Guided Living Senior Home Care

Pros

• Guided Living receives the highest praise for providing excellent caregivers who meet every need.
• They are responsive and put clients' interests first.
• They provide outstanding guidance and support and truly care about both customers and caregivers.
• The team stepped up to help families in need.
• The caregivers are amazing and beyond helpful.
• Clients have been very happy with the care, and the primary aide is wonderful.
• Substitutes are generally very good, and the agency is responsive to concerns.
• The agency is accessible and communicative.
• They are the go-to firm for in-home health care, with honest, genuine, caring, and reliable professionals.
• They provide 5-star care for the elderly and excellent customer service.

Cons

• They would have liked an RN's summary report at the end of the shift.

Review

Guided Living by Elder Care has earned a strong chorus of praise from families who rely on their in-home care services, with multiple notes highlighting not only the quality of the care itself but the character of the people behind it. One family described the care as consistently good, and even offered a constructive suggestion for improvement: the addition of an RN's summary report at the end of each shift. That thoughtful idea aside, the overall sentiment was unmistakable - this is a team that shows up with competence, compassion, and dependability when families need it most.

For three years or more, caregivers connected to Guided Living have been described as exceptional, attentive, and responsive to every need. In one enduring testament, a caregiver's attention to "Gingers every need" was singled out, underscoring the level of dedication that becomes apparent over a long relationship. The callers said they were so satisfied that they would recommend Guided Living to friends facing the difficult decision of inviting outside help into their homes. Gratitude for the care and kindness came through clearly, with many thanks extended to the entire team for their "kind help."

Another clear thread running through the reviews is the sense that Kim and the team at Guided Living by Elder Care operate with the client's best interests at heart. The message is not only that the service is reliable, but that it is also deeply people-centered: "They are responsive and put the client's interest first." They are credited with providing "outstanding guidance and support for your loved one" and with a level of care that shows genuine concern for both customers and caregivers alike. In the language of the reviewers, the service earns top marks - "A++++++++++++++" - for the way it blends practical support with emotional intelligence.

The tangible impact of the team's care is echoed in stories of readiness in moments of need. Reviewers say the Guided Living team "really stepped up to help my family when we needed," with caregivers described as "amazing and beyond helpful." The expressions of gratitude are heartfelt, emphasizing not just professional skill but a willingness to go above and beyond to support families during challenging times.

Longer-term partnerships between Guided Living and families reveal a deeper sense of trust and continuity. One family has relied on supplemental care for their 95-year-old mother, who resides in an assisted living memory care facility, for the better part of 18 months - eight hours of care per day, seven days a week. They report being "very happy with the care she receives," with a primary aide described as "simply wonderful." Even when the primary caregiver is unavailable or off on scheduled days, substitutes are generally "very good," and the agency is praised for its responsiveness to concerns. The overall experience is characterized by accessibility and open communication, culminating in a strong endorsement: "I highly recommend this agency."

The sense of belonging that families feel toward Guided Living is another recurring motif. After 2 1/2 years of care for aging parents, the reviewers describe the team as having grown into family. The relationships formed were so meaningful that, as one review put it, "We will miss Mom and Dad. We will also miss the people that are Senior Guided Living Home Care as this chapter of our lives closes." This sentiment of closeness and continuity speaks to more than just care tasks; it signals the trust and affection that develop when caregivers become reliable partners in a family's daily life.

Knowledge and professionalism are also highlighted as defining characteristics. One reviewer simply stated: "FULL of knowledge, you won't be disappointed!!" The impression is that Guided Living brings a depth of expertise and a calm, confident approach that reassures families during times of uncertainty. Coupled with honesty, genuineness, and reliable service, these attributes contribute to the sense that Guided Living is a go-to firm for in-home health care, trusted not just by patients but by the broader family network.

Across the board, the reviews celebrate not only the quality of care but the level of personal attention and service. Phrases like "Great customer service," "Couldn't be happier with the service," and "Great staff! Professional and personable" recur as quiet bullet points of satisfaction. Reviewers emphasize compassionate care - the idea that staff truly care about their patients and are devoted to delivering the best possible in-home care services. The praise culminates in a simple but powerful verdict: for elderly and home-based care, Guided Living stands out as a five-star experience marked by professionalism, kindness, and a genuine commitment to loved ones.

Taken together, these perspectives paint a portrait of Guided Living by Elder Care as a partner families come to rely on. The care teams are not only skilled and dependable but warm, responsive, and deeply invested in the people they serve. They are described as becoming part of the family of care around aging parents, steadying anxious moments with steady hands and thoughtful guidance. For anyone evaluating in-home care options, the stories suggest a pattern of excellence marked by consistent performance, open communication, and a heartfelt dedication to both clients and the caregivers who support them day in and day out.

This part of Plymouth, Massachusetts offers a diverse range of amenities and services that cater to the needs of seniors. From a variety of restaurants within close proximity, such as The Tasty and Carmen's Cafe Nicole, to numerous physicians' offices like Pulmonary & Primary Care Associates PC and Plymouth Internal Medicine, seniors can easily access healthcare and dining options. Additionally, the area boasts several parks like Plymouth Waterfront State Park and Brewster Gardens for leisurely walks or outdoor activities. For those who enjoy cafes, Water Street Cafe and Panera Bread are just a short distance away. Nearby pharmacies including CVS Pharmacy and Walgreens provide convenient access to medications and healthcare products. Hospitals like Beth Israel Deaconess Hospital Plymouth are also in close proximity for any medical emergencies or treatments. Overall, this area of Plymouth provides a well-rounded community with essential services and recreational opportunities for seniors considering senior living in the area.

Restaurants

• The Tasty (0 miles)
• Second Wind Brewing Company (0 miles)
• Carmen's Cafe Nicole (0.1 miles)
• Ziggy's (0.2 miles)
• Dillon's Local (0.2 miles)
• Tavern On The Wharf (0.2 miles)
• CabbyShack (0.3 miles)

Physicians

• Pulmonary & Primary Care Associates PC (0.3 miles)
• Plymouth Internal Medicine (0.3 miles)
• Asthma & Allergy Physicians (0.5 miles)
• Pmg Physician Associates, PC (0.8 miles)
• Plymouth Pediatric Associates (0.8 miles)
• Plymouth Urology (1.4 miles)
• Plymouth Bay Urology Specialists P C (1.4 miles)

Parks

• Plymouth Waterfront State Park (0.3 miles)
• Brewster Gardens (0.3 miles)
• Nelson Street Park (0.6 miles)
• Off the Wall Kidz (7.6 miles)
• Halifax Town Playground (10.1 miles)

Cafes

• Water Street Cafe (0.4 miles)
• Panera Bread (2.1 miles)
• Starbucks (2.5 miles)
• Plane Jane's Place (4.6 miles)
• Starbucks (5.1 miles)
• Coffee Shack (8.7 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Masciantonio, Richard A - Richard A Masciantonio (1.2 miles)
• Walgreens (1.2 miles)
• Health Mart Pharmacy (1.2 miles)
• Balboni's Drug Store (1.2 miles)
• The Medicine Shoppe (1.3 miles)
• CVS Pharmacy (1.5 miles)

Hospitals

• Beth Israel Breast Center (1.6 miles)
• Beth Israel Deaconess Hospital Plymouth (1.6 miles)
• Jordan Hospital (1.6 miles)
• Rehabilitation Hospital Of The Cape And Islands (2.2 miles)

Transportation

• Plymouth Municipal Airport (PYM) (4.6 miles)