200 Chester, Birmingham, MI 48009
For more information about senior living options: (844) 490-3973
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She loves the environment and people. The upgrades are fantastic, and there is excitement about what's to come. The A-Team (Annette and Angela) helped reduce the stress considerably. The facility is clean, warm, and welcoming, with a theatre room, an exercise room, a craft room, a chapel, free laundry on every floor, and a small dollar store. Annette and Angela were there for the family, helping make the transition smooth. There is a great team of caregivers, an associated pharmacy, and an amazing doctor and PT/OT staff. Reggie made sure the mother's place was absolutely beautiful when she arrived. Shantel and the medical team have encouraged her with her exercises, which is helpful during recovery. The team treats her with love and care, giving peace of mind. It's a great place for seniors.
Baldwin House Birmingham was accused of retaliatory lease non-renewal after a resident reported improperly charged parking fees, described as reprehensible and a violation of its stated values. The reviews claim staff are rude and racist toward African American coworkers, indicating a need for diversity training. The property is described as the most horrible place for seniors, with indignant and rude staff, miserable residents, and a dirty, nasty environment. A reviewer described the facility as pitiful, noting a resident did not receive dinner for a night, that the kitchen ran out of food, and the resident was not notified about the situation. The reviewer questioned how the staff could sleep at night knowing elderly residents were being starved.Baldwin House Birmingham is portrayed through a wide spectrum of experiences, ranging from warmly welcoming to seriously troubling. On one hand, a recent move-in by a friend is described as a positive gateway into a facility that feels inviting and people-centered - the kind of environment where residents and visitors notice a homey, supportive vibe the moment they enter. The setting is described as clean and friendly, with emphasis on the community atmosphere that makes newcomers feel at ease.
A large part of the favorable impression comes from the staff and leadership. The two leaders, described as "the A-Team," are named Annette and Angela, and the writer consistently credits them with guiding and comforting residents and their families during transitions. Mary Lou, who greets visitors with warmth during tours, is singled out for creating an immediate sense of welcome. The care team is celebrated for its cohesion and responsiveness, including Shantel from the medical team, Dr. Sarafa, and the physical and occupational therapy staff who help residents regain independence. Supporters also highlight Reggie, who ensures that a new resident's place is perfectly prepared, and Barb, who helps a family navigate the adjustment process. The facility's amenities - several communal spaces: a theatre, an exercise room, a craft room, a chapel, plus free laundry on every floor and a small dollar store - are cited as tangible benefits that contribute to a comfortable, well-rounded living environment. A poignant personal story underscores this theme: a mother in Louisiana who had a stroke in 2021 and who was being cared for from afar found relief in Baldwin House's approach, with the reviewer describing a smooth transition assisted by the team and medical staff, easing the stress of coordinating care from a great distance.
The positive portrayal extends to the way Baldwin House is experienced as a home-like place where residents can settle in and thrive. The writer emphasizes the peace of mind that comes from knowing there is a capable medication management setup through an associated pharmacy, and from the supportive presence of staff who offer reassurance during difficult times. The sense of community is reinforced by mentions of staff who go above and beyond to make a resident's arrival comfortable, helping with logistics and emotional reassurance, so families feel confident that their loved ones will be cared for as they adjust to a new daily routine.
Alongside these commendations, the narrative includes serious criticisms that complicate the picture. One major grievance claims that Baldwin House Birmingham recently refused to renew the lease of a resident (Dorothy Conrad) in retaliation for informing fellow residents about being improperly charged a parking fee for years. The writer argues that terminating a lease to punish a resident for raising a legitimate issue contradicts the values the facility claims to uphold in its promotional materials. This allegation introduces a question about ethics and leadership decisions, suggesting that there may be an undercurrent of conflict between resident advocacy and management power.
