10255 Northland Drive, Big Rapids, MI 49307
For more information about senior living options: (844) 490-3973
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The reviewer states it was a great long-term place that specialized in many of the brother's problems. The reviewer describes it as an okay place with good staffing.
The reviewer describes Creekside Manor as a horrible place and labels the landlord a slumlord. They allege that Mike Chafe lied, stole, and ended the guardian relationship with the brother. They claim the housing was misrepresented as a single-family home while it functioned as a multi-bedroom unit, and the brother was not truly independent. They report water in the basement with black mold, indicating unsafe living conditions. They accuse the owners of exploiting special-needs residents by becoming payee/guardian and cutting essential services (like the AC) to save money. They say the situation forced guardianship and led to regulatory complaints, with the brother's health worsening due to heat, and warn others not to send a loved one there.Horrible is the first word that comes to mind when describing the experience this reviewer had with Creekside Manor and the people running it. What started as a sense that the place might be acceptable quickly devolved into a troubling story of neglect, manipulation, and financial exploitation tied to the guardianship and payee arrangements surrounding a family member with special needs. The reviewer says they initially believed the operation was okay, but that perception shifted dramatically over time as concerns about safety, housing quality, and honesty grew louder and more persistent.
At the heart of the complaint is Mike Chafe, who is portrayed as having taken control of the guardian role for the reviewer's brother and then moving him around to different living situations on Chafe's own properties. The brother was first placed in what was described as an AFC home, then moved into a so-called independent living house on the same property. The space is described as a misrepresented setup: listed as a single-family two-bedroom home, but actually functioning as a three-bedroom apartment used for residents. The reviewer is adamant that the arrangement was not truly independent living, because the brother still required meds to be delivered and people checking in, which runs contrary to the notion of real independence. The basement is said to contain standing water and what looks like black mold, adding serious health and safety concerns to the already murky housing situation.
The situation is further complicated by what the reviewer calls a misleading housing option referred to as a "duplex" a short distance away. This space is described as a two-bedroom trailer with a built-in wall, effectively creating a front-door/back-door dynamic with a neighbor using the front entrance. The reviewer notes that this duplex was also described in ways that suggest it's a legitimate independent living arrangement for the brother, yet the reviewer suspects the true intent was to blur lines around what the guardian could legally do. The central air conditioning became another flashpoint: despite the home having AC, the reviewer claims Mike Chafe deemed it too expensive to run and cut the furnace line that powers the air conditioning. This action, if true, would be a direct risk to someone with health needs, especially in extreme heat.
Health and medical needs are a central thread throughout the account. The brother is described as having asthma, a pacemaker, and a history of heart surgery, all of which heighten the risk of being housed in a hot, poorly ventilated, or unsafe environment. The family says the brother was provided with only a six-inch fan, had access to just two screened windows, and had to be supplied with a window fan by the family after discovering these deficiencies. The heat was not a minor discomfort; in 90-plus degree weather, the reviewer states the brother's mental status began to deteriorate as a result. The reviewer also notes that the brother was supposed to receive medications and regular checks, yet the living arrangements and the removal of AC would have made proper oversight difficult, raising concerns about ongoing medical safety.
Guardianship and financial exploitation are described in urgent terms. The reviewer accuses Mike Chafe of turning family guardianship and payee roles into ways to extract money from vulnerable adults. They claim that Chafe and his circle are "con artists" who profit off people with special needs and that the guardian quickly became the mechanism through which money was funneled. The sense of wrongdoing is reinforced by the reviewer's assertion that the family had to seize guardianship themselves to protect their relative, implying previous control by Mike Chafe over important decisions and funds. The reviewer says they reported Creekside Manor to the Michigan licensing authority (LARA) and contacted the Adult Protective Services (APS) multiple times about the heat and safety concerns, underscoring their belief that formal investigations were necessary and warranted.
There is also a suggestion of a wider pattern. The reviewer mentions Mary Chafe, Mike's wife, and references a sister who ran another AFC-style home in Grand Ledge that was shut down, implying a family pattern of problematic facilities and questionable practices. This detail is meant to bolster the claim that the issues encountered with Creekside Manor are not isolated but part of a larger cycle of concern tied to the family's operations in this space. Taken together, the allegations paint a picture of a care operation where safety, transparency, and patient welfare appear to be compromised in favor of financial gain and control over the vulnerable residents.
In closing, the reviewer leaves no ambiguity about their stance: "DO NOT SEND YOUR LOVED ONE HERE!" The sentiment is reinforced by the repeated emphasis on heat, mold, questionable housing arrangements, manipulated guardianship, and reported neglect. While the reviewer acknowledges a contradictory note - "It's a ok place good staffing" - the prevailing message is one of deep distrust and alarm about Creekside Manor and the people connected to it. This account serves as a stark warning about safety concerns, potential manipulation, and the importance of thorough oversight when caring for family members with special needs in such facilities.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heights Manor is an assisted living community located in the charming city of Big Rapids, MI. This board and care home offers a comfortable and supportive environment for seniors in need of assistance with daily activities.
Residents at Heights Manor can enjoy the convenience of fully furnished accommodations, ensuring a hassle-free move-in process. The community features a spacious dining room where delicious meals are prepared and served, taking into consideration any special dietary restrictions.
The well-maintained garden and outdoor spaces provide opportunities for residents to relax, engage with nature, or socialize with fellow residents. Housekeeping services are provided to ensure a clean and tidy living environment.
At Heights Manor, the staff is dedicated to meeting the individual needs of each resident. They offer assistance with activities of daily living, such as bathing, dressing, and transfers. Transportation arrangements can be made for medical appointments or other errands.
The community also values the importance of healthcare coordination. Staff members work closely with health care providers to ensure that residents receive proper care and support as needed. Medication management services are available to help residents stay on top of their medications.
Residents at Heights Manor can enjoy a variety of choices when it comes to nearby amenities. There are several cafes, restaurants, pharmacies, physicians' offices, and places of worship in close proximity for convenience and accessibility. Additionally, scheduled daily activities provide opportunities for residents to engage in social interactions and pursue personal interests within the community.
With its comprehensive care services, convenient amenities, and vibrant location in Big Rapids, Heights Manor offers a warm and welcoming assisted living community that truly feels like home.
This area of Big Rapids, Michigan offers a variety of amenities and services that may be appealing to seniors looking for a comfortable living environment. There are several restaurants within a short driving distance, providing convenient dining options. Places of worship are also nearby for those seeking spiritual fulfillment. Transportation services such as Greyhound Bus Lines and Enterprise Rent-A-Car make it easy to get around the area. Nearby cafes like Starbucks and Biggby Coffee offer pleasant spots for socializing or enjoying a cup of coffee. The presence of physicians' offices, pharmacies, and hospitals like Mecosta County Medical Center and Spectrum Health Big Rapids Hospital ensure access to quality healthcare when needed. Parks like High Banks Park offer opportunities for outdoor recreation and relaxation. Overall, this part of Big Rapids provides a mix of convenience, community, and healthcare resources that may be attractive to seniors considering the area for living.
Heights Manor is located at 10255 Northland Drive, Big Rapids, MI 49307 in Newaygo County, Michigan
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