55 South Avenue, Battle Creek, MI 49017
For more information about senior living options: (844) 490-3973
It's described as a great place to recycle scrap with a quick, easy process and friendly, helpful staff. The staff are consistently praised for being knowledgeable, professional, and courteous. Pricing is often described as honest and accurate. The check-in and scale process is noted as efficient and well organized. Many reviewers call it the best scrap yard in town. The service is fast and smooth, with responsive dispatch and friendly interactions. The facility layout and operations are praised for ease of use and good flow. Customers report positive experiences for first-time scrappers thanks to clear guidance and support.
The reviewer felt the place has gone downhill since the Franklins stopped running it, and that the staff were rude and made them feel unwanted. Out-of-town customers were described as being treated very rudely, and questions were met with rudeness. The workers were perceived as not liking to deal with smaller customers, only big accounts. A man on a golf cart was said to have yelled and cursed at someone for looking for scrap metal. The staff inside were described as coming off rude. A reviewer claimed a staff member argued with them and refused to look at the cameras after their phone was lost. A reviewer used insulting language toward a staff member, calling them "a sawed off little Percy," and made a misogynistic remark about Battle Creek women. A female employee was described as very rude and not providing proper customer service. One reviewer implied distrust by noting a preference against unloading with a giant magnet. The downside mentioned by at least one reviewer was that the yard only takes cash.The reviews paint a landscape where scrap yards are judged not just by prices, but by the people who run them, the efficiency of the process, and the little moments that make the experience either smooth or sour. Across the board there's a strong sense that the right team can turn an ordinary transaction into a quick, financially rewarding, and even pleasant stop. The recurring themes emphasize cash for junk, straightforward check-in, fast loading, and friendly, helpful staff. Several commenters repeatedly highlight how easy it is to get paid for recycled metals, with many praising a fast, simple process that makes scrapping feel like a small, worthwhile earning rather than a chore.
At the heart of the praise is Franklin Iron & Metal Co., repeatedly described as a standout for customer service, organization, and efficiency. Reviewers consistently commend the staff for being knowledgeable, professional, and willing to go the extra mile to help customers understand pricing and procedures. Phrases like "great staff," "impeccable customer service," and "friendly and helpful" recur, signaling a strong positive impression of the people who operate the facility. One reviewer even lauds the whole operation as a model of how a modern scrap yard should function, praising the layout, the non-ferrous recycling process, and the way the staff conducts themselves without the attitudinal drama seen elsewhere. The office team, the scale operators, and the dispatch personnel earn particular praise, with a few individuals named as standout examples of top-tier service.
Yet, the sentiment isn't uniformly glowing. A handful of reviewers recount difficult experiences that contrast sharply with the majority's praise. One customer recounts a decline in service since changes at the Franklin operation, describing rude behavior from staff and a serendipitous but troubling encounter with a golf-cart rider who yelled and cussed at them for simply looking for scrap metal - an experience that left the reviewer discouraged and reluctant to return. Another account from out of town warns visitors that they might encounter rude treatment or a chilly reception, especially for those asking questions. These voices remind readers that the best experiences aren't universal and that a single negative incident can color a customer's overall impression.
There's also a nuanced look at how different yards compare. Some reviewers compare locations, noting that while one site offers decent prices, another nearby yard appears to pay more, and a friendlier overall vibe can make a big difference. One story includes a cautionary note about the physical handling of scrap - using a giant magnet for unloading - noting both the practicality and the potential for concern with new vehicles. For customers who rely on timely service, the method of unloading and the speed at which loads are processed matter as much as the price per pound, and these days, a well-run check-in and scale operation is often cited as the backbone of a positive visit.
Beyond general impressions, there are specific, memorable moments that color people's memories of these yards. One reviewer recounts a dramatic positive turn when their lost phone went missing, followed by an unexpectedly thorough and proactive effort to recover it. The staff's initial reluctance to consult cameras is countered by the reviewer's persistence and the on-site team's eventual cooperation, culminating in the phone's safe return. This story underscores a broader theme: even when things start tense or unclear, clear communication and a willingness to help can drastically improve the outcome. Another set of comments celebrates the experience of bringing in copper, aluminum, steel, and other metals, with praise for how quickly and efficiently the scales and loading operate, turning what could be a long errand into a straightforward, predictable process.
In sum, the community's sentiment about these scrap facilities ranges from highly enthusiastic to cautiously tempered. The most consistently positive threads celebrate Franklin Iron & Metal Co. for its professional staff, clean layout, and streamlined non-ferrous processing, which together create a dependable, respectful experience for many customers. There are occasional negative notes about rudeness, miscommunications, or isolated incidents, reminding readers that no operation is immune to human error or inconsistency. Still, the prevailing tone is one of appreciation for places that pay promptly, treat customers with courtesy, and keep the process simple enough that someone can walk in with a handful of scrap and walk out with a fair amount of cash and a sense of having been treated fairly. For many, scrap metal is a practical, everyday way to earn a little extra money, and the right yard with the right people makes all the difference between a stressful errand and a smooth, efficient transaction.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bates South Avenue A.F.C. is a board and care home located in Battle Creek, MI. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished facility features a dining room where nutritious meals are prepared and served, taking into consideration any special dietary restrictions. Housekeeping services are provided to maintain a clean and tidy living environment for our residents. Additionally, we offer move-in coordination assistance to make the transition into our community as smooth as possible.
Outdoor space is available for residents to enjoy some fresh air and natural surroundings. Telephone and Wi-Fi/high-speed internet are provided to keep residents connected with their loved ones.
We pride ourselves on providing personalized care services that cater to the individual needs of each resident. Assistance with activities of daily living, such as bathing, dressing, and transfers, is readily available. Our staff also coordinates with health care providers to ensure that residents receive the necessary medical attention they require. We offer diabetes diet management, medication management, and can accommodate special dietary restrictions.
Transportation arrangements for medical appointments are made for the convenience of our residents. In addition, our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Bates South Avenue A.F.C., we strive to create a warm and welcoming environment where residents can feel safe and cared for. With scheduled daily activities available for engagement and socialization opportunities within the community as well as nearby amenities within Battle Creek itself, our residents have plenty of options for entertainment and convenience right at their fingertips.
Bates South Avenue A.F.C. is located at 55 South Avenue, Battle Creek, MI 49017 in Calhoun County, Michigan
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