Further criticisms paint a bleaker picture of day-to-day experiences for some residents and staff. Some reviewers describe rude and even racist behavior among staff toward fellow employees who are African American, calling for diversity training and more inclusive practices. Others use blunt, emphatic language to characterize the facility as a place to avoid for seniors, labeling it as the "most HORRIBLE place for SENIORS," with claims of indignant and rude staff, miserable residents, and dirty, unhappy conditions. A particular incident is described in stark terms: a resident's grandfather allegedly did not receive dinner on one night, with assertions that the facility ran out of food, residents were left hungry, and no one bothered to notify the family. Taken together, these accounts convey a deep concern about resident care and communication, suggesting that neglect or mismanagement may occur under certain circumstances.
Yet not every voice mirrors the negative assessments. In contrast to the louder critiques, another reviewer asserts that Baldwin House is "a great place for seniors" and identifies themselves as a weekend manager who invites others to tour the facility. A final note in the reviews simply extols Baldwin House as "the best apartments I know and refer," underscoring that for some families and staff, the community represents a trusted, high-quality option. This clash of perspectives illustrates the complexity of evaluating a senior living community, where experiences can vary widely by day, department, and individual leadership.
Taken as a whole, these reviews sketch a facility with meaningful strengths and undeniable challenges. On the strengths side, the warmth of front-desk interactions, the evident dedication of a named leadership team, a coordinated medical and rehabilitation program, and robust on-site amenities contribute to a compelling portrait of a welcoming, well-supported community. On the challenges side, more pointed accusations about lease decisions, inter-staff tensions, allegations of discriminatory behavior, and critical accounts of resident care point to possible shortcomings in governance, communication, and daily operations. For prospective families, the picture is nuanced: the environment may offer genuine care, strong relationships, and a sense of community, but it also demands careful due diligence, conversations with multiple staff members, and a thoughtful review of whether the culture and practices align with a family's expectations for safety, respect, and transparent decision-making.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Baldwin House in Birmingham, MI is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents. The community is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone service for easy communication.
The dining room provides delicious meals with options to accommodate special dietary restrictions, ensuring that residents can enjoy their favorite dishes while maintaining their health. Additionally, the kitchenette allows for personal meal preparation if desired. Housekeeping services are also provided to ensure cleanliness and comfort within the community.
Residents at Baldwin House can take advantage of the beautiful outdoor spaces and garden, providing opportunities for relaxation and enjoying nature. The community also offers move-in coordination services to assist new residents in transitioning smoothly into their new home.
Care services at Baldwin House include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure residents receive the necessary medical care. Medication management is also available to help residents stay on top of their medication schedules.
To promote mental wellness, Baldwin House offers a mental wellness program tailored to meet the unique needs of each resident. Transportation arrangements are made for medical appointments, ensuring that residents have access to necessary healthcare services. In addition, transportation is provided for planned activities outside the community.
The surrounding area provides convenience with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby. This allows residents to easily access various amenities and engage in recreational activities within close proximity.
Overall, Baldwin House in Birmingham, MI provides a supportive environment where residents can receive personalized care while enjoying a vibrant lifestyle filled with various activities and amenities.
Located in Birmingham, Michigan, this area offers a variety of amenities for seniors looking for a comfortable and convenient lifestyle. With numerous parks nearby such as Shain Park and Riverside Park, residents can enjoy outdoor activities and nature walks. There are also several cafes and restaurants within a short distance, including Starbucks, Panera Bread, and Hunter House Hamburgers, providing plenty of options for dining out or grabbing a quick bite to eat. Additionally, there are pharmacies like CVS and Walgreens as well as healthcare facilities such as Troy Medical Center and Royal Oak Pediatrics PC in close proximity for medical needs. Places of worship like St Hugo of the Hills Church offer spiritual support while theaters like MJR Troy Grand Digital Cinema 16 provide entertainment options. For any healthcare concerns, McLaren Oakland hospital is just a short drive away. Overall, this neighborhood in Birmingham offers a peaceful and convenient setting for seniors looking to settle down in the area.
Baldwin House is located at 200 Chester, Birmingham, MI 48009 in Oakland County, Michigan
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