Paula's Private Duty Nursing

Pros

• The reviewer was happy that there was a bed for their mother at discharge.
• A few of the staff are nice.
• Michele is a wonderful aide.

Cons

• The reviewer called the experience an absolute disappointment.
• The reviewer believed Pope used to be top notch, but has declined.
• The reviewer's happiness turned into anger and disappointment.
• The mother was left unattended for three hours as an aide yelled at her.
• When the reviewer complained, staff said the issue with the aide had occurred before.
• The reviewer questioned why the aide was still employed and able to abuse vulnerable residents.
• The facility was dirty and the communal shower was not cleaned after use.
• Most of the staff were described as a despicable excuse for anyone to have to live there.
• The reviewer advised others not to send their loved ones to Pope.

Review

What an absolute disappointment. Pope used to be top notch in my eyes, and I grew up just in the neighborhood. I even volunteered there as a kid, so I believed in the care and community they promised. When my mother needed a bed for discharge from the hospital, I felt a rare spark of happiness - maybe this place would be a smooth, compassionate transition for her. Those feelings were short-lived, to say the least, and they've left a lasting sting.

The true letdown came almost immediately after she was admitted. My mother wasn't even checked in properly for three hours, and when I went down the hall to check on her, I heard an aide yelling at her. It wasn't a one-time snap; it felt like ongoing hostility. When I raised the issue, I was told they've had this problem with this particular aide before. It left me astonished and furious: What????? Why is she still there and able to abuse our most vulnerable population?

Beyond the intimidation and poor conduct, the place itself felt dirty. The expectation of clean, sanitary spaces seemed not to exist in practice. I didn't see any consistent effort to wipe down the communal shower after use. The environment gave off a sense of neglect, which only amplified the distress of seeing my mother in an uncomfortable, unsafe space. And then there's a small, unsettling detail that stuck with me: they put newspaper in the door to keep it from locking. It's hard to reconcile that with a facility supposedly dedicated to care and dignity.

There are glimpses of decency, though. A few of the staff were genuinely nice, and Michele stands out as a wonderful aide. It was a relief to encounter someone who treated my mother with kindness and respect amid the chaos. Yet those positive interactions were too few and far between to offset the broader pattern of behavior I witnessed. The contrast between Michele's care and the behavior of others was sharp and painful to witness.

Overall, the impression was that, aside from 2 or 3 caregivers, the rest of the staff constituted a despicable absence of care. It felt like an environment that failed to protect its residents and to listen to family members who simply wanted their loved ones to be safe and treated with humanity. The word "pathetic" doesn't even begin to capture the disappointment.

Given all of this, I cannot in good conscience recommend Pope for anyone who loves a family member or who values basic dignity in care. Do not send your loved one there. If you've had a similar experience, it's worth speaking up and seeking alternatives, because the difference between quality, compassionate care and the sort of neglect I witnessed can feel all too personal and urgent.

This part of South Weymouth, Massachusetts, offers a convenient and lively environment for seniors looking to settle down. With multiple pharmacies such as Walgreens and CVS within close proximity, access to healthcare facilities like South Shore Hospital and physicians' offices is easily available. The area also boasts a variety of dining options ranging from casual eateries like Uncle Charlie's and fast-food chains like Burger King and McDonald's to more upscale cafes such as The Connection Cafe. For recreational activities, there are several parks nearby including Great Esker Park and Braintree Highlands Community Playground. Transportation options are also plentiful with MBTA stations like Braintree Station and West Hingham Commuter Rail Station providing easy access to surrounding areas. Additionally, the presence of places of worship like First Baptist Church and entertainment venues like AMC Braintree 10 make this area a vibrant community for seniors to consider for their retirement years.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.3 miles)

Hospitals

• South Shore Hospital (0.5 miles)
• South Shore Hospital (1.4 miles)
• Signature Health Care (6.2 miles)

Restaurants

• Uncle Charlie's (1.3 miles)
• K C's Pub & Grill (2 miles)
• Burger King (2.8 miles)
• McDonald's (3.4 miles)
• The Connection Cafe (3.4 miles)
• China Plaza Restaurant (3.9 miles)
• McDonald's (5.1 miles)

Physicians

• South Shore Orthopedics (1.5 miles)
• Eye Health Services (1.5 miles)
• Harvard Vanguard Medical Associates (3.8 miles)
• Angels Neurological Ce (4.5 miles)
• Coffey Eye Care (6.2 miles)
• Outpatient Department Signature Healthcare - Brockton Hospital (6.2 miles)
• Kool Smiles (6.8 miles)

Parks

• Great Esker Park (2 miles)
• Braintree Highlands Community Playground (3.5 miles)
• Bare Cove Park (4.9 miles)
• Webb Memorial State Park (6.1 miles)
• Whitman Town Park (6.2 miles)
• World's End (7.1 miles)
• Andrew's Park (7.7 miles)

Transportation

• MBTA Braintree Station (3.7 miles)
• West Hingham Commuter RailStation (5 miles)
• MBTA Wollaston Station (7.6 miles)
• MBTA North Quincy Station (8.4 miles)

Cafes

• Marylou's News (4.4 miles)
• Target T2693 Braintree (5.3 miles)
• Starbucks (5.3 miles)
• Slacktide Coffee Roaster (7.9 miles)
• Seabird Coffee & Co. (8.8 miles)

Places of Worship

• First Baptist Church (5.2 miles)
• Annunciation Greek Orthodox Church (7 miles)

Theaters

• AMC Braintree 10 (5.5 miles)
• Showcase Cinema de Lux Randolph (5.9 miles)