Orchard Hills Living

Pros

• The staff at Orchard Hills Living is described as knowledgeable, pleasant, and courteous, providing compassionate care that feels empathetic and touching.
• Residents enjoy a clean and cozy environment that resembles a home rather than an institution, allowing for a more comfortable living experience.
• The facility offers flexible dining options and accommodates residents' dietary preferences, including the ability to prepare traditional meals based on individual cultures.
• The small size of the facility promotes personalized attention for each resident, contributing to a sense of safety and comfort.
• Caregivers are dedicated and attentive, ensuring that residents receive the support they need at all times.
• Residents have access to homemade meals prepared with care, focusing on health and hydration.
• Many visitors express appreciation for the cleanliness of the facility and the friendly interactions they have with both staff and residents.
• The owner is accommodating in terms of pricing, showing understanding when it comes to individual financial situations.
• Family members feel secure knowing their loved ones are well-cared-for in a safe environment with 24/7 support available.

Cons

• Orchard Hills Living does not accept insurance, leading to out-of-pocket expenses for residents.
• The facility is small, which results in a lack of social activities and engagement among residents.
• There were language difficulties with the staff, which affected communication.
• The bathrooms are dated and the space feels tight, despite being handicap accessible.
• Some concerns were raised about the owner's focus on monetary issues rather than resident care or accommodations when discussing moving out or unused rent after a resident's passing.
• The food was described as nothing special, with limited choice for residents.
• There was frustration regarding the owner's financial policies, particularly relating to advance payments and refunds upon a resident's death.
• While the care was generally good, there were persistent concerns about the owner's prioritization of profit over resident needs.

Review

Orchard Hills Living is a small assisted living facility located in a converted single-family home in Ann Arbor, Michigan. With only six residents, the environment is intimate and home-like, offering families a sense of personal care that they appreciated. Many reviewers highlighted the cleanliness and pleasant atmosphere of the facility, often mentioning how it felt more like a cozy home than an institutional space. The staff members were frequently described as knowledgeable, courteous, and dedicated to providing personal care tailored to each resident's needs.

One of the major positives brought up in several reviews was the staff’s empathetic approach to caregiving. Families felt comfortable knowing their loved ones were under attentive supervision around-the-clock. Some residents enjoyed the homemade meals prepared by the caregivers, with emphasis placed on healthy options such as salads and soup at lunch. Additionally, there was flexibility with dining times; if a resident desired food outside of standard meal hours, staff would accommodate those requests when possible. The owner’s willingness to provide culturally specific meals—such as Chinese dishes for residents who spoke Mandarin—was particularly appreciated by families whose loved ones benefitted from that cultural connection.

However, despite many commendable aspects of Orchard Hills Living, there were some significant drawbacks mentioned by reviewers. One common concern revolved around activities within the small facility. Several users noted that social engagement among residents seemed minimal; they observed that many spent time alone in their rooms rather than participating in planned activities or socializing with others. For families seeking a more vibrant community where their loved ones could engage with peers regularly, this lack of activity might be viewed as detrimental.

Another area of contention involved financial policies surrounding payment for services rendered at Orchard Hills Living. A number of reviewers expressed dissatisfaction with the owner's approach regarding rent payments if a resident passed away or moved out unexpectedly. Specifically mentioned was a policy that allowed the owner to retain full payment for any unused portion of rent within a 30-day notice period—a practice seen by some as exploitative. This strict adherence to financial policies overshadowed concerns about accommodating family needs or fostering open communication about care requirements during difficult transitions.

While Orchard Hills Living offered certain advantages like personalized attention and exceptional care quality overall, many reviewers pointed out that these positives came with compromises that impacted their overall experience positively or negatively depending on individual circumstances. The smaller size contributed to an individualized experience but also limited opportunities for social interaction—a vital aspect of assisted living for many seniors.

Lastly, opinions on the physical environment varied among reviewers; while some found it inviting and well-kept—especially appreciating its clean conditions—others felt some areas were dated or cramped due to narrow hallways and smaller bathrooms not always conducive to handicapped accessibility standards. Most agreed it provided adequate privacy per room while retaining necessary communal spaces such as sitting areas and dining rooms conducive for nursing support all while ensuring cleanliness remained consistent throughout their stay at Orchard Hills Living.

In summary, Orchard Hills Living offers an intimate alternative for those considering assisted living arrangements but provides its own set of challenges alongside commendable qualities such as caring staff and personalized meal options without accepting insurance payments—it remains essential for prospective families to thoroughly consider both positive feedback and identified drawbacks associated with this unique residential care setting before making any commitments.

Parks

• Thurston Nature Center (0.2 miles)
• Bromley Park (0.3 miles)
• Furstenberg Nature Area (1.8 miles)
• Island Park (1.8 miles)
• Gallup Canoe Livery (2 miles)
• Gallup Park (2 miles)
• Nichols Arboretum (2.2 miles)

Physicians

• IHA After Hours Care (0.2 miles)
• Partners In Internal Medicine (0.4 miles)
• VA Ann Arbor Dermatology and Sleep Services (0.6 miles)
• University Of Michigan Medsport (1.1 miles)
• East Ann Arbor Health and Geriatrics Center (1.3 miles)
• Surgical Oncology-Univ Of Mich Medical Center (2.1 miles)
• Nuclear Medicine (2.2 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (3.3 miles)
• Ann Arbor Pharmacy (3.3 miles)
• Clark Professional Pharmacy (3.5 miles)
• CVS Pharmacy (3.7 miles)

Hospitals

• VA Ann Arbor Healthcare System (1.6 miles)
• University of Michigan - Transplant Center (2.1 miles)
• University of Michigan Hospitals (2.1 miles)
• University Of Michigan Main Hospital - Dock 5 (2.1 miles)
• 6th Floor Rehabilitation Center (2.1 miles)
• Amou (2.1 miles)
• UofM Hospital 7C (2.1 miles)

Restaurants

• Gandy Dancer (2.5 miles)
• Miss Kim (2.8 miles)
• Ashley's (2.8 miles)
• Tios Restaurant (2.9 miles)
• New York Pizza Depot (2.9 miles)
• Aventura (3 miles)
• Blue Tractor BBQ & Brewery (3 miles)

Transportation

• Ann Arbor Station (2.6 miles)

Cafes

• Zingerman's Delicatessen (2.7 miles)
• Panera Bread (2.8 miles)
• Sweetwaters Coffee & Tea (3.1 miles)
• Hyperion Coffee Co. (3.1 miles)
• Jefferson Market (3.5 miles)
• Starbucks (3.5 miles)
• Starbucks (3.5 miles)

Places of Worship

• St Paul Lutheran Church (3.3 miles)
• Church of the Good Shepherd (3.7 miles)
• St Lukes Lutheran Church (3.8 miles)
• Grace Ann Arbor Church (4.5 miles)