22 Burnham Street. W, Battle Creek, MI 49015
For more information about senior living options: (844) 490-3973
Kelli Sterlie is highly motivated and keeps clients informed. Ashley Winston is fabulous to work with - fast, friendly, thorough, and always has her clients' best interests at heart. Mike Downing puts his clients' best interests first and comes highly recommended. The brokerage offers unmatched training, oversight, and support. Kacianna Champlin did an amazing job, delivered a data-driven game plan (including a virtual tour), and secured an offer within four weeks. Lacey Cobb has extensive knowledge and has done a great job. Talia has a can-do attitude, relieved stress, kept clients in the loop, and made things happen. Chip is top-notch. Peggy Damon went above and beyond for clients. RE/MAX is a very good team to sell a home. Sarah Hamric of RE/MAX Perrett is warm, involved, responsive, and highly effective, helping sell the home quickly at a good price. Ashley Johnson provided a wonderful buying experience with patience and outstanding service. Michael Brubaker is a great person who helped clients get the home they desired. The website is easy to use, user-friendly, and up to date.
Peggy Damon and Mike Damon failed to return their broker's calls, left a buyer waiting for months, and allegedly lied about it. The reviewer described the company as the worst experience of their life and advised others not to use it. The reviewer criticized the customer service as terrible and said they would avoid doing business with the firm. Mike Brubaker was described as defensive and rude during a call, telling the caller to mow the lawn themselves. The reviewer waited days for a return call and felt their modest home wasn't valued by the agent. The listing was criticized for lacking photos and not including a map of the property lines. The interior of the home was described as very cold.Across the collection of testimonials, a common thread emerges: several agents consistently deliver thoughtful, proactive, and personable service that helps clients feel supported from first contact to closing. The praise spans both individual agents and the brokerages they represent, highlighting people who listen, explain clearly, move quickly, and stay in touch throughout the process. One recurring compliment is the dedication of Kelli Sterlie, whose clients described her as highly motivated and always keeping them in the loop with information, turning what could be a stressful experience into a smoother, more confident journey.
Another standout figure is Ashley Winston, who many reviewers described as fabulous, fast, and friendly. Clients noted that she went above and beyond, bringing professional photos to showcase properties, presenting paperwork for family review, and explaining every detail in a clear, patient manner. The consistency of communication was a big win for Ashley's clients, who felt kept in the loop at each stage and never pressured. One reviewer even described Ashley as a "real estate angel," underscoring the emotional as well as practical support she provided to a family navigating a sale.
Mike Downing also earned strong praise for looking out for his clients' best interests. Reviewers who worked with him described him as the best, emphasizing his commitment to his clients and his recommendation to others to consider him for their real estate needs. The positive sentiment around Mike reflects a broader pattern in these reviews: when agents focus on trust, responsiveness, and clear guidance, clients feel confident recommending them to others.
Kaciana - spelled variously as Kaciana Champlin or Kacianna Champlin - received particular admiration for her results-driven approach and hands-on support. Reviewers highlighted her impressive track record, sharp presentation of data, and game-plan mentality during a challenging pandemic period. She helped pivot to virtual tours and delivered solid results, including offers within a few weeks and a successful May closing. Clients appreciated her prompt communication, practical advice, and the sense that she truly knew her business and cared about achieving the best outcome for them.
Lacey Cobb, another well-regarded professional in the mix, was praised for her long track record with the same client and her deep knowledge of the ins and outs of real estate transactions. The testimonials suggest that for Lacey, consistency, experience, and a thorough understanding of the process translate into reliable, reassuring service for sellers who want confidence during each step of a sale.
Talia's clients spoke highly of her can-do attitude and ability to reduce stress during what can be a confusing and daunting process. After encounters with less encouraging agents, Talia's clients felt heard, supported, and empowered to take the steps necessary to stage and market their home effectively. The result was a smoother, quicker sale, with clear updates and a sense that the agent genuinely had the homeowners' best interests at heart.
Two exceptionally strong narratives center on Sarah Hamric. Reviewers described her as the best Realtor they'd ever worked with - honest, upfront, and relentlessly focused on delivering for her clients. One reviewer highlighted how Sarah guided them with market insight and practical recommendations, especially when the home was more modest in value. In another account, Sarah's composure and professionalism helped navigate post-listing issues that threatened the deal, ultimately leading to a successful sale. A standout feature across Sarah's reviews is her combination of warmth and effectiveness - she calmed anxiety, answered countless questions, and demonstrated that she truly cared about clients as people, not just transactions.
Not every experience was flawless, and a few reviews offer cautionary notes. Some clients had difficult interactions or felt neglected by certain parties within the brokerage network. Peggy Damon and Mike Damon's experience, for instance, included frustration over lack of responsiveness and perceived miscommunication with a broker, with accusations that important calls went unreturned and that the situation bordered on disrespect. Other reviewers recounted exceedingly poor customer service experiences, including a very negative impression of one agent's attitude and conduct during a listing, which led them to discontinue working with that firm. There were also comments about the quality and speed of support in some cases - such as a client feeling unserved after multiple attempts to reach an agent and a general sense that the company's service fell short of expectations.
There are also moments that underscore the breadth of experiences within the same brokerage network. Some reviewers praised specific agents for going above and beyond, including individuals who arranged professional photography, coordinated paperwork for aging family members, and maintained open lines of communication throughout the process. Others highlighted the importance of responsiveness and thorough, proactive preparation, noting how the right agent can transform a potentially stressful process into one that feels manageable and, in many cases, enjoyable. Several accounts mention virtual tours and data-driven preparation as important tools that helped navigate pandemic-era uncertainties and still secure strong offers quickly.
In sum, the collection paints a nuanced picture: when clients connect with skilled, personable agents who communicate clearly, stay engaged, and advocate for their interests, the experience can be remarkably positive and even transformative. Names like Kelli Sterlie, Ashley Winston, Mike Downing, Kaciana Champlin, Lacey Cobb, Talia, and Sarah Hamric repeatedly emerge as exemplars of this client-centered approach, delivering trust, efficiency, and successful outcomes. At the same time, the testimonials remind us that not every interaction hits the mark, and the quality of service can vary within the same brokerage. The strongest threads point to professional conduct, honest guidance, and a commitment to putting clients first as the defining elements of a positive real estate journey.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eclipse Home is an assisted living community located in Battle Creek, MI. Our residents enjoy a comfortable and fully furnished home with a dining room for communal meals and socializing. Our dedicated staff provides housekeeping services to ensure a clean and tidy living environment.
Residents can take advantage of our beautiful garden and outdoor space, perfect for relaxing or engaging in outdoor activities. Stay connected with loved ones using our telephone and Wi-Fi/high-speed internet services.
At Eclipse Home, we prioritize the well-being of our residents and offer a range of care services to meet their individual needs. Our trained staff is available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless access to medical care.
Our dining options cater to special dietary restrictions, providing nutritious meals that meet the specific needs of our residents. Medication management is provided to ensure that medications are taken correctly and on time.
Transportation arrangement for medical appointments is available, ensuring that residents can easily access necessary healthcare services. In addition, transportation to doctors' appointments is also provided.
We believe in promoting an active lifestyle for our residents and offer scheduled daily activities for their enjoyment. Nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals provide convenient opportunities for entertainment and socialization.
Eclipse Home strives to provide a supportive environment where residents can thrive and maintain their independence while receiving the assistance they need.
Eclipse Home is located at 22 Burnham Street. W, Battle Creek, MI 49015 in Kalamazoo County, Michigan
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