Swan Brook Assisted Living

Pros

• The facility is highly recommended for its affordability and homey atmosphere.
• The staff, including the owner, are described as exceptionally nice and attentive.
• The staff proactively communicates with families about any issues or concerns regarding residents.
• The facility offers personalized care, allowing staff to develop strong relationships with each resident.
• The RN and CNAs frequently updated family members about their loved one's condition, demonstrating thorough communication and care.
• Residents receive individual attention due to the limited number of occupants in the facility.
• The care provided at the facility was appreciated by family members, especially during difficult times like illness and end-of-life care.

Cons

• The facility declined after the passing of the woman in charge, leading to dissatisfaction.
• There were issues with the head nurse being disrespectful and speaking over family members.
• The facility did not appropriately address a scabies outbreak or notify residents about it.
• The head nurse was dismissive regarding the diagnosis of Norwegian Scabies, despite evidence to the contrary.
• Communication and responsiveness from staff declined, particularly concerning health concerns.

Review

The experience of families with assisted living facilities can vary widely depending on several factors, including staff quality, facility management, and patient care. The reviews provided present a nuanced picture of two different facilities that highlight the spectrum of care received by residents and the challenges confronted by their families.

One review reflects positively on a particular assisted living facility, highlighting its affordability and homey atmosphere. The reviewer praises the friendly nature of both the staff and the owner, stressing how this welcoming environment has made their elderly relative feel comfortable and at home. Their aunt, at 87 years old, has expressed her contentment with her new living situation. They noted that communication is a strong point for this facility; staff members proactively update family members about any minor incidents involving residents, such as falls. This level of attention to detail reassures families that their loved ones are being looked after properly.

Conversely, another review portrays a starkly different reality in a different assisted living facility. Initially perceived as quaint with a kind manager, the atmosphere began to decline following the passing of that leader. While the reviewer’s father was initially satisfied with his care, issues began to arise over time—most notably concerning health concerns related to scabies outbreaks within the facility. The lack of proper communication regarding these health issues left residents vulnerable; despite raising concerns about Norwegian Scabies affecting their father, interactions with head nursing staff proved frustrating and unhelpful. The head nurse exhibited disrespectful behavior and failed to take accountability for addressing serious health risks until the situation escalated to a call being placed to the board of health.

In contrast to these experiences lies another positive review from someone who works in healthcare themselves—a nurse who underscores their appreciation for high-quality care received by their loved one at an assisted living residence where they received hospice services. This nurse recognized value in smaller facilities that limit resident capacity because it allows caregivers to forge closer relationships with each individual resident. Such intimacy results in attentive monitoring; caregivers notice when seniors may not be eating well or participating in activities—factors essential for maintaining quality of life in assisted living situations.

Furthermore, consistent communication between staff and family members emerged as another critical theme from this review. High levels of correspondence fostered confidence among families during difficult times—especially when dealing with an illness in a loved one requiring hospice support. The RN (Registered Nurse) along with CNAs (Certified Nursing Assistants) interacted regularly with this family member throughout their mother-in-law’s decline, reinforcing trust between them regarding her care plans and needs.

The emotional impact on families involved cannot be overstated. For some reviewers like those praising the first facility and supporting nurses working within healthcare settings, there’s peace derived from knowing that loved ones are receiving compassionate attention tailored specifically for them during such vulnerable stages in life. However, conflicting narratives remind us how distressing caregiving experiences become when expectations clash tragically against reality—especially when oversight issues arise amidst stressors like illness outbreaks or miscommunication between caregivers which can lead to severe consequences during pivotal moments.

In conclusion, these reviews illustrate both ends of the spectrum found within assisted living environments: dedicated care that fosters happiness versus unfortunate circumstances marked by declining standards post-management changes leading to serious oversights regarding resident wellbeing. It is vital for prospective residents’ families to conduct thorough research into potential facilities while considering feedback from current or former residents’ experiences alike so they may make informed decisions about where aging loved ones will spend those crucial later years seeking compassionate care amidst life’s complexities.

This area of Swansea, Massachusetts offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With several restaurants within a few miles, such as the Railway Cafe and Tipsy Seagull, seniors can enjoy a diverse selection of dining options. Additionally, there are multiple pharmacies in close proximity, including CVS Pharmacy and Walgreens, making it easy for seniors to access their medications. The presence of healthcare facilities like Somerset-Swansea Medical Center and Prima Care ensures that residents have convenient access to medical services. Furthermore, the abundance of parks like Colt State Park and Roger Williams Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Swansea offers a well-rounded community with various resources to support senior living needs.

Restaurants

• Railway Cafe (1.3 miles)
• McDonald's (1.6 miles)
• Sonic Drive-In (1.7 miles)
• Tipsy Seagull (2.3 miles)
• Family Ties Restaurant (4.1 miles)
• Del's Lemonade & Refreshments (4.2 miles)
• Blount Clam Shack (4.4 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Rite Aid (2.8 miles)
• Natures Medicines (3 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)
• Rite Aid (3.3 miles)
• CVS Pharmacy (3.6 miles)

Physicians

• Somerset-Swansea Medical Center (2.1 miles)
• Angela Haliburda, DO (2.6 miles)
• Highland Obstetrics & Gynecology (3 miles)
• Psychiatric Care Counseling (3 miles)
• Plastic Surgery of Southern New England (3.1 miles)
• Prima Care (3.1 miles)
• Center For Eye Health (3.3 miles)

Hospitals

• Andrew Sucov, MD - St Anne's Hospital (2.9 miles)
• Charlton Memorial Hospital (3 miles)
• Bradley Hospital (9.8 miles)

Parks

• Colt State Park (5 miles)
• Freetown State Forrest (8.9 miles)
• Bold Point Park (11.5 miles)
• Roger Williams Park (11.6 miles)
• Waterman St Dog Park (11.8 miles)
• Gano Park (11.9 miles)
• Blackstone Park (11.9 miles)

Cafes

• Coastal Roasters (6.9 miles)
• Starbucks (8 miles)
• Panera Bread (8.5 miles)
• Borealis Coffee Roasters (8.9 miles)
• Groundswell Cafe and Bakery (10.7 miles)
• West Shore Coffee Bar (10.8 miles)
• Seven Stars Bakery (11.2 miles)

Transportation

• Rail Explorers (10.7 miles)