent governance, frequent interpersonal friction, or uncertain meal reliability. If meticulous pricing stability, predictable accountability from leadership, and a consistently respectful environment are non-negotiables, exploring other Birmingham-area options is prudent. Memory care or higher-acuity services, where staffing protocols and clinical oversight are more standardized, may also align better with expectations for safety and reliability. Families with a strong emphasis on governance transparency, immediate issue resolution, and zero tolerance for discriminatory behavior will want to push for candid conversations with leadership and independent references before committing.

To move from assessment to decision, approach Baldwin House Birmingham with a concrete plan. Visit with a list of questions about current staffing levels, turnover, and who handles family concerns; request to meet the director and the A-Team so the tone of leadership can be gauged. Bring a copy of any written pricing or service agreements and insist on firm, written terms before holdings or deposits are made. Ask to review a sample week of activity, a recent care plan, and the schedule of medical and rehabilitation services. Above all, verify the billing processes: what is included in the rent, what triggers extra charges, and how disputes are resolved. If the essential priority is a warm, engaged environment with robust care coordination and a willingness to address resident needs promptly, Baldwin House Birmingham can be a strong fit. If, instead, steadiness, flawless operations, and a consistently respectful culture are non-negotiables, alternatives deserve serious consideration.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (24 miles away) Detroit Metropolitan-Wayne County (24 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Baldwin House in Birmingham, MI is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents. The community is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone service for easy communication.

The dining room provides delicious meals with options to accommodate special dietary restrictions, ensuring that residents can enjoy their favorite dishes while maintaining their health. Additionally, the kitchenette allows for personal meal preparation if desired. Housekeeping services are also provided to ensure cleanliness and comfort within the community.

Residents at Baldwin House can take advantage of the beautiful outdoor spaces and garden, providing opportunities for relaxation and enjoying nature. The community also offers move-in coordination services to assist new residents in transitioning smoothly into their new home.

Care services at Baldwin House include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure residents receive the necessary medical care. Medication management is also available to help residents stay on top of their medication schedules.

To promote mental wellness, Baldwin House offers a mental wellness program tailored to meet the unique needs of each resident. Transportation arrangements are made for medical appointments, ensuring that residents have access to necessary healthcare services. In addition, transportation is provided for planned activities outside the community.

The surrounding area provides convenience with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby. This allows residents to easily access various amenities and engage in recreational activities within close proximity.

Overall, Baldwin House in Birmingham, MI provides a supportive environment where residents can receive personalized care while enjoying a vibrant lifestyle filled with various activities and amenities.

Nearby Places of Interest

Located in Birmingham, Michigan, this area offers a variety of amenities for seniors looking for a comfortable and convenient lifestyle. With numerous parks nearby such as Shain Park and Riverside Park, residents can enjoy outdoor activities and nature walks. There are also several cafes and restaurants within a short distance, including Starbucks, Panera Bread, and Hunter House Hamburgers, providing plenty of options for dining out or grabbing a quick bite to eat. Additionally, there are pharmacies like CVS and Walgreens as well as healthcare facilities such as Troy Medical Center and Royal Oak Pediatrics PC in close proximity for medical needs. Places of worship like St Hugo of the Hills Church offer spiritual support while theaters like MJR Troy Grand Digital Cinema 16 provide entertainment options. For any healthcare concerns, McLaren Oakland hospital is just a short drive away. Overall, this neighborhood in Birmingham offers a peaceful and convenient setting for seniors looking to settle down in the area.

Parks

  • Shain Park (0.1 miles)
  • Clawson Park (3.4 miles)
  • Starr Jaycee Park (3.6 miles)
  • Firefighters Park (4.7 miles)
  • Avondale Park (6 miles)
  • Riverside Park (6.2 miles)
  • River Woods Park (6.6 miles)

Cafes

  • Starbucks Reserve (0.2 miles)
  • Panera Bread (1.6 miles)
  • Starbucks (2.4 miles)
  • Starbucks (2.6 miles)
  • Starbucks (2.8 miles)
  • Starbucks (4.6 miles)
  • Starbucks (5.5 miles)

Restaurants

  • Hunter House Hamburgers (0.4 miles)
  • Mt. Chalet II (1.4 miles)
  • Taco Bell (1.8 miles)
  • McDonald's (2.2 miles)
  • McDonald's (2.4 miles)
  • Brown Iron Brewhouse Royal Oak (2.6 miles)
  • Little Daddy's (2.8 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.6 miles)
  • Rite Aid (1.7 miles)
  • Meijer Pharmacy (1.9 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)

Physicians

  • Beverly Hills Orthopedists (1 miles)
  • Troy Medical Center (2.8 miles)
  • Troy Orthopedics Associates (2.8 miles)
  • Be Well Medical Center (4.5 miles)
  • Royal Oak Pediatrics PC (5.2 miles)
  • Providence Medical Center (6 miles)
  • Metro Medical Practice (6.6 miles)

Places of Worship

  • St Hugo of the Hills Church (3.6 miles)
  • Big Beaver United Methodist Church (5.9 miles)
  • Church Of The Holy Redeemer (6.6 miles)

Theaters

  • MJR Troy Grand Digital Cinema 16 (3.8 miles)
  • Emagine Royal Oak (5.5 miles)
  • AMC Star John R 15 (5.6 miles)

Hospitals

  • McLaren Oakland (7.4 miles)

Frequently Asked Questions

Where is Baldwin House?

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  • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

    Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.