Arcadia Home Care & Staffing

Pros

• The agency provided satisfactory service, and the individual expressed that everything went fine.
• The customer is pleased with the care received and has no complaints about the agency.
• The individual intends to call the agency again in the future, indicating a positive experience.

Cons

• The agency has a history of no call no shows, causing disruptions and last-minute arrangements for clients.
• The staff is unprofessional, with one caregiver being unable to fit into the client's bathroom to assist their elderly parent.
• There are frequent miscommunications between the agency and clients, leading to further frustration.
• Clients are warned that using this agency requires a significant amount of patience due to missed days and times.

Review

When seeking caregivers for an elderly parent, the choice of agency can make all the difference in ensuring a smooth and supportive experience. Unfortunately, not every agency lives up to expectations. A particularly troubling review highlights the challenges faced when hiring through one such agency, yielding frustration and disappointment that could resonate with anyone looking for reliable care services.

The reviewer has been employing caregivers since 2009 and has encountered significant issues with this particular agency. The primary concern arose when the first two scheduled shifts resulted in “no call no shows.” This lack of communication and reliability forced the reviewer into last-minute arrangements, which can be especially distressing when dealing with the care needs of an elderly individual. Arranging immediate alternatives puts immense stress on families already navigating challenging circumstances; having to scramble last minute significantly undermines the trust placed in professional caregiving services.

Following these frustrating initial experiences, the situation did not improve. The next shift was covered by a caregiver who was described as "very overweight," rendering them unable to assist effectively in crucial tasks such as toileting in confined spaces like bathrooms. This situation underscores an often-overlooked aspect of caregiver agencies - their ability to match caregivers to specific client needs. It is essential for agencies to ensure that their staff fits both physically and emotionally with those they are caring for, so as not to exacerbate existing challenges faced by elderly clients.

Miscommunication emerged as another critical issue highlighted in this review. Poor communication creates misunderstandings about scheduling, responsibilities, and care protocols—factors that should be crystal clear when dealing with vulnerable populations. Inconsistent messaging can lead to confusion and further disrupt necessary care routines, leading families down a path riddled with unpredictability and anxiety about their loved ones' well-being.

In stark contrast to this negative experience is another review praising a caregiving agency for its exemplary service. This reviewer recounts a harmonious engagement where everything proceeded smoothly without any complaints or issues arising during their interactions. Such positive feedback emphasizes that while some agencies may falter significantly in service delivery, others excel remarkably well, providing peace of mind for families needing assistance.

These divergent experiences highlight an unfortunate reality: not all caregiving agencies provide consistent or reliable levels of care across different cases. For potential clients considering similar services, it becomes paramount to conduct thorough research before choosing an agency—seeking recommendations from trusted sources or exploring reviews from multiple perspectives can guide decision-making processes efficiently.

Ultimately, if one decides to work with less-than-reputable agencies without due diligence, they may find themselves overwhelmed by logistical nightmares rather than receiving the help needed during difficult times. As illustrated by the first reviewer's journey filled with unprofessionalism and discomfort juxtaposed against another's seamless experience, it is crucial for families seeking eldercare support to remain vigilant about their options—ensuring that their loved ones receive compassionate and competent assistance tailored uniquely to fit their needs.

This part of Birmingham, Michigan offers a variety of amenities and services that cater to seniors looking for convenient and comfortable living. With several pharmacies within close proximity, accessing medication and healthcare services is easily manageable. The abundance of restaurants and cafes provide plenty of dining options for residents to enjoy meals out with friends or family. Additionally, the presence of parks allows for outdoor activities and leisurely strolls in peaceful surroundings. For those seeking medical care, there are reputable physicians and medical centers nearby. And if entertainment is desired, theaters are just a short drive away. Places of worship are also within reach for spiritual fulfillment. Overall, this area provides a well-rounded community with everything seniors may need for a fulfilling lifestyle.

Restaurants

• Hunter House Hamburgers (0.2 miles)
• Mt. Chalet II (1.1 miles)
• McDonald's (1.7 miles)
• Taco Bell (2 miles)
• Brown Iron Brewhouse Royal Oak (2.3 miles)
• Yard House (2.4 miles)
• The Hideout (2.5 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.3 miles)
• Rite Aid (1.1 miles)
• Meijer Pharmacy (1.4 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)

Cafes

• Starbucks Reserve (0.4 miles)
• Panera Bread (1 miles)
• Starbucks (2 miles)
• Starbucks (2.5 miles)
• Starbucks (2.6 miles)
• Starbucks (5.1 miles)
• Starbucks (5.2 miles)

Parks

• Shain Park (0.5 miles)
• Clawson Park (2.8 miles)
• Starr Jaycee Park (3.2 miles)
• Firefighters Park (4.4 miles)
• Avondale Park (5.9 miles)
• Riverside Park (6.2 miles)
• River Woods Park (6.5 miles)

Physicians

• Beverly Hills Orthopedists (1.3 miles)
• Troy Medical Center (2.2 miles)
• Troy Orthopedics Associates (2.2 miles)
• Be Well Medical Center (4.2 miles)
• Royal Oak Pediatrics PC (4.9 miles)
• Metro Medical Practice (6 miles)
• Sterling Physicians (6.1 miles)

Theaters

• MJR Troy Grand Digital Cinema 16 (3.2 miles)
• AMC Star John R 15 (5 miles)
• Emagine Royal Oak (5.1 miles)

Places of Worship

• St Hugo of the Hills Church (3.8 miles)
• Big Beaver United Methodist Church (5.4 miles)
• Church Of The Holy Redeemer (6.3 miles)