19358 Golfview Drive, Big Rapids, MI 49307
For more information about senior living options: (844) 490-3973
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Initially, the reviewer thought Creekside Manor was okay. The reviewer described Creekside Manor as a great long-term place that specialized in many of the brother's problems. The reviewer noted that Creekside Manor had good staffing.
The reviewer describes the place as horrible and the landlord as a slumlord, saying it's all bad. Mike Chafe allegedly lied, stole, and wrecked his brother's relationship after issues were raised. The housing was misrepresented as independent living and as a single-family home, while the resident still needed medications and monitoring, and the unit had water in the basement with mold. The duplex/trailer was described as a two-bedroom with a built-in wall, with questionable entry arrangements, and the furnace AC cord was allegedly cut to save costs. The guardian is said to be influenced by Mike Chafe and not protecting the resident; the family had to take guardianship to get him out. Mike Chafe and his wife are labeled con artists exploiting special-needs residents by becoming payees/guardians. Creekside Manor was reported to LARA and APS for heat issues, and the resident's health allegedly deteriorated from the heat. The reviewer warns others not to send their loved ones there.From the start, the account comes across as a highly negative experience that left the writer furious and fed up. The reviewer describes the place as a "horrible place" with a "slumlord" vibe and a burnt-out atmosphere, expressing that even if they could rate it as zero they wouldn't hesitate to do so. What began as an impression that the staff or management were "ok" quickly devolved into a long series of troubling concerns about neglect, manipulation, and financial exploitation aimed at a family member with special needs. The emphasis throughout is on harm, incompetence, and a sense that safety and decency were not priorities.
The core of the grievance centers on Mike Chafe, who is portrayed as someone who initially seemed to offer a stable, long-term placement for the reviewer's brother - someone who needs constant care and oversight. The reviewer claims that over roughly three years this person lied, stole, and damaged the trust that existed between the family and those in charge. According to the account, Mike Chafe moved the brother from a facility labeled AFC (Adult Foster Care) into one of his own independent living houses on the same property, and the home was misrepresented in its status and accessibility. The family asserts that what was advertised as a single-family, two-bedroom residence was in reality a three-bedroom apartment used for multiple residents, undermining any claim to true independence. This shift is presented as part of a broader pattern of deceit and control, with the guardian and the guardian's payee role described as a mechanism through which Mike Chafe could profit or manipulate.
The narrative then details the living arrangements themselves, arguing that the brother was not truly independent despite the setup. The reviewer describes a "duplex" that is actually a two-bedroom trailer with a built-in wall, ineligible for the kind of independence it purports to offer. The brother is said to rely on medications and regular check-ins, which the writer argues should have meant ongoing supervision rather than full autonomy. The physical conditions are depicted as troubling: a basement with standing water and what appears to be black mold, and a dwelling that doesn't meet basic safety and health expectations. The family notes that the property is marketed as one thing while the reality - according to them - was far different, with the apartment's layout and access creating confusion and a false sense of separation from the overseers.
A particularly disturbing piece of the complaint concerns the use and control of climate and comfort, especially given the brother's medical needs. The account emphasizes that during a spell of 90-plus-degree heat, the family learned that the central air conditioning had been deliberately cut from the furnace by Mike Chafe, a move the reviewer overheard in a direct conversation. The brother, who has asthma, a pacemaker, and had heart surgery, was left with only a six-inch portable fan and two window screens, despite the harsh conditions. A window fan provided by the family was later discovered in the car, underscoring a sense of ongoing neglect and impropriety. The family asserts that the AC was cut under the pretext that it would be too expensive to run, and frames this as a calculated cost-cutting measure that endangered the brother's health.
Health and safety concerns are front and center in the narrative. The writer points to the brother's medical vulnerabilities - an asthma history, a pacemaker, and prior heart surgery - and argues that the environment's heat, mold exposure, and lack of adequate cooling constitute a direct threat to his well-being. There is a sense that the living situation was intentionally crafted to be financially efficient for the operator rather than to meet the resident's care needs. The brother's mental status is described as deteriorating in the heat and stress, reinforcing the claim that the setting was harmful. Beyond personal safety, the reviewer accuses Mike Chafe of exploiting vulnerable people for financial gain, insinuating a pattern of con artistry tied to guardianship and payee arrangements.
The reviewer recounts taking formal steps to address the situation, including reporting Creekside Manor to licensing and regulatory authorities (LARA) and making referrals to adult protective services (APS) on multiple occasions. They claim that although APS did assign a case, nothing meaningful followed, and they believe the lack of decisive action contributed to ongoing harm. The guardian - or the person overseeing the brother's care - appears to have been influenced by Mike Chafe, with the reviewer asserting that the guardian refused to act decisively because she was told the brother had supposedly nailed the windows shut, a claim the family disputes. The family underscores a broader pattern: a con artist-like approach, monetizing care for special-needs individuals and manipulating guardianship arrangements to extract money and control.
In closing, the review is deeply admonitory. The writer connects the present situation to a broader family context, pointing to a sister-in-law connected to another AFC operation that was shut down in Grand Ledge, and implying a systemic issue with similar arrangements. The final verdict is emphatic: do not send a loved one to this place. While the writer ends with a contradictory line about the staffing being good in an "ok place," the overwhelming message is one of warning, fear, and a call for others to avoid the same harm. The mixture of harsh accusations, documented concerns, and repeated regulatory complaints creates a portrait of a facility perceived as unsafe and exploitative, where the needs of vulnerable residents appear secondary to financial and managerial interests.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heights Manor 2 is a welcoming assisted living community located in the charming town of Big Rapids, MI. Residents can enjoy a range of amenities that are designed to enhance their comfort and convenience. The dining room provides a lovely space for residents to enjoy delicious meals, while the fully furnished accommodations ensure that they feel right at home.
The community also boasts a beautiful garden and outdoor space where residents can relax and soak up the fresh air. Housekeeping services are provided to ensure that the living spaces are always clean and tidy. For those who require assistance with their daily activities, the caring staff offers support with bathing, dressing, and transfers. The community also coordinates closely with health care providers to ensure that residents receive the necessary medical attention.
Residents with special dietary restrictions can be accommodated, as the community offers specialized meal preparation and service. Medication management is available to assist residents in taking their medications safely and on time. Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services.
There is no shortage of nearby amenities for residents to explore. With four cafes, nine parks, seven pharmacies, 14 physicians, 23 restaurants, four transportation options, and 20 places of worship nearby, residents can easily access everything they need and want.
In addition to meeting their physical needs, Heights Manor 2 also provides a variety of scheduled daily activities for residents to engage in. This ensures that there is always something interesting happening within the community and helps foster social connections among residents.
With its convenient location and comprehensive range of services and amenities, Heights Manor 2 is an ideal choice for seniors seeking a comfortable and supportive assisted living community in Big Rapids, MI.
This part of Big Rapids, Michigan offers a convenient location with a variety of amenities suitable for senior living. With several places of worship nearby, residents can easily maintain their spiritual practices. Additionally, there are multiple healthcare options in close proximity, including physicians, specialty clinics, and pharmacies. For recreational activities, there are parks within a short distance for leisurely walks or picnics. A selection of restaurants and cafes provide dining options for those looking to enjoy a meal out. Access to transportation services such as car rentals and cab services make it easy to get around the area. Overall, this neighborhood offers a combination of essential services and recreational opportunities for seniors looking for a comfortable and convenient living environment.
Heights Manor 2 is located at 19358 Golfview Drive, Big Rapids, MI 49307 in Newaygo County, Michigan
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