Information last verified:
19358 Golfview Drive, Big Rapids, MI 49307
For more information about senior living options: (844) 490-3973
Initially, the reviewer thought the place was okay. It was described as a great long-term place that specialized in many of the brother's problems. The staff were good.
The reviewer calls it a horrible place and a slumlord; says it’s all bad. They allege Mike Chafe lied, stole, and damaged the brother’s relationship by moving him between homes and neglecting care. The “independent living” arrangement is described as misrepresented, with a backstory of a 2‑bed duplex/trailer that isn’t truly independent and requires ongoing check-ins. They claim there is resting water in the basement with apparent black mold. The operators are accused of being con artists profiting off special-needs people and manipulating guardians/payees. Guardianship was forced onto the family to remove the brother, with formal complaints filed to LARA and APS. Heat and health concerns are raised: in 90+ degree weather the resident is hot, and the AC was allegedly cut off to save money by disabling the furnace that runs it. The reviewer warns others not to send a loved one there.Heights Manor 2 in Big Rapids is best suited for families and residents who are highly cost-conscious and prepared to maintain an unusually active role in oversight. This community does not present as a polished, worry-free option for frail elders or those with significant medical needs. Its appeal, if any, rests on the promise of basic daily living support at a lower price, but that appeal collapses quickly for anyone who expects transparent governance, consistent safety practices, or reliable accountability from the operator. In practice, the facility demands vigilance and independent verification from families, rather than offering a turnkey, well-regulated environment.
Those who may want to consider alternatives are families concerned about governance, guardianship integrity, and resident safety. If a resident relies on clear licensing, trustworthy administrative oversight, or has a history of medical or behavioral complexity, another community is a wiser bet. Reports tying the operator to questionable guardianship arrangements, financial exploitation concerns, and legally murky housing setups are hard to overlook. For anyone who values straightforward, verifiable care management and a transparent chain of accountability, exploring other licensed facilities with stable leadership and documented compliance is strongly advised.
On the positive side, reviewers acknowledge that staffing exists and routine daily tasks can be handled. The facility is described as an “ok place” with enough staff to meet basic needs, suggesting a basic level of day-to-day care and companionship. For residents who simply require help with routine activities and do not press for sophisticated medical oversight, this can feel adequate in the moment. However, such a mild welcome mat quickly confronts the more troubling dimensions of operation that color the overall experience.
The most serious red flags come from accusations about management and living conditions. A family narrative alleges deceptive practices by the owner-operator, guardianship manipulation, and a pattern of putting financial interests ahead of resident welfare. Specific concerns include housing presented as legitimate independent living arrangements that resemble a single-family home or trailer, with questionable legality and oversight. Allegations of heat being reduced or cut to save costs, mold-like conditions, and unsafe utilities point to ongoing safety risks. Complaints to authorities and licensing bodies are cited as part of an ongoing dispute, underscoring a distressing absence of reliable governance and transparency. Even if some residents appear to be cared for day-to-day, these issues cast a long shadow over overall safety and integrity.
In weighing pros against cons, the minor benefit of staffing and basic routine care cannot meaningfully offset the fundamental governance, safety, and ethical concerns raised. The presence of caregivers does not compensate for alleged mismanagement, potential exploitation, or unsafe living conditions. Families must view these factors as decisive: cost savings are irretrievable if resident welfare and legal protections are compromised. The prudent path is to pursue facilities with verifiable licensing, transparent administration, and a history of consistent regulatory compliance. If staying in the Big Rapids area, demand a rigorous, on-site tour focused on governance structures, licensing status, maintenance records, and a clear, verifiable guardian or payee framework before any decision.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heights Manor 2 is a welcoming assisted living community located in the charming town of Big Rapids, MI. Residents can enjoy a range of amenities that are designed to enhance their comfort and convenience. The dining room provides a lovely space for residents to enjoy delicious meals, while the fully furnished accommodations ensure that they feel right at home.
The community also boasts a beautiful garden and outdoor space where residents can relax and soak up the fresh air. Housekeeping services are provided to ensure that the living spaces are always clean and tidy. For those who require assistance with their daily activities, the caring staff offers support with bathing, dressing, and transfers. The community also coordinates closely with health care providers to ensure that residents receive the necessary medical attention.
Residents with special dietary restrictions can be accommodated, as the community offers specialized meal preparation and service. Medication management is available to assist residents in taking their medications safely and on time. Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services.
There is no shortage of nearby amenities for residents to explore. With four cafes, nine parks, seven pharmacies, 14 physicians, 23 restaurants, four transportation options, and 20 places of worship nearby, residents can easily access everything they need and want.
In addition to meeting their physical needs, Heights Manor 2 also provides a variety of scheduled daily activities for residents to engage in. This ensures that there is always something interesting happening within the community and helps foster social connections among residents.
With its convenient location and comprehensive range of services and amenities, Heights Manor 2 is an ideal choice for seniors seeking a comfortable and supportive assisted living community in Big Rapids, MI.
This part of Big Rapids, Michigan offers a convenient location with a variety of amenities suitable for senior living. With several places of worship nearby, residents can easily maintain their spiritual practices. Additionally, there are multiple healthcare options in close proximity, including physicians, specialty clinics, and pharmacies. For recreational activities, there are parks within a short distance for leisurely walks or picnics. A selection of restaurants and cafes provide dining options for those looking to enjoy a meal out. Access to transportation services such as car rentals and cab services make it easy to get around the area. Overall, this neighborhood offers a combination of essential services and recreational opportunities for seniors looking for a comfortable and convenient living environment.
Heights Manor 2 is located at 19358 Golfview Drive, Big Rapids, MI 49307 in Newaygo County, Michigan
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